workplace bullying phd thesis pdf

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Workplace Bullying: Impact on Depression and Anxiety and the Link Between Victim and Perpetrator Status

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Workplace Bullying and Mental Health

• Living reference work entry
• First Online: 14 July 2018
• Cite this living reference work entry

• Paul Maurice Conway 10 ,
• Annie Hogh 10 ,
• Cristian Balducci 11 &
• Denis Kiyak Ebbesen 12  

Part of the book series: Handbooks of Workplace Bullying, Emotional Abuse and Harassment ((HWBEAH,volume 2))

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The last two decades have seen a steep increase in the number of studies examining the relationship between workplace bullying and mental health. This comes as no surprise, considering that workplace bullying represents a powerful stressor and a severely traumatic experience that may profoundly shatter people’s assumptions about themselves and the surrounding world. The goal of this chapter is to make an overview of the extant international literature on the relationship between workplace bullying and mental health. After presenting the available meta-analytic findings, the chapter will summarize the most methodologically robust international research investigating the impact of workplace bullying on a diverse array of mental health problems, including depression, anxiety, psychological distress, post-traumatic stress disorder and burnout. Studies focusing on the mental health effects of witnessing bullying and examining reverse causation (i.e. the impact of mental health on the exposure to workplace bullying) will be also reviewed. The chapter will then move on to the available research on individual and work-related moderators of the relationship between workplace bullying and mental health. In the concluding section, the main gaps in current knowledge will be summarized, followed by a discussion of the future research directions needed to enhance our understanding of the link between workplace bullying and mental health.

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Department of Psychology, University of Copenhagen, Copenhagen, Denmark

Paul Maurice Conway & Annie Hogh

Department of Political and Social Science, University of Bologna, Bologna, Italy

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Conway, P.M., Hogh, A., Balducci, C., Ebbesen, D.K. (2018). Workplace Bullying and Mental Health. In: D'Cruz, P., et al. Pathways of Job-related Negative Behaviour. Handbooks of Workplace Bullying, Emotional Abuse and Harassment, vol 2. Springer, Singapore. https://doi.org/10.1007/978-981-10-6173-8_5-1

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DOI : https://doi.org/10.1007/978-981-10-6173-8_5-1

Received : 14 April 2018

Accepted : 15 April 2018

Published : 14 July 2018

Publisher Name : Springer, Singapore

Print ISBN : 978-981-10-6173-8

Online ISBN : 978-981-10-6173-8

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Workplace Bullying: The Role of Perseverative Cognition and Coping in Its Impact on Frontline Employees’ Health and Well-being

--> Mokhtar, Daniella (2019) Workplace Bullying: The Role of Perseverative Cognition and Coping in Its Impact on Frontline Employees’ Health and Well-being. PhD thesis, University of Sheffield.

This thesis investigates workplace bullying which refers to repeated negative acts between two parties where power imbalance exists, normally the victim being the one with less power. The aim of this thesis is to (1) investigate the longitudinal impact of workplace bullying on employees’ health and well-being, (2) examine the cognitive reactions (PC) and behavioural reactions (coping strategies) as a mechanism of frontline employees in dealing with workplace bullying and (3) explore how employees perceive and make meaning of their bullying experiences in the workplace. This research uses a sequential explanatory mixed-method approach to identify and explore workplace bullying trough frontline employees’ perception. Study 1 examined 70 frontline employees from various organizations living in Kuala Lumpur, Malaysia. This study focuses on the longitudinal impact of workplace bullying on employees’ health and well-being and its reverse causation, mediating mechanism of perseverative cognition on the bullying-well-being relationship as well as the moderating role of coping in the mediating relationship through a survey approach. Meanwhile, Study 2 identified and explored actions that were perceived as bullying, experiences and reactions both cognitive and behavioural of the victims dealing with workplace bullying, and the impacts on their health and well-being through a narrative approach. This study involved 20 participants recruited from Study 1 who were identified as victims. Results revealed that bullying was prevalent within the workplace which gives negative impact to the employees’ physical and psychological health. Repetitive negative thinking and worrying mediated the bullying-well-being relationship and this is moderated by certain acts of coping (e.g. problem solving and ignoring the problem). Silent retaliation and religious coping were one of the themes that emerged from the second study. Results of the two studies will be discussed further in the following chapters. The findings from this thesis reveals the need to improve the awareness of workplace bullying phenomena and organization’s current practice that would fit the needs of front line employees. This includes providing greater organizational support, better reinforcements of current policies, improve communication and develop preventive interventions.

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Impact of Workplace Bullying on Employee Performance: Mediating Role of Psychological Well-being

Current research is aimed to study the impact of workplace bullying (WPB) on EP with the mediating effect of psychological well-being (PWB) among the healthcare staff at hospitals in Azad Jammu and Kashmir, Pakistan. For empirical analysis Structural Equation Model (SEM) performed by using AMOS 21.0 to test the hypotheses of the study and to check the different relationships with the help of data collected from 873 respondents. It is found that WPB has negative outcomes for the performance of female nurses in the health sector of AJK, Pakistan. Statistical results indicate that PWB has negative and significance impact on performance; this is because WPB can badly affect the PWB of individuals at workplace. Current study is limited to analyzing negative consequences bullying, but further analysis can be done. E.g., performance of employees can be analyzed after implementation of adequate environment, training of employees and formulation policies that reduce stress at workplace. Current study is applicable for health care sector of Pakistan, as rare studies theoretically and empirically examined influence of bullying on performance of nurses in health sector AJ&K, Pakistan specially with mediating role of PWB. Finding of current research will enable health care sector of Pakistan to formulate strategies and create friendly environment for nurses to enhance their efficiency and performance. This paper theoretically contributes for health care centers to minimize the negative events from workplaces in order to yield better productivity. From the health sector perspectives this study explores that psychological well-being is badly affected by the negative event (WPB) and in result the performance of the nurses is not as required.

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"Abstract: The aim of this study is to investigate the relationships among perceived job stressors, workplace bullying and job stress using structural equation modeling. The data is obtained from 300 health service staff (junior doctors and nurses) in Turkey. Considering the findings, it is concluded that nurses experience more workplace bullying and job stress than junior doctors. It is also noted that the averages of work-overload, work-related bullying and burnout sub-factors are higher than the others. Results obtained from the structural equation modeling indicate that perceived job stressors affect workplace bullying positively and that perceived job stressors have a positive influence on job stress. Furthermore, there is a positive relationship between workplace bullying and job stress. In other words, job stress of health employees who experience workplace bullying is high. Keywords: Workplace bullying, Perceived job stressors, Job stress, Structural equation modeling, Health care services, Turkey"

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This research examines the impact of workplace bullying on organization related outcomes among Doctors. By using purposive sampling technique, data was obtained from 200 male and female doctors having age range from 23 to 45 years. The sample was obtained from 7 different public and private hospitals of Lahore city. NAQ-R scale by Einarsen et al. (2009), job related affective well being scale by Van Katwyk et al. (2000), overall Job satisfaction scale by Cook et al. (1981) and organizational-based self esteem scale by Pierce et al. (1989) were separately used to measure workplace bullying and organization related outcomes. The findings indicate that workplace bullying is strong predictor of lower job affective well being and job satisfaction. The findings of this research have implications for increasing our awareness of the actions and behaviors of workplace bullies and to introduce preventive measures for secure and good workplace settings for all workers.

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Bullying is the threatening factor in hospital environment for nurses’ health and wellbeing. Current research was administered with the aim of studying the relationship between bullying in hospital with psychological and spiritual well being among nurses. Research method was correlation and statistical population was the nurses of Yazd hospitals, among them 299 persons were selected using accessible sampling method.¬ Data gathering instruments were the future made questionnaires which reliability and validity of them verified, including bullying questionnaire, psychological well being questionnaire and spiritual questionnaire. Results revealed that there is significant relationship between bullying (contempt and despising, angry and revengefulness, neglect, verbal persecution, threatening and unconventional work stress) with psychological well being and spiritual well being (personal, communal, environmental and transcendental). Also the results of regression analysis revealed that ...

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The objective of this research is to study the relationship between Role Stress (RS) and Workplace Bullying (WB) of nurses at Teaching Hospitals in Egypt. The research community consists of all nurses at Teaching hospitals in Egypt. Due to time and cost constraints, the researcher adopted a sampling method to collect data for the study. The appropriate statistical methods were used to analyze the data and test the hypotheses.The research has reached a number of results; the most important of which are: (1) RS is an important part of nurses at Teaching Hospitals in Egypt that combine the individual with the organization and the role assigned to him or her within the general structure of the organization, (2) RS reduces staff productivity, which will affect the overall competitiveness of the organization. RS will reduce the quality of services and products, poor customer relations, disruptive work environment and high turnover, (3) The increasing expectations of companies and organizations affect the way in which individuals are viewed as being part of an organization, commonly referred to as RS, (4) WB needs a sustainable and systematic exploration because the responsibility to protect its employees from psychological harassment to chase bully in the workplace, (5) Hospitals are busy and stressful work environments, difficult working conditions, night duties, probabilities, low staff pay, and bullying during academic career and bullying have a negative impact on business life, (6) The degree of WB experience was higher in nurses working in poorer environments, the nursing environment became an important factor in the deceleration factor in the WB, and (7) There was a statistically significant relationship between RS in terms of Role Conflict (RC), Role Ambiguity (RA), and Role Overload (RO) and the WB (person-related bullying, work-related bullying, and intimidation-related bullying) of nurses at Teaching Hospitals in Egypt. The study referred to a number of recommendations; the most important of which are: (1) managers at Teaching hospitals in Egypt must be aware of the concept, types, causes, methods, consequences and bullying treatments of their organizations. They have to watch the behaviors of their staff to diagnose bullying behaviors, develop organizational culture and bullying politics to prevent bullying behaviors and punish and get rid of intruders in their organizations, (2) managers at Teaching hospitals in Egypt should reduce the WB by improving workers' awareness of them, (3) writing group patrols can reduce negative actions in the work environment. This may happen because when the nurses read and write together about an important issue, their relationships become more solid and supportive. The role of the head nurse was important in the atmosphere of nursing units and interpersonal relationships among nurses. If the main nurse does not take appropriate action against the negative procedures in the nurses, this will lead to a high turnover rate of nurses, (4) there is a need to develop a structural model that can explain the underlying factors and consequences of the WB, (5) there is a need to develop a reliable and correct measurable bullying tool, (6) propose an organizational policy and conduct interventionist research to reduce the WB at Teaching hospital in Egypt, and (7) conducting positive training courses and focus on the need to provide senior management support to staff members in a manner that prevents WB at Teaching hospitals in Egypt.

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