essay about human communication

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Essay on Communication in 100, 200 and 300 Words: The Essence of Survival

Updated on
Oct 20, 2023

Do you know how important it is to communicate with others? Communication is the primary means through which individuals share information, ideas and thoughts. Communication fosters strong relationships. In this essence, writing an essay on communication becomes important where you highlight the importance of communication, how it affects our everyday lives and what skills are required to become a communication professional . Let’s explore all these questions with some essays on communication.

Table of Contents

1 Essay on Communication in 100 Words
2 Essay on Communication in 200 Words
3 Essay on Communication in 300 Words

Essay on Communication in 100 Words

Communication is the cornerstone of human interaction and is crucial to sharing ideas, thoughts and information. By communicating, people foster relationships, which is vital for personal and professional growth. Effective communication facilitates understanding, resolves conflicts, and promotes collaboration. Whether verbal or nonverbal, it forms the basis of successful teamwork, decision-making, and social integration.

Clear communication is key to a harmonious society, nurturing empathy, and building trust. It encourages brainstorming, creative thinking, and the development of new solutions to complex problems. Its impact is profound, shaping the way we interact, learn, and evolve, making it an indispensable tool for human connection and progress.

Essay on Communication in 200 Words

What makes communication important is that it serves as the bedrock for exchanging ideas, information, and emotions. It is the essence of human interaction, enabling us to convey our thoughts, beliefs, and intentions to others. Effective communication is essential in every aspect of life, whether in personal relationships, professional environments, or social interactions.

Effective communication can form the basis of trust and mutual understanding and understanding. In personal relationships, communication fosters understanding and empathy, allowing individuals to express their feelings and needs, while also listening to and acknowledging others.

In the professional realm. Communication allows the smooth functioning of organizations. With communication, individuals can disseminate information, set clear expectations and encourage collaboration among team members. Moreover, effective communication in the workplace enhances productivity and promotes a positive work culture.

The uses and benefits of communication are not limited to just personal and professional realms. In social environments also, communication allows diverse groups to understand each other’s cultures, beliefs, and values, promoting inclusivity and harmony in society.

You can call communication a fundamental pillar of human existence, as it helps in shaping our relationships, work environments, and societal interactions. Its effective practice is essential for nurturing empathy, building trust, and fostering a more connected and understanding world.

Also Read: Essay on the Importance of English Language

Essay on Communication in 300 Words

How crucial communication is can be explained by the fact that it allows the smooth transfer of ideas, thoughts, feelings and information. Communication is the lifeblood of human interaction, playing a crucial role in the exchange of ideas, information, and emotions. It serves as the cornerstone of relationships, both personal and professional, and is integral to the functioning of society as a whole.

In personal relationships, it is essential to have effective communication for clear understanding and empathy. It allows individuals to express their thoughts, feelings, and needs, while also providing a platform for active listening and mutual support. Strong communication fosters trust and intimacy, enabling individuals to build meaningful and lasting connections with others.

Without communication, you might struggle for organizational success in the professional world. Clear and effective communication within a team or workplace ensures that tasks are understood, roles are defined, and goals are aligned. It enables efficient collaboration, problem-solving, and decision-making, contributing to a positive and productive work environment. Moreover, effective communication between employers and employees promotes a sense of transparency and fosters a healthy work culture.

In a broader sense, communication is vital for social integration and cultural understanding. It bridges the gaps between diverse groups, facilitating the exchange of values, beliefs, and perspectives. Effective communication fosters inclusivity and respect for cultural differences, contributing to a more harmonious and cohesive community.

However, communication is not just about sharing information and ideas. It also encompasses nonverbal cues such as body language, facial expressions, and tone of voice, all of which play a significant role in conveying meaning and emotions. It is the glue that binds individuals and communities together, fostering understanding, empathy, and collaboration. Practicing clear and empathetic communication is vital for creating a more connected, inclusive, and harmonious world.

Communication is the process of exchanging ideas, information, thoughts and feelings between individuals or groups through the use of verbal and nonverbal methods.

To write an essay on communication, you need to describe what communication is, what the importance of communication in our lives and how it can help us know different aspects of life.

To become an effective communicator, you must become an active listener and understand what others have to say. You must learn to express your thoughts clearly and concisely. You also need to ensure your body language, facial expressions, and tone of voice perfectly align with your ideas.

For more information on such interesting topics, visit our essay writing page and follow Leverage Edu .

Shiva Tyagi

With an experience of over a year, I've developed a passion for writing blogs on wide range of topics. I am mostly inspired from topics related to social and environmental fields, where you come up with a positive outcome.

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Essay Service Examples Sociology Effective Communication

Essay on Communication

Communication Essay 1 (100 words)

Communication essay 2 (200 words).

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Communication Essay 3 (300 words)

Communication essay 4 (400 words), communication essay 5 (500 words), introduction, the different processes of communication, definition of communication, different types of communication, the importance of communication, communication essay 6 (1000 words).

Duck, S., & McMahan, D. T. (2018). Communication in everyday life: a survey of communication (3rd ed.). Thousand Oaks,, California: SAGE Publications, Inc.
Oetzel, J., Pant, S., & Rao, N. (2016). Methods for Intercultural Communication Research. Oxford Research Encyclopedia of Communication. DOI: 10.1093/acrefore/9780190228613.013.202
What is Communication? (2019, March 21). Retrieved from https://www.natcom.org/about-nca/what-communication.

Frequently Asked Questions

Why Are Good Communication Skills Important?

Effective communication fosters understanding, collaboration, and productivity. It strengthens relationships, resolves conflicts, and builds trust. In both personal and professional spheres, good communication is vital for conveying ideas, emotions, and information clearly, leading to successful interactions and achieving goals.

How to Improve Communication Skills?

To enhance communication skills, practice active listening, maintain eye contact, and use clear and concise language. Develop empathy, be open to feedback, and adapt your communication style to the audience. Engage in conversations, public speaking, and seek opportunities to refine your skills through workshops or courses.

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Essay on Importance of Communication for Students and Children

500+ words essay on importance of communication:.

Communication is one of the important tools that aid us to connect with people. Either you are a student or a working professional, good communication is something that will connect you far ahead. Proper communication can help you to solve a number of issues and resolve problems. This is the reason that one must know how to communicate well. The skills of communication essential to be developed so that you are able to interact with people. And able to share your thoughts and reach out to them. All this needs the correct guidance and self-analysis as well.

Meaning of Communication

The word communication is basically a process of interaction with the people and their environment . Through such type of interactions, two or more individuals influence the ideas, beliefs, and attitudes of each other.

Such interactions happen through the exchange of information through words, gestures, signs, symbols, and expressions. In organizations, communication is an endless process of giving and receiving information and to build social relationships.

Importance of Communication

Communication is not merely essential but the need of the hour. It allows you to get the trust of the people and at the same time carry better opportunities before you. Some important points are as follows –

Help to Build Relationships

No matter either you are studying or working, communication can aid you to build a relationship with the people. If you are studying you communicate with classmates and teachers to build a relationship with them. Likewise in offices and organizations too, you make relationships with the staff, your boss and other people around.

Improve the Working Environment

There are a number of issues which can be handled through the right and effective communication. Even planning needs communication both written as well as verbal. Hence it is essential to be good in them so as to fill in the communication gap.

Foster strong team

Communication helps to build a strong team environment in the office and other places. Any work which requires to be done in a team. It is only possible if the head communicates everything well and in the right direction.

Find the right solutions

Through communication, anyone can find solutions to even serious problems. When we talk, we get ideas from people that aid us to solve the issues. This is where communication comes into play. Powerful communication is the strength of any organization and can help it in many ways.

Earns more respect

If your communication skills are admirable, people will love and give you respect. If there is any problem, you will be the first person to be contacted. Thus it will increase your importance. Hence you can say that communications skills can make a big change to your reputation in society.

Get the huge list of more than 500 Essay Topics and Ideas

Don’t Go Overboard With Your Point

The conversation is about to express your thoughts. And to let the other person know what you feel. It is not mean to prove that your point is correct and the other person is wrong. Don’t Overboard other With Your Point.

Watch Your Words

Before you say something to Watch Your Words. At times, out of anger or anxiousness, we say somethings that we must not say. Whenever you are in a professional meeting or in some formal place, where there is a necessity of communicating about your product or work then it is advised to practice the same beforehand

Communication is the greatest importance. It is important to sharing out one’s thoughts and feelings to live a fuller and happier life. The more we communicate the less we suffer and the better we feel about everything around. However, it is all the more necessary to learn the art of effective communication to put across ones point well.

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Home — Essay Samples — Sociology — Effective Communication — Effective Communication: The Key to Building Strong Connections

Effective Communication: The Key to Building Strong Connections

Categories: Connection Effective Communication

About this sample

Words: 791 |

Published: Sep 12, 2023

Words: 791 | Pages: 2 | 4 min read

The importance of effective communication, key elements of effective communication, barriers to effective communication, strategies for improving communication, 1. building relationships:, 2. resolving conflicts:, 3. achieving goals:, 4. personal development:, 5. success in the workplace:, 1. clarity:, 2. active listening:, 3. empathy:, 4. nonverbal communication:, 5. respect:, 1. misunderstandings:, 2. lack of active listening:, 3. emotional barriers:, 4. assumptions and stereotypes:, 5. lack of feedback:, 1. practice active listening:, 2. foster empathy:, 3. be mindful of nonverbal cues:, 4. seek feedback:, 5. adapt to your audience: h3>, 6. practice constructive communication:, 7. educate yourself:.

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Chapter 6: 21st-century media and issues

6.10.2 Social media and communication (research essay)

Lindsey Matier

English 102, April 2021

Communication is extremely important in today’s world, whether it be verbal or nonverbal. It can take place through many different forms such as through writing, speaking, listening and physical actions. These forms of communication evolve and continue to improve over time. As humans, we rely on communication for almost everything and it is a way of life. Communication has evolved from talking to writing letters to texting or talking over the phone. Every time a new form of communication is brought up and becomes more popular, we have to adapt and evolve to that new lifestyle. Throughout all the new forms of communication and ways of evolving, social media has been one of the most influential so far. Social media has allowed us to create new ways of communicating, such as texting or posting through different apps. It can connect us with people all over the world and give us a platform to express ourselves in ways that have not been possible before. While social media started off as a small form of technology, it has morphed into aspects of our everyday life. Now there are apps for everything from social media profiles to online shopping. While social media and technology itself has evolved, this has also affected our communication with each other and the world. Social media has created a fast track for information in a matter of seconds. It can give people a platform with millions of followers overnight for doing practically anything. It can help people express themselves in new ways and connect with people who have similar interests. The end goal of social media is to make people happy and ultimately make lives easier.

Introduction

With all this being said, it is evident that social media is in our everyday lives and will continue to change. It has a very strong grip on society as social media usage continues to rise throughout the years. Generalizing social media, we are exposed to forms of media at almost all times of the day. Answering the question of what media is will help give a better understanding of social media as a whole. Media can be defined as a way of mass communication. This could include siting in the car listening to ads on the radio all the way to scrolling on twitter. We are exposed to social media less often than generalized media, but it tends to come in greater quantities when exposed. For example, for people that wake up and check twitter it is an instant flood of information with every scroll. Everything from politics to sports to celebrity news is available at the fingertips. The concern is not all focused on the overwhelming information, but also the overwhelming number of comments and opinions. If we wanted to debate or talk about something before social media it had to be done in person, face to face. Now with social media, we are able to fight with people in comment sections on a backup account with a different name and no connection to who we really are. This new form of communication takes away the vulnerability of speaking to people and having genuine conversation, and makes up for it in internet trolls. Overall, social media is impacting the way we communicate with each other and the real questions are: Is social media impacting us in a positive or negative way? Do the positive aspects outweigh the negative aspects? Is social media hindering the way we communicate in person with each other? Is their more room for improvement when it comes to dealing with communication in the social media spectrum? How is social media impacting younger generation’s communication versus older generation’s communication? How can we help improve our communication skills on social media and in real life?

Personal Research

Along with the other studies that I found from the sources I chose, I also conducted my own study to determine more accurate and recent data. I asked students mostly within high school and college range questions relating to social media and communication. I tried to get a wide range of data dealing with social media apps, screen time, and overall communication as a result of social media. I expected to see almost all negative responses about social media and communication. I figured that most people would respond saying that it has affected them negatively rather than positively, but the results were different compared to what I expected.

The first questions I asked had to do with social media itself. I asked questions about their most used social media apps, screen time, what age they were allowed to start using social media, and whether or not they think social media has had a negative or positive impact on them. As expected, most of the social media apps were some of the most popular ones like Snapchat, Instagram, and TikTok. Overall, the average screen time for all apps was evenly split between 4-6 and 6-8 hours, which I also expected. Something that did surprise me was the amount of time spent on certain social media apps. The data was split pretty evenly three ways and all between 1-4 hours. The next two questions dealt with when they group surveyed started using social media. I asked these questions because a lot of the points I want to discuss later in my paper have to deal with age and whether younger generations are suffering when it comes to communication. More than half the people surveyed said that they wished that they had waited to get social media until they were older. Some said that it is not appropriate for younger kids and that it is just toxic in general. Something that I really like that a couple people mentioned was that in reality, social media at a young age is stupid and useless. A lot of people said they wish they would have enjoyed their childhood more and they would be more extroverted now if they had not been exposed that early. The last question of this section that I asked was if they thought social media has had a more positive or negative impact on them. Overall, the data was split but leaning slightly towards the more positive side. The positive answers mostly dealt with being able to talk to stay in contact with people and meeting new friends. The negative answers all related to mental health and feeling bad about themselves. A lot of people said it is toxic and very controlling and takes up too much of our time.

The next set of questions I asked had to do more with communication and interaction with and without social media. I asked questions like how they feel about social media and how it has impacted their communication, their mental health, and if it has made our lives easier. I decided to ask questions like these because I figured I would get a wide range of responses and a lot of people’s different opinions. I started off by asking if people are an introvert or an extrovert to get an idea of what the responses would be like, and 66% said somewhere in between the two. The response for the next question really shocked me because I received such a one-side response. I asked if they think social media has impacted their communication and the way they interact with others and 75% (18/24 people) said yes. This is the information that I was looking for along with the next two questions. The next question asked if they think social media has negatively impacted their mental health and 50% said yes. I also plan on using this as a research question to show that social media can affect our mental health and therefore affect the way we interact with and around other people. The last two questions are similar but the responses were both very good. Almost everyone answered yes to the question asking if social media has made our lives easier. Everyone that answered yes said they think so because it helps them talk to friends, stay in touch with people they do not see as much, and meet new people that they are comfortable talking to. The people that said no also made good points such as it takes over our lives and it is filled with too much hate and cancel culture. I agree with both sides and am very happy that people can feel a positive response especially when it comes to communicating with other people online. The last question I asked was used to wrap up the whole survey and topic. I asked if they think social media has made our generation’s communication improve or worsen. The data was pretty evenly split, and most people gave a positive and a negative. The people that said improve gave that answer because they said it broadens our communication and allows us to talk to people at a wider range. The people who said it has made it worse all said that it is ruining our face-to-face interaction and causing us to lose emotion. They said that some people do not even know how to have a proper in person conversation and that they are too dependent on their phones. Overall, I agree with both arguments that people made but I do think that the positives outweigh the negatives in most of these situations and questions.

Research Questions

The first question I want to ask has to deal with the overall social media and communication connection and has multiple other questions I would like to cover within it. The main question is: Is social media hindering the way we communicate with each other? I also want to touch on questions like: Is social media impacting us in a positive or negative way? Do the positives outweigh the negatives? The second set of research questions I have is: Is their more room for improvement when it comes to dealing with communication in the social media spectrum? How can we help improve our communication skills on social media and in real life? How is social media impacting younger generation’s communication versus older generation’s communication?

Research Question One

Social media and communication have a direct connection to each other and both have a strong impact on the outcome of the other. My first research question has to do with that. My questions center around how social media has impacted our communication, and whether or not it is positive or negative. First, I think it is important to note the changes and different characteristics that come into play when talking about this. Things like age and problems going on in our world can affect our social media usage and communication. While we connect to people on a deeper level when talking to the in person, social media has also given us a newer and more broad way of communicating. The article “How Social Media Affects Our Ability to Communicate” by Stacey Hanke, talks about different ways social media has impacted our communication. Social media has become so relevant in our day to day lives and Hanke describes it in a couple different ways. She describes it as information binging and the fear of missing out, social graces and conversational boredom. Within these, she explains how social media has become an excuse and escape to talk to people face to face. Hanke also talks about how even though it is limiting our in person communication, it can sometimes make communicating in general easier, by being able to talk to each other in just a few words (Hanke 1). In another article by Ryan J. Fuller titled “The Impact of Social Media Use on Our Social Skills”, he discusses similar topics to Hanke’s article but also brings up more positive attributes of social media. Fuller starts of his article by giving some statistics, stating that 75% of teens own cellphones and 25% of them using it for social media, and also says that they use 7.5 hours a day using it (Fuller 1). I am glad that this was brought up because it is important to know how much time is spent on social media, scrolling through feed. Next, Fuller starts to discuss some of the benefits of social media. He briefly explains how social media is beneficial because we are able to stay in touch with our friends and family, and share important parts of our lives with them. He also explains how it helps people reach out to new friends and provide themselves with more opportunities (Fuller 1). Overall, I really like that he mentioned these because it is important to keep in mind the vast majority of social media and communication. While some use it for more simpler purposes likes just keeping up to date with what is going on in the world, others use it to make new friends, find new job opportunities, and stay in touch with people. Another topic I find important when it comes to answering this research question is how Covid affected everything. With the pandemic, we were left inside with nothing to do but what was at our fingertips. This pandemic increased social media usage drastically. The article “Social Media Insights Into US Mental Health During the COVID-19 Pandemic: Longitudinal Analysis of Twitter Data” by Danny Valdez et al, shows extensive research into determining just how much social media usage in the United States increased during the pandemic. They did experiments and surveys to determine multiple responses to research questions and show how much we rely on social media to communicate with each other. During the pandemic, everyone spent more time on their social media and their phone in general, probably more than they would like to admit. The article helps give more insight into this claim. There is the idea that social media was meant as an addition to our lives. For some people, it has become an addiction and a new piece of their life. The article focuses on how social media could be a toxic place and have a negative effect on our mental health. The time period for this information focuses around the COVID-19 pandemic. Using data from Twitter, Valdez created a study to determine the mood of people during the pandemic and the usage throughout (Valdez et al 2). Collecting tweets with certain hashtags and during time periods, the goal was to determine how much the pandemic affected people’s moods, and how much they put out and shared on social media. They used hashtags, timeline data, and tweets from different periods such as the first lockdown, different stay at home orders, etc. Given the responses to the data, they were able to determine the increase in social media usage. We cannot determine if this had a positive or negative effect on the people who were using Twitter, but we can infer that social media is becoming a key part of our lives. Not being able to talk to people as much in person during the first few months of the pandemic greatly affected communication, in positive and negative ways. Communication over the phone increased due to the amount of free time that people had and were able to spend talking to others. Contrary to that, in person communication also decreased given that people were not really allowed to leave the house. The next article by Tayebi et al, “The Role of Information Systems in Communication Through Social Media” focuses a lot about how we have evolved over time with social media and communication. They start off by talking about how social networks are like social media societies. They explain it by resembling it to a human society, as it is filled with people communicating, regardless of time or place. They also exemplify other aspects such as emotional support, information, emotions (Tayebi 2). Social media is constantly looked at through such a negative light due to some of the major bad events that have taken place. While it can be difficult at times to look past the negatives, it is important to recognize and acknowledge the positives. The growth of scientific research would not be possible without the amount of information received from the media (Tayebi 3). Without social media and media in general, we would not be where we are today as a society. As mentioned earlier, it is so easy to get lost in the negative aspects of social media and discard the positive ones. Positive parts of social media such as widespread communication and unlimited access to information makes it all worth it. Staying on topic with positive aspects of social media and communication, social media in the workplace has also broken down barriers for communication. The article “A Guide to the Successful Use of Social Media in the Workplace” by Clark Boyd gives insight into how social media has improved the workplace, and ultimately communication and interaction as a whole. Companies can use social media as a form of branding and way to communicate their products (Boyd 4). Boyd states, “Harvard Business Review finds that 82% of employees believe social media improves work relationships. Left to their own devices, your teams will connect and communicate on social networks, both inside and outside the office.” This directly relates to the research question asking whether social media hinders our communication with each other. Social media also helps when it comes to dealing with complaints placed online. By seeing these through social media, it can help the company communicate either with the person or their company the concerns that are being stated (Boyd 9). Overall, it is safe to say that social media has directly affected communication throughout different aspects of our lives.

Research Question Two

My second set of research questions has a lot to do with the future and how we can improve. Questions such as: Is their more room for improvement when it comes to dealing with communication in the social media spectrum? How can we help improve our communication skills on social media and in real life? How is social media impacting younger generation’s communication versus older generation’s communication? The article “What is Literacy” by James Paul Gee talks a lot about the basics of communication. I find this an important article to talk about before I go into more detail with this second research question. Gee explains discourse as a socially accepted way of speaking, thinking, and acting (Gee 1). It is important to note this because social media has changed that discourse for us. We no longer communicate and interact the same way in which we use to therefore almost giving us a new discourse. Another thing Gee discusses is identity kits. Gee explains identity kits as “appropriate costumes and instructions on how to act and talk” (Gee 2). This relates to social media because there is a certain way we communicate online that we wouldn’t do in person. For example, we use emojis and abbreviations to communicate on social media or over text, but this is something we would not do when communicating face-to-face. There are also some basic well-known rules of social media that follow along the lines of an identity kit. Such as, for Instagram it is a common idea not to like people’s pictures from too long ago. When you say this aloud it sounds like it is not a big deal and silly almost, but for people that use social media it is something that makes sense. The next article is going to focus more on the question that has to do with room for improvement of communication. The article “The Positive Effect of Not Following Others on Social Media” by Francesca Valsesia, Davide Proserpio, and Joseph C. Nunes involves how we deal with social media and how we react to it. The article has a lot to do with pyramid schemes and marketing schemes on social media, simply due to follower count. Social media has a lot of power over us and the content we see. Influencers have too much impact on what we see every day and this overall effects our communication (Valsesia 1). Social media feeds us information at our fingertips, whether it be true or false. Valsesia is trying to get the point across that social media has no impact on our lives without the phone and therefore, having a smaller follower count is better for our communication and overall wellbeing in the first place. Leading into my next article, social media can have a huge impact on the younger generation. This leads into part of my second research question dealing with the younger generation and their communication. The article “The Impact of Social Media on Youth Mental Health: Challenges and Opportunities” by Jacqueline Nesi shows how social media is a very complex brand of information and makes it complicated for everyone. Younger kids having access to it and multiple devices like computers and phones makes it that much more difficult. There are a lot of positives and negatives for younger kids having access to social media and the internet in general. It has an impact on their mental health and studies show it leads to signs of depression, body dysmorphia, eating disorders (Nesi 2). It can also affect their communication and outward identity due to things such as bullying, internet drama, and behavioral problems. While it does have serious negative risks, social media also can bring a lot of new positive ones. Things like creative ideas, humor and entertainment, and being able to explore their identity are all really great positives that social media gives us (Nesi 4). Most of them using it as a way to connect with friends and family and help them feel a sense of acceptance and belonging (Nesi 4). Similarly to this, social media has given a great outlet for kids and young adults to speak out on issues going on in the world. The article “Building Bridges: Exploring the Communication Trends and Perceived Sociopolitical Benefits of Adolescents Engaging in Online Social Justice Efforts” by Mariah Elsa Kornbluh goes into detail about the racial injustices in the world and how they are communicated through social media. Social media networks can help connect kids to different backgrounds and aspects of their lives (Kornbluh 1). Kornbluh expresses how a society only can flourish under civic engagement and being able to express ourselves, and social media is helping us do that. It is helping the younger generation prepare for the civic role that they will undergo (Kornbluh 2). Social media helps play a major role in participating in political movements and bringing awareness to topics (Kornbluh 3). This all is done by the younger generation and would not be possible without them. So, while it is easy to look at the negative parts of social media and how it effects the younger generation, it also brings great awareness to real life problems in our world. This last article I wanted to go over dealing with this research question has to do with the pandemic. The article “Responses to COVID-19 in Higher Education: Social Media Usage for Sustaining Formal Academic Communication in Developing Countries” by Abu Elnasr E. Sobaih, Ahmed M. Hasanein and Ahmed E. Abu Elnasr briefly talks about communication with social media in higher education systems. Education systems had to switch from in person learning and communication to online learning, which was a struggle for everyone. Throughout the time that this took place, results showed that social media had a positive effect on students dealing with this (Sobaih 1). Students used social media to build a community and help support each other through this rough time. Through these results, proper usage of social media can be shown as a positive result for a new era of learning (Sobaih 1). This is just one more reason why social media can help us improve our future.

After answering my research questions, it has become clear to me that while social media does have negative aspects, the positive aspects outweigh them. Between the articles and my own research, I have enough evidence to prove that social media does effect communication, but in a more positive way. The way we act and present ourselves is heavily influenced by social media and communication between generations are different and can be seen that way. It is important to note the accomplishments we have made as a society with social media and the media in general. It has helped connect families, provide support groups, and provide entertainment in desperate times. Our communication has changed because of social media but has changed and helped us for the better in the long run. Keeping social media a positive place and staying away from the toxic people on it will only help us grow and learn new things about ourselves.

Works Cited

Boyd, Clark. “A Guide to Using Social Media in the Workplace in 2021.” The Blueprint , The Blueprint, 13 May 2020, www.fool.com/the-blueprint/social-media-in-the-workplace/.

https://www.fool.com/the-blueprint/social-media-in-the-workplace/

D, Valdez, et al. “Social Media Insights Into US Mental Health During the Covid-19 Pandemic: Longitudinal Analysis of Twitter Data.” Journal of Medical Internet Research , vol. 22, no. 12, 14 Dec. 2020, pp. 1438–8871.

http://eds.b.ebscohost.com.proxy.ulib.csuohio.edu:2050/eds/detail/detail? vid=8&sid=ff59b04c-b868-44cd-b864-4538e112a2ea%40sessionmgr103&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=33284783&db=mnh

J, Nesi. “The Impact of Social Media on Youth Health: Challenges and Opportunities.” North Carolina Medical Journal , vol. 81, no. 2, 2020, pp. 116–121.

http://eds.b.ebscohost.com.proxy.ulib.csuohio.edu:2050/eds/detail/detail?vid=10&sid=ff59b04c-b868-44cd-b864-4538e112a2ea%40sessionmgr103&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=32132255&db=mnh

Gee, James Paul. “What is literacy.” Negotiating academic literacies: Teaching and learning across languages and cultures (1998): 51-59.

https://academic.jamespaulgee.com/pdfs/Gee%20What%20is%20Literacy.pdf

Hanke, Stacey. “How Social Media Affects Our Ability to Communicate.” Thrive Global , 13 Sept. 2018, thriveglobal.com/stories/how-social-media-affects-our-ability-to-communicate/.

https://thriveglobal.com/stories/how-social-media-affects-our-ability-to-communicate/

http://eds.a.ebscohost.com.proxy.ulib.csuohio.edu:2050/eds/pdfviewer/pdfviewer?vid=4&sid=467b825c-34f8-4e47-95df-e5b2b61bbaf4%40sessionmgr4006

Kornbluh, Mariah Elsa. “Building Bridges.” Youth & Society , vol. 51, no. 8, 2017, pp. 1104–1126., doi:10.1177/0044118×17723656.

https://journals-sagepub-com.proxy.ulib.csuohio.edu/doi/pdf/10.1177/0044118X17723656

Retchin, Sarah, et al. “The Impact of Social Media Use on Social Skills.” New York Behavioral Health , 1 Dec. 2020, newyorkbehavioralhealth.com/the-impact-of-social-media-use-on-social-skills/.

https://newyorkbehavioralhealth.com/the-impact-of-social-media-use-on-social-skills/

Sobaih, Abu Elnasr E., et al. “Responses to COVID-19 in Higher Education: Social Media Usage for Sustaining Formal Academic Communication in Developing Countries.” MDPI , Multidisciplinary Digital Publishing Institute, 12 Aug. 2020, www.mdpi.com/2071-1050/12/16/6520/htm.

https://www.mdpi.com/2071-1050/12/16/6520/htm

Tayeb, Seyed Mohammad, et al. “The Role of Information Systems in Communication through Social Media.” International Journal of Data and Network Science , vol. 3, no. 3, 2019, pp. 245–268., doi:10.5267/j.ijdns.2019.2.002.

http://www.growingscience.com/ijds/Vol3/ijdns_2019_15.pdf

Valsesia, Francesca, et al. “The Positive Effect of Not Following Others on Social Media .” Journal of Marketing Research , vol. 57, no. 6, Dec. 2020, pp. 1152–1168.

https://www.francescavalsesia.com/uploads/1/0/5/1/105151509/the_positive_effect_of_not_following_others_on_social_media.pdf

Understanding Literacy in Our Lives by Lindsey Matier is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License , except where otherwise noted.

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Human Communication, Essay Example

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There is a difference between doing something and doing something right. We may have been engaging in communication our whole lives but that doesn’t necessarily make us effective communicators which explains why good communication skills are so rare. Effective communication doesn’t only involve speaking and listening but also paying attention to non-verbal cues that sometimes convey more information than the actual words spoken.

Similarly, communication is influenced by several factors including communication context, background of the sender of the message as well as the receiver whether professional, ethnic, social economic, or cultural, communication channel, communication style of the parties, and the content of the message. It is important to understand the communication needs of your audience as well as their background otherwise unintentional communication misunderstandings may occur. For example, ‘thumbs-up’ is a vulgar insult in Russia (Zeveloff) while it has a positive meaning in America. Similarly, the use of professional jargons may be appropriate in work environments but should be avoided when communicating with the general public or someone from a different professional background.

Listening may be a passive activity but communication is an active process in which both the sender and the receiver engage in numerous processes to ensure that the message was sent, received, and understood just as the speaker intended. This is why communication process often involves the receiver seeking confirmation to ensure he/she has understood the message correctly.

An article on WorldBusinessCulture.com talks about the challenges of communication in cross-cultural environment. Even though language differentials do pose communication challenges, the communication issues occur even when both parties speak the same language. This is because the same language may have different versions in different countries. Another factor that poses communication challenges is cultural attitudes towards openness. Some cultures prefer direct communication styles while other cultures prefer harmony over conflicts and, thus, display ambiguous communication patterns. Similarly, second-language speakers, no matter how proficient they may be in the language, would still not match the language skills of the native speakers. Thus, a useful strategy is for native speakers to accommodate the communication style of the second-language speakers (World Business Culture).

Communication channels also differ across cultures. Some cultures are more frequent user of face-to-face communication while other cultures make extensive use of technological channels such as email and video conferencing. Thus, one benefits by doing research on the communication channels most commonly used in other cultures and adopting them. Moreover, situations may also determine the most appropriate communication channel to use, thus, one should go for situation-appropriate communication channel rather than the inconvenient one.

The importance of learning about the audience background is clear in the article because communication styles are influenced by factors such as culture, language proficiency, and preferred communication channels. In addition, the same language may have several versions so the speakers should be willing to adapt to the local version even if they are native speakers of the language.

World Business Culture. Business Communication. 17 September 2012 <http://www.worldbusinessculture.com/business-communication.html>.

Zeveloff, Julie. Rude Hand Gestures Around The World In Pictures. 27 September 2011. 17 September 2012 <http://articles.businessinsider.com/2011-09-27/lifestyle/30207335_1_culture-vulgar-insult-words>.

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Human Communication

Communication skills are significant in conveying information correctly. Interpersonal communication occurs where an individual conveys information to another person. According to Floyd, it could be face-to-face communication, interviews or small group discussions (2009, p.78). Listening skills are vital for effective interpersonal communication. A communicator should understand the recipient and be interested in what the other person is saying. Maintaining eye contact and asking questions are positive signals to attract the recipient. The actions are important in order to be assertive and learn from the discussion at the end.

Public communication involves a person sending information to an audience. This could be direct through face-to-face or indirect such as in a television or radio. In public communication, it is essential to ooze confidence while relaying messages (James, 1986, p.54). A confident communicator excites people who want to hear more from the speaker. Public communication should be clear and the speaker presentable before his or her audience.

Intercultural communication involves conveying information to people of diverse cultures. Conveying information is important in understanding the culture of the people and their diversity to communicate effectively (James, 1986, p.56). The message should be simple for the audience, and the speaker should demand tolerance while communicating in a cross-cultural background. Where necessary, the speaker should get help in form of a translator to communicate effectively in a cross-cultural setting.

Today I am going to describe the concept of human communication. Human communication occurs in every activity that human beings carry out every day. By definition, communication is the process of passing on information from a sender to a receiver through a medium and receiving feedback. Human communication involves a deliberate act performed by a person with the intention of bringing an effect to another human recipient (DeVito, 2002, p.10). There are different styles of human communication categorized as passive, aggressive, passive-aggressive, and active (Berko et al., 2007). In an assertive style of communication, a person states clearly his or her views and ideas, and strongly fights for his or her rights without disregarding the rights of others. An assertive communicator has high self-esteem. This person values his or her time and needs while seeking for his or her rights, but working carefully not to violate others rights (Berko, et al., 2007, p.341). In contrast, in the aggressive style of communication people focus on their rights and needs while disregarding other people’s opinions. In passive communication style, individuals develop a behavior of hiding their opinions and safeguarding their rights. They suffer from a low self-esteem and rarely show their anger, which eventually builds up to dangerous levels. Finally, in the passive-aggressive style of communication avoid direct confrontation, but advocate strongly for their rights disregarding other people’s opinions.

Interacting with oneself is a form of human communication that occurs within one-person, which is intrapersonal communication. The objective of intrapersonal communication is to clarify an idea and critically analyze a specific situation. In addition, it enables an individual to meditate on and appreciate something. Intrapersonal communication begins with a self-concept where a person determines his or her stand in relation to others. Another form of human communication is interpersonal communication (DeVito, 2002, 56). This communication involves more than one human being. For example, in an interview communication is between the interviewer and the interviewee. In a telephone conversation, the communication is between two people, which make it an interpersonal communication. In addition, public communication is a form of human communication. It involves conveying information to a large audience in a gathering such as a public rally. There are two types of public communication i.e. direct and indirect. Direct public communication involves a speaker delivering a message face to face to a large audience. Indirect public communication involves conveying messages indirectly through the radio, television or through teleconferencing. Public communication is often one way and the speaker is not able to receive feedback from his or her audience because of the magnitude of the audience. Therefore, this form of communication requires the speaker to be audible and clear for effective communication.

Communicating in a group is another form of human communication. It is different from interpersonal communication or public communication because people in a group interact closely. It is common in organizations where there are group dynamics and everyone has their opinion. It works well with teams in an effort to achieve organization goals. Finally, the cross-cultural communication is another form of human communication. It involves speaking to people of different cultures and may require an interpreter where the language used is different (Redmond, 2000, p.101). This form of communication creates harmony within a region where there are different cultures.

Part 2: Non-Verbal Communication

During the meeting, it is important for the managers to understand the non-verbal communication used to avoid misinterpretation. Non-verbal communication involves actions and other forms of physical appearance such as facial expression that can have a strong way of conveying information (Anderson, 2007, p.321). There are situations in which a person communicates without uttering a single word. It is, therefore, important for the parties involved to understand both verbal and non-verbal messages. This is because certain non-verbal messages carry more weight than the verbal messages. Non-verbal communication is specific according to the culture where a person comes from. Therefore, it will be necessary to understand the culture of the people of Japan to ensure effective communication. Their interpretation of different symbols may be different from the known.

Good eye contact is essential in improving non-verbal communication (Burgoon, et al, 2011, p.65). This does not mean constantly staring at a person, but certain intervals of glances are recommended. Where eye contact is missing, it could be a sign of hiding something from the other party. It is significant to ask questions which an individual does not understand the meaning of a non-verbal sign. The recipient can repeat the gesture and ask the communicator to explain its meaning. This brings clarity and improves non-verbal communication. In addition, the dressing of a person and the overall grooming say much about a person. Grooming is part of non-verbal communication because people tend to judge a person from their outward appearance. Therefore, to improve non-verbal communication, it will be important dress according to the occasion. This is a formal meeting and formal clothing is appropriate.

Further, to improve non-verbal communication, the tone voice should be correctly used, depending on the message conveyed. A communicator should read the mood of recipients and change the tone of voice appropriately. For instance, if a person wants to express anger, he or she should change the voice to portray the anger to the recipients. This improves non-verbal communication. According to Remland (2009, p. 76) one non-verbal signal should not judge the behavior in a person. A person could be suffering from an illness leading to his or her poor physical appearance. This does not mean that the person has a poor personality. In contrast, the tone of voice could be exemplary portraying a different perspective. Therefore, it is essential to compare a group of non-verbal signs to improve communication.

Communicating with these managers on the non-verbal communication may pose a challenge owing to their different locations. However, video clips can be of effective help. Acted video clips can demonstrate the meaning of different non-verbal signs to the managers as they prepare for the meeting. The video clips require interpretation so that the managers understand the meaning of the non-verbal signs in their context (Anderson, 2007, p.99). It is also important to have a brief discussion with the managers before leaving for the meeting. In this discussion, brief the managers on the importance of concentrating on non-verbal cues and interpreting their meaning. A demonstration is essential to determine how the managers interpret the non-verbal signals in different settings. Since the meeting is formal, the managers should judge the meaning of an idea based on a group of the non-verbal signals. Small drawings on papers can also communicate to the managers the meaning of different non-verbal signs. Distributing these papers to managers before the meeting may help avoid misinterpretation.

Anderson, P., (2007). Nonverbal Communication: Forms and Functions (2nd ed.). Waveland

Press. Berko, R., et al., (2007).Communicating: A Social and Career Focus. Houghton. Burgoon, J.K., et al., (2011). Nonverbal communication. Boston: Allyn& Bacon. DeVito, J.A., (2002). Human Communication. Boston, MN: Allyn& Bacon. Floyd, K., (2009). Interpersonal Communication: The Whole Story. New York: McGraw Hill. James, C.M., (1986). An Introduction to Rhetorical Communication.Prentice Hall. Knapp, M.L., & Hall, J.A., (2007). Nonverbal Communication in human Interaction (5th ed.).

Wadsworth: Thomas Learning. Redmond, M., (2000).Communication: Theories and Applications. Houghton. Remland, M.S., (2009). Nonverbal communication in everyday life. Boston: Allyn& Bacon.

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Essay on Social Media Has Improved Human Communication

Students are often asked to write an essay on Social Media Has Improved Human Communication in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Social Media Has Improved Human Communication

Introduction.

Social media has revolutionized the way we communicate. It has connected people from different corners of the world, allowing us to share ideas and experiences instantly.

Global Connection

Platforms like Facebook, Instagram, and Twitter have brought us closer than ever. We can communicate with people thousands of miles away, breaking geographical barriers.

Instant Sharing

Social media allows immediate sharing of thoughts, images, and videos. This instant communication has made our lives more vibrant and connected.

In conclusion, social media has improved human communication, making the world a smaller, more connected place.

250 Words Essay on Social Media Has Improved Human Communication

The advent of social media.

Social media has revolutionized the landscape of communication. It has not only made it easier for individuals to connect with each other, but also facilitated a more efficient exchange of ideas.

Enhanced Accessibility

Social media platforms like Facebook, Instagram, and Twitter have made it possible for people to communicate across geographical boundaries. This accessibility has fostered global connections, enabling people from different cultures to interact and share their perspectives.

Information Dissemination

Social media has also become a critical tool for information dissemination. It allows for the rapid spread of news and updates, making it an efficient medium for awareness and education. It is also a platform for advocacy, where individuals can voice their opinions on various issues.

Facilitating Collaboration

Moreover, social media facilitates collaboration. Platforms like LinkedIn and Slack have transformed the way teams work together, enabling real-time communication and collaborative problem-solving.

The Flip Side

However, it’s important to mention the flip side. While social media has enhanced communication, it has also led to issues like misinformation and privacy concerns. Therefore, it’s crucial to use these platforms responsibly.

In conclusion, social media has indeed improved human communication by making it more accessible, efficient, and collaborative. It has transformed the way we connect, share information, and work together. However, the onus is on us to leverage these platforms responsibly and effectively.

500 Words Essay on Social Media Has Improved Human Communication

Enhancing connectivity.

One of the paramount ways social media has improved human communication is by enhancing connectivity. Social media platforms like Facebook, Twitter, and Instagram have made it easier for people to stay in touch, regardless of their location. This has led to the creation of global communities where people can share their experiences, exchange ideas, and learn from each other. This global connectivity has not only improved personal relationships but also fostered international collaborations in various fields like business, science, and arts.

Facilitating Real-Time Communication

Social media platforms offer real-time communication, a feature that has significantly improved human interaction. Through tools like instant messaging and live video chats, people can communicate in real-time, leading to quicker decision-making and problem-solving. This immediacy has also made it possible for people to share and receive updates on important events happening around the world, fostering a sense of global community.

Democratizing Information

Promoting freedom of expression.

Social media platforms have given a voice to the voiceless, promoting freedom of expression. Individuals can now express their thoughts, ideas, and opinions freely, leading to a more inclusive and diverse dialogue. This has improved human communication by creating an environment where everyone’s voice can be heard, fostering mutual respect and understanding.

In conclusion, social media has significantly improved human communication. It has enhanced global connectivity, facilitated real-time communication, democratized information, and promoted freedom of expression. However, it is crucial to use these platforms responsibly to ensure that they continue to serve as effective tools for improving human communication. As we move towards an increasingly digital future, social media will undoubtedly continue to play a pivotal role in shaping human communication.

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Speaking, writing and reading are integral to everyday life, where language is the primary tool for expression and communication. Studying how people use language – what words and phrases they unconsciously choose and combine – can help us better understand ourselves and why we behave the way we do.

Linguistics scholars seek to determine what is unique and universal about the language we use, how it is acquired and the ways it changes over time. They consider language as a cultural, social and psychological phenomenon.

“Understanding why and how languages differ tells about the range of what is human,” said Dan Jurafsky , the Jackson Eli Reynolds Professor in Humanities and chair of the Department of Linguistics in the School of Humanities and Sciences at Stanford . “Discovering what’s universal about languages can help us understand the core of our humanity.”

The stories below represent some of the ways linguists have investigated many aspects of language, including its semantics and syntax, phonetics and phonology, and its social, psychological and computational aspects.

Understanding stereotypes

Stanford linguists and psychologists study how language is interpreted by people. Even the slightest differences in language use can correspond with biased beliefs of the speakers, according to research.

One study showed that a relatively harmless sentence, such as “girls are as good as boys at math,” can subtly perpetuate sexist stereotypes. Because of the statement’s grammatical structure, it implies that being good at math is more common or natural for boys than girls, the researchers said.

Language can play a big role in how we and others perceive the world, and linguists work to discover what words and phrases can influence us, unknowingly.

How well-meaning statements can spread stereotypes unintentionally

New Stanford research shows that sentences that frame one gender as the standard for the other can unintentionally perpetuate biases.

Algorithms reveal changes in stereotypes

New Stanford research shows that, over the past century, linguistic changes in gender and ethnic stereotypes correlated with major social movements and demographic changes in the U.S. Census data.

Exploring what an interruption is in conversation

Stanford doctoral candidate Katherine Hilton found that people perceive interruptions in conversation differently, and those perceptions differ depending on the listener’s own conversational style as well as gender.

Cops speak less respectfully to black community members

Professors Jennifer Eberhardt and Dan Jurafsky, along with other Stanford researchers, detected racial disparities in police officers’ speech after analyzing more than 100 hours of body camera footage from Oakland Police.

How other languages inform our own

People speak roughly 7,000 languages worldwide. Although there is a lot in common among languages, each one is unique, both in its structure and in the way it reflects the culture of the people who speak it.

Jurafsky said it’s important to study languages other than our own and how they develop over time because it can help scholars understand what lies at the foundation of humans’ unique way of communicating with one another.

“All this research can help us discover what it means to be human,” Jurafsky said.

Stanford PhD student documents indigenous language of Papua New Guinea

Fifth-year PhD student Kate Lindsey recently returned to the United States after a year of documenting an obscure language indigenous to the South Pacific nation.

Students explore Esperanto across Europe

In a research project spanning eight countries, two Stanford students search for Esperanto, a constructed language, against the backdrop of European populism.

Chris Manning: How computers are learning to understand language

A computer scientist discusses the evolution of computational linguistics and where it’s headed next.

Stanford research explores novel perspectives on the evolution of Spanish

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Table Of Contents

communication , the exchange of meanings between individuals through a common system of symbols.

This article treats the functions, types, and psychology of communication. For a treatment of animal communication , see animal behaviour . For further treatment of the basic components and techniques of human communication, see language ; speech ; writing . For technological aspects, including communications devices and information systems, see broadcasting ; dictionary ; encyclopaedia ; information processing ; information theory ; library ; printing ; publishing, history of ; telecommunications media ; telecommunications network ; telecommunications system .

The subject of communication has concerned scholars since the time of ancient Greece . Until modern times, however, the topic was usually subsumed under other disciplines and taken for granted as a natural process inherent to each. In 1928 the English literary critic and author I.A. Richards offered one of the first—and in some ways still the best—definitions of communication as a discrete aspect of human enterprise:

Communication takes place when one mind so acts upon its environment that another mind is influenced, and in that other mind an experience occurs which is like the experience in the first mind, and is caused in part by that experience.

A young boy dressed in retro 1980s attire, with bow tie and eyeglasses, wears a light bulb idea invention machine to help him think of the next big idea. (nerd, nerdy, thinker) SEE CONTENT NOTES.

Richards’s definition is both general and rough, but its application to nearly all kinds of communication—including those between humans and animals (but excluding machines)—separated the contents of messages from the processes in human affairs by which these messages are transmitted. More recently, questions have been raised concerning the adequacy of any single definition of the term communication as it is currently employed. The American psychiatrist and scholar Jurgen Ruesch identified 40 varieties of disciplinary approaches to the subject, including architectural, anthropological, psychological, political, and many other interpretations of the apparently simple interaction described by Richards. In total, if such informal communications as sexual attraction and play behaviour are included, there exist at least 50 modes of interpersonal communication that draw upon dozens of discrete intellectual disciplines and analytic approaches. Communication may therefore be analyzed in at least 50 different ways.

Interest in communication has been stimulated by advances in science and technology, which, by their nature, have called attention to humans as communicating creatures. Among the first and most dramatic examples of the inventions resulting from technological ingenuity were the telegraph and telephone, followed by others like wireless radio and telephoto devices. The development of popular newspapers and periodicals, broadcasting, motion pictures, and television led to institutional and cultural innovations that permitted efficient and rapid communication between a few individuals and large populations; these media have been responsible for the rise and social power of the new phenomenon of mass communication . ( See also information theory ; information processing ; telecommunication system .)

Since roughly 1920 the growth and apparent influence of communications technology have attracted the attention of many specialists who have attempted to isolate communication as a specific facet of their particular interest. Psychologists , in their studies of behaviour and mind, have evolved concepts of communication useful to their investigations as well as to certain forms of therapy. Social scientists have identified various forms of communication by which myths , styles of living, mores, and traditions are passed either from generation to generation or from one segment of society to another. Political scientists and economists have recognized that communication of many types lies at the heart of the regularities in the social order. Under the impetus of new technology—particularly high-speed computers—mathematicians and engineers have tried to quantify and measure components of communicated information and to develop methods for translating various types of messages into quantities or amounts amenable to both their procedures and instruments. Numerous and differently phrased questions have been posed by artists, architects, artisans, writers, and others concerning the overall influences of various types of communication. Many researchers, working within the relevant concerns of their disciplines, have also sought possible theories or laws of cause and effect to explain the ways in which human dispositions are affected by certain kinds of communication under certain circumstances, and the reasons for the change.

In the 1960s a Canadian educator, Marshall McLuhan , drew the threads of interest in the field of communication into a view that associated many contemporary psychological and sociological phenomena with the media employed in modern culture . McLuhan’s often repeated idea, “the medium is the message,” stimulated numerous filmmakers, photographers, artists, and others, who adopted McLuhan’s view that contemporary society had moved (or was moving) from a “print” culture to a “visual” one. The particular forms of greatest interest to McLuhan and his followers were those associated with the sophisticated technological instruments for which young people in particular display enthusiasm—namely, motion pictures, television, and sound recordings.

In the late 20th century the main focus of interest in communication drifted away from McLuhanism and began to centre on (1) the mass communication industries, the people who run them, and the effects they have upon their audiences, (2) persuasive communication and the use of technology to influence dispositions, (3) processes of interpersonal communication as mediators of information, (4) dynamics of verbal and nonverbal (and perhaps extrasensory) communication between individuals, (5) perception of different kinds of communications, (6) uses of communication technology for social and artistic purposes, including education in and out of school, and (7) development of relevant criticism for artistic endeavours employing modern communications technology.

In short, a communication expert may be oriented to any of a number of disciplines in a field of inquiry that has, as yet, neither drawn for itself a conclusive roster of subject matter nor agreed upon specific methodologies of analysis.

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Introduction to Human Communication

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Why Communication Matters

We communicate to create, maintain, and change relationships and selves..

Posted July 15, 2021 | Reviewed by Vanessa Lancaster

Why Relationships Matter
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How we communicate helps relationships get off on the right foot, navigate problems, and change over time.
In communication, we develop, create, maintain, and alter our relationships.
We communicate to work our way through family changes and challenges in verbal and non-verbal ways.

I remember seeing a poster on my junior high classroom wall: “Communication is the Beginning of Understanding.” This spoke to me at the time. Yet, like so many people, I had never really thought much about communication. I would have described communication as sending and receiving messages.

Communication Is More Than Sending and Receiving Messages

In reality, communication is often about transmitting information. We send and receive messages with people in our lives. Daily, much of our communication consists of coordinating schedules, “What time are you getting home for dinner?” and negotiating whose turn it is to do the dishes, pay the bills, or take dinner to a friend who is ill. We send messages like, “It is your turn to let the dog out” and receive messages like, “Don’t forget to get dog food at the store” (if you have not guessed, a lot of the messages in my house are about the dog).

We might also blame problems on communication, talking about “communication breakdowns” or on a “lack of communication.” If we think about communication in these ways, we have missed so much that is important about communication. We have neglected how and why communication matters.

Communication Matters to Creating and Changing Relationships

We become aware of how Communication Matters when

We confront issues with work-life balance.
We experience positive events like the birth of a baby or winning an award.
We have a friend does who does not do or say what we expect.
We have disagreements over religious beliefs or political values.

Both positive and challenging events affect, reflect, and change our identity and the identity of our personal and family relationships. What do I mean by this? How did these relationships come into being? Well, think about the last time you started a new friendship or had a new member join your family. Through what you and the other person said and did, what we’d call verbal and nonverbal communication , these relationships took shape.

Sometimes relationships develop easily and clearly. They are healthy and pleasant. Other times, relationships develop in stress and storm and may be healthy or not. How we communicate helps relationships get off on the right foot, navigate problems, and change over time.

What is important to understand is that relationships are talked into (and out of) being. In communication, we develop, create, maintain, and alter our relationships. As we communicate, we become and change who we are. Think about how you have grown and changed as you communicate at home, at work, with friends, and in your community.

Communication Matters to Relationship and Family Identity

As we communicate, we co-create relationships and our own identity. As you think about your close relationships and your family, you can likely recall important events, both positive and negative, that impacted how you understand your relationship and yourself as a person.

Consider this example: one of my college students described a childhood family ritual of going out on the front lawn on Christmas Eve. The family sang Christmas carols and threw carrots on the roof for Santa’s reindeers. The family still does this annual carrot-throwing ritual in adulthood. You can picture them bringing their sometimes confused new partners and spouses out in the snow to throw carrots onto the roof and sing.

Why does this family still throw carrots and sing? Through this seemingly silly ritual, the family celebrates who they are as a family and the togetherness that is important to them. The family creates space for new people to join the family. Through their words and actions, members of the family teach their new partners how to be family members through carrot throwing and other vital experiences.

I am sure you can point to experiences that have been central to creating your relationships and your identity.

Communication Matters as We Face Change and Challenges

We also communicate to work our way through family changes and challenges. Family members or others may have different expectations of what our family and personal identity or should be. This is especially true when a family does not fit dominant cultural models, such as single-parent families, multi-ethnic families, stepfamilies, LGBTQ families, or adoptive families.

For me, becoming a stepfamily was highly challenging. We became a stepfamily when I was 12 years old. My mother had recently died, and my Dad surprised us, kids, introducing us to the woman he wanted to marry. We no longer matched the other families in the neighborhood where we’d lived most of our lives. We certainly did not feel like a family overnight.

It took my stepfamily several years to create an understanding of what it meant to be a family. As we interacted, and with many mistakes and some successes, we slowly came to understand what we needed and expected from each other to be a family.

For all of us, relationship and family identity is constantly developing and changing. In my case, I remember my stepmom reminding me to wear a jacket when going out in the evening, even into my 40s, and giving me advice about my health. At some point, our roles changed, and now, as she moves toward her 80s, more often than not, I am in the role of asking about her health and helping her with significant decisions. What it means to be a mother or daughter and what we expect of each other and ourselves change as we interact.

Communication Matters . Whether we are negotiating whose turn it is to feed the dog, how to become a parent, how to interact with a difficult co-worker, or how to celebrate with a friend who won a major award, it is in communication that we learn what to do and say. This is what I will write about in this blog as I reflect on what I have learned as a professor and researcher of interpersonal and family communication. I invite you to go on this journey with me. I hope to give you insights into your communication.

Communication Matters. Communication is the Beginning of Understanding . It is an exciting and ever-changing journey.

Baxter, L. A. (2004). Relationships as dialogues. Personal Relationships, 11 , 1-22. doi: 10.1111/j.1475-6811.2004.00068.x

Braithwaite, D. O., Foster, E. A., & Bergen, K. M. (2018). Social construction theory: Communication co-creating families. In D. O. Braithwaite, E. A. Suter, & K. Floyd. (Eds.). Engaging theories in family communication: Multiple perspectives (2nd ed., pp. 267-278). Routledge.

Braithwaite, D. O., Waldron, V. R., Allen, J., Bergquist, G., Marsh, J., Oliver, B., Storck, K., Swords, N., & Tschampl-Diesing, C. (2018). “Feeling warmth and close to her”: Communication and resilience reflected in turning points in positive adult stepchild-stepparent relationships. Journal of Family Communication, 18 , 92-109. doi: 10.1080/15267431.2017.1415902

Dawn O. Braithwaite, Ph.D., a professor of communication at the University of Nebraska-Lincoln, studies families and close relationships, especially step- and chosen families.

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Essay Samples on Communication

Communication in the 21st century: navigating the digital age.

The 21st century has witnessed an unprecedented transformation in the way people communicate. Rapid technological advancements have reshaped the landscape of communication in the 21st century, enabling instant global connectivity, diverse modes of expression, and new challenges and opportunities. This essay explores the multifaceted nature...

21St Century
Communication

The Discipline of Communication: Forging Connections

The **discipline of communication** is a powerful force that underpins human interactions, enabling us to connect, collaborate, and share ideas. It encompasses more than the mere exchange of words; it involves understanding, empathy, and effective conveyance of thoughts and emotions. In this essay, we delve...

How Has Communication Changed Over Time

Communication serves as the cornerstone of human interaction, connecting individuals and shaping societies. From ancient forms of language to modern digital platforms, the evolution of communication reflects technological advancements, societal shifts, and the constant quest for connection. This essay explores hoe communication has changed over...

The Case Of Communication Error In Healthcare

INTRODUCTION Communication is the process of sharing information, opinions, or facts by speech or writing from one person to another. Good communication can reduce anxiety and build confidence, an effective exchange between people helps them see what the other person thinks and feels, and forms...

Maintaining Trust: Importance of Telling the Truth

Have you ever wondered if lying is right or wrong? Have you ever lied and been tricked into telling the truth? Most people have been tricked by pretty much everyone. Lying according to research is always wrong. Most people feel guilty about lying and almost...

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The Selected Need for Uniqueness Dimensions

A cellular communication system is essentially designed to bring common voice between two individuals, sending text messaging and executing primary functions, though cell phone had gone through sever transformations, making its functionalities growing fantastically towards time resulted from the altering needs of mobile cell phone...

Generation Y

Advocacy and Inquiry Model as A Communication Tool

Advocacy and inquiry model is a tool of communication which includes different skills; “listen to understand, suspend judgment, respect all and speak your voice.” It facilitates the conversation and task to move forward. Advocacy means to be a voice of someone which helps to provide...

Conversation

Best topics on Communication

1. Communication in the 21st Century: Navigating the Digital Age

2. The Discipline of Communication: Forging Connections

3. How Has Communication Changed Over Time

4. The Case Of Communication Error In Healthcare

5. Maintaining Trust: Importance of Telling the Truth

6. The Selected Need for Uniqueness Dimensions

7. Advocacy and Inquiry Model as A Communication Tool

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Impact of Modern Technology on Human Communication Opinion Essay

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Modern communication technologies have revolutionized the way in which we carry out our day to day activities. Hardly any aspect in our modern lives has escaped the influence of these systems. Human social life is one such arena which has experienced the positive and negative influence of modern technology.

Considering the significance effects that these technological advances have had on human communication, I shall through this paper set out to illustrate how modern technology has impacted human communication. This paper shall further discuss whether modern technology has made man a better communicator and whether technology bridges generation gaps or causes a bigger divide. I shall also provide discuss how technology has affected my relationships.

Communication is arguably the corner stone on which any successful relationship, be it business or personal, is built and modern technology has to a large extent improved human being’s communication skills. Over the course of the last two decades, there has been prevalence in the use of online means for communication purposes. Chat rooms have become common place and social networking sites have also gained popularity with sites such as “Facebook” and “twitter” boasting of millions of users.

Online dating has become an acceptable mode for meeting prospective partners. Business corporations have also exploited modern technology and utilize e-mails as well as video conferences for holding business meetings. This “invasion” of human communication by modern technology has greatly improved the communicational effectiveness of human beings.

As such, human beings communicate better as a result of modern technology. This is because modern technology helps people to overcome some of the setbacks that hinder effective communication. For example, in face to face encounters, fear may result in someone stammering or talking in an incoherent manner. Technologies such as chat rooms and emails reduce this fear since one does not feel intimidated by the person they are communicating with.

This lack of direct contact may reduce anxiety levels therefore resulting in an increase of assertiveness and articulation by the person who would otherwise be overcome with fear in a face to face communication. However, the very attributes that make modern technology enhance our communication can also result in a breakdown of communication.

For example, the lack of face to face contact can result in misunderstanding as one fails to see and act upon the non verbal cues that are an integral part of communication. In addition to this, the relative anonymity that technology presents may be abused by some to issue hateful or malicious messages. Despite this, the prevalence of modern technology has mostly fostered communication efforts.

One of the realities of life is that there will always be a generation gap between the younger and older population. This generation gap results in a breakdown of communication as people from both extremes of the divide fail to relate. At the initial stage, modern technology actually aided in the increase of this divide since the younger generation was more receptive to new technology while older people resisted it.

However, there has been a change in this trend with the older generation fully embracing new technology. For example, online dating and blogging sites now have a membership of both young and old. Therefore, modern technology has resulted in the bridging of the generation gap as older members of the population communicate with younger ones on the common platform created through modern technology.

Modern technology and in particular computers has greatly changed my relationships and those of my family members. A particularly significant impact that new technology has had was to my sister who met her husband in one of the chat rooms.

As a result of this online meeting, the two of them got to become friend and in the cause of time, my sister was engaged and later married to the man she met online. Now my sister and her husband have a three year old son all because of modern technology which made their getting together a reality.

Personally, I also make much use of modern technology both for communicational purposes as well as to fulfill other tasks. By use of chatting resources such as “Skype”, I manage to keep in touch with my friends from Russia. I also extensively use e-mails to communicate with my friends, lecturers as well as fellow students. In my opinion, the use of this communication tools assists me to not only pass the message in a timely manner but also to be a better communicator.

From the discussions presented in this paper, it is clear that modern technology has greatly impacted human communication. These changes have mostly been for the better resulting in improved communication among human beings.

However, this paper has also illustrated that there may be hindrances to communication which can arise from the abuse of modern technology in communication efforts by individual. Despite this, the evidence in this paper suggests that modern community is mostly beneficial to human being communication efforts.

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Essay on Communication | 500+ Words

Communication is the cornerstone of human interaction. It is the art of conveying thoughts, feelings, and ideas to others, bridging gaps, and forming connections. In this essay, I will argue that effective communication is essential for success in various aspects of life, from personal relationships to academic achievement and beyond.

Strengthening Relationships

Effective communication is the key to building strong and healthy relationships. According to a study by the University of California, Davis, couples who communicate openly and honestly are more likely to have successful and lasting relationships. When we express our thoughts and feelings to others, we create trust and understanding. Communication fosters emotional connections and resolves conflicts.

Academic Success

Communication plays a vital role in academic success. In the classroom, students who actively engage in discussions, ask questions, and express their ideas perform better academically. A study published in the journal “Educational Psychology” found that effective communication skills are linked to higher grades and improved comprehension. When we communicate with teachers and peers, we enhance our learning experience.

Career Advancement

Effective communication is a valuable skill in the workplace. Employers consistently rank communication skills as one of the most important attributes for job candidates. According to the National Association of Colleges and Employers, the ability to communicate effectively is essential for career advancement. Whether in team meetings, presentations, or daily interactions, strong communication skills are crucial for success.

Resolving Conflicts

Communication is a powerful tool for conflict resolution. When disagreements arise, open and respectful communication can lead to mutually satisfactory solutions. According to research by the American Psychological Association, effective communication reduces misunderstandings and defuses tense situations. It allows individuals to express their concerns and find common ground, leading to more harmonious relationships.

Empathy and Understanding

Communication fosters empathy and understanding. When we actively listen to others, we gain insight into their perspectives and experiences. A study in the journal “Psychological Science” suggests that listening with empathy enhances our ability to connect with others emotionally. Empathetic communication promotes compassion and helps us build deeper connections with people from diverse backgrounds.

Problem-Solving

Effective communication is essential for problem-solving. Whether in personal life or professional settings, clear communication helps us identify issues, brainstorm solutions, and collaborate with others. A study in the journal “Applied Cognitive Psychology” highlights that effective communication aids in decision-making and problem-solving processes. It enables us to work together efficiently to overcome challenges.

Confidence and Self-Expression

Communication boosts confidence and self-expression. When we can express ourselves clearly and articulately, we feel more confident. This confidence extends to various areas of life, from public speaking to social interactions. A study in the journal “Social Psychological and Personality Science” suggests that effective communication can enhance self-esteem and overall well-being.

Conclusion of Essay on Communication

In conclusion, communication is a fundamental skill that shapes our interactions, relationships, and achievements. It is the bridge that connects us to others, allowing us to share ideas, resolve conflicts, and express our emotions. Effective communication strengthens relationships, contributes to academic success, and propels us forward in our careers.

As we recognize the importance of communication, let us remember that it is a skill we can continually improve and refine. By practicing active listening, expressing ourselves clearly and respectfully, and fostering empathy, we can harness the power of communication to enrich our lives and create meaningful connections with the world around us. Communication is not merely a tool; it is a gift that empowers us to connect, grow, and thrive.

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Essay On Importance Of Communication

Importance of Communication Essay

500+ words importance of communication essay.

For every human being, communication is one of the essential parts of our lives. People build relationships in their personal and professional lives based on communication. Effective communication works as a foundation for respect and trust to grow. It helps in better understanding a person and the context of the conversation. People always believe that their way of communication is better than others. To communicate effectively, individuals should understand the motion behind the said information. We know that communication is effortless, but miscommunication between two or more individuals sometimes leads to conflicts and distress. Building relationships at home, work, and social affairs will be easier if you know the right way to communicate effectively. It is required to have better communication skills such as non-verbal communication, listening and managing stress can improve the relationship between individuals.

Meaning of Communication

Communication is essential for all of us, whether humans or animals. Communication is a part of written and spoken language, and altogether it completes the communication process. Both use different languages to communicate because it’s hard to survive in this world without communication.

Good communication skills are all about exchanging ideas and thoughts to convey information. It is a two-way conversation that includes vocalisation as well as a gesture. One of the crucial purposes of communication is to express ideas, needs or thoughts, and one’s beliefs with clarity for a mutually accepted solution.

Communication skills cannot be underestimated. Before languages were invented, people communicated with their hand gestures, body language, etc. We all require better communication skills at every step of our life. Personal and professional life will get hampered if you lack practical communication.

Importance of Effective Communication

People understand the importance of communication, but sometimes they cannot communicate through communication. It happens due to a lack of better communication skills. Below, we have discussed a few ways to communicate effectively.

Interruption: It becomes very annoying when someone disrupts you while talking. It looks pretty unethical to disrupt someone while talking constantly, and the conversation can take a different turn. So, while talking, let the other person complete their talk before you start talking.
Listen patiently: Listen patiently when someone tries to make a healthy conversation. It is one of the ways to do effective communication, as it gives a clear understanding of what the person is trying to say.
View your body language: Body language speaks about your personality. Some people make uncomfortable gestures through their body language. So, you should keep your body language friendly and warm rather than keeping it arrogant.
Do not go over your point: Communication is all about expressing thoughts so that the other person can understand. It is not that you are trying to prove something correct and the other person incorrect. Some people try to win the conservation, which leads to struggles and arguments.
Watch your words: Before telling someone something, make sure you know what you are saying. We often say things that we should not do out of anger or anxiety. Remember, once spoken, words can not be withdrawn. Thus, it is suggested that you do not say something that you can regret later.
Practice: If there is a professional meeting where you need to communicate about your product or work, it is recommended to practise already. Practise in front of the mirror or with a friend only. Choose how your conversation will begin, all the points you cover, and how you will end it.

As many people may feel comfortable communicating, communication is an art developed through practice and evaluation; every good communicator passes through a process to learn communication and practice skills, review themselves, and decrease where they can be.

Communication is essential to share our thoughts and feelings to live a happy life. Better communication makes us feel better about everything surrounding us and makes us suffer less. So, it is necessary to learn the art of communication to put across one point well.

Therefore, communication is a vital aspect of our existence. Effective communication can be achieved by being mindful of different elements of communication. Using appropriate communication in appropriate settings is essential for effective communication.

From our BYJU’S website, students can also access CBSE Essays related to different topics. It will help students to get good marks in their exams.

Frequently asked Questions on the Importance of communication Essay

How important is communication.

Communication of ideas, and thoughts is an important skill to be acquired. Conveying things in an effective manner is necessary for both our personal and professional lives.

What are types of communication?

There are 4 main types of communication are verbal, non verbal, visual and written forms of communication.

What are the factors that act as a barrier for communication?

Language is obviously the biggest barrier for communication between peoples of the world. Then comes the physical barrier. Geographical separation hinders communication. There are other factors like the gender barrier, cultural differences that prevail in the society. Last but not the least, emotional barriers too hinder proper understanding between persons involved in communication.

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Psychology Discussion

Essay on language and communication | human behaviour | psychology.

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In this essay we will discuss about language and communication.

Essay on Language:

Language is often described as the sine-qua-non or the most important and distinguishing characteristic of a culture or civilisation. There has been a the consistent relationship between the level of advancement of a society and the complexity and development of its language. In fact, one may say that civilisation or for that matter the very idea of knowledge is closely intertwined with language.

Scientists interested in the study of the evolution of behaviour of societies point out that there are four distinct features which have made the human organism distinctly superior to the highest evolved sub-human organisms like the chimpanzee. These are, attainment of an erect posture, the growth of the cerebral cortex and its complexity, the prolonged period of socialisation, and finally the acquisition of advanced and complex linguistic capacities and abilities.

While the first three are purely biological or related to biological factors this is not the case with language. Language skills of the human being have been growing and will continue to grow. In fact, while the brain structure, erect posture and socialisation have essentially remained the same throughout human history, the story is different in the case of language.

Languages have grown in complexity, quality, flexibility, finesse and versatility. While animals and to some extent even the earliest human beings mostly depended on gestures and movements, in contemporary society, verbal language is the most characteristic medium of interaction.

This verbal language has come to engulf our lives in every sphere and today one cannot think of advances or development in any sphere of life without the involvement of language. Thus, human society has evolved music as a language, the numerical system as a language, dance as a language, Morse code and today a variety of computer languages.

Nature of Language:

Language is essentially a set of signs and symbols which have certain fixed meanings, evolved in each society. It is this fixed denotation which makes languages so essential and crucial.

The signs or symbols may be sounds, words, light signals, gestures, facial expressions, geometrical signs, and body postures. These signs can be verbal or non-verbal, visual or auditory, animate or inanimate. Thus a traffic light is an inanimate visual sign.

The telephone bell is an inanimate and auditory symbol while the expression of a dancer is a visual and animate symbol. When you get up to interrupt your teacher while he is teaching, he makes a gesture and you sit down. This is visual and animate. Thus, we see that when we talk of a language, it is just not the mere verbal language that we mean though that represents the most complex and advanced from of language behaviour.

It is obvious that any language can develop only in a society or social context. So, the nature of the society and social interactions play a very crucial role in determining several aspects of language, particularly the linguistic form of language. This is true both at a collective level, the evolution of a language, and also at the level of an individual, the acquisition of language abilities.

Of course, there is a view that certain forms of language structure are universal and innate and that even some animals exhibit some sort of language behaviour. But, even if there are innate and universal language structures, it is undeniable that verbal language is very much a product of social life interaction and social evolution.

It is estimated that human beings have used some form or the other of a spoken language for more than a million years or even three million years. However, written language is estimated to be only about 7,000 years old. This latter perhaps is an underestimation, and even written language is probably older than this.

This clearly shows that language behaviour in a spoken or written form has been very closely associated with the whole evolution of human societies. Languages appears to have played a very crucial role in social evolution, the emergence of civilisation and unfolding of social life in all its aspects including social degeneration.

If an individual who lived in this world a million years ago and who was speaking some language of his period were to come alive again, he will be amazed at the complexity of modern languages. Perhaps, he will not be able to recognise them as languages. Thus, modern languages have become much more complex, complicated, rich in vocabulary and above all show variance from one language to another, some with a long vocabulary. Idioms and sentences are combinations and re-combinations of a limited number of basic sound units called phonemics corresponding to vowels and sentences though not exactly the same.

The number of basic phonemics used by different languages in the world are limited and range between 15 to 85, the English language using about 45 such phonemics. Combination of these phonemics in different ways and manners leads to the formation of morphemes which some linguists compare to words though morphemes are not exactly similar to words and certainly not identical.

It is sometimes estimated that a very highly educated individual learns to recognise about 1, 00,000 morphemes out of the basic 45 phonemics the average being around 10,000. A few studies by Templin and Irwin have shown that there are very wide individual variations depending on socio-economic status, educational background, intelligence, availability of learning opportunities, etc.

A number of other factors also seem to contribute to these variations. Thus, we may see how fantastic languages are in that, though their basic units are limited, their combinations in various ways have resulted in the generation of unlimited number of morphemes. We may thus say that language is an open system, even mild variations in the intonations of these phonemics can result in new morphemes.

Evolution of Language:

One observation which has been engaging the attention of life scientists including psychologists is that many of the activities which we see at the human level are also seen in the behaviour of sub-human organisms. This interest is a direct result of the Darwinian theory of evolution.

Stated simply the question runs as follows:

Do sub-human organisms exhibit and employ a particular activity or activities seen at the human level, and if so how far down the levels of the evolution ladder this activity is seen?

Further, if these activities are found to be present at the lower levels do they serve the same purposes as they do at the human level? Do they show the same degree of complexity and individual variations? Are the differences between sub-human forms of such activities and human forms different only in degree or are they also qualitatively different?

This search for the presence of human level activities at the level of the lower organisms has been extended to languages also. Scholars have been trying to explore whether there exists some forms of social interaction among animals based on languages. Some of the earliest and classical studies of Wheeler and Fabre have shown evidence for the existence of some elementary forms of social organisation among animals and insects.

It has also been shown that some forms of social interaction and communication exist among birds. A number of studies have been undertaken on sub-human organisms at higher levels like apes and chimpanzees who are the immediate evolutionary ancestors of the human beings.

Such studies have shown that they live in clans and also possess embryonic forms of power hierarchy. This being so, it is only logical for forms of communication to exist among these animals, may be these forms of communication are not linguistic.

If we define language as essentially a system of signs used for expressing and communicating, then there certainly appears to be some form of language though not necessarily phonetic in form. A number of studies involving observation of animals in situations involving coping with certain crises situations have shown that at the levels of animals while one may not find linguistic and verbal communication, nevertheless a variety of body movements, sounds and even emission of certain odours exist and play a definite communicative role and perform functions including expression, influencing, signalling, etc.

Thus, certain sounds are made when an enemy is seen as an expression of a felt threat which in turn acts as a communication to other members of the group, thereby influencing their action and making them run away. Such sounds or actions constitute ‘display or exhibitionistic language’ to communicate with other members.

Among the geese, a set of vocal displays have been repeatedly observed to prepare to escape as a group. Vocalization or other forms of sounds have been found in birds during hatching seasons and these vocalizations set in motion a general reaction to make other birds react in a similar manner. Touch language is also prevalent as preliminary to mating between two members of the same species – one male and the other a female.

Animals at the higher levels of the animal world like apes and chimpanzees have the ability to acquire, store and retrieve information to a much simpler extent than in the case of the human. If this is the case then, at-least at the level of the chimpanzee, there should be some elementary form of language.

A strong case for the presence of such a basic language at the level of the apes has been made out by investigators like C.R. Carpenter. Carpenter and many others have identified anywhere between 9 to 20 sounds with different meanings used by apes. But the one observation has been that while such a sound language may initiate action in other members of the species, nevertheless there is no dialogue or conversation.

The language and communication seems to operate one way. Further, they are found to be used only in emotion led situations and are very situation specific as in attracting a mate or signalling the arrival of an enemy. Thus, situationised considerations of direction and guiding physiological action seem to be the main functions of such sounds. Of course, there is nothing purely verbal and in that sense nonverbal language, speech or communication among members of lower organisms seems to exist.

One may then conclude, if we look at language purely as a tool of expression and communication directed to influence the behaviour of others, there does seem to be adequate evidence to indicate the existence of some rudimentary forms of language among animals and this is in parts in the form of physical movements or sounds or directly involve display, situation specific and one way. Animals do not know how to use a word or a sentence or for that matter any form of verbiage.

Certain investigators however, have gone a little further and tried to find out whether even if there is evidence in the case of higher level animals like gorillas or chimpanzees about their having a language, do they have the structural capacity of the brain? This has been doubted by another group of investigators.

Similarly, one can raise the question, can we teach human language to the apes? A few interesting studies have been undertaken in this regard. In a very interesting study along these lines, Keith Hays and Cathy Hays adopted an infant chimpanzee Vicki and brought her up as a human child.

Despite intensive efforts they found that all attempts to teach Vicki to speak like a human child were futile, Vicki being able to utter hardly three barely recognisable words or sounds after three years of teaching. But at the same time, they found that although Vicki could not utter these words, she was able to comprehend many more words of the English language. Thus, in many other chimpanzees who were studied, it was found that though there is no ability on the part of the animals to utter or speak, they were able to understand and interpret.

In view of this, it was concluded that human language is unique to the human species because they are distinct from animals. But very soon the Pandora’s box was opened again. Reacting to the earlier findings that even man’s closest animal cousin, the chimpanzee could not learn the languages, critics started asking that while the chimpanzee may not be able to speak, speech is not the only component of language and that there should be other aspects of language like comprehension, interpretation, etc., and it is possible that as in the case of speech, if these processes were also investigated then the chimpanzee may be found to be more capable.

Human infants are not capable of producing many speech sounds. It has been found that this is because of their underdeveloped vocal tracts and memory and also because of their inability to make certain articulate movements needed for speech production. Lie Beevan and others found that many mature non-human primates faced the same problem as human infants.

Their vocal tracts are smaller like those of human infants. On the other hand, studies intending to find out whether primates perceive the speech sounds, in ways similar to the ways perceived by human beings, have produced mostly negative results or at any rate results which are not clear.

Overall, there appears to be a broad consensus, perhaps, tentative that primates including chimpanzees are not well endowed with the capacity to acquire the ability to communicate using speech. But, what about other aspects like comprehension?

Children who are not able to speak certainly appear to be quick in other aspects like responding, interpreting, comprehending, etc. as observed by Lenneberg and Maclean and Ruches. Beatrice and Garner undertook a pioneering investigation attempting to teach American sign language to Owashowe – a chimpanzee. Owashowe was brought up in the house trailer, interacting with a number of human beings who while in her presence never spoke verbal languages but used sign communication extensively.

Signs were used to communicate objects; questions were asked in sign form. In the beginning the progress was very slow. But by the end of about 22 weeks Owashowe could acquire a vocabulary of nearly 34 signs and use these under appropriate situations.

Though like human infants, Owashowe’s sign language initially was not very descriptive and clear, gradually situation appropriate and specific sign language was achieved. More remarkably, Owashowe after a number of minutes could combine such signs to produce sentences like “you drink”, “key open” etc.

According to many investigators like Brown, Owashowe’s language was very similar to what human children in the first stage of speech have. Other investigators like Premark based on their studies on chimpanzees arrived at more interesting conclusions.

The task involved here was slightly different. Here, the chimpanzee Sara had to learn to equate certain utterances with a set of distinctly coloured and shaped plastic pieces arranged in a pattern and stuck to a plastic board. The utterances were a pattern of sticking together a set of such pieces. Results were really surprising and the chimpanzees could learn this language to a very high degree of complexity.

Here, the attempt by the experimenter does not require the animal to translate the language into human language terms. She only had to learn a non-verbal way of uttering what was uttered by the investigator. Researches like this show that while chimpanzees may not go far in learning a human language and speak the same, their ability to code, encode and decode symbolic cognitive inputs like colour pieces, cannot be written off.

Research in this area has certainly pointed out that even at the higher level of evolution, the animals are not very capable of learning and speaking the human type language and produce speech sounds. But, because of this, one cannot say with the same degree of certainty that they do not comprehend language symbols, or forms of relations among them.

The adult human beings’ capacity for mastery of human speech is infinitely superior to that of an adult chimpanzee, but at the same time there is a lot of similarity between the vocabulary of a human infant and a chimpanzee. A chimpanzee can learn a language of different types.

Of course, it does not mean much, but one or two sounds become clear. The nature and structure of the brain and the vocal apparatus at the human level thus make a qualitative and quantitative difference in the language behaviour of sub-human organism and the human being.

Apart from this basic biological structure, there are greater number of language based interactions, and also more numerous opportunities for mastering a language, at the disposal of the human being which definitely make for a difference between human language and sub-human language.

Functions of Language:

If language is such an important part of human life, then it certainly must have served human beings very well and also useful purposes. What are the various functions of language? Essentially, as a common man sees, language has two obvious functions; first it serves a person to express oneself and then communicate.

Through an expression one is able to inform, request, persuade, threaten or influence others. This means one is able to relate one’s experiences, fears, wishes, to others and similar experiences of others. This is the beginning of social life. When people are able to express to each other, naturally they are able to interact with each other and understand what others are saying or doing. Based on such an interpretation there is the beginning of action.

This phenomenon goes on. Thus, we may see that language helps in expressing, understanding, interpreting and communicating events those inside a person and when there is a reciprocal action one can see how social interaction starts. The entire fabric of social life is thus based on an ability to express, interpret, understand and influence, first reciprocally, then in an extended manner.

Thus, one may see that language is at the very foundation of human civilisation. Perhaps, this is a very simple statement of what is happening. When I say I understand and interpret, there is a cognitive function; when I say, make others accept or act, there is a social function, one of relating myself to others.

When I talk and smile, this is an affective function. Language helps people to develop, shape perception, share interpretations, share expectations, and share expressions and also feelings and emotions. We may now briefly examine some of the basic functions of language. Some of these are obvious and others are not so obvious.

Let us for a moment imagine that a sub-human organism or a primitive human being faces for the first time a condition of hunger or fear, sees another strange animal or hears a sudden noise. Cutting across all these one would have faced a condition of disturbed equilibrium which might have resulted in the feeling of fear, surprise, joy, delight, hunger, or whatever it is.

However scientific our modern researches may be, common sense tells us that the earliest form of linguistic reaction must have originated under such a situation. A classical example is the birth cry of a new born child.

In all these instances, it may be seen that the origins of language lay in an articulation or expression of the state of the organism; but while being an act of expression, it also becomes an act of trying to understand and interpret the strange feelings or state of affairs.

Now, we may begin our attempts to understand various usages, and functions served by language or linguistic behaviour which includes the sound language of some animals and also the sign language used in various categories.

The functions of language can be classified under two or three broad categories – 1. Expressive and Communicative Functions 2. Interpretative Functions 3. Control function 4. The Functions of Remembering and Thinking 5. The Discovery of One’s Name 6. Social Functions of Language 7. Creative Functions.

Specificities of Languages:

Various languages spoken by different groups of people differ in as many dimensions as there are to language behaviour. The simple language of a stone-age tribal community is far different from one of the developed and complex languages of today. Not only this, languages also change, grow and evolve.

For example, some languages like Latin or Sanskrit are referred to as dead languages in that they have not changed over a time because of not being actively used, particularly in speech, and also because they have not interacted with other languages. But, amidst all these variations across space, and over time, are there any universal characteristics and structures of language?

Here again there is a debate with one group of scholars who argue for the existence of universal characteristics, others deny the existence of any such universal characteristics. But the controversy notwithstanding, there are some universal characteristics of language.

Some of these are as follows:

a. Discreteness :

The message (words and sentences), in any language are brought out from a limited number of units. For example even if you utter a word like ‘brother’ in different ways the listener will understand the word in the same way. Thus in-spite of differences between American spelling and British spelling of the word ‘colour’, it means the same to all those who know English.

b. Arbitrariness:

Language terms are arbitrary. No one can explain why an elephant should be called an elephant and a man by the word man. There is no reason, or if there is any reason, we do not know. Of course, there are some words in every language where one can see a similarity between a word and the object, it denotes.

For example the word ‘kaka’ in Tamil means a crow. This word is based on the sound of the crow crowing. Such a connection is called onomatopoeic – similarity in sound. This means that tomorrow if we decide to call a cat as a cow and a cow as a cat, there is nothing to stop it.

c. Openness :

As pointed out, in every language new terms, words and messages are generated easily. Every language grows, and the number of words, sentences and idioms keep on growing depending on experience, increasing complexity of life and interaction with other people and other languages. This means no one can claim that he or she has completely learnt or mastered a certain language or the messages in a particular language.

These three characteristics-discreteness, arbitrariness and openness are universal features of all languages. The presence of such universal features has raised the question as to whether there is a certain universal language or linguistic structures present in all human beings cutting across languages and therefore, not language specific.

A leading advocate of such a view is Chomsky. According to Chomsky there are some universal structures or formal operations in languages, which underline the semantic or meaning aspect. These theorists have been trying to identify certain universalities, similarities and regularities in language behaviour across language and cultural variations.

It is hoped that such research can ultimately help in building up a universal grammar. Once such universal grammar is developed, then it is easier for one person to learn another language. But more than this, if this possibility becomes true it will help us to achieve a better understanding of the entire system of cognitive processes including speech, memory, learning, thinking and perception.

Such a view would help us to understand the innate biological processes and necessities which condition language behaviour. According to Chomsky, language behaviour is not purely learnt by accident or conditioning and much of it is biological and species-specific.

Bio-Neurological Bases of Language:

The human being is basically a biological organism, born as a biological creature becoming a social and psychological organism. Certainly, some views hold that the human being is inherently social.

Assuming that the adult human being is more social than merely physiological, it may be pointed out that, elementary forms of social behaviour are evident even in lower animals. While the human being may be much more social and complex, social nature of behaviour is not an exclusive privilege of the human organism.

Secondly, all social actions of the human organism take place only through the available bio-physiological mechanisms and if human social behaviour is much more advanced than that of the lower organisms, this is very much because of the highly advanced and developed body system he or she is endowed with, particularly the human brain.

All human actions therefore, have their basis in physiological and neurological possibilities. This is true of language behaviour including speech behaviour. The question is, how far is language behaviour including speech is determined by biological endowments. Here theories of language behaviour differ, in the degree of importance they attain biological mechanism.

Though no theory questions the essential minimal requirements of the biological equipment and mechanisms for achieving normal and effective language behaviour, some scientists like Chomsky argue that there are innately endowed biological language structures which are universal. Lenneberg believes that the unique human pattern of communication is possible only because of certain biological propensities and possibilities for complex language behaviour, particularly speech.

According to Lenneberg, there must be clear specialisation in the brain in relation to its anatomical structure and other speech related mechanisms. Further, the fact that children across the culture and sub-culture show a lot of similarities in language and speech behaviour indicates that there should be a regular and uniform pattern of development in children regardless of socio-cultural variations. Lenneberg further states that there ought to be innate and biological processes of the system which makes language development possible in spite of many handicaps and disabilities.

The failure of sub-human organisms to acquire comparable language and speech abilities, according to Lenneberg is a further proof of the unique and distinct structure and specialised characteristics of the human body particularly the cerebral cortex. Finally, Lenneberg cites the existence of language universality in phonology, syntax, grammar, etc. as evidence for the existence of universal and strong biological bases.

Essay on Communication:

One of the basic functions of language is communication. Communication plays a very important role in our lives. We communicate with members of our family who are living with us, with our friends, with our colleagues, with our bosses and everyone including a pet-dog. Let us not forget that we communicate with ourselves.

Of course, this is not the same as talking to oneself. We communicate with people who are present with us. Thus, when your mother, or the father or the teacher says something to you, this is called direct communication.

Similarly, when you talk to your friend on the telephone, this is also called direct communication. But if you are leaving on some urgent work and ask your brother to pass on a message to your parents or some other friends, this is indirect communication.

Here you are passing on a message to one person through some other person. This communication is not direct, but indirect. Similarly, a teacher teaching to a class of pupils is engaged in direct communication. This is communication between an individual on one side and a group of people on the other.

So is the case where a chief executive officer of a company calls for a meeting of his senior colleagues and addresses them; this is again direct communication with a group. On the other hand when the same chief, instructs these senior executives to pass on a message to other officers of various branches, this is an individual communicating with a group, but indirect.

Thus, in direct communication we communicate with those for whom a message is meant and in indirect communication we communicate with those to whom there is a message through somebody else and the concerned people do not receive the message themselves from us.

Now what is communication? Essentially communication is a form of social interaction where two or more people are involved. There is a transmission and exchange of information, knowledge or message. When you go to a railway booking office and find out whether accommodation is available by a certain train, you get the answer as to whether it is there or not.

Here you are seeking some information and you get the same. But in a classroom, the teacher passes on not only information but also knowledge. Newspapers provide information. But, if you are reading a book on a particular subject, you get knowledge. On the other hand if you are writing a letter to a friend or talking to him on the telephone informing him that you will be reaching him the next day at a particular place and time, this is a message.

Generally, the term communication is used to describe the kind of interaction between two or more individuals where one person or a set of people interacts with others with the intention of influencing the opinions or actions, of the latter. Thus, an advertisement is a piece of communication where the advertiser wants to influence people to buy a particular product. Clearly there is an intention behind a communication.

Along with the intention, there is also an expectation as to whether the other person or persons would do what you want them to do. Thus, when you leave a message for your friend that you would be meeting him at a particular place and time, you have the intention of asking him to wait for you and also expect him to wait for you or call you back to tell you whether it is possible or not. The degree of expectation varies.

The advertiser, for example, cannot be certain that everybody who reads his advertisement will buy his product. But when a boss sends a message to a subordinate asking him to wait for him, his expectation is more. Thus the degree of certainty is decided by intention and expectation. And even if the intentions are strong, and the expectation is low, the communication may not take place. On the other hand, if both are strong, communication will take place.

Thus, whether communication occurs or not is decided by the strength of intention and the certainty of expectation. We may say that communication arises whenever there is an intention or need. Of course, factors like availability of means also decide whether communication will take place or not.

Communication involves symbols and signs. Thus, every communication involves words, gestures, movements, etc. At the human level, communication is to a large extent verbal or involves words, numbers, symbols, etc.

This type of communication involving language or related symbols is known as verbal communication. But a large part of our communication also uses non-verbal symbols like gestures, movements, lights, sounds, etc.

The traffic signal is a clear example of non-verbal communication using light symbols. The horn of an automobile behind you is an example of a non-verbal communication with a sound symbol where the driver behind intends to overtake and expects you to give him the side clearance.

Gestures are also commonly employed as in the case of the traffic constable who gestures with his hand to the vehicles coming from a particular direction to stop or move. Similarly, you are sitting in a class and your friend standing outside is asking you to come out with a gesture and you ask the friend to wait for sometime with a gesture. The umpire on the cricket field raises his finger to communicate to the batsman i.e. out, and expects him to leave. Touch is also a means of communication.

If you are sleeping in the classroom and the teacher is about to notice the same, your friend touches you and you get up. You touch or fondle a little child or a pet to show your affection. In lower organisms, even smell is used as a communication. Thus we see that the communication can make use of any sensory modality, visual, auditory, touch and smell and can involve words, sounds, figures, lights, signals, gestures, etc.

Non-Verbal Communication and Body Language:

Though verbal language is our major medium of communication, there are other forms of communication and also that, any speech is not a piece of communication. Further, in many situations we speak not only with our mouths, or words but also through our body movements, expressions of the eye, posture, etc. A speaker uses a lot of gestures, modulations of voice, movements like bending, pacing up and down and does many other things to make the communication more effective.

In recent years, there have been a lot of research studies trying to understand the role of non-verbal communication including body movement, expressions, etc. on the effectiveness of communication. Such movements, expressions, gestures, etc. have all come to be known together as ‘body language’.

The study of the role of gestures, and body movements in the process of communication has resulted in the emergence of a specialised field of study called ‘kinesis’. Attempts have been made to prepare a dictionary giving a list of body movements and the meaning they generally convey.

An American anthropologist, B.T. Hall based on a very careful study of postures, degree of bending, angle of vision, etc. employed by people of different cultures, has argued for a discipline of study called proxemics which is interested in the study of how people use timing, body posture, and distance to make the communication effective.

Body language is widely employed by lower organisms and it is also used more extensively in simple human societies where verbal language has not developed to a very high degree. People employ body language very often not as a part of conscious effort. This just flows as a supplement to reinforce and strengthen the verbal communication. However, today body communication experts are attempting to train people to use body language selectively and more effectively. In fact, dance is a learnt and organised form of body language.

Non-verbal or body language communication has been evident in arts like dance, sculpture, music, etc. from ancient times. But the disciplines which study its status as a means of communication today are linguistics, anthropology, history, clinical psychology, etc.

Some of the scientists of these disciplines brought together a long list of expressive movements in the form of a dictionary, thus, trying to associate specific meanings, motives, etc., which underline them. Some of these movements are blinking, fingering the nose, crossing the finger, finger or knuckle cracking, loosening the collar, shrugging the shoulders, shaking a leg or legs, etc. However, this type of research has a long way to go.

Psychoanalytic literature, beginning with the writings of Freud, contains many explanations of the relationship between expressive movement or gesture and an unconscious motive. For instance, according to them, blinking the eyelids may indicate a desire to conceal something or the desire to hide from others. Dittmann studied pattern of movements composed of interaction between head, hands and legs for five different moods.

The frequency of movement within each of the body segments was arrived at from motion pictures of a patient during psychotherapy. The moods were judged in accordance with what the patient was expressing verbally. It was found that anger correlated with increased movements of the head and legs, with the hands remaining inactive while a depressed mood correlated with increased leg motion, both head and hands being inactive.

Wilhelm Reich, a leading psychoanalyst, after years of working as a therapist, began to notice that people’s facial expressions, gestures, posture- their body language -often told him more about their feelings than their words. Shaking a leg while talking about one’s wife’s temper tantrums, a drooping mouth when talking about a dead child, blinking frequently and closing eyes for a longer duration, holding the lips tight when talking about sex, etc. – all these movements were extremely revealing.

Pursuing this observation, Reich began to see muscle tension as the bodily equivalent of psychological blocks and defences. Tension protects a person from threats and the dangers he does not think about consciously. People hold their breath, stiffen their arms, tense their necks and shoulder muscles when they are on the defensive.

Rigidity not only protects the person from external threats but also prevents the free flow of emotions. Reich began looking for a way to relieve these tensions. Ida Rolf, who was trained as a bio-chemist, arrived at much the same conclusion through her work in physiology.

When a person is injured, the muscles in the area tighten to compensate for the injury. Often compensation becomes habitual and persists long after the injury has healed, i.e. the tightened muscles lose flexibility. Perhaps the body reacts to emotional traumas in the same way it reacts to physical traumas. Ida Rolf began to look for a way of restoring ‘structural integration’.

Both Reich and Rolf found, to their surprise, that when they treated knotted muscles with massage, clients invariably became intensely emotional. Fears, traumas, old anger and old pain stays ‘locked in their muscles’. For many people, physical therapy seemed to promote much deeper emotional release than verbal expression which is the essence of psychoanalytic therapy.

Interest in this approach seems to be growing day by day, but it needs to go a very long way before it can shake, let alone topple, the concept of ‘verbal expression’ as an ‘exclusive emotional releaser’.

Effectiveness of Communication:

Communication is normally initiated by some individual or a group with the aim or intention of influencing the behaviour of somebody else by sending a message through a channel or a medium. It was further noted that communication plays a very crucial role in our lives.

Of course, there are instances where people get influenced by communication not specifically directed towards them, but overheard by them. Similarly, there are also instances where a communication intended to influence some particular person or persons, influences people who are not intended to be influenced. By and large every communication has an intention of influencing the ideas and behaviour of some specific set of people.

This intention can be achieved only if the process of communication takes care of certain requirements. A communication which is able to influence people in the intended manner is said to be effective. Of course, communications vary in degree of effectiveness. Some communications are more effective than others that too for sometime and not always.

The effectiveness of a communication varies depending on a number of factors. These factors have been studied extensively and certain findings have emerged which have enabled people, particularly in organisations to make communication more effective.

In every communication there is a source, a person or persons who initiate the communication, a channel like a letter or a telephonic message or signal, etc., a message which is the essence which conveys to the other person what is to be done and a receiver or audience, a person or group of persons to whom the message is directed and who are intended to be influenced. Source, channel, message and the receiver are the four important components of a communication process and all of them are important in deciding how far a particular communication is effective.

We may briefly examine how these four components can be carefully planned and built into a communication process so that the communication can achieve what it intends, to a large degree. A company may become more effective in making the people buy its products, and a political leader may influence people to vote for his party; all these can be achieved better by designing the process of communication in an effective manner.

1. Source Characteristics:

It has been found that a number of characteristics of the source contribute to the effectiveness of the communication. One such factor is credibility. Credibility refers to the perceived importance of the person. Thus, when the Prime Minister or any other highly placed person makes an appeal, people respond.

This is because the person is accepted as genuine and sincere and also capable of carrying out what he says he can do. Thus, when an expert on a subject gives some new information we accept it. When a highly qualified doctor prescribes a treatment, the patient accepts it.

We accept the authority, legitimacy, sincerity and competence of the person. In an experiment students were shown a passage of poetry and asked them to rate the same. Two groups were involved. One group was told that the poem was written by some unknown person and the other group was told that it was written by a great poet.

The second group rated the poem as of a much higher quality. But a question has been raised as to whether this credibility is very specific or general. For example, if we attribute an article on economics to a leading poet, will this have an effect on the rating of the article? On this question, research studies have brought out contradictory findings.

Some studies show that the credibility factor is specific and that an article on economics will not be rated higher if it is attributed to a poet or a film star whose credibility may be high in influencing us to buy a hair cream.

However, there are studies, which argue that there is a general effect of credibility and people will accept a film star’s advice, even on whether India should manufacture nuclear weapons, or whether the constitution should be amended to declare film stars as super citizens.

Closely related to credibility is trustworthiness. A person may be an expert. But if earlier communications from the person were found to be unrealistic and misleading, then there may be a lack of trustworthiness and this may counteract against the factor of credibility.

Thus, if a person who is perceived as corrupt tries to influence the moral behaviour of people or asks them to contribute to a welfare programme, the effect may not be much, even though he may be perceived as competent or having a position. Other things being equal, if a source is perceived as a person who can reward or punish, this may have an effect on the effectiveness of the communication.

Yet, another factor appears to be the factor of similarity between the person who sends the communication, the source, and the receiver. Thus young people are generally more influenced by sources which are similar in educational background, age, background and status. Thus, it has been shown that characteristics relating to the sources do have a crucial influence on the effectiveness of the communication.

2. Channel Characteristics :

Channel is the medium by which the message is passed and presented. The channel may be direct and personal or through media like telephone, radio, newspaper, etc. The choice of the channel or medium depends on a number of factors like the nature of message, its coverage, importance, whether it is private, the size of the audience, their characteristics, etc.

Research studies have shown that direct communication is more effective especially as it permits use of body language like the expressions of the eyes, posture, etc. In terms of distance, a distance of about four meters between the source and the receiver has been found to be effective. Here again a number of factors have to be taken into account. For example, in a classroom a teacher cannot maintain a distance of four meters from all students. Nor is it possible in any direct audience situation.

One issue which has been investigated in more detail and depth relates to the question whether films or audio-visual aids are always more effective. Some studies have shown that films are more effective in communicating factual information and sometimes also in bringing about attitudinal changes, but there have been other studies which have shown that if the receiver is more educated and mature, printed communication is more effective.

The fact appears to be that effectiveness of a channel or medium seems to depend upon a number of factors like the nature and size of the audience, the nature of the message, the time available, the urgency of the message, etc.

3. Message:

The message is the core component of any communication. If there is no message, there is no communication, even though people may be talking. Some studies have attempted to study some of the necessary characteristics that may contribute to more effective communication. One important characteristic is known as loading which refers to the amount of information in that communication.

For example, if a boss wants to ask one of his own subordinates to go and meet and discuss a particular issue with somebody, he may simply say “regarding the matter, please meet Mr. A. at 3.30 p.m. today and talk to him”.

This is simple, brief and direct but adequate. If he says “I was with Mr. A yesterday and we had dinner. While talking to him I found that he has lot of experience in matters related to the issue which we discussed two days ago. You try to meet him and see if he can help us.”

Here we can see that the amount of unnecessary information is much more than what is necessary for the young person to act and it is possible that the message is too elaborate and confusing and the receiver misses the essential part. Such a lengthy communication with too much of unnecessary details is said to be overloaded.

On the other hand the boss may tell the young person, “meet Mr. A, and I want to have a discussion with him”. This is certainly brief but not very clear to the person who is expected to discuss with Mr. A. He is not sure about what to discuss with A, where and when. Such communications will create a need for a series of further communications on various aspects.

This is an example of what is called communication under-loading. The message should be optimally loaded while clearly communicating whatever information the receiver needs to carry out the instruction contained in the message. Thus, ‘loading’ is found to be a very important characteristic.

Messages may be of different types. Some of them may be a ‘one-way matter’. The source may expect the receiver to do something only once, but there could also be a message where a choice of action or response becomes necessary among different alternatives. This is very true of communication relating to work organizations.

It is very common that a particular person is involved in a number of transactions which are interrelated. The boss may find it necessary to send a message to him to take a particular action on a particular issue or matter. It is also possible that sometimes there are conditional messages.

For example, the boss may instruct the receiver as follows “meet Mr. A and find out what is happening. If there is some problem, ask him to talk to me and if he is not there meet Mr. R”. In such instances, it becomes difficult or even impossible for the respondent to get the message clearly unless the message is con-texted properly by clearly giving the necessary background and details.

Very often an organisation may be involved in a number of transactions involving the same client or party. So unless the background relating to a particular transaction on which action is to be taken is made clear, there may be a delay or even a wrong action at the end of the receiver.

This involves not only clarity of what to do, but also on what matter the action is to be taken. The message must provide the necessary details for the receiver to clearly identify the concerned issue. We may call this factor as “contesting or embedding”. Yet another characteristic refers to explicitness or implicitness or we may even call them degrees of explicitness.

Suppose a client is filing a legal case and his lawyer after studying all the details, comes to the conclusion that there is very little chance for the client to win the case. He may convey this directly to him and straightaway advise him to withdraw his case and arrive at a compromise. This will be an example of explicit communication.

On the other hand, the lawyer may explain to him all the details and also instances of similar cases he has handled in the past and leave the client to arrive at his own decision. This is an instance of implicit communication. Here again in-spite of a number of studies, no definite conclusion appears to be available.

Some studies by Hovland and Mandel on influencing American public opinion on the need for devaluing the dollar found that presenting an explicit conclusion was found to be more effective, but equally strong is the evidence in support of the strategy, where the message is presented without an explicit conclusion leaving it to the receiver to arrive at the conclusion. A classic example of this latter type is the oration of Mark Anthony on the death of Caesar where without explicitly inciting the people to revolt, he succeeded in making them do it.

Another message characteristic that has been investigated is with regard to the couching of the message in emotional appeals, emotional overtones and invoking reactions like love, loyalty, patriotism as part of the message. There are a number of studies on employing fear as an overtone. Extreme fear appears to have been occasionally found to be effective, but not always.

According to Janis effectiveness of fear appears to be associated with a number of factors. Appeals for dental care and hygiene were found to influence attitudes and behaviour relating to dental hygiene in inverse proportion to the degree of fear. This was shown by Janis and Fish back who found that the more intense the fear appeals were the less was the effectiveness.

One the other hand, association of moderate fear appears to be more effective. On the other hand studies by Levianthal and Nice and Singer on appeals in connection with traffic safety rules and traffic signal observance, showed that intensity of fear appeals had a greater effect.

By and large it appears fair to conclude that on the whole moderate fear appeals have a greater effect on more people, than extremely high fear or extremely low fear appeals Yet another finding was that messages for change of attitudes along with fear appeals were more effective when the message in the communication suggested ways to overcome the fearful situation.

Other aspects of the message including length, dramatization, medium, etc. have also been studied from the point of view of effectiveness in .bringing about changes in attitudes. The factors of primacy and recency, whether a communication received earlier or more recently is more effective has also been researched upon and the findings are far from conclusive let alone unanimous.

The contribution of each of the factors seems to depend on many other factors like nature of the content, demographic background of the audience, the perceived importance and even personality factors of the receiver. However, these studies have certainly exploded some myths like the universal effectiveness of emotional appeals, primacy, etc.

4. Receiver:

The receiver is the ultimate user of any type of communication. Communications are generally directed towards influencing the receiver, his opinions, attitudes, behaviour, etc. All receivers are not similar. There are group differences and individual differences. The susceptibility of the receiver to the influence of communications is called persuasibility which indicates the proneness of an individual to change in response to a communication.

Sensing and Brehm based on a series of studies have argued that after a certain stage, there emerges a condition which may be called ‘reactance’ marked by resistance to succumb to persuasion. This reactance can vary from simple indifference to positive hostility. This is a very important point for those who believe that mere volume and intensity of persuasive appeals can persuade anyone and everyone.

Educated and intelligent receivers are more difficult to persuade through emotional appeals. Some studies have shown that personality factors like high neuroticism make people less responsive.

On the basis of a series of studies Janis found that people who are either over assertive or very submissive, and who are more inner directed are more difficult to persuade. On the other hand, those who are moderately aggressive and not inner directed, less intelligent, etc., are more easily persuaded. People with more imagination have been found to be more susceptible.

From the point of view of the source initiating communication, it is necessary to make sure that the receiver attends and receives the communication, comprehends it and understands what he or she is supposed to do. The communication should be clear, brief, yet adequate and above all, it should be able to hold the interest of the receiver and provide the necessary directions and information for action.

If this is not done, the message may not have the intended effects. If such messages are repeated, the consequence may be the emergence of general apathy or even resistance or reactance. It is also necessary to develop what may be called a communicating culture where people get accustomed to receiving and sending communications.

This is particularly true in instances where the target audience involves groups of people, continuous communication and who differ in many respects. In most instances of communication, particularly in organizations, the source may send across a communication and expect a return communication.

This is particularly true of work situations and organisations where reciprocal and even multilateral communications are involved. Choosing the appropriate time for communication is an important factor. If an important communication is sent to a large number of people towards the end of the day when they are tired, the message may not register on many people.

A common occurrence found in Indian organisations particularly government organisations is that communications are often sent to people who are not at all concerned. If such irrelevant communications are frequently sent, then even a relevant subsequent communication is likely to be ignored. For instance, governments letters are very long and the real message comes at the end, if at all there is one.

5. Feedback:

How does one come to know that one’s communication has been effective and has achieved the desired purpose? As may be evident, the effectiveness of communication depends on a number of factors. Further the degree of effectiveness varies from time to time and situation to situation.

An important point is that on most occasions, there is a scope for improving the effectiveness of communication particularly in organisations. This depends on the existence of a system to asses the degree of effectiveness of the communication process and making attempts to improve the communication.

A basic requirement here is the need to establish a system of feedback on the responses and reactions of the receivers on various aspects of the communication processes, the message, the channel, the clarity or overloading or under-loading, etc.

In organisations where there is a continuous process of communication it becomes absolutely essential to provide for a system of feedback at regular intervals. Similarly, whenever a new process of communication is to be initiated, it is better to test the same on an experimental scale and get the feedback.

The feedback may be obtained directly from the receiver or indirectly through others who are in a position to observe the receiver’s behaviour. Sometimes feedback may not be verbal and may be nonverbal. Organisations should have a system whereby as complete a feedback as possible is obtained.

6. Boomerang Effects :

Researchers on communication effectiveness have come across an interesting phenomenon called boomerang effect. It has been noticed that very often communication results in an effect which is exactly antithetical to the intended effect. This has been named the boomerang effect.

One factor which appears to be associated with this is the occurrence of a direct interaction or confrontation with a person towards whom the receive has a negative attitude. One investigation to identify this type of effect was that of Mansion. For example, if an individual “A” is trying to persuade a group of people to change their attitude or behaviour, and if another person “B” who is unpopular with the group happens to be there, then boomerang effect may occur.

Similarly, when attempts are made to change the attitudes of people who have strong negative attitudes in a sudden manner, we may witness the emergence of boomerang effect leading to hostility and total rejection of not only their message but even the source.

7. Sleeper Effect :

Sleeper effect is said to occur when the effect of the process of communication is not evident for a long time and then suddenly becomes evident. According to Hove land this happens when comprehension and assimilation of a message takes a long time, and depends on a process of consolidation which is time-consuming. This possibility is very likely where the communication is long and complex.

The sleeper effect appears to be more likely when an individual has a base of earlier attitudes which are fairly strong and have to be reviewed in the light of the communication that has been presented. But sleeper effect has not been found to occur very frequently.

Barriers to Communication:

Why is it that communication is effective on certain occasions and not on others? There are also certain other factors which influence the effectiveness of communication. One important factor is what is known as noise. While physical noise either at the source or at the receiver’s end, certainly can affect the effectiveness of communication, the term ‘noise’ means any irrelevant stimulation present at the same time or at the time of initiation of or receiving the communication.

Thus, if somebody conveys a message to you on the telephone, while you are busy studying or discussing something important with your friends, you are in a hurry and do not wait to understand the telephonic message clearly. Noise here means anything that does not permit you to attend to and listen to the message with full concentration and understand it completely and clearly, because at the moment you are engaged in some activity which is more important.

It may be seen here that it is not merely the factor of being physically engaged in some other activity, but even the psychological factor of ‘perceived importance’ and ‘interest’ play a crucial role. Apart from this, one may mention a factor known as “frame of reference”.

The source or the initiator may ask the receiver to do something or not to do something which according to the source may be important. But the receiver may not perceive this as important. Discrepancies in any of these between the source and the receiver may make the communication ineffective.

At the end of our discussion, perhaps the reader is in a position to appreciate the complexity of the process of communication and the various factors which influence the effectiveness of communication. But in-spite of all these, people communicate with each other across distances and on many matters. It is impossible to think of a world where people do not communicate.

This is an indication of importance of communication in our lives. One cannot imagine how people can live and live together, if communication processes are not so robust and function in-spite of the fact that many factors are involved in it. It is this ability to communicate which has made it possible for human beings to control and master the environment. The reader may wonder, why is communication so important!

It is important because communication serves many functions. Some of these are:

1. It helps us to express our ideas, feelings, reactions, hopes, etc. Pure verbal language may not serve this purpose in all situations of life. For example, children may not have acquired vocabulary to express their feelings and express through body language. In fact, the pet dog communicates its feelings very effectively.

2. To transmit or convey information to others.

3. To change the attitudes, behaviours and actions of others, and respond or reciprocate in such a way as to achieve something or accomplish something, reach a goal or target.

4. To establish bonds, relationship with others in terms of authority, control, camaraderie, etc.

5. To establish order and predictability in behaviour where a number of people are involved as in the case of organisations.

6. To hold together, a society, a group, or organization’s culture and values which are essential to provide meaning and usefulness to actions of people. Communication, therefore, is another most important function which differentiates living from the non-living and human from sub-human.

Today we know that very crucial developments in science and technology are taking place in the field of communication and the importance of such developments is very obvious. If one should think of any single distinct characteristic of contemporary human society, certainly it is communication. Modern society is a communicating society, though it may not be rational as Aristotle thought or pleasure-seeking as other philosophers thought.

An important development these days is the rapid advances in communication technology. The information or message can be passed on in no time. In fact, the occurrence of event and its awareness are almost simultaneous. Further today one often finds more emphasis on communication.

A few years ago one could not have thought of a teleconference or a continuous chat with an astronaut who is orbiting in the outer space. Communication, is probably the lifeline of society. This is now more true of modern society which is increasingly becoming an information based society.

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