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• Inspiration , Operations

Mission statement examples: 16 of the best to inspire you

• 15 Jun 2021

More than just a planning exercise, a mission statement focuses your leadership team, inspires employees, and communicates your core values to the larger world.

All in a single sentence. Magic.

A mission statement is one of the most important documents in your company’s arsenal, but it’s also one of the most difficult to craft. We’ve gathered 16 of the best company mission statement examples to help get your creativity flowing.

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What is a mission statement?

A mission statement sums up the core of who your company is and why it exists. It’s  raison d’etre , if you want to get fancy and speak a little French.

Company mission statements are typically short and sweet, only a sentence or two. And the best mission statements are anything but boring.

When done right, your company’s mission statement acts as a powerful driver that informs every aspect of your organization, from daily operations, to customer loyalty, to employee satisfaction. When done wrong, a mission statement is just another line of jargon everyone pretty much ignores.

Take the Starbucks company mission statement as an example:  To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

Starbucks could have said:  To challenge the predominant infrastructure of coffee culture and develop a network of coffeehouses in every major market.

Did your eyes glaze over on that second one? Ours too. While technically true, our made-up example of a company mission statement is full of dreaded corporate-speak. It belongs deep in the bowels of a strategic plan, not as it’s headline.

On the other hand, the real Starbucks mission statement makes us want to be a part of it all. And even more than that, it conveys a sense of the beating heart behind the company.

The best mission statements do just this — clearly convey a company’s reason for existing, in language that is exceedingly human.

Mission statements vs. vision statements — what’s the diff?

It’s easy to confuse vision statements and mission statements. But there are a few important differences.

A vision statement is aspirational. It outlines where your company strives to be in the future — whether that is one year from now or ten. In contrast, a mission statement spells out where your company is right now.

Think of your company’s vision statement as a long-term goal post. The end point towards which you are working. If your vision statement is a goal post, then your mission statement is what drives you toward that goal post.

Why your company mission statement is important

You’ll probably write your company mission statement during your strategic planning because it’s a valuable tool that helps your leadership team make big-picture decisions. Chances are, you’ll even look at examples of other company mission statements to help you craft your own.

But the purpose of a mission statement goes far beyond strategic planning.

Consumers value mission-driven companies

It’s no secret that today’s consumer values a company with, well, values. These values don’t have to be centered around saving the world. But they do need to be clear, focused, and genuine.

A 2020 study  by global communications agency Zeno Group found that if consumers think a company has a strong purpose, they are:

• 4 times  more likely to purchase from the company
• 4.5 times  more likely to recommend the company to family and friends
• 6 times  more likely to defend the company in the wake of public criticism

Think about this in terms of your personal life. The more you connect with a person, the more likely you are to invite them over for coffee, introduce them to your other friends, and come to their defense. The same is true for the companies we buy from.

We humans value connection and a shared sense of purpose. All things equal, your company’s mission statement can be a powerful differentiator.

Employees want a sense of purpose

Just as your company mission statement makes an impact on consumer sentiment, the same can be said about employee sentiment.

According to a recent Gallup poll  Gen Z and millennials (who make up nearly half of the full-time workforce in the US) value belonging to a company with a strong moral compass. They appreciate ethical leadership, and they want to know that their own work has a positive impact on the world at large.

The more effectively human resources and the rest of the leadership team communicates the company’s mission to rank and file employees, the better.

But it doesn’t stop there. It is equally important to put your money where your mouth is, so to speak. If your company mission places value on the environment, do you give your employees opportunities to act upon these values in their everyday work life?

The most effective company mission statements are clear and actionable, from the products a company makes all the way down to the food in the employee cafeteria.

How to write an effective mission statement without a lot of headache

Understanding mission statements is one thing. Actually sitting down to write your company’s own mission statement is quite another.

But if you take the time to do it right, the process is a really useful exercise. Think of this as a chance to clarify and fine tune your purpose so you can point the company in the right direction for years to come.

Brainstorming your company mission statement

To get started, gather your leadership team and brainstorm answers to these four questions. If you are the solo founder of a fledgling company, gather key stakeholders or a handful of your professional mentors instead.

Aim for a short paragraph on each question.

• Why does our company exist?
• What value do our products or services bring to consumers?
• What core beliefs guide our work?
• What makes our company different, better, or more inspiring than our competitors?

After you brainstorm answers to these questions, review your answers and highlight the concepts that are central to your company. You might also pick a few company mission statement examples from businesses you admire and use those to help guide you.

If this brainstorming discussion took place with a group of people, now’s the time to send one or two individuals off to winnow the answers down to a couple of sentences.

Task this pair with writing several drafts of a mission statement, so the final decision makers have choices to work with.

This group process might seem cumbersome, but remember, your company mission statement is a core document. It should reflect the thought processes of as many stakeholders as possible.

Finalizing your work

After you land on a mission statement, do one final check to make sure it meets these criteria:

Plausibility:  Your mission statement is big-picture, but it should ultimately tie back to your everyday business operations. At least in a broad sense.

Readability:  No corporate speak or jargon. Avoid unnecessarily big words or complex sentences. Keep it simple.

• Voice:  Now isn’t the time to be dry and boring. Use language that’s active and compelling. Your mission statement should reflect the unique voice and culture of your company.

Pro-tip:  Give your mission statement more reach by creating both a text and video version. The video can be simple, just an eye-catching background, animated text, and a soundtrack.

Include your mission statement video as part of hiring announcements or other  HR video communications . Or send it over to your marketing team to use as a Facebook cover, website content, and more.

Company mission statement examples: 16 of the best

How do other leading companies tackle their mission statements? We searched far and wide for the best company mission statement examples.

1. Starbucks: Inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

The Seattle-based coffee giant originated in 1971 and has since become ubiquitous around the world.

Starbucks mission statement :   Inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

Why it works:  We touched on the Starbucks mission statement earlier, but we’ll elaborate more here. We included this example of the Starbucks company mission statement because it works well for two reasons: it’s ambitious without being overreaching, and it uses down-to-earth language.

Inspiring and nurturing the human spirit isn’t directly related to coffee. But considering the role the company played in reviving coffee house culture in the US, the human spirit and a sense of community doesn’t seem like too big of a stretch. The second part of the statement is exceedingly tangible. It paints a small-scale picture of the company and its work.

2. Honest Company: Meaningful transparency and thoughtful design. We’re on a mission to change the world, one product at a time.

Honest Company made headlines when it went public in mid-2021, with founder Jessica Alba as the youngest-ever Latina to list a company on the New York Stock Exchange.

Honest Company mission statement :   Meaningful transparency and thoughtful design. We’re on a mission to change the world, one product at a time.

Why it works:  As a company committed to creating “clean” baby products, a mission of meaningful transparency and thoughtful design is two-fold. It’s a necessary part of their business practices, and it also speaks to consumers looking for a higher standard in their products.

Being on a “mission to change the world” might be a bit of a stretch. But considering the  baby products market  is projected to be worth $88.72 billion US dollars worldwide by 2026, maybe it isn’t such a huge stretch after all.

3. Patagonia: We’re in business to save our home planet

The outdoor apparel and equipment company is known for its social and environmental activism.

Patagonia mission statement :   We’re in business to save our home planet.

Why it works:  Patagonia is often used as a good company mission statement example, and for a reason. Although it’s wildly lofty, the company really does put their money where their mouth is.

Patagonia originally began as a scrappy company specializing in steel pitons for rock climbing. But when the founders realized their gear damaged the rock face they so loved, they pivoted to low-impact aluminum chocks.

From the moment Patagonia pivoted to aluminum chocks, it became an environment-first company with far-reaching efforts built into every aspect of their business practices.

4. Microsoft: To empower every person and every organization on the planet to achieve more

The software giant is currently valued at  approaching $2 trillion .

Microsoft mission statement :   To empower every person and every organization on the planet to achieve more.

Why it works:  Notice, Microsoft’s company mission statement makes no mention of software, or PCs, or technology at any level.

This isn’t to say the company is focused on something other than tech. But by concentrating on the “why” not the “what” of the business, this mission statement example remains flexible and agile. No matter where the market moves, Microsoft aims to increase productivity with it’s products.

5. Square: Everyone should be able to participate and thrive in the economy.

Square’s point-of-sale and online payment platforms came out on top during the pandemic. But even before that time, the company was a leader in POS products.

Square mission statement :   Everyone should be able to participate and thrive in the economy.

Why it works:  The company’s extended mission statement goes on to say: No one should be left out of the economy because the cost is too great or the technology too complex.

Similar to Microsoft’s mission statement, Square leaves room for agility here. It aims to produce simple, low-cost payment products, regardless of where the market takes it. We also appreciate Square’s focus on who the company serves and why.

6. Pinterest: Bring everyone the inspiration to create a life they love.

Ah, Pinterest. Inspiration central for crafters everywhere, but also a valuable tool for businesses looking for new marketing platforms.

Pinterest mission statement :   Bring everyone the inspiration to create a life they love.

Why it works:  More than the words it uses, we appreciate how Pinterest discusses the ways its mission evolved along with the company.

According to Pinterest, the platform was originally conceived as “a tool to help people collect the things they were passionate about online.” It quickly became clear that people most enjoy using the site to get inspiration from others. And with this, Pinterest’s current mission was born.

7. Target: Help all families discover the joy of everyday life

Fun fact: According to Target’s website, 75% of the US population lives within 10 miles of a store. And why not? Everyone loves a trip to good old Target.

Target mission statement :   Help all families discover the joy of everyday life.

Why it works:  This company mission statement example is equal parts broad and super-specific, depending on how you look at it.

It speaks to Target’s affordable products, geared toward everyday people. But this mission statement can also easily extend to the company’s focus on community giving, corporate responsibility, and creating a positive employee experience.

8. Southwest Airlines: Connect people to what’s important in their lives through friendly, reliable, and low-cost air travel

The smallest of the “big four” US airlines, Southwest is known for its friendly crew and affordable ticket prices.

Southwest Airlines mission statement :   Connect people to what’s important in their lives through friendly, reliable, and low-cost air travel.

Why it works:  Maybe you can chalk it up to the company’s southern roots, but Southwest consistently ranks high for customer service. Its mission of connecting people to what’s important in their lives touches on this value.

Southwest sees itself as doing more than just moving people from point A to point B.

9. Spotify: To unlock the potential of human creativity — by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it

The Swedish audio streaming platform currently has 356 million users across 178 markets.

Spotify mission statement :   To unlock the potential of human creativity — by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it.

Why it works:  We included this example because, technically speaking, this is a mission statement and a vision statement combined into one.

When you write your mission statement, it’s important not to confuse the two. But for marketing purposes, wrapping a mission statement and a vision statement up into one shiny package sometimes works very well.

10. Google: Organize the world’s information and make it universally accessible and useful

This one needs no introduction. After all, to Google is officially listed in Merriam-Webster as a transitive verb. If that isn’t a sign of a powerful company, we don’t know what is.

Google mission statement :   Organize the world’s information and make it universally accessible and useful.

Why it works:  Google’s effectiveness is centered around its algorithms. At its heart, an algorithm is a system for organizing information. So Google pretty much nailed it here.

We also appreciate the focus on making information “universally accessible and useful.” Google is arguably the most powerful search engine in the world, yet it’s simple enough for anyone to use. Universally accessible and useful sums that up nicely.

11. Nike: Bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete

The Oregon-based footwear, apparel, and sports equipment company was founded in 1964 and is now synonymous with athletics.

Nike mission statement :   Bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.

Why it works:  We admit, we like the asterisk more than we like the actual mission statement. Nike outfits some of the biggest names in professional sports, but its mission specifies “if you have a body, you are an athlete.” The word “inclusion” doesn’t appear in the company’s mission statement, but it says it — and then some — in so many words.

12. CVS: Helping people on their path to better health

Founded as a drugstore in 1963 by brothers Stanley and Sidney Goldstein and partner Ralph Hoagland, CVS bills itself as a “health care innovation company that is reinventing pharmacy.”

CVS mission statement :   Helping people on their path to better health.

Why it works:  This isn’t one of the most inventive examples of a company mission statement, and it also seems somewhat obvious for a drugstore. But CVS embodies its mission in some pretty bold ways. In 2014, it became the  first national pharmacy in the US  to stop selling cigarettes and tobacco products.

13. Harley Davidson: More than building machines, we stand for the timeless pursuit of adventure. Freedom for the soul

Harley-Davidson was founded in Milwaukee in 1903, and it remains one of the most popular motorcycle brands.

Harley Davidson mission statement :   More than building machines, we stand for the timeless pursuit of adventure. Freedom for the soul.

Why it works:  Harley-Davidson is known not only for its iconic design and distinctive engine sound, but also for the unique subculture of Harley riders.

Although Harley enthusiasts might balk at the idea, the company is as much a lifestyle brand as it is a motorcycle manufacturer. And that lifestyle delivers just what is promised in the company’s mission statement: adventure and freedom. And a whole lot of leather.

14. Dove: Help women everywhere develop a positive relationship with the way they look, helping them raise their self-esteem and realize their full potential

What started as a single product — the Dove Beauty Bar — grew into a major line of personal care products used by women around the world.

Dove mission statement :   Help women everywhere develop a positive relationship with the way they look, helping them raise their self-esteem and realize their full potential.

Why it works:  The company’s mission statement combines seamlessly with their vision statement, which says, “We believe beauty should be a source of confidence, and not anxiety.”

Dove delivers on this promise with its far-reaching body positivity campaigns, research initiatives, and self-esteem projects.

15. Livestrong: Which everyday cancer problem will we fix today?

Livestrong is a nonprofit organization that supports people living with or affected by cancer.

Livestrong mission statement :   Which everyday cancer problem will we fix today?

Why it works:  Because selling products and services to consumers isn’t part of the equation, nonprofit mission statements differ from those of their for-profit counterparts. But we included Livestrong here, because it has such a unique mission statement.

Very few mission statements are in the form of a question. This was very intentional on the part of Livestrong. As the company puts it on their mission page, “We have a Mission Question, not a Mission Statement, because we believe that we can only achieve the best solutions through asking the right questions.”

16. TED: Spread ideas.

The media company solicits keynote-style talks from some of the best minds and makes these available, for free, via video and through their podcast,

Ted mission statement :   Spread ideas.

Why it works:  This is another company mission statement example that makes the rounds on the best-of lists. You can almost imagine the lengthy thought process that transpired as TED execs winnowed their mission statement down to just two words. Two words! But that’s all they need.

This mission statement doesn’t say they are “creating opportunities for…” or “gathering the brightest minds to…” They do all of these things as well. But at the very core of the organization, their mission is to spread ideas.

In those two words, they say it all.

FAQs about company mission statements

These company mission statement examples are just a sample of what’s possible when a company really takes the time to craft a thoughtful mission statement. To help you write yours, here are answers to some of the most frequently asked questions about mission statements.

What should a company mission statement include?

A company mission statement should include one or two strong, well-written sentences that talk about why a company exists, the value it brings to its customers, the core beliefs that drive its work, and what sets it apart from other companies doing similar work.

What are the 3 parts of a mission statement?

The three parts of a mission statement are:

• Mission and purpose:  the main reason a company exists. Its purpose in a broad sense.
• Values:  the core values that drive everyday decisions and behavior in the company.
• Goals:  what the company hopes to achieve by sticking close to its mission and values.

What is a strong mission statement?

A strong mission statement is short and actionable. The strongest company mission statements are written in accessible language (no corporate speak) that reflects a company’s unique culture and voice. A good mission statement is lofty, but also ties back to a company’s everyday business practices.

What is Coca Cola’s mission statement?

Coca Cola’s mission statement is  “to refresh the world in mind, body, and spirit, to inspire moments of optimism and happiness through our brands and actions, and to create value and make a difference.”

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51 Mission Statement Examples from The World’s Best Companies

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• 1 minute read

Have you ever tried looking for mission statement examples? It can be tiring work.

But looking at a collection of mission statements across a variety of industries can teach us a lot about creating purposeful companies.

Whether you’re the CEO of your own company or a business leader, the art of writing a purposeful mission statement is a valuable skill.

I was so curious about mission statements I collated 51 mission statement examples from the world’s most successful companies.  I hope this is useful for others exploring this subject.

If you find this post useful please consider adding to the  leaving a comment -below  already on this page or sharing this post with others.

Social Networks and eCommerce Mission Statements

“To empower creators to make their best work and get it in front of the audience they deserve.”

“To connect the world’s professionals to make them more productive and successful.”

“To give people the power to share and make the world more open and connected.”

“To give everyone the power to create and share ideas and information instantly, without barriers.”

“To become the number 1 fashion destination for 20-somethings globally.”

“To make it easy to do business anywhere.”

Innovation & Media Mission Statement Examples

“Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers.”

“Our goal when we created Tesla a decade ago was the same as it is today: to accelerate the advent of sustainable transport by bringing compelling mass market electric cars to market as soon as possible.”

“To help bring creative projects to life.”

“To help humanity thrive by enabling all teams to work together effortlessly.”

“To enrich people’s lives with programmes and services that inform, educate and entertain.”

“To deliver information on the people, ideas and technologies changing the world to our community of affluent business decision makers.”

“To be one of the world’s leading producers and providers of entertainment and information, using its portfolio of brands to differentiate its content, services and consumer products.”

“To be a company that inspires and fulfils your curiosity.”

Technology Mission Statement Examples

“To enable people and businesses throughout the world to realize their full potential.”

“To organize the world’s information and make it universally accessible and useful.”

“Utilize the power of Moore’s Law to bring smart, connected devices to every person on earth.”

“To move the web forward and give web designers and developers the best tools and services in the world.”

“Shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners.”

“To be the catalyst in communities of customers, contributors, and partners creating better technology the open source way.”

“To improve its customers’ financial lives so profoundly, they couldn’t imagine going back to the old way.”

 “Improving people’s lives through meaningful innovation.”

“ To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. “

“To refresh the world…To inspire moments of optimism and happiness…To create value and make a difference.”

“Our deepest purpose as an organization is helping support the health, well-being, and healing of both people — customers, Team Members, and business organizations in general — and the planet.”

“The Home Depot is in the home improvement business and our goal is to provide the highest level of service, the broadest selection of products and the most competitive prices.”

“We save people money so they can live better.”

“To develop drugs to address significant unmet medical needs.”

“To enable economic growth through infrastructure and energy development, and to provide solutions that support communities and protect the planet.”

“To Improve Every Life through Innovative Giving in Education, Community and the Environment.”

“To discover, develop and commercialize therapeutics that advance patient care, while challenging employees to make a difference and building a thriving worldwide enterprise.”

“To create shareholder and societal value while reducing the environmental footprint along the value chains in which we operate.”

“We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers.”

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Humanitarian Mission Statement Examples

“The maintenance of international peace and security.”

“To prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.”

“To follow our Lord and Saviour Jesus Christ in working with the poor and oppressed to promote human transformation, seek justice and bear witness to the good news of the Kingdom of God.”

“Greenpeace is an independent campaigning organisation, which uses non-violent, creative confrontation to expose global environmental problems, and to force the solutions which are essential to a green and peaceful future.”

“To help people worldwide where the need is greatest, delivering emergency medical aid to people affected by conflict, epidemics, disasters or exclusion from health care.”

“To collect, preserve, study, exhibit, and stimulate appreciation for and advance knowledge of works of art that collectively represent the broadest spectrum of human achievement at the highest level of quality, all in the service of the public and in accordance with the highest professional standards.”

Travel & Accomodation Mission Statements

“Dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.”

“To provide authentic hospitality by making a difference in the lives of the people we touch every day”

“To help people around the world plan and have the perfect trip.”

Other Global Brands

“To make unique sports cars that represent the finest in Italian design and craftsmanship, both on the track and on the road.”

“Bring inspiration and innovation to every athlete in the world.* If you have a body, you are an athlete.”

“Offering all women and men worldwide the best of cosmetics innovation in terms of quality, efficacy and safety”

“To help our clients create such high levels of economic value that together we set new standards of excellence in our respective industries.”

“To attract and attain customers with high-valued products and services and the most satisfying ownership experience in America.”

“To facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community.”

More On Strategy

As well as the mission statement examples above, you may like this articles:

What’s The Difference Between A Mission Statement & Vision Statement What Makes A Great Mission Statement Digital Disruption: How Continuous Evolution Is Reshaping Industries And Brands 7 Steps To Build A Digital Strategy How To Think Like A Strategist

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I'm a business designer and strategist with 20 years experience in digital, across marketing, e-commerce, online sales, and mobile apps. Companies I've worked for include Australia Post, Coles, ANZ and GlaxoSmithKline. I'm also a graduate and previous sessional lecturer of Strategic Foresight at Swinburne University. My writing has appeared on Inc.com, Huff Post and in books via Amazon.

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The mission statement you have listed for Starbucks is not correct not when this article was written or currently. Their mission is to inspire and nurture the human spirit, one person, one cup, one neighborhood at a time.

Thanks for pointing out this error so I could correct it. The mission statement I had listed here – “establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles as we grow” was current until 2008, at which time, Starbucks changed their mission statement to the one you kindly referred me to. The story of this changes is listed here – https://archive.starbucks.com/record/our-mission .

Excellent and helpful mission statements for new startups and entrepreneurs.

Excellent information. Thank you so much for sharing.

You just saved me HOURS of work. I am a leadership development consultant designing a course in mission, vision, and values. This is an amazing list of mission statements. Thank you!!

That’s great! Thanks for letting me know. Best of luck with your course 🙂

I think the best statements is “Improving people’s lives through meaningful innovation”. I think these are all good mission statements because they are short and specific.

I was searching something else but accidentally landed in this page but found it so concise and usefull. Appreciate Alessio Bresciani for his wonderful structured work.

Alessio, I have used your article on 51 Best Mission Statements with many of my college student mentees to help them develop their personal brand and brand value and plan their career and strategy for success. It is the single best resource I have ever found in my 40 year career as a management consultant to global corporations and emerging technology companies. If you ever wanted to write a followup article on the subject of mission statements, consider the following elements of a mission statement that I use to formulate missions for companies or any organization: 1. Who you are 2. What you offer/deliver 3. Why you exist. your purpose(s) 4. How you will accomplish your mission 5. For whom, i.e. who will benefit (key stakeholders) 6. Where you operate i.e. market, geographic such as globally, … 7. Will the mission statement INSPIRE your key stakeholders — employees, managers, customers, suppliers, others to want to join and adopt your mission

Collectively, the 51 missions you documented do all that, but most fall short of communicating all those elements that make for a more complete mission statement. For example, Walmart’s mission is very inspiring, easy to read and comprehend and simply and effectively communicates the value it strives to create for its customers and how it expects to accomplish that goal. It is missing references to other stakeholders such as its employees as being key to delivering on that mission. Walmart not only creates value for consumers, but also traing and creating jobs for its many employees and creating value for the communities it servess. That omission may explain why Costco, as a competitor, is so much more highly respected as an employer, more productive, more profitable and respected as a brand many critics including its customers.

Your article is a real treasure.

Fred Brachman Semi-Retired Managing Partner and Founder Brachman Associates Raleigh, NC

Thank you very much Fred for your kind feedback and sharing your expertise in this area. The suggestions you offer for crafting mission statements are excellent and I’m sure have benefited many companies you’ve worked with. This is brilliant checklist to test statements against. I also appreciate your perspective on specific statements, such as Walmart and Costco. Thank you again.

Thank you for this wonderful information.

thanks this is helpful thank u so much

This is a great article including mission statements from these companies. Thank you.

Hello Alessio, I am so much thrilled by your level of expertise and the rich knowledge you share with up coming business personnel like myself. I have a clarification i will need your input. This is about Amazons mission statement which states thus: “To be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.”Why do you think this statement is more market oriented than production oriented?

Second, why and under what circumstances can a company change its Corporate mission statement?

I have an a presentation so, i thought i can borrow from your world of expertise

Hi David. It’s hard to say why one company’s mission statement is more customer oriented than another. In Amazon’s case, I know only what I’ve read about the company, but I’ve always been impressed how their leader writes an ‘annual letter to shareholders’ and how building a customer-oriented culture is at the heart of these letters and the business. If we look at the mission statement, this clearly reflects the value the company places on customers. Other companies, in contrast, may focus on product, the network they run, or even engineering ingenuity. This is one of the great things about mission statements – they often tell us not only how the company will compete, but what’s important to its culture and purpose. I hope this helps! Good luck with your presentation.

Excellent companies covering by you. I am planing for my mission statement and got genuine information after reaching 15 to 20 sites.

Am starting up a financial company in Uganda and I was worried how to come up with a good vision and mission statement but it’s so interesting through the examples given above I have managed to create one, so thanks

Thank you! This is so helpful! ♥

Just what I was looking for! Thanks 🙂

Thanks so much, Alessio. This helped me get through my assignment.

Best compilation I have ever seen. Truly useful Thanks

Thank you very much 😀

Thanks for your sharing

Great Compilation of good real examples! =D

GREAT ressource! Rare to find. Thanks

Thanks very much for the feedback. Great you enjoyed it 🙂

GREAT ressource! Rare to find.

Thank you. This has been most helpful.

I get pleasure from, lead to I discovered just what I was taking a look for. You have ended my four day long hunt! God Bless you man. Have a nice day. Bye

Fantastic and thanks for letting me know. So pleased you found this article educational.

it was really helpful for my business class ! 🙂

Hello Alessio,

I am working on a task assignment about a corn and potato company and I need to update their mission and vision statement about . Would you mind suggesting or guiding me how to start? Thank you so much.

Hi. I hope this response is still in time to be useful? I would suggest you look at a couple of other posts on this blog. For example, “What’s the Difference Between a Mission Statement and Vision Statement” gives some useful tips and directions which may be helpful as you consider how to write mission and vision statements for your company. And “7 Rules of a Vision Statement That Lasts” gives a few tests to apply to any vision statement that you create. Beyond these articles, I recommend starting with an analysis of the company, that might include: i) what are the current statements it uses and how long have they been in use, ii) what are the competitive forces in its industry (who are the main competitors, is the industry growing or contracting), iii) what makes this company different (or, ‘what do its customers love about its services / product), iv) what does the company stand for (put another way, what does it aspire to be and for who?), v) how does the company see it succeeding in 5, 10 and 15 years. These questions could be used for your own analysis, they’re also good to ask to people who work within the company to seek views from its people. I hope this is useful and best of luck.

Very Helpful. Thanks for putting it together and sharing.

thank you really helpful

Such a great compilation.Thank you so much!

This is awesome! Not only did I get educated on various versions of a mission statement, I was inspired to a new level of appreciation for some of these entities based on their individual mission statements. Thank you.

The mission statements that I think are the best are “We save people money so they can live better”, “Bring inspiration and innovation to every athlete in the world.”, and “To be a company that inspires and fulfills your curiosity.” I think these are all good mission statements because they are short and specific. These statements get straight to the point which makes it easier to understand the companies purpose.

I thought the Kick Starter mission statement was one of the best because it was simple, short, and easy to understand their main goal. I also liked Nike´s mission statement because it sent the message that anyone can be an athlete. Lastly, I liked the Starbucks mission statement because it shows that they want their coffee to taste the best and be the best quality.

1. “We save people money so they can live better.” This is a good quote because businesses might make money but if they don’t profit enough, the business owners might not get enough money for themselves. So this quote is saying we that they can save their money and get more money without having to put it all back into the business. 2. “To enrich people’s lives with programmers and services that inform, educate and entertain.” This is important because you have to teach your employees about your business and it makes your lives so much better as well 3.“To build the Web’s most convenient, secure, cost-effective payment solution.” This is important because you need a good online website to be successful.

“We save people money so they can live better.” Walmart’s statement is interesting. It doesn’t say the consumer will save money to have better lives. “People” is interruptive, and therefore somewhat clever too.

1. “To help people worldwide where the need is greatest, delivering emergency medical aid to people affected by conflict, epidemics, disasters or exclusion from health care. I think it’s important for everyone to have health care around the work and have medical aid if they need it. 2. “To Improve Every Life through Innovative Giving in Education, Community, and the Environment.” I think it’s important for everyone to have an education and a good community and a healthy environment 3. “To give everyone the power to create and share ideas and information instantly, without barriers.” I think it’s important for people to be able to share their ideas and communicate without barriers.

I really enjoyed Toyota’s mission statement because they made it clear that they were located in America. I also enjoyed the Nike mission statement because it’s inspirational and applies to everyone My favorite one of them all was the USAA mission statement because it made it clear that they are here to help the members of our armed forces

“Dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.”

This is my favorite because I see it happen every time I walk into a store.

“To help bring creative projects to life.”

I think this one is good because you have to bring the projects to life in order to be successful.

“To give people the power to share and make the world more open and connected.”

I liked this one because you cant have a business be successful if you don’t advertise and share.

“Our goal when we created Tesla a decade ago was the same as it is today: to accelerate the advent of sustainable transport by bringing compelling mass market electric cars to market as soon as possible.”

This is a good mission statement because it shows their original goal and how it has never changed. They are working towards one thing.

The mission statements I like best are “To refresh the world…To inspire moments of optimism and happiness…To create value and make a difference.”, “We save people money so they can live better.” and “Bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.” I like these mission statements the best because they tell a lot about the company and are specific. They are not too long but give you a good grasp of what the companies are all about and what they do.

“The Home Depot is in the home improvement business and our goal is to provide the highest level of service, the broadest selection of products and the most competitive prices.” think this is a good mission statement because it shows the customers that home depot is trying to help them out.

I really enjoyed reading this collection of mission statements! Thanks for putting this together!

It is very useful for my new chapter opening and thank you so much.

Best compilation I have ever seen. Truly useful

Thanks so much for the feedback! 🙂

Hi Alessio. Thank you so much for this; it has provided me with an excellent resource for a corporate leadership session. One aside however, if I may. The list of statements you’ve provided are primarily all vision statements with a few mission statements; a common mistake to mix them up. Vision statements describe the “what”, the desired future state whereas a mission statement describes the “how”.

The best example of both is from Cisco “Shape the future of the Internet (the vision, the “what”) by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners. (the mission, the “how”)”.

Thank you for your detailed comments. So glad this info was useful to your for you leadership session. I agree with you that many of these examples merge mission and vision statements. Just recently I added a post on the difference between mission and vision statements , which you might find relevant. That post is very aligned with your comments. Thanks again and hope your session went went.

Very good post young man x

inspiring article thank you for this information.

Thanks very much for letting me know and have a great day!

You have provided a quality collection of mission statements that can help business leaders think beyond what they do day to day! Thank you.

Thank you very much for the feedback and so glad this information was a help to you 🙂

Thanks.. very good job

So helpful. Thanks a bunch.

THANKS A LOT FOR INSPIRING ME IN IMPROVING MY CONTENT WRITING SKILLS. HATS OFF!!!

Thanks a lot!

Thanks, very useful

so inspiring,educative and enjoyable,keep it going

Great List!

Thank you a million times … your piece is so enriching and educactive.

Thank you for this compilation; I am using it for a course I am writing for my employer on vision, mission, and values statements. Some of the statements are truly inspiring — I found tears rolling down my cheeks as I read them! Thank you!

Great to hear your feedback and that you found it an enjoyable (and valuable) read 🙂

Just landed here looking for mission statements. Nice post Alessio! 😉

Hope it was a pleasant landing and glad you found it :).

very very very helpful thank you I used this info for a school project!

That’s great and so pleased the post was helpful 🙂

my project got an A+, I just wanted to thank you for all the effort definitely could’ve done it without this post thanks!

That’s awesome you did well with your project! Well done to you 🙂 Thanks also for letting me know.

“Establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow.” Is it me, or does it sound like Starbucks wants to make a monopoly? I mean, seriously, “Establish Starbucks as the premier purveyor”…

Very helpful. Thanks!

Thank for all of the information! It was very helpful!

You’re most welcome and thanks for the feedback 🙂

Excellent work!

Nice work. Thank you !

Good job. Thanks

Thank you for the compilation.

The very best mission statements can be used as a compass for every daily to do list, budgeting meeting and interaction with customers. My personal favorites on this list (for having most clarity of vision) are Intuit, PayPal, Kickstarter, and Trip Advisor. The most generic and disappointing on this list (which was a surprise to me) was Walt Disney Corp. Thank you for compiling this list. Well done!

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87 Mission Statement Examples That Define Companies and Inspire Customers

Plus a guide on how to write a mission statement.

Some skeptics are eager to criticize mission statements. They see them as generic and platitudinous , another startup box that founders need to check.

 Turns out, though, a mission statement’s success depends on how it’s written.

What Is a Mission Statement?

In his influential 1998 research article , consultant and business professor Chris Bart found “a significant and positive correlation” between organizational performance and mission statements when managers were satisfied with those statements . He also found a correlation between performance and the process used to develop statements. Simply having a mission statement was a non-factor, but one created with real buy-in delivered the goods.

Related Reading Tips for Effective Business Storytelling

Mission Statement Examples

Later, we’ll tease out what exactly makes a mission statement effective and explore tips for writing one. But first, here are some examples to fuel your inspiration.

• Apple: “To bring the best user experience to customers through innovative hardware, software and services.”
• Procter & Gamble: “To provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come.”
• Reddit: “To bring community and belonging to everyone in the world.”
• Nike: “To bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.”

TurboTenant

Mission statement: “At TurboTenant, our mission is to provide the software and processes to make managing their rentals efficient and professional so they can spend less time managing their properties while hitting their financial goals.”

Scaled Agile, Inc.

Mission statement: “To be the trusted provider of the system that enables our customers to achieve and sustain business agility.”

Mission statement: “We’re passionate about powering safe, informed, and efficient communities. Our mission is to innovate with heart by building intuitive COA software solutions that foster transparency, efficiency, and collaboration for everyone who calls an association home.”

Mission statement: “We help people in crisis get life-changing aid.”

Geode Capital Management

Mission statement: “To manufacture precision building blocks to help our clients efficiently achieve their investment objectives.”

Piaggio Fast Forward

Mission statement: “Our mission is to build technology products that move the way people move.”

Supernova Technology

Mission statement: “At Supernova, our mission is to enable investors to achieve financial wellness.”

Jabra Hearing

Mission statement: “We empower people with hearing loss to connect with their world through effortless technology and delightful care.”

Mission statement:  “At Hivebrite, our mission is to help organizations build vibrant communities.”

Mission statement: “Humanizing brands to move people.”

Bectran, Inc

Mission statement: “Our mission is to reshape the credit industry and disrupt traditional processes. We believe in leading our business partners into the digital age to adapt to the tools and technologies that will allow them to remain at the forefront of their industries. Here at Bectran, we are committed to helping businesses leverage the power of SaaS solutions to save time and money and actualize their full growth potential through innovated, automated software.”

Mission statement:  “To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency situation threatens personal safety and business continuity.”

Mission statement: “We help people secure their future and protect the ones they love.”

Mission statement:  Make a difference: Improve community health and safety through the power of data.

Mission statement: “We’ve built the nation’s leading social care network with a clear focus on our mission — to connect people to the help they need with dignity and ease.”

Mission statement: “In a world rife with complex relationships and hidden risk, we stand as torchbearers of corporate transparency, aiming to illuminate the intricate connections that exist between businesses, people, supply chains and the inner workings of a globalized economy.”

Mission statement: “Our mission is simple: To provide employers with a uniquely fair, predictive, and easy-to-use assessment that helps them identify the candidates most likely to succeed in all their open roles.”

Mission statement: “Our mission is to make the best care possible for all pets.”

Mission statement: “Our mission is to help financial institutions win and keep customers by delivering flawless customer experiences. Pinwheel’s activation and lifecycle management solutions remove friction, increase transparency, and help create a fairer financial ecosystem for all.”

Mission statement: “Founded on the mission to simplify healthcare and improve outcomes.”

Mission statement: “Our mission: deliver powerfully-simple email marketing software for small businesses that does 90 percent of the work for you. We leave the last 10 percent for you to have fun!”

Bridge Legal

Mission statement: “At Bridge Legal, our mission is simple: To improve access to legal services in America.”

Mission statement:  “At Personio, our mission is to help HR focus on what matters most: people.”

GrayMatter Robotics

Mission statement: “Our mission is to help your people and your industrial assets become smarter and more visible.”

Inspira Financial

Mission statement: “We solve complex problems for countless strategic partners and thousands of employers. We help millions of individuals to thrive today, tomorrow and into retirement.”

Scythe Robotics

Mission statement: “To provide the most advanced and sustainable autonomous technology for maintaining off-road environments safely, effectively, and responsibly.”

Biz2Credit Inc.

Mission statement: “Our mission is to provide small businesses with the best funding options for each and every project or capital need, with technology that makes business financing easy to understand and easy to access.”

Gradient AI

Mission statement: “Gradient AI is on a mission to increase precision and automation throughout the insurance industry.”

Mission statement: “At Inato, we’re on a mission to bring clinical research to each and every patient, regardless of who they are and where they live.”

Formation Bio

Mission statement: “Our mission is to bring new treatments to patients faster and more efficiently. We are a tech-driven, AI-native pharma company changing the way drug development is done.”

Mission statement: “Our mission is to empower every homeowner. We’re creating a world where home ownership comes with ease, security, and financial know-how.”

Bilt Rewards

Mission statement: “Renting should be rewarding.”

Mission statement: “FPFX Tech delivers technology solutions that bridge the gap between what brokers offer and what traders want, with innovative products and applications that create points of differentiation and client loyalty.”

Mission statement: “Our mission is to make authentication and authorization simple and secure for every developer.”

Mission statement: “Our mission is to place the right person in the right shift, every time.”

Invoice Home

Mission statement: “We strive to maximize business efficiency with an affordable and easy-to-use billing and invoicing service. We cater to time-strapped small businesses and freelancers who seek to grow their business and build their brand.”

LoanStreet Inc.

Mission statement: “Our mission is to provide the most efficient, transparent and robust tools for financial institutions to manage their balance sheets, connect with partners and effectively share risk.

Mission statement: “Meetup’s mission is to help people grow and achieve their goals through real-life, human connections. From professional networking to craft brewery crawls to coding workshops, people use Meetup to get out of their comfort zones, meet new people, learn new things, pursue passions, and find supportive communities that will help them thrive.

Gogo Business Aviation

Mission statement: “To keep your passengers, pilots and planes seamlessly and continually connected worldwide.”

Snap! Mobile

Mission: “To empower coaches and educators in their dedication to develop the leaders of tomorrow. Our vision is to strengthen developing programs through technology-driven, community-first solutions that support dedicated leaders and champion the next generation.” 

VelocityEHS

Mission statement: “Making the world’s best workplaces safer and more sustainable.”

OTR Solutions

Mission statement: “OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers and a culture that provides the opportunity for employees to achieve greatness.”

Mission statement: “To be a trusted partner in providing homeowners and their families safety, enjoyment, convenience, and peace of mind through innovative, professionally installed solutions that protect the condition and grow the value of their homes.”

GameChanger

Mission statement:  “Help families elevate the next generation through sports.”

Mission statement:  “We exist to advance the economic power of people living and working in the real world.”

Mission statement: “Always with you, building a more confident future. MetLife contributes to a more confident future as an employer, an investor and a provider of financial solutions and expertise. Our purpose is at the heart of our virtuous circle of delivering for our colleagues, our communities, our customers and our shareholders.”

Mission statement:  “We bring together brands and their audience to make connections that matter.”

Mission statement:  “For over a decade, we’ve been building tech for food people, so restaurant owners can save money, staff members can save time, and diners can order better. Because when restaurants thrive, they can keep serving food that gives your community its unique flavor. We want to keep it that way.”

MobilityWare

Mission statement: “Bringing joy to others one game at a time.”

Mission statement:  “We empower everyday people to move forward on the path to a better financial future.”

First Entertainment Credit Union

Mission statement:  “We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work.”

Mission statement: “Our mission is to rebuild the infrastructure of the travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. We are bringing change to an industry that has been held back by outdated technology and complicated financial incentives that solve for the needs of middlemen instead of providing the best experience to users. Travel matters when communication is essential to building trust, commitment, and a shared sense of purpose. In essence, business travel is a necessity any time success depends on the strength of human connections.”

PatientPoint

Mission statement:  “ PatientPoint is on a mission to make every doctor-patient engagement better, and that goal is at the core of everything we do. We are the patient engagement platform for every point of care. Our digital solutions impact 750 million patient visits every year, helping drive better health outcomes that enable people to live longer, healthier lives.”

Mission Statement:  “At Trupanion , we’re on a mission to help loving, responsible pet owners budget and care for their pets.”

Mission Statement :  “We’re on a mission to simplify the complexities of payments to help you grow.”

Mission Statement : “Our mission is to bring the best user experience to customers through innovative hardware, software and services.”

Mission Statement : “To help humanity thrive by enabling the world's teams to work together effortlessly.”

Mission Statement : “To be the most trusted and convenient destination for pet parents (and partners), everywhere.”

Mission Statement : “Our mission is to increase economic freedom in the world. Everyone deserves access to financial services that can help empower them to create a better life for themselves and their families. If the world economy ran on a common set of standards that could not be manipulated by any company or country, the world would be a more fair and free place, and human progress would accelerate.”

Mission Statement : “DoorDash is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. We enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, we’re fulfilling our mission to grow and empower local economies.”

Mission Statement : “Our mission is to design a more enlightened way of working. Dropbox helps people be organized, stay focused and get in sync with their teams.”

Bright Horizons

Mission Statement :  “Dedicated to the highest quality education and care; making a lasting difference, one child, one student, one teacher, one family, and one employer at a time.”

EFFECT Photonics

Mission Statement : “To interconnect humanity through fast, affordable, sustainable, and effective communication technologies.”

Mission Statement:  “Our mission is to build the most popular car subscription platform. Our aim is to help anyone who loves driving a car of their own but fears the struggle, commitment, and intransparent costs associated with ownership to get behind the wheel.”

Mission Statement : “The Fivetran mission is to make access to data as simple and reliable as electricity. The invention of the lightbulb spawned generations to change the world through electricity, creating millions of new products, devices and services. We’re empowering future ‘Thomas Edison’s’ to transform the way the world makes decisions through our always-on access to accurate data. This helps drive better data-driven decisions in pursuits like discovering new drugs, serving humanity in ways big and small (think: banking the underbanked, keeping hospital records up to date, and more!), and enabling social good organizations to do what they do best by improving lives everywhere.”

Mission Statement : “It is GitLab’s mission to make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.”

Intel Corporation

Mission Statement : “We create world-changing technology that improves the life of every person on the planet.”

Mission Statement : “Our mission is to empower every person and every organization on the planet to achieve more.”

Mission Statement : “Our mission is to ensure the Internet is a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent.”

NBCUniversal

Mission Statement : “To be the premier content provider for television and digital platforms, spanning all television.”

Mission Statement : “To bring inspiration and innovation to every athlete* in the world.

*If you have a body, you are an athlete.”

The Pokémon Company International

Mission Statement : “At Pokémon, our mission is to become an entertainment leader and bring the fun of Pokémon to people around the world!”

Procter & Gamble

Mission Statement : “We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come. As a result, consumers will reward us with leadership sales, profit and value creation, allowing our people, our shareholders and the communities in which we live and work to prosper.”

Mission Statement : “Our mission is to bring community and belonging to everyone in the world.”

Mission Statement : “We help people achieve independence by making it easier to start, run, and grow a business. We believe the future of commerce has more voices, not fewer, so we’re reducing the barriers to business ownership to make commerce better for everyone.”

Mission Statement : “At Smartsheet, our mission is to empower anyone to drive meaningful change — for themselves, their businesses and even for the world.”

Warby Parker

Mission Statement : “To inspire and impact the world with vision, purpose, and style.”

Mission Statement : “We’re empowering everyone to create for the web — and leading impactful, fulfilling lives while we do it.”

Mission statement: “To unite everyday people to unlock their financial progress. By eliminating unnecessary fees and simplifying the credit building process, we’ve empowered millions of everyday people to take control of their finances.”

Mission statement: “Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.”

Blueprint Test Prep

Mission statement: “To provide the most personalized and innovative experiences to help our learners achieve their goals.”

Clean Power Research

Mission statement: “Our mission is to power the worldwide energy transformation with trusted, adaptable and efficient software.”

Mission statement: “To empower insurance to communicate simply, build trust and protect what people love.”

Mission statement: “Our mission is to improve health outcomes by eliminating confusion around benefits and coverage.”

Mission statement: “Our mission is to empower the people who run physical operations with tools to make their work safer, more productive and more profitable.”

Mission statement: “To empower hospitality providers with the tools needed to build successful businesses and deliver exceptional experiences.”

How to Write a Mission Statement

When it comes time to draft your company’s mission statement, consider the following:

Tips for Writing a Mission Statement

• Make it simple, aspirational and memorable.
• Direct it toward stakeholders, but don’t prioritize shareholders.
• Keep employees — current and future — top of mind.
• Avoid saying you’re “the best.”
• Leave room for the mission to evolve.

Make it Simple, Aspirational and Memorable

A successful mission statement has three important traits, according to Jeffrey Abrahams, author of 101 Mission Statements From Top Companies . They are simplicity, aspiration and memorability.

There’s no magic word count, but experts agree that concision is best. Abrahams recommends aiming for a single-sentence statement. “That has greater impact and can be communicated easily, both within the company and to the target audience,” he said.

Bart, meanwhile, recommends capping at around 70 words. And Inés Alegre, a professor at the business school of the University of Navarra who led a 2018 review of mission-statement research, told Built In that three sentences or so is appropriate.

Your precise mileage may vary, but the “KISS” recommendation put forward by Bart in his 1998 paper still seems appropriate: Keep it simple and straightforward.

It’s common to find an organization’s mission statement posted on an “About” page, but it doesn’t have to be merely descriptive; incorporate some ambition, Abrahams suggested. He invoked Microsoft’s statement: “Our mission is to empower every person and every organization on the planet to achieve more.”

Memorability

Action verbs, wariness of jargon and bizspeak — these are a CEO’s allies when drafting a statement. It should be organization-specific, too. 

“If the mission statement could be used by a number of companies, especially competitors, it’s not going to be either memorable or serve the company very well,” said Abrahams. “You want it to be distinctive.”

Direct It Toward Stakeholders

“Missions describe why an organization exists, but in particular, they should describe the relationships that the organization wants to have with the stakeholders upon whom it depends for survival, growth and sustainability,” Bart said.

According to him, an effective mission statement should at least speak to two audiences: customers and employees. He cited Southwest Airlines as an illustrative example:

“The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride and company spirit.   To our employees: We are committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, employees will be provided the same concern, respect and caring attitude within the organization that they are expected to share externally with every Southwest customer.”

In addition to customers and employees, a strong statement will also often address shareholders and the community at large, Bart said. Here’s one he helped draft for a casino resort that directly targets all four groups:

“Our mission is to provide every guest with a ‘blow away experience’ that is inspired by a celebration of the sea and the myth of a lost civilization. We accomplish this by bringing the myth of Atlantis to life by offering warm, positive, engaging service.   At Atlantis, we are a team of individuals who are passionate and committed in everything that we do. We continuously strive for perfection. We are proud to work at Atlantis because we are a caring and learning organization, which rewards accomplishment and promotes teamwork, respect and innovation.   At Atlantis, we are the pride of our community while providing enduring value for our shareholders. When Atlantis succeeds, we succeed as individuals, and we contribute to the success of the Bahamas.”

… But Avoid Prioritizing Shareholders

It may be more obvious today — after the rise of sustainable investing , office-perk culture that caters to employee happiness and the fact that we’re in the midst of a job seekers’ market — but the thrust of the mission can’t simply be shareholder yield.

Statements that center the returns of the investor class will align approximately zero employees to an organization’s mission. “Shareholder value was the typical mission in the nineties — not anymore,” said Alegre.

One possible symptom of such misalignment? Jargon creep. “When buzzwords and platitudes happen, they usually happen when the focus of the company moves from customer to shareholder,” wrote entrepreneur and Built In expert contributor Joe Procopio.

Read Next 3 Reasons to Prioritize Mission Over Profit in Tech

Resist the Superlatives

As mentioned, mission statements should have an air of the aspirational. But, especially in this era of superlative fatigue , beware of “the biggest,” “the boldest” and “the best.” They’ll inspire more shrugs than hearts, especially when unsupported.

“When a company says its mission statement is to be the best [category here] company in the world — the best steel company in the world or the best clothing company in the world, it’s too general,” said Abrahams. “It needs to be backed up by strongly worded core values, a vision, and guiding principles and beliefs.”

Think of It as a Management Tool

Even though mission statements address multiple audiences, they shouldn’t pretend to think each audience is listening with equal attention.

“There’s a question of prioritization of stakeholders — is it the clients, employees, suppliers, investors? You probably cannot satisfy all at the same level,” said Alegre.

That begs a question: Should companies think of mission statements more as an internal compass for culture and strategy, or an external branding — or even recruiting — element? That is, are they management or marketing? 

“My answer is yes,” said Abrahams. 

Ideally, it can serve as both, experts told Built In, but it should be considered first and foremost a management tool. (Indeed, most research on the topic is published in management, not marketing, journals.) “My impression is that it’s much more useful as an internal alignment tool than external branding,” said Alegre.

Think of the statement primarily as something for employees, Bart said, a true north against which the workforce can always orient itself.

Reinforce the Mission Statement in All Your Communications

Once the statement is finalized, think of it as a muscle: Exercise it often to prevent it from losing definition. Reference the mission during onboardings, training, team meetings, board reviews of key projects and wherever else reinforcement makes sense. Post it on your website, of course, but also your wall. “I work in a business school where the first thing you see after the entrance is the mission,” Alegre said.

Mission statements are especially important during times of uncertainty, such as early in an organization’s life or during growth pushes, Alegre said. Still, lean on them in times of greater stability, too. That provides room for the mission to organically evolve.

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52 mission statement examples that rock + free mission guide.

In this article, we will define ‘what is a mission statement’, briefly highlight the essentials of creating a strong mission statement and show you some of the best mission statement examples from top organizations around the world.

What is a mission statement and its purpose?

Remember that a mission statement explains why your organization exists . It is a foundational element of your plan that establishes your core purpose and who you serve! A great mission statement stands the test of time, guiding more temporary and time-specific goals and plans. This, paired with a bold vision statement will serve as a strong foundation to your strategic plan.

For a mission statement to provide clarity, we recommend writing it with concrete language. We recommend avoiding abstract fluff that might sound good on the surface but does not help your team understand the “why” behind their work. We also recommend writing it in the present tense. This differentiates it from a vision statement, which is focused on the future. A mission statement should be timeless (or as close to it as possible). Writing it in the present tense helps capture that.

What are the benefits of a mission statement?

When it comes to strategic planning for your organization, you can’t underestimate the importance of having a clear and concise mission statement. Not only does it help provide direction and focus for your team and tells your customer base and community who you are and what you stand for. A well-crafted mission statement is the foundation for your overall strategy and decision-making.

By outlining your mission statement, you’re laying the groundwork for everything that follows. You’re setting the tone for your vision for your organization and the values you want to uphold. That can be a powerful tool for making decisions and setting priorities for the company’s future.

So, if you haven’t already drafted a mission statement, now is the time to start! It may take some time and thought, but the benefits will be well worth it in the long run.

What makes a great mission statement?

OnStrategy strongly believes in creating a mission statement that speaks to who you are and why you exist as an organization. We believe great mission statements should be audacious, motivating, and memorable.

This is because, as we’ve stated before, your mission statement reflects the best of you and serves as the foundation of your business or organization. Mission statements boldly state why you exist and do what you do – not only for your team and those doing the work but for your community and customers whose support you’re striving to capture.

We’ve crafted a mission statement cheat sheet that outlines the four criteria that every mission statement should meet:

• Your mission statement should be foundational
• Your mission statement should be original
• All mission statements should be memorable
• And bonus points if your mission statement is something you’d want represented on a t-shirt!

Pulling Together Your Mission Statement with the Help of OnStrategy’s Cheat Sheet [With Examples]

Check out our mission statement cheat sheet below for a downloadable guide to build your mission statement.

Video Transcript – How to Write a Mission Statement- The Virtual Strategist

Hi, my name’s Erica Olsen. Today’s whiteboard session is on how to write a mission statement. Mission statements are foundational to any strategic plan. You normally build one after you develop your SWAT and before you go into the rest of your planning process. It’s foundational because it answers the question, why do we exist?

It (a mission statement) clearly explains the space that we play and what’s in and what’s out of what we do, and it’s not where we’re going, which is vision. So let’s break it down. We use this example to explain the components of a mission statement. We use this checklist to talk about what makes a good mission statement, and we’ll walk through a simple process to create yours.

So let’s jump in. The example we have up here is Google’s, and we love using Google’s, Google’s examples because they’re, they’re great and why not [00:01:00] borrow from the best? So starting with our mission, I’d like to start it with our mission cuz it gives us a place to, to go and keeps us thinking about mission.

You might get rid of it later, but start it there. Uh, it has a verb with present tense to organize. We explain what we do, organize the world’s information for whom, in this case, the world, and what’s the benefit to us existing? What’s the benefit to the world to make? Information universally accessible and useful, really straightforward.

We know mission statements are not that easy to write, so here’s a checklist to make sure that yours is great. Starting with it needs to be original. This is really clearly original to Google. They didn’t rip it off from somebody else. It doesn’t sound like anybody else’s mission statement or company vision statement. If it sounds like Google’s mission statement, so make sure yours is original.

It’s foundational. I already mentioned that, but you don’t wanna change it. All the time. Maybe a few word tweaks, but ideally [00:02:00] not. You want a mission statement that sustains over time, so it needs to be foundational. Connect with staff a great mission statement, and you know, yours is great. When every single staff member wakes up in the morning and knows that their purpose and the reason they come to work every day is expressed in your mission statement, and to do that, it needs to be memorable.

Memorable means short and concise, and of course, that’s the balance to strike with a great mission statement. So here’s your litmus test. It needs to fit on a T-shirt, and your staff would wear it if it achieves those two goals. You know, you’ve got a great mission statement, so how do you write one?

Sometimes it can be hard, so it’s great to get input or ideas from your organization. So gather staff input if you’d like, via survey or maybe focus groups. Take all that information, synthesize it down, and create a couple of versions. You can do it yourself. Or use one of those folks in your organization who loves to copyright and have them write a [00:03:00] couple of different versions.

Take those versions and either have your planning team pick one or put them out to your organization and have people vote on them. So that simple process will help you not, uh, go in all kinds of different directions and spend forever doing mission statement development. With that, I hope this helps you write yours. [00:03:21] Thanks for tuning in.

If you want to learn more on determining what is a mission statement that’s effective and how to write a mission statement that inspires, check out our guide!

Anatomy of an Effective Mission Statement

A mission statement is a powerful way to tell your board members, team and your customers who you are and why you exist – ideally in two sentences or less! Your company’s mission statement describes, essentially, your company’s core values and company’s purpose for existing today.

Maybe your organization believes that your business exists to provide outstanding customer service to all who walk through your door. Your employees will now know that your company’s identity revolves around providing the best customer service possible.

This process of creating a compelling mission statement may feel daunting, but don’t worry! By following our simple anatomy of a mission statement, you can easily put one together that truly defines your mission and purpose.

Every mission statement must have these five basic elements:

• A label such as, “Our mission…”
• A verb in the present tense.
• For whom you’re doing this for.
• A result or benefit of the work you do.
• What you do and how you do it.

For example, yours may end up looking like this: “Our mission is to make our clients successful by merging remarkable digital design and goal-focused usability.

Read our free canvas and guide for a deeper dive into the topic!

Mission Statement Versus Vision Statement Versus Values Statement: What’s the difference?

Vision statement.

A vision statement describes your clear vision of the future; your ambitions. Vision statements clearly state what your organization looks like in the future. Vision statement focuses on the big picture outcome, usually 5+ years in the future. [Check out our vision statement examples here. ]

Mission Statements

A good mission statement clearly explains why you exist and what your organization’s purpose for existing is. A company mission statement also expressly states who you serve and how potential customers benefit from your work.

Values Statements

Values statements are an expression about how you expect your team to behave. They explain the values, beliefs, and experiences you expect to create within your organization.

Using Your Mission Statements, Vision Statements, and Values Statements Together

These three important plan elements aren’t meant to live as standalone items. They are designed to be used together! Mission and vision statements help your organization clearly articulate why you exist, who you serve, and where you’re going in the future. Your values statements help support your own mission and vision statment by expressing how you expect your organization to behave along the journey! When in doubt, remember these three tips:

• Mission statement = why you exist.
• Vision statement = where you’re going in the future.
• Values statements = set of behaviors you expect from your team. you expect your team to behave.

When to know it’s time to update your mission statement?

As you move forward on your strategic planning process, maybe you’ve decided to revisit your mission statement. If you read it and thought, “Wait, that doesn’t really align with what we’re doing anymore, ” it may be time for an update. And that’s okay! It happens more often than you might think.

Your company constantly evolves and grows, so your mission statement must reflect those changes. Some signs that it’s time to hit refresh on your mission statement include:

• Huge shifts in your customer or target audience
• Major changes in your organization’s goals and approach
• A total rebrand

Remember, your mission statement should guide and inspire your business, so it’s essential to keep it relevant and meaningful! They have a shelf life of about 10-15 years.

A clear and concise mission statement can give your employees and customers a sense of direction and purpose. So, if you feel like your current mission statement is a little outdated or doesn’t reflect who you are as an organization, it might be time for a refresh.

Check out our 52 mission statement examples from some of the world’s best companies and organizations for inspiration!

52 Mission Statement Examples

Learning general principles for how to write a mission statement is helpful. However, these principles can become clearer by looking at some examples of mission statements. As you check out some of these mission statement examples from various types of organizations, notice how there are various ways to make your mission statement unique while sharing the tried-and-true principles of good mission statements:

Example Mission Statements for For-Profit Companies

Tesla: “Tesla’s mission is to accelerate the world’s transition to renewable energy.”

Starbucks “To inspire and nurture the human spirit- one person, one cup, and one neighborhood at a time.”

Coca-Cola: “The Coca-Cola Company exists to benefit and refresh everyone who is touched by our business.”

The Home Depot: “The Home Depot is in the home improvement business, and our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices.”

The Boeing Company, Africa Division: “Our mission is to establish a powerful presence and positive image of The Boeing Company with governments, businesses, and community leaders.”

Nike: “Our mission is to bring inspiration and innovation to every athlete* in the world. *If you have a body, you are an athlete.”

John Deere: “Double and Double Again the John Deere Experience of Genuine Value for Employees, Customers and Shareholders.”

Publix: “Our Mission at Publix is to be the premier quality food retailer in the world.”

Aveda: “Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty but around the world.”

General Motors: “General Motors’ corporate mission is to earn customers for life by building brands that inspire passion and loyalty through not only breakthrough technologies but also by serving and improving the communities in which we live and work around the world.”

New Leaf Paper: “The mission of New Leaf Paper is to be the leading national source for environmentally responsible, economically sound paper.”

Nordstrom: “Our mission is to continue our dedication to providing a unique range of products, exceptional customer service, and great experiences.”

Seventh Generation: “Seventh Generation is the nation’s leading brand of non-toxic and environmentally safe household products.”

Get the Free Guide and Canvas to Build a Mission that Sticks

Example mission statements for non-profits.

UNICEF: “UNICEF promotes the rights and well-being of every child, in everything we do.”

ACLU of San Diego: “To protect and expand fairness, equity, and freedom through community engagement, building power, policy advocacy, and impact litigation.”

Red Cross: “To provide compassionate care to victims of disasters.”

TED Talk: “Spread ideas. Make great ideas accessible and spark conversation.”

Girl Scouts of America: “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.”

Operation Underground Railroad: “We exist to rescue children from sex trafficking and sexual exploitation.”

Goodwill: “To enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.”

Alzheimer’s Association: “Through our many initiatives and worldwide reach, the Alzheimer’s Association leads the charge in Alzheimer’s care, support, research and advocacy.”

Pioneer Center for the Performing Arts: “To cultivate exceptional performing arts experiences in our historic venue and throughout the region.”

ASPCA, The American Society for the Prevention of Cruelty to Animals: “To provide effective means for the prevention of cruelty to animals throughout the United States.”

Mission Statement Examples for Software Companies

OnStrategy: “Our mission is to create strategy that matters and drive the culture to execute it.”

Madison AI : “Our mission is to help governments realize the power of Generative AI to govern efficiently.”

LinkedIn: “To connect the world’s professionals to make them more productive and successful.”

Equifax Business Services: “To serve our customers by utilizing information and technology that provide real-time answers to increasingly complex questions.”

Google: “To organize the world’s information and make it universally accessible and useful.”

Amazon: “We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience.”

Duolingo: “We’re here to develop the best education in the world and make it universally available. Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are.”

Hulu: “To help people find and enjoy the world’s premium video content when, where and how they want it.”

Microsoft: “Our mission is to empower every person and every organization on the planet to achieve more.”

TikTok “ Our mission is to capture and present the world’s creativity, knowledge, and moments that matter in everyday life.”

Vivint: “Vivint helps families live intelligently in safer, smarter homes.”

Example Mission Statements for Healthcare Organizations

CVS: “Helping people on their path to better health.”

Saint Mary’s Regional Medical Center of Northern Nevada: “To deliver compassionate, quality care to patients and better healthcare to communities.”

Northern Nevada Hopes: “Our mission is to build a healthier community by providing affordable, high-quality medical, behavioral health, and support services for all.”

Pfizer Pharmaceuticals: “We will become the world’s most valued company to patients, customers, colleagues, investors, business partners, and the communities where we work and live.”

The WellPoint Companies: “The WellPoint Companies provide health security by offering a choice of quality branded health and related financial services designed to meet the changing expectations of individuals, families, and their sponsors throughout a lifelong relationship.”

New York-Presbyterian Hospital: “It is the mission of New York-Presbyterian Hospital to be a leader in the provision of world-class patient care, teaching, research, and service to local, state, national, and international communities.”

The Center for Disease Control: “CDC works 24/7 to protect America from health, safety, and security threats, both foreign and in the U.S. Whether diseases start at home or abroad, are chronic or acute, curable or preventable, human error or deliberate attack, CDC fights disease and supports communities and citizens to do the same.”

Valley OB/GYN: “At Valley OBGYN, we strive to provide quality comprehensive patient-centered women’s care here in Spokane Valley.”

The American Psychological Association: “Our mission is to promote the advancement, communication, and application of psychological science and knowledge to benefit society and improve lives.”

Dentistry for Children: “Dentistry for Children believes that good dental health starts in infancy. Our dedicated pediatric dentists and teen dental specialists promote cavity prevention and good dental habits to help create a positive experience at an early age and into their adolescent years.”

Mission Statement Examples for Governments and/or Government Entities

The City of Windsor, Canada: “The City of Windsor, with the involvement of its citizens, will deliver effective and responsive municipal services, and will mobilize innovative community partnerships.”

Cliffside Park, New Jersey Police Department: “The Cliffside Park Police Department is committed to providing a safe and peaceful environment in the Borough of Cliffside Park through effective and impartial law enforcement.”

Fire Department New York: “As first responders to fires, public safety and medical emergencies, disasters, and terrorist acts, FDNY protects the lives and property of New York City residents and visitors. The Department advances public safety through its fire prevention, investigation, and education programs. The timely delivery of these services enables the FDNY to make significant contributions to the safety of New York City and homeland security efforts.”

Municipal Court of Lakeview, Texas: “Our mission is to provide an impartial, unbiased, fair, and respectful forum for the trials of all Class C misdemeanor Penal Code offenses, Health and Safety Code offenses, Alcoholic Beverage Code offenses, City Ordinance offenses, as well as to preside over administrative and civil proceedings, as authorized by state law.”

Albany, Georgia: “The City of Albany delivers fiscally responsible, highly dependable services to the citizens in the community and the region with integrity and professionalism.”

Chicago Public Library: “We welcome and support all people in their enjoyment of reading and pursuit of lifelong learning. Working together, we strive to provide equal access to information, ideas, and knowledge through books, programs, and other resources.”

Seattle, Washington City Clerk: “Provide consistent high-level services which promote and strengthen a world-class government prepared to meet the emerging needs of the 21st century. Ultimately, improving the quality of life for individuals (and the community at large) by being one of the top-tier local government agencies in our nation and by building on our interdisciplinary strengths.”

Michigan Civil Service Commission: “To provide innovative, effective, and timely HR consultation and services to attract, develop, and retain a workforce that is diverse, flexible, creative, and competent to meet the ever-changing needs of state government.”

City of Reno: “Creating a community that people are proud to call home.”

For a deep dive on Mission Statements, check out our post on all things mission.

What are the 5 components of a mission statement?

What is the purpose of a mission statement?

Remember that a mission statement explains why your organization exists. It is a foundational element of your plan that establishes your core purpose and who you serve!

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Creating a mission and vision statement for our research group

Published: January 16, 2012

Author: Jessica Hellmann

How to Write a Mission Statement + 10 Great Examples

17 min. read

Updated May 10, 2024

Why is an effective mission statement so valuable? It’s worth taking a minute to ask what it is about certain brands that keep us coming back. What is it about them that makes us spend more time, money, or effort over other options? Is it the price? Maybe the convenience? Or is it something more?

The brands and businesses that we really connect with do more than just supply a product or service . They showcase a purpose, a mission that we can get behind. This can be displayed in how they interact with customers, the organizations and communities they support, and even the way they develop their products.

And there’s no better way for a business owner to showcase this purpose, than through a well-written mission statement.

On this page

• What is a mission statement?

Mission statement or vision statement?

• Why write a mission statement?
• How to write a great mission statement
• 10 Examples of Great Mission Statements

A mission statement is a simple action-oriented statement that explains your company’s purpose. It summarizes what your company does for customers, employees, and owners, and typically includes general descriptions of your organization, its core function, and its goals. In short, you’re explaining what you do and why you do it within a mission statement.

Depending on the focus of your business, your mission statement may be even broader. Explaining not just how you serve your customers and employees, but your community and the world at large. Some businesses even opt to separate this larger aspiration into what’s known as a vision statement.

A vision statement is exactly what it sounds like. It’s a vision for the direction of your company and what it aspires to be. 

These two statements aren’t really interchangeable. They both reflect the purpose and goals of your business, but serve completely different purposes. Your mission statement is the roadmap to achieve your vision. Your vision statement is a much broader picture of the aspirations for your business. 

These can be completely separate written statements for your business, or they can be combined into a more comprehensive mission statement. Having all three does allow you to utilize them for different business purposes, so it may be worth developing variations over time.

Speaking of variations, it’s important to note that your mission statement will likely evolve over time as your business grows and changes. So, don’t be afraid to make adjustments when it seems necessary, and avoid looking for the perfect version of your mission statement. 

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I’ve had a 30-year love-hate relationship with mission statements. I’ve read thousands. I love it when a mission statement defines a business so well that it feels like strategy—which does happen—and I hate it when a mission statement is generic, stale, and completely useless. 

Just because a traditional business plan often includes a mission statement isn’t a reason to do one. If it’s not going to be useful for you and help guide your business, don’t bother. The vast majority of the mission statements are just meaningless hype that could be used to describe any business.

Don’t fall into the trap of writing a mission statement just because some checklist or expert said you had to. There are actually sites that poke fun at how most mission statements use vague, high-sounding phrases to say nothing. You should write a mission statement if you want to add clarity to your business goals and you want to get your employees, investors, and customers to understand what your organization is all about. 

Developing your company’s first mission statement, or writing a new or revised one, is your opportunity to define the company’s goals, ethics, culture, and norms for decision-making. The daily routine of business gets in the way sometimes, and a quick refresh with the mission statement helps you take a step back and remember what’s most important: the organization has a purpose. 

So how do you make a useful mission statement? Over the decades I’ve spent reading, writing, and evaluating business plans , I’ve come up with a process for developing a useful mission statement, and it boils down to these five steps.

1. Start with a market-defining story

A really good market-defining story explains the need, or the want, or—if you like jargon—the so-called “why to buy.” It defines the target customer or “buyer persona .” And it defines how your business is different from most others, or even unique. It simplifies thinking about what a business isn’t, what it doesn’t do.

Imagine a real person making the actual decision to buy what you sell. Why do they want it? How did they find your business? What does it do for them? The more concrete the story, the better. And keep that in mind for the actual mission statement wording: “The more concrete, the better.”

This isn’t literally part of the mission statement. Rather, it’s an important thing to have in your head while you write the mission statement. It’s in the background, between the words. If you’re having trouble getting started, make a quick list of what your company does and doesn’t do.

2. Define what your business does for its customers

Start your mission statement with the good you do. Use your market-defining story to suss out whatever it is that makes your business special for your target customer .

Don’t undervalue your business: You don’t have to cure cancer or stop global climate change to be doing good. Offering trustworthy auto repair, for example, narrowed down to your specialty in your neighborhood with your unique policies, is doing something good. So is offering excellent slow food in your neighborhood, with emphasis on organic and local, at a price premium.

This is a part of your mission statement, and a pretty crucial part at that—write it down.

If your business is good for the world, incorporate that here too. But claims about being good for the world need to be meaningful, and distinguishable from all the other businesses. Add the words “clean” or “green” if that’s really true and you keep to it rigorously. Don’t just say it, especially if it isn’t important or always true.

For example, Apple Computer’s 2020 mission statement is:

“Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. Apple’s four software platforms—iOS, macOS, watchOS, and tvOS—provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay, and iCloud. Apple’s more than 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it..”

That one obviously passes the test of defining the company with flying colors. Nobody could mistake that mission for generic hype. And it’s an interesting change from the early mission as defined by founder Steve Jobs:

“To make a contribution to the world by making tools for the mind that advance humankind.”

Ikea, on the other hand, starts its mission statement with something that could be any company anywhere. “Our vision is to create a better everyday life for the [sic] many people.” To its credit, it goes on to define a “rest of the mission” that could only be IKEA:

“We make this possible by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.”

And note, in this mission statement, how Sweetgreen incorporates a world vision into a product-oriented mission statement:

“Founded in 2007, Sweetgreen is a destination for delicious food that’s both healthy for you and aligned with your values. We source local and organic ingredients from farmers we know and partners we trust, supporting our communities, and creating meaningful relationships with those around us. We exist to create experiences where passion and purpose come together.”

3. Define what your business does for its employees

Good businesses are good for their employees too or they don’t last. Keeping employees is better for the bottom line than turnover. Company culture matters. Rewarding and motivating people matters. A mission statement can define what your business offers its employees.

My recommendation is that you don’t simply assert how the business is good for employees—you define it here and then forever after make it true.

Qualities like fairness, diversity, respect for ideas and creativity, training, tools, empowerment, and the like, actually really matter. However, since every business in existence at least says that it prioritizes those things, strive for a differentiator and a way to make the general goals feel more concrete and specific.

Don’t worry about being fully unique

With this part of the mission statement, there’s a built-in dilemma. On the one hand, it’s good for everybody involved to use the mission statement to establish what you want for employees in your business. On the other hand, it’s hard to do that without falling into the trap of saying what every other business says.

Stating that you value fair compensation, room to grow, training, a healthy, creative work environment, and respect for diversity is probably a good idea, even if that part of your mission statement isn’t unique. That’s because the mission statement can serve as a reminder—for owners, supervisors, and workers—and as a lever for self-enforcement.

If you have a special view on your relationship with employees, write it into the mission statement. If your business is friendly to families, or to remote virtual workplaces, put that into your mission.

You may not need to focus on employees

And this is rare in mission statements. The vast majority are focused on messaging for customers. My recommendation here is not the norm. I include it because it’s good practice, even though not common.

While I consulted for Apple Computer, for example, that business differentiated its goals of training and empowering employees by making a point of bringing in very high-quality educators and presenters to help employees’ business expertise grow. That was part of the culture and, to my mind, part of the mission; but it wasn’t part of the mission statement. It could have been.

American Express, however, includes the team in its mission:

“We have a mission to be the world’s most respected service brand. To do this, we have established a culture that supports our team members, so they can provide exceptional service to our customers.”

4. Add what the business does for its owners

In business school, they taught us that the mission of management is to enhance the value of the stock. And shares of stock are ownership. Some would say that it goes without saying that a business exists to enhance the financial position of its owners, and maybe it does. However, only a small subset of all businesses are about the business buzzwords of “share value” and “return on investment.”

In the early years of my business, I wanted peace of mind about cash flow more than I wanted growth, and I wanted growth more than I wanted profits. So I wrote that into my mission statement. And at one point I realized I was also building a business that was a place where I was happy to be working, with people I wanted to work with; so I wrote that into my mission statement, too.

However, this element too, as with the suggestion about including employees, is unusual. Few mission statements do it. That’s understandable, since most mission statements are outward-facing only, aimed at customers and nobody else.

Still, some of the best mission statements incorporate a much broader sense of mission that includes, or at least implies, the mission of ownership.

Warby Parker, an eyewear company, does a great job at voicing a higher mission that includes customers, employees, and owners.

“Warby Parker was founded with a rebellious spirit and a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially-conscious business.”

5. Discuss, digest, cut, polish, review, and revise

Good mission statements serve multiple functions, define objectives, and live for a long time. So, edit. This step is worth it.

Start by considering developing a full mission statement for internal use and using a customer-facing subset for general publication. That’s common. Many companies have segmented mission statements, with sections set aside and categorized by type or goal. Use bullet points or sections if that works for you. Part of the reason people confuse mission with mantra and vision is that many businesses use them together, and many others also redefine them to fit their context. So what a company does for customers is often called vision, despite the formal definition.

Remember, form follows function, in mission statements, as in all business writing. Make it work for your business. Or don’t do it at all. If you want to call it a vision, and that works for employees and customers, then do that.

Cut out general terms

As you edit, keep a sharp eye out for the buzzwords and hype that everybody claims. Cut as much as you can that doesn’t apply specifically to your business, except for the occasional special elements that—unique or not—can serve as long-term rules and reminders. Unique itself, the word, means literally, the only one in the world. Use it sparingly. Phrases such as “being the best possible,” “world-class,” and “great customer service” mean little because everybody uses them. Having great customer service is way harder than writing that into a mission statement.

Read other companies’ mission statements, but write a statement that is about you and not some other company. Make sure you actually believe in what you’re writing—your customers and your employees will soon spot a lie.

Then, listen. Show drafts to others, ask their opinions and really listen. Don’t argue, don’t convince them, just listen. And then edit again.

And, for the rest of your business’s life, review and revise it as needed. As with everything in a business plan, your mission statement should never get written in stone, and, much less, stashed in a drawer. Use it or lose it. Review and revise as necessary, because change is constant.

• Great Mission Statements: 10 Examples

If you’re looking for some inspiration to get you started on your own mission statement, here are a few of my favorites.

1. Southwest Airlines

“The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.”

What’s most interesting about Southwest’s mission statement is that they don’t mention anything about getting from point A to point B. Their mission is all about how they differentiate what, these days, can be seen as a commodity experience. They also focus on their own employees and the “spirit of the company”, not just the customer experience.

2. Urban Outfitters

“A lifestyle retailer dedicated to inspiring customers through a unique combination of product, creativity and cultural understanding. Founded in 1970 in a small space across the street from the University of Pennsylvania, Urban Outfitters now operates over 200 stores in the United States, Canada, and Europe, offering experiential retail environments and a well-curated mix of women’s, men’s, accessories and home product assortments.”

Urban Outfitters focuses on the experience that they deliver and the focus on what they do. Their mission drives what their stores look like and what their goal is: to inspire. They also nod to their heritage of starting small and growing.

“At Recreational Equipment, Inc. (REI) we believe a life outdoors is a life well-lived. We believe that it’s in the wild, untamed and natural places that we find our best selves, so our purpose is to awaken a lifelong love of the outdoors, for all.”

REI’s mission focuses mostly on what it wants to do for its customers, but hidden in the mission statement is a mission to preserve the environment as well. Their focus on “getting outside” is what creates a connection between them and their customers.

4. Starbucks

“To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.”

Starbucks expands on its mission statement by stating its core values. This is really an extension of the mission statement and explains how they focus on their customers, how they grow their company, and how they work with employees. You can read their values here .

5. Walgreens

“Walgreens’ mission is to be America’s most-loved pharmacy-led health, well-being, and beauty retailer. Its purpose is to champion everyone’s right to be happy and healthy.”

Walgreen’s mission really defines their goals: what they want to achieve and in what product categories they want to achieve it in. They also bring in their broader purpose when they talk about “everyone’s right to be happy and healthy.”

“Make work-life simpler, more pleasant, and more productive.”

While Slack’s mission statement is short, it implies a lot. “Work” doesn’t just mean their customer’s work, it means their own work at their company. Their mission statement serves them both internally and externally.

7. The Coca Cola Company

“Refresh the world. Make a difference.”

Coca Cola takes a slightly different approach with a statement of purpose and then a vision statement. Their purpose is essentially their mission statement and says a lot for being so short. They want to refresh people in both body and spirit while making a positive impact on the world. Their vision also implies their goal of serving the entire world’s population which hits on their corporate and shareholder goals.

8. Patagonia

“We’re in business to save our home planet.”

Another short mission statement that says so much more than you would think at first glance. First and foremost, Patagonia doesn’t say that they are a non-profit – they state that they’re a business. And, this implies that they need to be a strong, healthy business to meet their goal of saving the planet. Their mission applies to their employees, their customers, their products, and their activism.

9. charity: water

“charity: water is a nonprofit organization bringing clean and safe drinking water to people in developing countries.”

charity: water’s mission statement is clear and to the point – it simply describes what it does and who it does it for. For most non-profit mission statements, this is enough.

 10. Asana

“Asana’s mission is to help humanity thrive by enabling the world’s teams to work together effortlessly.”

Similar to other mission statements, Asana blends a message about what they do with a higher goal of enhancing the world outside of their company. Yet, they still hint at their target market and goals of being a world-wide company, thus improving the lives of their employees and shareholders.

Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.

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Why Your Company Needs a Mission Statement + Examples and Tips

Increased motivation, engagement, loyalty, and performance—these are all qualities leaders are tasked with inspiring, boosting, and maintaining within their companies. Yet, many businesses underperform and wind up failing. According to the U.S. Bureau of Labor Statistics, less than 50% of startups survive through their fifth year. There’s reason to believe that one of the issues standing in their way is the lack of a clear, well-defined mission statement, which is needed to guide a company and its people. 

Key Takeaways

What is a mission statement purpose and benefits.

“A mission statement defines what an organization is, why it exists, its reason for being.” Peter Drucker

A mission statement is a concise statement that describes the fundamental purpose and values of an organization. A company’s mission statement provides a clear, compelling, and memorable description of the reason for the business’s existence , as well as its objectives. Additionally, it aligns employees’ actions and behaviors with the company’s goals. It can also differentiate the organization from its competitors to build a strong brand identity. In other words, it explains why a customer should buy or work with a specific company over others that are similar.

How to Write a Mission Statement 

“A mission statement should be a living, breathing thing that everyone in your organization can embody and strive towards.” SIMON SINEK

Crafting a powerful mission statement into a concise message starts by answering a few basic questions: “Who?” “What?” “Why?” “How?” 

Elements to Include in a Mission Statement

21 examples of the best mission statements.

To understand the components that make up a good mission statement, it helps to look at some examples from companies that do it right. Below are 21 mission statement examples taken from various companies and organizations:

1. Google: “To organize the world’s information and make it universally accessible and useful.”

2. Amazon: “To be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.”

3. Starbucks: “To inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.”

Why it’s good: It’s unique, memorable, enduring, and inclusive.

4. Nike: “To bring inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete.)”

5. Disney: “To entertain, inform, and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds, and innovative technologies that make ours the world’s premier entertainment company.”

6. Walmart: “To save people money so they can live better.”

7. LinkedIn: “To connect the world’s professionals to make them more productive and successful.”

8. FedEx: “To enable global commerce through our extensive portfolio of e-commerce, transportation, and business solutions.”

9. IBM: “To be essential to our clients’ success by providing world-class solutions and services that leverage industry and business process expertise, and our global scale, while demonstrating a commitment to sustainability.”

10. Airbnb: “To create a world where anyone can belong anywhere.”

11. Tesla: “To accelerate the world’s transition to sustainable energy.”

12. Ford: “To drive human progress through freedom of movement.”

13. Etsy: “To keep commerce human, and we’re committed to using the power of business to strengthen communities and empower people.”

14. Procter & Gamble: “To provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come.”

Why it’s good: It’s rooted in the company’s values, it’s enduring, and it elevates the brand.

15. The New York Times: “To enhance society by creating, collecting, and distributing high-quality news and information.”

16. The American Red Cross: “To prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.”

17. Teach for America: “To enlist, develop, and mobilize as many as possible of our nation’s most promising future leaders to grow and strengthen the movement for educational equity and excellence.”

18. Amnesty International: “To conduct research and generate action to prevent and end grave abuses of human rights, and to demand justice for those whose rights have been violated.”

19. The Nature Conservancy: “To conserve the lands and waters on which all life depends.”

20. The World Wildlife Fund: “To conserve nature and reduce the most pressing threats to the diversity of life on Earth.”

21. Doctors Without Borders : “To provide independent, impartial assistance to those in need, irrespective of race, religion, gender, or political affiliation.”

Mission Statement vs. Vision Statement

“Your mission statement becomes your constitution, the solid expression of your vision and values. It becomes the criterion by which you measure everything else in your life.” Stephen Covey

A mission statement describes what an organization currently does , while a vision statement describes where it wants to go in the future. Both are important for setting the direction of an organization, but they serve different purposes.

Mission Statement FAQs

How can you write an effective mission statement, what makes a mission statement bad .

Avoid certain things when writing a mission statement, such as making it far too long, unrealistic, or unrelated to your company’s values. You don’t want to include information that is irrelevant to the organization’s purpose and values, or that’s too misleading. 

Can a mission statement change? 

A company may also need to revise or update its mission statement over time to reflect changes in the market, customer needs, or the company’s goals and objectives. For example, if a company expands into new markets or introduces new products or services, its mission statement may need to be updated to reflect these changes.

Ways to Make Your Mission Statement Stronger

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How to Write the Perfect Mission Statement (With Examples)

Learn what a mission statement is, why you need one and how to write the perfect one for your business.

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Developing a mission statement is a lengthy process that involves the input of team members who fully understand your business, employees, customers, industry, and the products and services your company provides.

Once completed, your organization can share its mission statement so consumers, employees, investors and other stakeholders know precisely what your organization does (or doesn’t do), what it values and why it exists. Often a mission statement can help clarify an owner’s ideas about their business’s “whats” and “whys.”

We’ll explore mission statements, why companies need them, and how to craft the perfect mission statement for your organization. 

What is a mission statement?

A mission statement is a declaration of what your company does and why it exists. This message is designed for internal and external audiences; it should ignite interest in the organization as it builds its brand .

The best mission statements have two primary objectives: 

• Educate: Mission statements educate by sharing what the organization does, how it does it and why.
• Inspire: If it’s a well-written mission statement, its second objective is to inspire. The best mission statements energize people to learn more about the brand and become supporters.

How to create a mission statement

When creating your mission statement, you’ll need to understand its essential components and ask probing questions to define precisely what your organization does and how. Finally, you’ll need to outline your organizational mission so it’s clear to everyone reading it. 

1. Include three essential components. 

According to Chris Bart, a retired professor of strategy and governance at McMaster University, a well-written mission statement has three essential components. Address each of these components when creating your mission statement:

• The business’s key market: Who is your customer base ? What industry does your business serve?
• The company’s contribution, or “what”: What product or service does your business offer? How does it better your local community or humanity?
• Distinctions between your solution and competing ones: What makes your product or service unique? Why should your audience buy your product over the competition’s?

2. Dig deeper to uniquely portray your business. 

While incorporating the essential elements, ask yourself – and your team – probing questions to truly understand who your business serves, what your organization does and how it works. Here are some questions to start with:  

• Why do we exist?
• What do we do?
• How do we use our products – or services – to achieve our goals?
• Who do we serve?
• How do we serve them?
• What do we do better than anyone else?
• What differentiates us from our competitors?
• How do our customers describe us?

3. Define your organizational mission. 

Creating an accurate, inspiring mission statement isn’t purely a philosophical exercise. It has to be practical, too. A mission statement must make sense to those who read it, whether they know about your organization or not.

Keep these four tips in mind as you define your organizational mission:

• Make the connection obvious: People unfamiliar with your company who read your mission statement should come away with a clear, concise understanding of what your organization does and why it exists.
• Be brief, yet informative: Keep the statement under 25 words. If it’s longer, people won’t read it or remember your company.
• Talk to stakeholders: Before finalizing your mission statement, speak to as many stakeholders as possible to see if it makes sense to them. Encourage feedback by seeking out board members’, long-time customers’ and trusted vendors’ opinions.
• Develop a long-term mission: This may be one of the more challenging aspects of writing a mission statement because defining what your organization is about today can be easier than providing predictions. However, you can update your long-term goals as  events and changes occur. 

Avoid common mission statement mistakes

Since your mission statement helps define your business, getting it right is crucial. Avoid these typical mistakes: 

• Using elaborate language: Avoid the pitfalls of “fancy” writing and using ambiguous words. Aim for clarity and brevity, and don’t make your mission statement overly formal. You want people to relate to it, not misunderstand it.
• Failing to update your statement as your business evolves . Revisit your mission statement over time to ensure it still resonates with your company’s current purpose. While it may seem like a clear, concise mission statement should cover all your bases – like any business-defining feature – it must also evolve as your business grows.

What do effective mission statements have in common? 

Effective mission statements are succinct and thoughtful.  

• Succinct: The more succinct your mission statement, the more likely it will resonate with audiences. A lengthy mission statement that’s challenging to remember can fall flat. A good test to see if your mission statement hits the mark is if your employees can recite it. For example, the mission statement of media organization TED, famous for its TED Talks, is “Spread ideas.” In two short words, TED outlines what it does and why people might be interested in learning more about it.
• Thoughtful: Other companies take a more creative, thoughtful approach. LEGO, whose mission statement, “Inspire and develop the builders of tomorrow,” clearly defines what the company does – inspire and develop – and who its target customers are – the builders of tomorrow. In 2009, LEGO’s CEO Jørgen Vig Knudstorp said, “We make very clear the values we promise everyone we interact with – whether they are colleagues, partners in retail, the wider community, or – most important of all, of course – the children we deeply care for.” Its mission is woven through the entire organization, which is when mission statements come to life.

When companies don’t have well-constructed mission statements (or any mission statement), customers, potential customers and the public are forced to identify for themselves what the company is and why it exists.

What’s the difference between mission and vision statements?

Mission statements and vision statements are both crucial, but they have different objectives. A mission statement is focused on today, while a vision statement is focused on the future – what you want to become and how you want to impact people. 

Here are some questions that will define your vision statement:

• What are the organization’s goals and dreams?
• What will the world look like if we are successful?
• What problem(s) is the organization solving for the greater good?
• Who and what are we inspiring to change over the long term?

To help understand how mission statements and vision statements differ, compare Airbnb’s mission and vision statements.

• Airbnb’s mission statement: “Belong anywhere.” This mission statement is short and to the point. The message conveys that you can stay anywhere in the world and feel included when doing business with Airbnb.
• Airbnb’s vision statement: “Tapping into the universal human yearning to belong – the desire to feel welcomed, respected, and appreciated for who you are, no matter where you might be.” This message taps into a larger picture of what a future could look like when the global community imbues Airbnb’s philosophy.

Examples of effective mission statements

Here are examples of effective mission statements from well-known brands. These mission statements briefly define the organization, its purpose and its impact on humanity:

• Nike: “To bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.”
• JetBlue: “To inspire humanity – both in the air and on the ground.”
• Warby Parker: “To offer designer eyewear at a revolutionary price while leading the way for socially conscious business.”
• Tesla: “To accelerate the world’s transition to sustainable energy.”
• LinkedIn: “Connect the world’s professionals to make them more productive and successful.”
• Microsoft: Early days: “A computer on every desk and in every home.” Now: “To empower every person and every organization on the planet to achieve more.”
• Disney: “To entertain, inform, and inspire people around the globe through the power of unparalleled storytelling.”
• Ford: “To help build a better world, where every person is free to move and pursue their dreams.”

Finding your mission statement language

To get started, start tossing around words with trusted stakeholders. However, remember that you’re not looking for what “sounds good” as much as gaining clarity about what your business does. Brainstorm with others in low-stake sessions and see what language resonates with your brand. 

Remember that sounding good is important, but first you must define yourself. If your mission statement includes a nod to your business’s philosophy, values and culture of ethical behavior , the more benefits you’ll reap.

As with any other business plan or project, you may need to explore dozens of ideas before landing on your best fit. 

Patrick Proctor contributed to the writing and reporting in this article.

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23 Killer Mission Statement Examples (& How to Make Your Own)

A mission statement is a clear, concise summary of a company’s or individual’s unique contributions and serves as a guide for future decisions.

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Create a mission statement for yourself. Mission statements are not just for companies! Everyone should have a mission statement to keep them centered and on track.

What Is A Mission Statement?

A mission statement is a concise summary of a company’s, organization’s, or individual’s unique contributions to the world. It describes aims and values that serve as guideposts for future decision-making. 

A successful mission statement will include the company or your purpose, vision, and values. 

• Purpose: What are you or your company here to do?
• Vision: How are you or your company going to make a difference in the future?
• Values: Why are you or your company motivated to accomplish your goals? 

Research indicates that unless the mission statement accurately reflects 1 https://www.researchgate.net/publication/362882788_Developing_or_Revising_the_Mission_Statement the company and has a commitment from both high-level management and is known by employees, it can easily become an irrelevant document with no bearing on the workings of the company. 

But a mission statement done well? Ah, that’s a thing of beauty. 

A well-crafted mission statement will embody the company’s core values and personality. It will make decisions easier because leadership and employees alike use it as a common standard. In addition, it holds the company accountable for its actions and the direction its decisions take. 

A mission statement is different than a vision statement. A vision statement, on the other hand, describes an ideal state the company could achieve if it met its long-term goals. 

Let’s Get Personal (with Personal Mission Statements)

While mission statements are usually associated with companies, non-profit organizations, or government agencies, they can also be a powerful tool for individuals. 

A personal mission statement defines you as an individual or team member and identifies your passion and unique contributions. It also helps you specify how you define success and provides a focus on how you intend to accomplish long-term goals. 

Consider these personal mission statements of well-known individuals. How well do these statements match the contributions for which the person is remembered? 

• “To make people happy” – Walt Disney
• “I shall not fear anyone on Earth. I shall fear only God. I shall not bear ill will toward anyone. I shall not submit to injustice from anyone. I shall conquer untruth by truth. And in resisting untruth, I shall put up with all suffering.” – Mahatma Gandhi
• “I want to serve the people. And I want every girl, every child to be educated” – Malala Yousafzai
• “To be a teacher. And to be known for inspiring my students to be more than they thought they could be.” – Oprah Winfrey

From here on out, we’ll discuss mission statements in terms of a company, but keep in mind how these principles apply just as well to creating a personal mission statement.

You might also consider writing a family mission statement 2 https://www.researchgate.net/publication/321009946_Family_Mission_Statements .  

What Makes A Good Mission Statement? 

Let’s look at some examples to see what makes a killer mission statement. 

• Clear : Google’s mission “to organize the world’s information and make it universally accessible and useful” is very easy to understand. It doesn’t use any fancy buzzwords or jargon, unlike Weird Al Yankovic’s “Mission Statement.” 

• Concise : We love a short, catchy phrase as long as it isn’t vague. TED’s mission to “spread ideas” is about as concise as you can get. The brilliance is that it’s so simple without being simplistic, and the mission statement has also become a huge part of its branding. 
• Meaningful : The non-profit Cradles to Crayons chose a mission statement that defines the group they are dedicated to helping. It “provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive – at home, at school, and play.”
• Specific: IKEA uses its products as the central feature of a very specific mission statement, “offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.” Now, in some ways, specificity is going to limit your target audience. That’s fine. Your product or services will be most beneficial for people with specific needs. Go ahead; you can give up trying to appeal to everyone. If that’s something you want to work on, check out 11 Expert Tips to Stop Being a People Pleaser and Start Doing You .
• Memorable: Walmart is an example of a mission statement, “To save people money so they can live better,” that has been tied heavily into branding, which makes it easy to remember and recognizable. 
• Action-oriented: Coca-Cola uses action in more than just its mission statement, “to refresh the world in mind, body, and spirit, to inspire moments of optimism and happiness through our brands and actions.” Think of the many commercials that used the idea of refreshing and how Coca-Cola tied it to the emotions of optimism and happiness.
• Relevant: Tesla’s mission statement to “accelerate the world’s transition to sustainable energy” references a relevant topic of discussion in political and social circles and uses the great car analogy of accelerating to put itself at the forefront of the conversation.  
• Timeless: JetBlue’s mission to “inspire humanity — both in the air and on the ground” simultaneously evokes the image of the inspirational Wright brother’s flight, as well as a forward looking commitment to the future. While not specific, it’s a great example of a timeless mission statement. 

How to Write a Mission Statement in 6 Simple Steps

By this point, you may be feeling a little overwhelmed by the scope of this project you’ve taken on, and you haven’t even started yet. 

Deep breath. 

You’ve got this. 

And if you want a bit more help, check out 15 Tips to Master Attention to Detail And Be More Productive with ideas on how to break down the project into manageable tasks. 

1. Gather Supportive People

To end with a mission statement that will accurately reflect you or your company, it’s important to start by bringing in supportive people and relevant stakeholders. 

One study 3 https://www.researchgate.net/publication/257342552_Effectiveness_of_Mission_Statements_in_Organizations_-_A_Review found the attitudes of high-level managers toward a mission statement are a powerful indicator of its effectiveness. Another concluded that there is a gap 4 https://www.researchgate.net/publication/271654543_Mission_statement_perception between how leaders and non-leaders perceive, with leaders having a more positive attitude towards the mission statement. 

From the very beginning, a mission statement should be an opportunity to communicate to both employees and investors or customers. It’s tempting to try reaching out to “everyone,” but your company will have products or services that appeal to specific groups and repel others. 

Your mission statement will be most successful when you have a clear understanding of those groups. And they all need to be included in developing the mission statement and satisfied with the final outcome to create an understanding of and commitment to the statement. 

In presenting the idea to your team, you might say, “You know, we’ve been talking about clarifying our long-term goals and strengthening the sense of community. We’d like a mission statement that accurately describes who we are as a company. Are you willing to join the discussion so we ensure the final statement reflects the company from many different viewpoints?” 

If you’re interested in writing your mission statement, this is time for you to take a page from President Andrew Jackson’s book and convene your “kitchen cabinet,” an unofficial group of advisors. This could be family, friends, trusted coworkers, and any others you know who can answer a question honestly. Talk with them about your priorities, values, and how you can achieve your goals. Ask for them to point out blind spots you may have and how you can clarify your vision.

2. Find What Makes You or Your Company Unique

Once you’ve brought together as many people as possible, discuss the company’s big picture. 

• What is your purpose? If you don’t know your company’s purpose, try reading up on your favorite companies’ purposes. Starbucks’ purpose is “To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.” Tesla’s is “To accelerate the worlds transition to sustainable energy.” See more here . 
• What are your priorities? Think about what could make the most significant impact in your company, short term, and long term. Look at some ideas here ,
• What are your values? Your values as a company may look slightly different than your values. Do any of these resonate?
• What does your company take pride in? There are many ways to find satisfaction as a company, including these .
• What action word best describes your company? A company focused on enchanting experiences will have a different mission than one dedicated to dependable service. Look for ideas here .
• Who is your audience? If you’re trying to decide how to identify your target audiences, try these categories. 

As you answer these and other questions, you’ll begin to understand what makes your company unique. 

3. Time to Write it Down

Eventually, patterns and themes will emerge, becoming the core of your mission statement. To start, write these down in as many different ways as possible. 

• What is the most inspiring way to share your mission? 
• What is the simplest? 
• What is the most entertaining? 
• What is the best representation of your company’s personality? 

For example, imagine you run a woodworking business creating high-end furniture where your priority is to create a piece that can become a family heirloom. Here are a few ideas of different ways to focus your mission statement 

• Inspiring: Winding River Woodworks crafts the heirlooms of future generations. OR Winding River Woodworks builds today’s furniture for tomorrow’s memories. 
• Simplest: Winding River Woodworks builds exquisite furniture crafted to last generations. 
• Most Entertaining: Winding River Woodworks provides hand-crafted furniture designed to be a topic of tree-mendously lively discussion at Grandma’s funeral. 
• Personality: At Winding River Woodworks, we are artists and craftsmen looking for ways to turn an idea into an heirloom. 

Would you use the word “tree-mendously” in a mission statement? Probably not. But the best ideas are rarely the first ones, and taking the time to create a variety of statements also allows you to get past the common to develop the unique. 

If what you come up with could be stolen by your competitors and slapped on their websites or written by a Mission Statement Generator , you’re not there yet. 

4. Ask for Input

Next, it’s time to rewrite and refine. Read it aloud and consider how it sounds spoken. Take your drafts to different groups of team members and leaders. Ask for their input. 

For example, you might chat with a coworker at lunch and say, “You know, I’ve been working on helping write the new mission statement. Have you heard the latest version? Can I share it with you and get your thoughts on how we might improve it?”

You might consider sending the mission statement to various groups with a satisfaction survey. Offer them a way to express their confidence in implementing each aspect of the statement in their daily work, and allow an opportunity to offer feedback and suggestions.

For a personal mission statement, send your draft to your “kitchen cabinet” and ask them how your statement compares to what they know of your priorities and goals. See if any areas are unclear. 

When you have an effective mission statement that is clear, inspiring, and gets people excited, congratulations! 

5. Fly, My Pretty

Finally, you have your mission statement after many hours, countless revisions, and maybe a few gray hairs. 

Time to put it on the website where it will only be referenced by potential employees looking to impress their interviewer, right? 

For a mission statement to succeed, it must reflect and become part of a company’s culture. Reach shows that successful mission statements are rooted in good practice 5 https://www.researchgate.net/publication/262852056_Mission_purpose_and_ambition_redefining_the_mission_statement . Share the mission statement with everyone: leaders, employees, customers, and anyone standing still long enough to listen. Send it out into the world and watch it soar. 

Use your mission statement in strategy meetings to decide whether to invest in a new facility or an outreach program to the community. Or when it’s time to choose between two potential employees. Or how to express appreciation for your employees for their hard work. 

Fundamentally, your mission statement should be the standard by which your company makes decisions. 

Mission Statement Examples

Take a guess how many of the Fortune 500 companies have a mission statement? 

All of them. 

That’s right. The most successful companies in the US have at least one thing in common. So, how well do they adhere to their mission statement? As you read this list, think of the last commercial you saw for the company. Does their marketing match their mission statement? 

• AARP : To empower people to choose how they live as they age.
• Allstate : We help people realize their hopes and dreams through products and services designed to protect them from life’s uncertainties and to prepare them for the future.
• Amazon : To be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.
• Apple : To bring the best user experience to its customers through its innovative hardware, software, and services.
• Coca-Cola : To refresh the world in mind, body, and spirit, to inspire moments of optimism and happiness through our brands and actions.
• Cradles to Crayons : Provides children from birth through age 12 living in homeless or low-income situations with the essential items they need to thrive – at home, at school, and play.
• Google : To organize the world’s information and make it universally accessible and helpful.
• Harley-Davidson : We fulfill dreams through the experiences of motorcycling by providing motorcyclists and the general public with an expanding line of motorcycles and branded products and services in selected market segments.
• Hershey : Bringing sweet moments of Hershey happiness to the world every day.
• IKEA : Offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.
• JetBlue : To inspire humanity in the air and on the ground.
• Microsoft : To empower every person and every organization on the planet to achieve more.
• Nike : To bring inspiration and innovation to every athlete* in the world. [*If you have a body, you are an athlete.] 
• Patagonia : Build the best product, cause no unnecessary harm, and use business to inspire and implement solutions to the environmental crisis.
• State Farm Insurance : To help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• TED : Spread Ideas.
• Tesla : To accelerate the world’s transition to sustainable energy.
• Walmart : To save people money so they can live better.
• Walt Disney : To entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds, and innovative technologies that make ours the world’s premier entertainment company.

“Try To Take Over The World”

So now you know reasons to consider writing a mission statement. You know reasons not to write a mission statement. 

You know that a successful mission statement includes a purpose, vision, and values. You’ve learned how to write a mission statement and seen examples of mission statements from Fortune 500 companies. 

You understand that a good mission statement is clear, concise, meaningful, specific, memorable, action-oriented, relevant, and timeless. 

Now, your mission is this: if you were Brain, how would you improve your mission statement beyond “try to take over the world?” 

Still a little hesitant about your ability for world domination? Take a look at Self-Worth: 20 Ideas to Build Self-Esteem for suggestions about your own abilities. 

Not world domination. 

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30 Best Mission Statement Examples

Most companies have a common goal and vision that helps define their purpose. We’ve assembled 30 websites with the best mission statements.

Most companies have a common goal and vision that helps define their purpose often referred to as a mission statement. By including a mission statement on your website, you can easily articulate this purpose to everyone within the organization and to the public. In this article, we will define the purpose of a mission statement, as well as some awesome examples of mission statements to serve as online inspiration.

What is a mission statement?

A mission statement is a short explanation of a business’s overall purpose and why it exists. The mission statement explains the motivation behind who they serve and why they feel strongly about the solution they can provide for this market at this current point in time. Every business should include a mission statement or include it in your next web design project, as it provides a sense of common purpose among the organization and ensures that everyone is on the same page.

What is a vision statement?

It is important to understand that a mission and vision statement are not the same. A vision statement describes a company’s goals for the future, while a mission statement describes its purpose in the present time. While a vision statement is also important, the mission statement shows the public what they do and how they can help right now.

Where should you include a mission statement on your website?

The mission statement should be easy to locate on a website so that visitors can gain a basic understanding of the purpose of the business. Because the mission statement serves as a core piece of information, it usually works well when included in the “About Us” or “Bio” section of a website as this is an easily identifiable page.

What are the features of a mission statement?

A mission statement can serve as part of a business’s marketing plan, so it is important that it is crafted as a team because one person’s perspective may differ from another’s, even at the same organization. You want the mission statement to provide a sense of unity among the organization, so it is important to have multiple opinions when creating it so everyone is on the same page.

 The mission statement should also be incredibly clear and easy to understand, so avoid using any complex business terminology that the public might not understand. Since the  mission statement also explains the purpose or the why behind the business, it should not be worded like a business plan. Instead, keep the mission statement relatively concise and straightforward.

You also will want to revisit your mission statement every few years. As a business grows and changes, its mission statement might change depending on the market it serves and any updates or changes made to its products or services.

Other important mission statement features include:

1. What is the impact of your organization?

2. Emotional component- why does your organization choose to do this?

3. Uniqueness- why do you differ from competitors or similar organizations?

4. Implementation- what strategies do you use to achieve the above objectives?

Below are 30 of the best mission statement examples and company vision statements we’ve found online:

Feeding America

Girl Scouts

Warby Parker

Anheuser – Busch

Impact Makers

City of Hope

MovingWorlds

BeautyCounter

The Women’s Center

Code for America

Jonny Walker

Lutheran World Relief

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The real mission of the mission statement: a systematic review of the literature.

Published online by Cambridge University Press:  23 February 2018

A mission statement is a widely used strategic tool that emphasises an organisation’s uniqueness and identity. It was in the early 1980s that academics, managers, and consultants recognised the need for explicitly formulating a mission statement in organisations. Since then, mission statements have remained as a popular strategic tool in organisations. This article conducts a systematic literature review to synthesise research on mission statements. The analysis of the 53 articles selected includes a bibliometric and content analysis. According to their perspective, the works selected were grouped into four thematic areas: (1) mission statement development, (2) mission statement components, (3) mission impact on employees, and (4) mission impact on performance. The overreaching conclusion is that mission statements are widely used in practice but poorly researched in theory. Most articles adopt a managerial phenomenon-based strand, lacking a deep theoretical foundation. The article ends with suggestions for further research in terms of theory, practice, and methodology.

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• Volume 24, Issue 4
• Inés Alegre (a1) , Jasmina Berbegal-Mirabent (a2) , Adrián Guerrero (a2) and Marta Mas-Machuca (a2)
• DOI: https://doi.org/10.1017/jmo.2017.82

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35 Vision And Mission Statement Examples That Will Inspire Your Buyers

Published: February 28, 2024

Why do you choose to buy products and services from certain brands even when cheaper options exist? It often comes down to a compelling brand mission — like these 35 mission statement examples.

Brands use a mission statement to express their values. As consumers, we like to patronize businesses that have values we believe in.

A strong mission statement makes it easy for consumers to understand your values and feel confident purchasing from you.

Still, loyalty doesn’t happen overnight. Building brand loyalty, like creating mission and vision statements, takes time. You may just find the inspiration that you need in someone else’s mission statement, so we’ve gathered 35 example mission statements to help make your research easy.

If you’re in a bit of a time crunch, use this table of contents to find precisely what you’re looking for to inspire the development of your company’s mission.

100 Mission Statement Examples & Templates

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Table of Contents

What is a mission statement?

How to write a mission statement, what is a vision statement.

• Mission vs Vision Statements

Mission and Vision Statement Template

Best mission statement examples.

• Best Vision Statements Examples

A mission statement is a simple statement about the goals, values, and objectives of an organization. A mission statement summarizes why a business exists and helps a company respond to change and make decisions that align with its vision.

This brief description helps customers, employees, and leadership understand the organization’s top priorities.

An effective mission statement will naturally change over time. As a company grows, it may reach its early goals, and they’ll change. It’s important to revise mission statements as needed to reflect the business’s new culture as it achieves its goals and develops new targets.

What makes a good mission statement?

A great mission statement combines physical, emotional, and logical elements into one exceptional customer (and employee) experience that you value as much as they do. A good mission statement will not only explain your brand’s purpose but will also foster a connection with customers.

When your brand creates a genuine connection with customers and employees, they’ll stay loyal to your company, thereby increasing your overall profitability.

Mission statements also help you stand out in the marketplace, differentiating your brand from the competition.

I’ve personally observed that there’s more brand recognition for companies when consumers think they have an important mission.

When wearing a pair of TOMS shoes, I’ve noticed that people comment more on my shoes than when I’m wearing Converse or Nike shoes (which are both more well-known brands). TOMS famously created the One for One® model, where they vowed to donate one pair of shoes for every one purchased.

A memorable company mission makes your product more noteworthy.

What are the three parts of a mission statement?

Your mission statement should clearly express what your brand does, how it does it, and why the brand does it. You can quickly sum this up in your mission statement by providing the following:

• Brand purpose. What does your product or service do or aim to offer and for whom?
• Brand values. What does your company stand for? For example, are you environmentally conscious and provide a more sustainable solution to solve a problem? Values are what make your company unique.
• Brand goals. What does your company accomplish for customers? Why should they purchase from you instead of other competitors?

With these three components, you can create a mission that is unique to your brand and resonates with potential customers. Next, we’ll guide you step by step on how to write a proper mission statement to build on as your company evolves.

You understand the importance of a well-crafted mission statement that effectively summarizes a company’s purpose, but how do you write one? Let’s look at the steps to write a good mission statement, and then we’ll dive into mission statement examples to inspire your creativity.

• Explain your company’s product or service offering.
• Identify the company’s core values.
• Connect how your company’s offering aligns with your values.
• Condense these statements into one.
• Refine your mission statement.

1. Explain your company’s product or service offering.

A good mission statement helps prospects understand what your company does in a literal sense. This means explaining your offering in basic, clear terms. Your explanation should answer the most basic questions like:

• Are you selling a product or service?
• Why would customers buy it?
• How does your offering solve for the customer?

Record your answers and focus on how your product or service brings value to your buyer personas , otherwise known as your target audience.

2. Identify the company’s core values.

Now, this is where you can start thinking bigger. You didn’t just make a product or service at random. Instead, you’re most likely motivated by a set of core values . This is particularly important for socially conscious businesses and brands that care about well-being.

Core values are deeply ingrained principles that guide a company’s actions. Take HubSpot’s culture code, HEART , for example:

• Empathetic.
• Remarkable.
• Transparent.

These are principles that not only company employees respect but are principles that our customers appreciate as well. By identifying core values that hold meaning on personal and organizational levels, you’ll have an appealing set to add to your mission statement.

3. Connect how your company’s offering aligns with your values.

So, how can your company offering serve your core values? You need to draw a connection between the two in a way that makes sense to the public.

For example, if one of your core values centers on innovation, you want to frame your product or service as pushing boundaries and explaining how it helps customers innovate their lives or business practices. Essentially, you’re taking the literal benefit of the offering and expanding it to serve a higher purpose.

4. Condense these statements into one.

A mission statement can be as short as a single sentence or as long as a paragraph, but it’s meant to be a short summary of your company’s purpose. You need to state the what, who, and why of your company:

• What — The company offering.
• Who — Who you’re selling to.
• Why — The core values you do it for.

Condense this to be between one and three sentences long. At this stage of development, it’s often helpful to write several mission statement drafts to help process ideas and experiment.

Once you have successfully conveyed your brand’s message, it’s time to refine and perfect your mission statement.

5. Refine your mission statement.

Above all, your mission statement stands as a marketing asset that is meant to be:

• Free of fluff.

Your mission statement should clearly outline the purpose of your company offering, capture the company spirit, and show the common goals the company is working to achieve.

Have other team members or advisors read your mission statement draft and make adjustments if needed according to their recommendations. This is normally a slow process for brands, and I’ll share ideas and company mission statement examples in a moment to help inspire creativity in the writing process.

A vision statement is aspirational and expresses your brand’s plan or “vision” for the future and potential impact on the world. They often serve as a guide for a brand’s future goals and explain why customers and employees should stick around for the long haul.

What makes a good vision statement?

A good vision statement should be bold and ambitious. It’s meant to be an inspirational, big-picture declaration of what your company strives to be in the future. It gives customers a peek into your company’s trajectory and builds customer loyalty by allowing them to align their support with your vision because they believe in the future of your brand as well.

What are the three parts of a vision statement?

Your company vision is meant to be inspirational while also aligning with the company’s mission. A vision statement should have the following characteristics:

• Aspirational and ambitious. Have a lofty outlook for what you want your business to accomplish? Here’s the place to put it. Your vision statement should be aspirational and showcase how your business will grow in the future.
• Practical and achievable. While your statement should be ambitious, it shouldn’t be impossible. Set a goal that is both challenging and practical.
• General. Your vision should be broad enough to encompass all of your brand’s overall goals. Think of it as an umbrella for your mission statement and company objectives to nest under.

Both mission and vision statements are often combined into one comprehensive “mission statement” to define the organization’s reason for existing and its outlook for internal and external audiences — like employees, partners, board members, consumers, and shareholders.

The difference between mission and vision statements lies in the purpose they serve.

Mission Statement vs. Vision Statement

A mission statement clarifies what the company wants to achieve, who they want to support, and why they want to support them. On the other hand, a vision statement describes where the company wants a community, or the world, to be as a result of the company’s services.

Thus, a mission statement is a roadmap for the company’s vision statement.

A mission statement is a literal quote stating what a brand or company is setting out to do. This lets the public know the product and service it offers, who it makes it for, and why it’s doing it. A vision statement is a brand looking toward the future and saying what it hopes to achieve through its mission statement. This is more conceptual, as it’s a glimpse into what the brand can become in the eyes of the consumer and the value it will bring in the long term.

In summary, the main differences between a mission statement and a vision statement are:

• Mission statements describe the current purpose a company serves. The company’s function, target audience, and key offerings are elements that are often mentioned in a mission statement.
• Vision statements are a look into a company’s future or what its overarching vision is. The same elements from the mission statement can be included in a vision statement, but they’ll be described in the future tense.

Now that we know what they are, let’s dive into some useful examples of each across different industries.

This mission statement from InvisionApp is:

• Business babble-free.

As a result, it makes the folks at InvisionApp seem trustworthy and genuine.

What we like : This mission statement uses short senses and powerful words to be as pointed as possible.

7. Penguin Randomhouse : To ignite a universal passion for reading.

Microsoft is one of the most well-known technology companies in the world. It makes gadgets for work, play, and creative purposes on a worldwide scale, and its mission statement reflects that. Through its product offering and pricing, it can empower every person and organization.

What we like : This statement encompasses both the organizations and the individuals that use Microsoft products.

19. Disney : To entertain, inform, and inspire people around the globe through the power of unparalleled storytelling.

The Nike mission statement includes a unique element: an asterisk and a footnote expanding on their language choice.

It's concise yet answers a question that they know the athletic industry struggles to answer: What defines an athlete? It manages to simultaneously be informative and bring inspiration to their branding.

What we like : This mission statement articulates the target audience with very specific yet inclusive language.

24. Starbucks : To inspire and nurture the human spirit — one person, one cup, and one neighborhood at a time.

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Purpose, Mission, and Vision Statements

Purpose, Mission, and Vision Statements explain why a company exists, how it plans to achieve its goals, and what the business will ultimately achieve.

• January 31, 2023

What Are Purpose, Mission, and Vision Statements?

A Purpose Statement is an explanation of the company’s motivations and reasons for being, and why it works the way it does.

A Mission Statement is a definition of the company’s business, who it serves, what it does, its objectives, and its approach to reaching those objectives.

A Vision Statement is a description of the desired future state of the company. An effective vision inspires the team, showing them how success will look and feel.

Usage and satisfaction among survey respondents

How are purpose, mission, and vision statements implemented.

Typically, senior leaders will write the company’s Purpose, Mission, and Vision Statements with inputs from the broader organization. The development process usually begins by clarifying the purpose, then defining the mission, and then painting the vision. This requires leaders to:

• Clearly identify the corporate culture, values, strategy, and view of the future by interviewing employees, suppliers, and customers
• Address the commitment the firm has to its key stakeholders, including customers, employees, shareholders, and communities
• Ensure that the objectives are measurable, the approach is actionable, and the vision is achievable
• Communicate the message in clear, simple, and precise language
• Develop buy-in and support throughout the organization

Related Topics

Corporate Values Statements

Cultural Transformation

Strategic Planning

What Are Common Uses of Purpose, Mission, and Vision Statements?

Purpose, Mission, and Vision Statements are used both internally and externally.

They are used internally to:

• Guide management’s thinking on strategic issues, especially during times of significant change
• Help define performance standards
• Inspire employees to work more productively by providing focus and common goals
• Guide employee decision making
• Help establish a framework for ethical behavior

They are used externally to:

• Enlist external support
• Create closer linkages and better communication with customers, suppliers, and alliance partners
• Serve as a public relations tool

Abrahams, Jeffrey. 101 Mission Statements from Top Companies: Plus Guidelines for Writing Your Own Mission Statement. Ten Speed Press, 2007

Blount, Sally, and Paul Leinwand. “Why Are We Here?” Harvard Business Review , November/December 2019.

Collins, Jim, and Jerry I. Porras. “Building Your Company’s Vision.” Harvard Business Review , September/October 1996, pp. 65–77.

Kirkpatrick, Shelley A. Build a Better Vision Statement: Extending Research with Practical Advice. Lexington Books, 2016.

Knowles, Jonathan B., Tom Hunsaker, Hannah Grove, and Alison James. “What Is the Purpose of Your Purpose?” Harvard Business Review, March/April 2022.

Kotter, John P., and James L. Heskett. Corporate Culture and Performance . 1992. Reprint. Free Press, 2011.

Nanus, Burt. Visionary Leadership. Jossey-Bass, 1995.

Quinn, Robert E., and Anjan V Thakor. The Economics of Higher Purpose: Eight Counterintuitive Steps for Creating A Purpose-Driven Organization , Berrett-Koehler Publishers, 2019.

Raynor, Michael E. “That Vision Thing: Do We Need It?” Long Range Planning, June 1998, pp. 368–376.

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Finding a Company's Mission/Vision Statement

Finding mission/vision statements on the free web, finding mission/vision statements in umgc library databases, finding mission/vision statements in print books, finding mission/vision statements in ebooks.

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A company's mission statement briefly explains the company's purpose. The mission statement is focused on a company's past and present.

A vision statement explains a company's goals and plans for achieving the goals; the vision statement is focused on a company's future.

For more information about mission and vision statements, see Mission, vision, and values .

Mission/vision statements can be found using the following:

• UMGC Library Databases
• Print Books

Click on the links above to learn how to find company mission/vision statements in each of the sources listed.

The best place to find a company's mission/vision statement will usually be the company's own website. Try using a search engine such as Google or Bing and search for the company's name and the phrase  mission statement  and/or the phrase vision statement  -- for example:

starbucks "mission statement"

"under armour" "vision statement"

You may also be able to find a company's mission/vision statement and/or information about the company's mission/vision by searching in UMGC Library business databases such as ABI/INFORM Complete and Business Source Ultimate . Search for the company's name and AND it with the phrase  mission statement  and/or with other similar terms -- for example:

starbucks AND ("mission statement" OR "vision statement" OR "company mission" OR "corporate mission" OR "corporate purpose")

There are numerous print books available in USMAI Book Search , the UMGC Library catalog, that contain company mission/vision statements and/or that describe how to write a mission/vision statement. These include:

• 101 great mission statements: How the world's leading companies run their businesses
• 101 mission statements from top companies: Plus guidelines for writing your own mission statement
• Corporate philosophies and mission statements: A survey and guide for corporate communicators and management
• Mission statements: A guide to the corporate and nonprofit sectors
• Say it & live it: 50 corporate mission statements that hit the mark
• The mission statement book: 301 corporate mission statements from America's top companies

You will probably not find information about a particular company's mission/vision statement in the UMGC Library's ebooks, but you can find information about what mission/vision statements are and/or how to write them by using the Library's ebook databases to search for:

"mission statement*" OR "vision statement*"

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What Is a Mission Statement?

• How It Works

Drafting a Mission Statement

Displaying a mission statement.

• Advantages and Disadvantages
• Other Statements

The Bottom Line

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Mission Statement: How It Works and Examples

Investopedia / Joules Garcia

A mission statement is used by a company to explain, in simple and concise terms, its purpose(s) for being. The statement is generally short, either a single sentence or a short paragraph.

Key Takeaways

• A mission statement is used by a company to explain, in simple and concise terms, its purpose(s) for being.
• It is usually one sentence or a short paragraph, explaining a company's culture, values, and ethics.
• Mission statements serve several purposes, including motivating employees and reassuring investors of the company's future.
• To craft a mission statement, consider how your company impacts customers, donors, investors, or your community and why you strive to help these parties.
• A mission statement might slightly overlap other marketing content, but it is different from a vision statement, value statement, brand, or slogan.

How a Mission Statement Works

Mission statements serve a dual purpose by helping employees remain focused on the tasks at hand, and encouraging them to find innovative ways of moving toward increasing their productivity with the eye to achieving company goals.

A company’s mission statement defines its culture, values, ethics, fundamental goals, and agenda. Furthermore, it defines how each of these applies to the company's stakeholders —its employees, distributors, suppliers, shareholders, and the community at large. These entities can use this statement to align their goals with that of the company.

The statement reveals what the company does, how it does it, and why it does it. Prospective investors may also refer to the mission statement to see if the values of the company align with theirs. For example, an ethical investor against tobacco products would probably not invest in a company whose mission is to be the largest global manufacturer of cigarettes.

It is not uncommon for large companies to spend many years and millions of dollars to develop and refine their mission statements. In some cases, mission statements eventually become household phrases.

Mission statements aren't just for small or large companies. Many successful individuals, professionals, and investors have taken the time to craft a personal mission statement. These personal mission statements often incorporate the financial, professional, spiritual, and relational aspects of life. This, in turn, helps an individual maintain a healthy work/life balance that increases their personal achievement in all of these areas.

While it may be difficult to narrow down the focus of your company in a single statement, here are some tips to help you write a good mission statement.

• First, outline what your company does. This may be a good you produce or a service you provide to your customers —whatever makes your business run.
• Next, describe the way in which your company does what it does. Instead of being technical—that's not the point here—think of what values go into the core of your business. Maybe you value quality, customer service, or being sustainable. Alternatively, you may foster creativity and innovation in your business. These are key points to outline in your mission statement.
• Finally, include why you do what you do in your mission statement. This is key. It helps you stand out as a business, highlighting what sets you apart from the others in your industry. Remember to keep the mission statement short and to the point.

After you've drafted it, remember to look it over, edit it, and have someone else give it a once over. After you've approved it, you'll need to find a way to incorporate it wherever you can. In addition, be mindful to periodically review your mission statement. Although it's never ideal to constantly pivot your image and change your mission statement, your company may outgrow or shift directions resulting in the need of a new statement.

A company’s mission is its identity, and its vision is its journey to accomplishing its mission. A company should take as long as it needs to craft the right statement to describe its mission.

Once a mission statement is crafted, it's up to the company to make it publicly known. A mission statement only holds value if it is shared with existing and potential customers, vendors , donors, or employees.

Because a company's mission statement is often pretty short, it is easy to incorporate into marketing material. A mission statement should always be found somewhere on a company's website. In addition, it can also be used in marketing documents. A company may solicit employees to incorporate adding its mission statement as part of a company-wide standard e-mail signature block.

A mission statement is also a perfect "elevator pitch" sentence that key members of your company should know. Because it's so brief, it is easy to memorize. In addition, it's a perfect introduction for someone who has never heard of your company or wants to know more. Whether it's at a networking event, social gathering, or bus ride to work, a mission statement is an easy way to captivate a stranger's interest in your company should they ask what your company does.

Advantages and Disadvantages of Mission Statements

Companies can benefit from having a mission statement. First, it outlines a company's goals and position in the industry for its customers, competitors, and other stakeholders. It also helps the organization focus and stay on track to make the right decisions about its future.

Furthermore, the mission statement helps clarify a company's purpose. With a mission statement, a company's customers and investors can rest assured that the company is fully committed to achieving its goals and maintaining its values. It is also useful to guide and motivate employees, keeping them in line with the company's values.

Last, a mission statement adds validity to an organization. From the outside looking in, a mission statement demonstrates that a company has considered the big picture and the major goals it wants to accomplish. It demonstrates thoughtful leadership, reputability, and inspiration to potential investors, employees, or donors.

There are drawbacks to having a mission statement. Mission statements may sometimes be very lofty and far too unrealistic, which can distract employees from the company's goals. Management may become too distracted with high-level targets that shorter-term, necessary steps to get there become neglected.

Even though a mission statement is short and concise, it may take a lot of time and money to develop. The resources spent on a bad mission statement could be better spent elsewhere, creating an opportunity loss . The difficulty of crafting such a concise statement is many parties often have ideas, and there's not room for many of them. After the bulk of the work has been done, companies may struggle with "wordsmithing" or simply rearranging words instead of trying to generate value.

Last, by publicly announcing to the world the company's mission, some people on the outside (or even the inside) may disagree with the mission. In the examples below, some individuals may be skeptical of alternative sources of energy and may be scared away when learning of Tesla's mission statement. A mission statement doesn't give much opportunity for a rebuttal to clarify or further explain what a company is all about.

A mission statement is not required, though it may be a grant application for a nonprofit or asked for by an interested investor of a company.

Mission Statement Examples

Mission statements vary considerably from company to company. The following examples are the mission statements of some of the world's largest companies:

• Nike ( NKE ): "To bring inspiration and innovation to every athlete* in the world."
• Walmart ( WMT ): "We save people money so they can live better."
• Starbucks ( SBUX ): "With every cup, with every conversation, with every community - We nurture the limitless possibilities of human connection."
• Tesla ( TSLA ): "To accelerate the world's transition to sustainable energy."
• JP Morgan ( JPM ): "We aim to be the most respected financial services firm in the world."

Mission Statements vs. Other Statements

A mission statement is often confused or grouped with other types of organizational statements. Here are some other types of content and how they vary from a mission statement.

Mission Statement vs. Vision Statement

A company’s mission statement differs from its vision statement. While the mission statement remains unchanged for the most part and represents who the company is or aspires to be for the entirety of its existence, the vision statement can change. The latter outlines what the company needs to do to remain the way it has presented itself to be. In effect, a company’s mission is its identity, and the vision is its journey to accomplishing its mission.

Mission Statement vs. Value Statement

A company's value statement is also centered around a company's core principles and philosophy. However, it is more direct in guiding how decisions will be made and what will impact the daily culture of the organization. A value statement often includes actionable direction such as "taking ownership", "acting ethically", "doing what is right", or "being transparent." Whereas a mission statement describes the highest level of purpose, a vision statement starts to describe how that purpose will be achieved.

Mission Statement vs. Company Goals

A company's goals or business plan may be publicly disclosed or kept private/internal. In general, a company's goals are often even more specific, potentially referring to specific business lines, growth percentages, geographical regions, or new initiatives. While a mission statement often does not mention a specific aspect of the business, company goals are often measurable relating to departments or products so a company can track progress. A company's mission statement should drive the goals that are set.

Mission Statement vs. Brand

A brand is an suite of elements that encompasses a company's identity. This includes its marketing materials, engagement in community events, reviews from current and former employees, and its logo presence. A company's brand is also shaped by its mission statement. Though a small component, a mission statement helps customers, employees, and investors form an opinion of a company.

Mission Statement vs. Slogan

A slogan is a very brief, often memorable phrase that people primarily outside of your company can remember. Utter a great slogan such as "Just Do It" can invoke memories, commercials, logos, brand ambassadors, and emotions through a successful ad campaign . Although a mission statement is brief, it is longer and relatively more detailed compared to a slogan. A mission statement isn't meant to necessarily be catchy; it's meant to be informative and useful for guiding high-level decisions. Alternatively, a slogan is a very pointed marketing phrase used to be memorable even if it is less informative.

A mission statement is a brief description of the overarching meaning of the company or nonprofit. A mission statement does not explain what a company does or how it does it. It attempts to succinctly explain why a company exists and what its purpose is.

What Is an Example of a Mission Statement?

Microsoft's mission statement is: "Our mission is to empower every person and every organization on the planet to achieve more."

What Is in a Good Mission Statement?

A good mission statement is concise. It should be limited to one sentence, though it shouldn't be too limiting as it should encompass the entire company's purpose. A good mission statement also focuses on the long-term goal it wishes to deliver to customers.

How Do You Write a Mission Statement?

There's no single best way to come up with a mission statement. In general, the mission statement writing process should start with considering what a business does for the customers, employees, and general public. It's often best to begin by collecting more content than needed, then later refining the mission statement into a single sentence.

One method of brainstorming ideas of a mission statement is to think about personal experiences from the company. This could also include soliciting ideas or memories from employees. Instead of focusing directly on the narrow business element of your company, embrace the broader aspect. For example, Microsoft did not craft its mission statement around delivering Windows '98. Rather, it crafted its mission statement around the possibilities it presented through its product.

A mission statement is a simple and brief description that encompasses the purpose of a company defining its culture, goals, and values. It helps customers, employees, and investors have a clear vision of the company's top priorities. A good mission statement can also motivate employees and help them stay focused, as well as reassure investors of the company's future.

Nike. " What is Nike's Mission? "

Walmart. " History ."

Starbucks. " Message from Starbucks ceo: A Revitalized Mission for Our Limitless Future ."

Tesla. " About Tesla ."

JP Morgan. " About Us ."

Microsoft. " About Us. "

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More From Forbes

9 chatgpt prompts to write a business plan.

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Virgin Group founder Richard Branson once said , “If your pitch can’t fit on a beer mat, a napkin, or back of envelope, I’d rather listen to someone else’s pitch that can fit.” His thinking was that good ideas can be expressed very succinctly.

There’s a certain romance in those company-origin stories where inspiration strikes in the middle of a crowded bar and the founder jots down their idea on a napkin. In reality, starting a business requires more planning than just a brilliant idea. Whether trying to secure funding or simply creating a roadmap for your team, a well-thought-out business plan must be fastidiously organized and strategic—more than what could ever fit on a napkin. Entrepreneurs who write formal plans are actually 16% more likely to achieve viability than non-planners.

Fortunately for today’s aspiring entrepreneurs, the barriers to starting and planning a business have never been lower. Thanks to AI tools like ChatGPT, founders have efficient, relatively low-cost resources at their fingertips. Had ChatGPT been around nearly two decades ago, when I bootstrapped my online form business, I may have quit my day job sooner. Here are 9 ChatGPT prompts that today’s entrepreneurs can use to write a business plan.

1. Prepare An Executive Summary

Consider your executive summary your elevator pitch—where you concisely summarize your business plan, outline the concept, and spell out key financial data. It’s your reader’s introduction to your business, so you want to make a great first impression. Like the blurb on the back of a book, the purpose of your executive summary is to convince the reader to keep reading.

It’s arguably more efficient to write an executive summary after preparing the other sections of your business plan. That way, they can serve as a guide. With that in mind, here’s a prompt you can use once you’re ready to craft your executive summary.

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“I am developing a business plan for [my company/the company I plan to launch]. Below, I will provide key details about the business, including its mission, [products/services], target market, competitive advantages, growth objectives, and financial plan. Using this information, can you draft a compelling executive summary? If any information is missing or could be expanded, please highlight those areas and suggest what additional details I can provide to make the executive summary more impactful and comprehensive.”

2. Describe Your Company And Its Operations

It’s time to provide an overview of your company. What is the legal structure? What is your product or service? What unique value will your product or service offer your customers? Where is the company located? Is it brick-and-mortar, online, or both? Who are the key stakeholders?

In this section, you want to paint a more detailed picture of how your business will operate on a daily basis. Give this prompt a try:

“I am working on the company overview section of my business plan and need help crafting a detailed description. Here is some information on the company:

Legal structure: [LLC, corporation, etc.]

Product/service: [brief description]

Unique value proposition for customers: [brief description]

Company’s location: [brick-and-mortar address, online, or both]

Key stakeholders: [list key personnel]

How the business will operate: [brief description]

Can you help me draft a company overview using this information? If any important details are missing, please create a bulleted list and suggest how I can make the description more comprehensive.”

3. Draft A Mission Statement

Your mission statement should express why your company exists and its core values. Here, you can also explain what your company aims to achieve in the future.

You can simply draft your mission statement and ask ChatGPT to review it and offer any suggestions. Another option is to tell ChatGPT to rewrite your mission statement in a certain style, even channeling another company’s voice. For example, here’s a version of Jotform’s mission statement:

“Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Jotform is a gateway to gathering better information to propel your business.”

Here’s a prompt to rewrite this mission statement:

“I am writing the mission statement of my business plan. Can you rewrite the below mission statement in the style of [Apple/Tesla/Canva/etc.]?”

To demonstrate, here’s how ChatGPT rewrote our mission statement in the style of Apple:

“Jotform empowers businesses to effortlessly create seamless forms and collect valuable data. It’s the intuitive tool that transforms how you gather information, driving smarter decisions and success.”

“Jotform is revolutionizing the way businesses collect and harness data. With powerful, intuitive tools, we empower you to create dynamic forms that unlock smarter insights, driving progress and pushing the boundaries of what your business can achieve.”

“Jotform makes it easy for anyone to create powerful, customizable forms and gather meaningful data, all in one place. We’re simplifying the way businesses collect information, helping you work smarter and unlock new possibilities.”

4. Identify Your Market And Audience

The market analysis part of your business plan begins with defining the target market and audience. Here, you want to describe your business’s current and/or future target audience: the group of people or businesses you plan to sell to and the number of people or businesses who fit that description. This section should show that you understand your target market and how you’re meeting their needs. While ChatGPT can lend a hand in editing, it can also help conduct your research at this juncture. With that in mind, here’s a prompt you can use.

“I am working on my business plan and need help identifying and describing my target market. Here are the key details about my business:

Product or service description:

Unique value or benefit it provides to customers:

Existing research or insights about the market or customer demographics:

Geographic location or regions I plan to serve:

Current competitors:

Pricing strategy and product positioning:

Using this information, can you help me describe the ideal customer profile and target market segments for my business? Please also suggest any additional information that would help make the target market analysis more precise.”

5. Describe The Competitive Landscape

Military strategist Sun Tzu said, “Keep your friends close and your enemies closer.” As a business owner, knowing the competition will enable you to understand their strengths and weaknesses, and figure out how to define yourself.

This section of your business plan should inform readers about the competitive landscape and highlight opportunities in the market. It includes a list of competitors—direct, indirect, and aspirational—and summarizes who they are, what they offer, and who they serve.

To enlist ChatGPT’s help with this section, try the following prompt:

“I'm working on the competitive analysis section of my business plan and need help identifying and analyzing competitors. My business offers [briefly describe your business]. My customers are [brief description, including geographic location, if relevant]. I’d like you to help me identify the following:

Direct competitors (businesses offering similar products/services) and provide a brief summary of their strengths and weaknesses.

Indirect competitors (businesses offering alternatives to my product/service) and outline their strengths and weaknesses.

Aspirational competitors (companies I’m not competing with now but aspire to be like) and explain what makes them successful.

Finally, can you help identify any market opportunities based on this competitive analysis?”

6. Differentiate Your Business

In this section, you carve out your unique selling proposition and explain how you will stand out from competitors. As I tell mentee entrepreneurs, a crowded market doesn’t mean you should shy away from trying—as long as you’re exploiting a gap in that market. Here, you should highlight the products and services, or customer experience aspects that will make your business stand out. Although this section may be brief, it really guides every aspect of your business strategy. Here’s a prompt you can use to continue the above discussion with ChatGPT:

“I’d like to work on the section of my business plan where I differentiate my business. My business offers [briefly describe your business], and I believe we stand out because [list the key factors that define your business, such as unique products, superior customer service, innovative technology, etc.] Can you help me refine this by comparing these differentiating factors against the strengths and weaknesses of the competitors we identified above? I’d also like to know how I can better highlight my unique value proposition in the marketplace, given what my competitors are offering.”

7 & 8. Outline A Roadmap And Define Key Performance Indicators (KPIs)

This section provides a more detailed roadmap of how your business will execute its mission and meet its larger objectives. How will you get from point A to point B on your map? You want to identify your goals and key performance indicators (KPIs) that you will use to measure whether the business is succeeding at each step in the journey.

You can set both short- and long-term objectives, spelling out where you want to be in 1, 5, 10 years, etc. Goals should be SMART (Specific, Measurable, Achievable, Relevant, and Time-bound). Try this prompt:

“I'm working on setting SMART goals for my business plan. My business offers [brief description]. Could you help me formulate SMART goals for both short-term (6-12 months) and long-term (3-5 years) objectives? Make sure each goal is Specific, Measurable, Achievable, Relevant, and Time-bound. Can you also provide suggestions based on the following areas I want to focus on: [revenue growth, customer acquisition, product development, market expansion, etc.]? Also, can you create a list of any missing information that would help refine my SMART goals?”

To develop the goals and KPIs section of your business plan, you can use this prompt:

“I'm working on setting Key Performance Indicators (KPIs) for my business plan. My business offers [brief description], and I'm focused on tracking progress in areas like [list areas, like revenue growth, etc]. Can you help me identify:

Relevant KPIs for [areas listed above]?

Suggested benchmarks or targets for each KPI based on short-term (6-12 months) and long-term (3-5 years) goals?

Also, briefly describe how I can use these KPIs to measure success and make data-driven decisions?”

9. Develop A Financial Plan

The basic elements of your business’s financial plan are the income statement, cash flow projection, and balance sheet. This might be the least exciting part of your business plan, but it’s also one the most important. It proves that you’re not just presenting a back-of-the-napkin spark of an idea, but rather, a viable business.

ChatGPT can provide a template so that you can present this financial information in the most clear, organized manner possible. Here’s a simple prompt to try:

“Can you provide a template that I can use to create a clear, organized financial plan for my business plan?”

This alone will generate a thorough template, but feel free to add any information to tailor the template to your business. As always, the more context you can give ChatGPT, the more refined and relevant the answer.

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The flight on June 5 was the first time astronauts launched aboard the Starliner. It was the third orbital flight of the spacecraft, and its second return from the orbiting laboratory. Starliner now will ship to NASA’s Kennedy Space Center in Florida for inspection and processing.

NASA’s Commercial Crew Program requires a spacecraft to fly a crewed test flight to prove the system is ready for regular flights to and from the orbiting laboratory. Following Starliner’s return, the agency will review all mission-related data.

“We are excited to have Starliner home safely. This was an important test flight for NASA in setting us up for future missions on the Starliner system,” said Steve Stich, manager of NASA’s Commercial Crew Program. “There was a lot of valuable learning that will enable our long-term success. I want to commend the entire team for their hard work and dedication over the past three months.”

NASA astronauts Butch Wilmore and Suni Williams launched on June 5 aboard Starliner for the agency’s Boeing Crewed Flight Test from Cape Canaveral Space Force Station in Florida. On June 6, as Starliner approached the space station, NASA and Boeing identified helium leaks and experienced issues with the spacecraft’s reaction control thrusters. Following weeks of in-space and ground testing, technical interchange meetings, and agency reviews, NASA made the decision to prioritize safety and return Starliner without its crew. Wilmore and Williams will continue their work aboard station as part of the Expedition 71/72 crew, returning in February 2025 with the agency’s SpaceX Crew-9 mission.

The crew flight test is part of NASA’s Commercial Crew Program . The goal of NASA’s Commercial Crew Program is safe, reliable, and cost-effective transportation to and from the International Space Station and low Earth orbit. This already is providing additional research time and has increased the opportunity for discovery aboard humanity’s microgravity testbed, including helping NASA prepare for human exploration of the Moon and Mars.

Learn more about NASA’s Commercial Crew program at:

https://www.nasa.gov/commercialcrew

Joshua Finch / Jimi Russell Headquarters, Washington 202-358-1100 [email protected] / [email protected]

Leah Cheshier Johnson Space Center, Houston 281-483-5111 [email protected]

Steve Siceloff / Danielle Sempsrott / Stephanie Plucinsky Kennedy Space Center, Florida 321-867-2468 [email protected] / [email protected] / [email protected]

Related Terms

• Commercial Crew
• International Space Station (ISS)
• ISS Research
• Kennedy Space Center