Business Plan Template for Vendors

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As a vendor or small business owner, creating a solid business plan is essential to attracting investors, securing funding, and effectively managing your operations. With ClickUp's Business Plan Template for Vendors, you can now streamline the entire process and take your business to the next level!

This fully customizable template allows you to:

  • Outline your business goals, strategies, and financial projections with ease
  • Showcase your unique value proposition and competitive advantage
  • Create a clear roadmap for growth and success
  • Collaborate with team members, investors, and stakeholders in real-time

Don't let the complexity of creating a business plan hold you back. Get started with ClickUp's Business Plan Template for Vendors today and watch your business thrive!

Business Plan Template for Vendors Benefits

A business plan template for vendors offers a range of benefits to help vendors and small business owners succeed in their business endeavors:

  • Provides a clear and structured framework to outline business goals, strategies, and financial projections
  • Helps attract potential investors by showcasing a well-thought-out plan and potential for profitability
  • Enables vendors to secure funding by presenting a professional and comprehensive business plan
  • Assists in effectively managing operations by setting clear objectives and strategies
  • Guides vendors in making informed decisions and adapting to market changes
  • Supports long-term growth and sustainability by identifying potential risks and opportunities

Main Elements of Vendors Business Plan Template

ClickUp’s Business Plan Template for Vendors provides all the essential elements to help vendors or small business owners create a comprehensive and effective business plan:

  • Custom Statuses: Track the progress of each section of your business plan with statuses like Complete, In Progress, Needs Revision, and To Do, ensuring that you stay on top of every task.
  • Custom Fields: Utilize custom fields such as Reference, Approved, and Section to add specific details and organize important information within your business plan template.
  • Custom Views: Access different views like Topics, Status, Timeline, Business Plan, and Getting Started Guide to gain a clear picture of your business plan's structure, track progress, and navigate through different sections easily.
  • Collaboration Tools: Take advantage of ClickUp's collaboration features, including assigning tasks, leaving comments, and attaching files, to work seamlessly with your team members and stakeholders.
  • Integration Capabilities: Connect ClickUp with other tools you use in your business, such as Google Drive, Slack, or Trello, to streamline your workflow and enhance productivity.

How To Use Business Plan Template for Vendors

If you're a vendor looking to create a solid business plan, the Business Plan Template in ClickUp can be an invaluable tool. Follow these six steps to get started:

1. Define your vision and mission

Before diving into the details, take some time to define your overall vision and mission for your vendor business. What do you hope to achieve? What value do you want to bring to your customers? Clearly articulating your vision and mission will set the foundation for your entire business plan.

Use a Doc in ClickUp to brainstorm and outline your vision and mission statements.

2. Conduct market research

To create an effective business plan, you need a deep understanding of your target market and competition. Research industry trends, identify your target audience, and analyze your competitors' strengths and weaknesses. This information will guide your marketing and sales strategies and help you stand out in a crowded market.

Use the Table view in ClickUp to organize and analyze your market research data.

3. Set clear goals and objectives

Now that you have a better understanding of your market, it's time to set specific and measurable goals for your vendor business. These goals will provide direction and focus for your business plan. Whether it's increasing sales, expanding into new markets, or improving customer satisfaction, make sure your goals align with your overall vision.

Create Goals in ClickUp to track and monitor your progress towards achieving your objectives.

4. Develop a product or service strategy

Outline your products or services and how they meet the needs of your target market. Define your unique selling proposition (USP) and highlight the key features and benefits that differentiate you from your competitors. Consider pricing strategies, distribution channels, and any additional services or add-ons you can offer to enhance customer value.

Use custom fields in ClickUp to track and organize your product or service strategy.

5. Create a marketing and sales plan

Your business plan should include a comprehensive marketing and sales strategy to promote and sell your products or services. Outline your target audience, marketing channels, advertising tactics, and sales goals. Consider leveraging digital marketing, social media, and partnerships to reach your target customers effectively.

Use Automations in ClickUp to automate repetitive marketing tasks and streamline your sales processes.

6. Monitor and refine your plan

Your business plan is not set in stone. It's essential to regularly review and refine your plan as your business evolves. Monitor your key performance indicators (KPIs), track your progress towards your goals, and make adjustments as necessary. Stay agile and adapt your strategies based on market feedback and changing customer needs.

Use Dashboards in ClickUp to track and visualize your KPIs and regularly review your business plan's effectiveness.

By following these steps and utilizing the Business Plan Template in ClickUp, you'll be well-prepared to navigate the vendor business landscape and achieve long-term success.

Get Started with ClickUp’s Business Plan Template for Vendors

Vendors and small business owners can use this Business Plan Template for Vendors to create a comprehensive plan that outlines their goals, strategies, and financial projections.

First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.

Next, invite relevant members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to create a successful business plan:

  • Use the Topics View to organize your business plan into different sections such as Executive Summary, Market Analysis, Marketing Strategy, etc.
  • The Status View will help you track the progress of each section of your business plan, whether it's complete, in progress, needs revision, or to do
  • The Timeline View will help you set deadlines and visualize the overall timeline of your business plan
  • The Business Plan View will give you a comprehensive overview of your entire plan, including all sections and their statuses
  • The Getting Started Guide View will provide you with a step-by-step guide on how to use the template effectively
  • Customize the Reference, Approved, and Section custom fields to add additional information and categorize your business plan
  • Update statuses and custom fields as you work on each section to keep track of progress and approvals
  • Monitor and analyze your business plan to ensure it aligns with your goals and attracts investors.
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Vendor Management Plan Template

Vendor Management Plan Template

What is a Vendor Management Plan?

A vendor management plan provides an overview of the steps and processes involved in managing vendor relationships. The plan should be tailored to the organization’s specific goals and objectives, as well as to the scope of the products or services provided by the vendor. It should be designed to ensure that the organization is able to maintain consistent and effective communication with the vendor, track performance, and ensure compliance with vendor-specific policies and procedures.

What's included in this Vendor Management Plan template?

  • 3 focus areas
  • 6 objectives

Each focus area has its own objectives, projects, and KPIs to ensure that the strategy is comprehensive and effective.

Who is the Vendor Management Plan template for?

This Vendor Management Plan template is designed to help organizations of all sizes and industries create a plan to manage their vendors. It will provide a comprehensive framework that outlines the objectives and goals of the organization, as well as the actionable steps needed to achieve them. The template also includes key performance indicators (KPIs) and projects that can help organizations measure and monitor the effectiveness of their vendor management plan.

1. Define clear examples of your focus areas

Focus areas should be determined in order to best guide the development of the vendor management plan. A focus area is an area of a business, operation, or strategy that requires attention and is typically associated with a specific goal. Examples of focus areas for a vendor management plan may include understanding vendor performance, strengthening vendor relationships, and managing vendor compliance.

2. Think about the objectives that could fall under that focus area

Objectives are the specific goals that should be achieved in order to meet the focus area. These objectives should be specific, measurable, and achievable, and should be tailored to the organization’s individual needs. Examples of objectives for a vendor management plan may include improving vendor quality, increasing vendor efficiency, and strengthening vendor relationships.

3. Set measurable targets (KPIs) to tackle the objective

A key performance indicator (KPI) is a metric used to measure the progress of an objective. These KPIs should be specific, measurable, and achievable, and should be tailored to the organization’s individual needs. Examples of KPIs for a vendor management plan may include reducing defects from vendors, decreasing the average delivery time from vendors, increasing the frequency of communication with vendors, and increasing the vendor satisfaction score.

4. Implement related projects to achieve the KPIs

Projects are the actionable steps that need to be taken in order to achieve the objectives and KPIs. These projects should be specific, measurable, and achievable, and should be tailored to the organization’s individual needs. Examples of projects for a vendor management plan may include monitoring and assessing vendor quality, streamlining vendor processes, increasing vendor interactions, and verifying vendor compliance.

5. Utilize Cascade Strategy Execution Platform to see faster results from your strategy

Cascade Strategy Execution Platform is a software solution designed to help organizations create and execute their strategic plans. The platform allows organizations to track and monitor performance, measure KPIs, and develop and implement projects quickly and easily. Cascade can also help organizations analyze data and gain insights into the effectiveness of their plan, allowing them to make changes and improvements in real-time.

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What Is Vendor Management? (+Challenges, Process, Tools)

  • May 18, 2022

Picture of Adelina Karpenkova

Vendor management is the various business processes that organizations go through when working with multiple suppliers and vendors to control costs, reduce risk, and offer excellent service. It empowers companies to optimize costs, reduces potential risks, and ensures high-quality service deliverability – all while managing relationships with dozens of vendors and suppliers.

In this guide, we’ll cover the types of vendor management, break down the entire process into actionable steps, highlight the challenges you should be prepared for, and highlight the best vendor management system (or VMS) to help manage your supplier relationships.

What Is Vendor Management?

Vendor management is a set of practices that businesses follow to find the right vendors and build mutually beneficial relationships with them to control overall cost, reduce risk, and continue to offer excellent servce. It involves vendor analysis, sourcing, contract management, performance reviews, and all the other interactions that you might have with your suppliers.

Often, companies only create processes to manage the first few stages of vendor management – the stages where they source the most cost-effective solution and sign a contract. However, creating an effective vendor management framework offers benefits far beyond just agreeing to a relationship.

Types of Vendor Management

There are nine types of vendor management every company deals with regularly when managing their supplier relationships:

1. Procurement

Procurement is the practice of researching and obtaining products or services critical for performing organization operations.

It’s the first and probably most important stage of vendor management. If you manage to find the right supplier, the rest of the journey shouldn’t be a problem.

Procurement includes the following steps:

  • Identifying the need
  • Requesting the purchase
  • Reviewing the request
  • Assessing vendors
  • Requesting quotations
  • Negotiating and signing a contract
  • Receiving supply

vendor business plan

2. Vendor onboarding

The other aspect of vendor management is vendor onboarding. It’s the process of providing vendors with all the necessary information, tools, and permissions to activate new suppliers successfully. A solid onboarding process builds the ground for strong buyer-supplier relationships.

During the vendor onboarding process, you’ll:

  • Complete risk assessments
  • Establish clear expectations and requirements
  • Verify vendors’ documents
  • Develop an exit strategy 
  • Implement a communication system
  • Provide invoicing details

3. Vendor relationship management

Vendor relationship management (VRM) refers to the process of deepening your relationships with suppliers by ensuring the proper investment into the alliance. The objective of vendor relationship management is to get the maximum possible value from a contractual arrangement.

Here are some of the VRM activities:

  • Tracking and documenting disputes
  • Collaborating with suppliers
  • Running regular performance check-ins
  • Inviting vendors to company workshops
  • Building a sound contract management strategy

4. Vendor risk management

Vendor risk management, also known as VRM, is a set of activities aimed at reducing the likelihood of suppliers causing business disruptions or taking fraudulent actions.

83% of companies faced a third-party-related incident driving negative consequences for business in the last three years. 59% of respondents confirm that their organizations experienced a data breach caused by one of their suppliers. To mitigate these risks, you’d better perform the assessment process for each of your potential and existing vendors.

There are many risks associated with vendor management, including:

  • Cybersecurity risk: possible cyber-attacks or data breach
  • Operational risk: business operations disruptions
  • Legal and compliance risk: failure to comply with local legislation
  • Reputational risk: a negative impact of the partnership on the organization’s image
  • Financial risk: revenue loss

5. Performance management

This type of vendor management aims at monitoring and evaluating vendor performance. In other words, it’s a practice of finding out how good your vendors are. To have metrics to compare your vendors’ performance against, you need to set KPIs for service providers and clear standards for product suppliers.

Vendor performance management spots issues with outsourced products or services and provides you with an opportunity to notify vendors about arising problems.

6. Contract management

Vendor contract management is the process of creating and executing vendor contracts to maximize the operational and financial outcomes of the partnership, all while reducing financial risk.

Managing vendor contracts can be a headache for your legal team or procurement managers. You can facilitate it by building a contract management plan and implementing contract lifecycle management (CLM) software or leveraging procurement software . A clear plan will draft the key workflows for the entire contract lifecycle, and software will help you automate the processes and store everything in one place.

contract-management-lifecycle

7. Compliance management

Vendor compliance refers to requirements that a buyer sets for their vendors in order to regulate the buyer-vendor relationships.

Compliance management is the strategy aimed at assisting both buyers and suppliers to ensure vendors’ compliance with buyers’ statutory, legal, and technical requirements. The key to successful vendor compliance management is drafting a policy that sets clear expectations and provides unambiguous guidelines. When it’s in place, all you need to do is to communicate it to your vendors and keep an eye on their performance.

8. SLA management

Service-level agreements (SLAs) are a contract between a buyer and a vendor that sets the expectations between both parties. It outlines particular aspects of the supply being provided such as how and when the product or service should be delivered, which party is responsible for reporting faults, etc.

SLA management is the practice of keeping track of these contracts and making sure vendors meet the terms outlined there. As a part of SLA management, buyers may also lay out the metrics by which the service or product is measured, as well as the penalties applied if the outlined requirements are not fulfilled.

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Benefits of Vendor Management

We’ve already touched upon vendor management benefits such as cost savings and reduced risks. Let’s see the full list of perks coming with a proper vendor management strategy:

1. Better vendor selection

A comprehensive vendor management plan supports the selection of the right strategic vendor partners. By identifying business needs and setting clear expectations, a business can find and invest in high-quality supplies that pay off in the long run.

2. Streamlined processes

When the responsibilities of both a buyer and vendor are outlined, it’s easier to establish smooth workflows. Delivery, compliance, and payments are managed according to a pre-defined scenario, making it easier to guarantee predictable outcomes and an overall more effective procure-to-pay process .

3. More efficient vendor onboarding

Onboarding new vendors and getting them up to speed might take a lot of time and resources. With a vendor management system, new vendors follow a tried and tested path which allows them to navigate through the onboarding process faster.

4. Reduced risk of disruption to supply chain

Vendor management gives you better control over your supply chain and eliminates the risk of disruptions. Having a handle on vendor relationships allows you to obtain critical vendor information promptly and oversee possible issues.

5. Better relationships with vendors

You can’t eliminate the human factor from your vendor relationships. Effective supplier management strengthens loyalty and encourages your vendors to maintain the quality of provided products or services.

6. Reduced costs with more overall efficiency and better vendor rates

As a result of strong vendor relationships, you can achieve better rates and negotiate lucrative deals for your company. Also, having a grasp on your supply chain, you see the hidden costs and gain higher control over your expenses.

Stages of the Vendor Management Process

Here are the six stages involved in the supplier and vendor management process:

1. Discovery, research, and selecting vendors

Vendor management starts with proper research. You need to find a vendor best suited for your needs based on a set of criteria:

  • Industry-related experience
  • Business management and operations
  • Associated risks
  • Economies of scale
  • Social proof
  • Terms and conditions
  • Legal considerations

When you have all the data at hand, you can make an informed decision and choose the best vendor.

2. Contract negotiations

To set the foundation for long-lasting vendor relationships, you should reach mutually beneficial contract terms in the first place. The negotiation process includes:

  • Outlining risks 
  • Setting security expectations
  • Getting visibility into a vendor’s subcontractors
  • Agreeing upon KPIs for performance monitoring
  • Defining financial terms

It’s good to research your vendor’s business model at this stage and try to understand their objectives. This way, you’ll manage to negotiate the best terms without sacrificing the supply quality.

3. Vendor onboarding

Once the vendor is approved, they’re onboarded into your company’s system. To set them up for success, you’ll need to introduce them to the relevant procedures, establish standards, and set efficient lines of communication.  

The vendor onboarding process involves collecting the documentation, sharing permissions, and other activities aimed at integrating a new vendor into the supply chain.

4. Monitoring performance and managing risk

You can’t always be sure that your vendors will keep to the standards set in your contract. That’s why you should be continuously monitoring supplier performance until the contract is terminated.

To make it easy to assess the performance of your vendors, you’d better set KPIs when negotiating contract terms. These might include:

  • Order completion time
  • Shipping time
  • Product or service quality
  • Customer service quality

Keep track of these performance metrics and keep open communication with your suppliers to have full control over your supply chain.

5. Payment collection and processing

Strong vendor relationships are based on mutual respect. The best way to show your respect to vendors is by making payments on time, in accordance with the terms outlined in the contract. Vendor management entails building a standardized procedure for processing invoices and making payments, eliminating unnecessary friction from the processes.

6. Feedback from vendors

You aren’t the only party that can share their feedback. It’s important that your vendors also feel encouraged to provide their views of this collaboration. Collecting feedback from vendors will help you get a 360-degree view of the state of things and make more informed decisions.

Challenges of Vendor Management

On your way to a strong vendor management program, you need to overcome certain challenges.

1. Organizing all vendors into one centralized view

You work with dozens of vendors – from coffee capsule suppliers to employee engagement software providers. Organizing and managing them effectively is impossible without suitable processes and tools.

2. Personalizing vendor onboarding and continuous support

You can’t standardize the entire onboarding process when you deal with vendors in completely different sectors. You must find a way to personalize onboarding while delivering a consistent experience.

3. Relying too heavily on certain vendors

With strong buyer-vendor relationships comes the danger of supplier overreliance. What if you lose them? Your business operations will inevitably be disrupted unless you have a supply chain backup plan.

4. Keeping your vendor data clean and compliant

With a vendor management system, your employees that are vendor and supplier-facing will be required to update order and vendor forms. However, companies will have various processes for different vendors and unique workflows for contextual situations. 

With a tool like Whatfix, you can provide real-time performance support that helps employees know what data needs to be updated, what is required for each vendor, and in what format it is required – all right inside your vendor management application with smart tips.

whatfix-vendor-management-smart-tip

4 Best Vendor Management Software in 2024

The following vendor management systems will help you address supplier and vendor challenges and build streamlined processes.

vanta-logo

Vanta is a platform automating the processes of compliance certification for vendors. It makes it easy to craft policies and establish processes to achieve SOC 2, ISO 27001, HIPAA, PCI, and GDPR compliance painless.

vanta-screenshot

A spend management platform, Airbase allows companies to take full control of their spending through one interface. It serves as a centralized command and control center that stores vendor details, creates bills from invoices, and supports international vendor payments. With Airbase, users can manage any types of payments such as cards, checks, ACH, vendor credits, and international transfers.

airbase-screenshot

3. SAP Fieldglass

SAP Fieldglass is a comprehensive vendor management system (VMS) that enables organizations to organize, monitor, engage, and pay their vendors from a single app. The platform is best suited for enterprises for its advanced functionality.

sap-fieldglass-screenshot

4. Oracle Procurement Cloud

Oracle Procurement presents a tool suite for automating procurement, strategic sourcing, and supplier management processes. Its tools facilitate shopping, order creation, vendor monitoring, payments, reporting, and other processes involved in vendor management.

vendor business plan

With Whatfix, drive adoption of your source-to-pay , procurement, and vendor management applications across your suppliers, vendors, procurement teams, and more with contextual in-app guidance.

With Whatfix, you’re empowered to create in-app content such as:

  • Interactive walkthroughs
  • Step-by-step guides
  • Smart tips 
  • Onboarding task lists
  • Embedded knowledge bases

Whatfix lays on top of all modern S2P applications SAP Ariba, Jaggaer, Coupa, iValua, and more – as well as CLM software, procurement tools, CRM systems, and more.

Whatfix is also a fantastic solution for providing personalized, guided onboarding and on-demand self-support for your vendors.

Learn more about Whatfix for S2P applications and vendor management now!

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Request a demo to see how Whatfix empowers organizations to improve end-user S2P application adoption, create effective vendor onboarding experiences, and provide on-demand vendor and customer self-support

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vendor business plan

8 Step Guide to Creating a Vendor Management Framework

Chirashree

In today’s dynamic business landscape, establishing an efficient vendor management framework is imperative for sustainable growth and success. 

In this comprehensive guide, we aim to uncover the importance of vendor management framework and provide a step-by-step guide to building a robust framework that aligns with your business needs.

What is a Vendor Management Framework?

A vendor management framework is a structured approach that businesses use to oversee and optimize interactions with their vendors. It encompasses strategies, processes, and policies that guide the entire vendor management lifecycle, from onboarding to evaluation.

The framework guides how a company evaluates, selects, and monitors the vendors to make sure they meet the company’s standards for quality, security, and compliance. The aim is to maintain healthy relationships and reduce risks.

Why do Businesses Need a Vendor Management Framework?

A vendor management framework is essential for businesses to control costs, manage risks, ensure quality, and build strong collaborative relationships with vendors , ultimately contributing to the overall success and sustainability of the business. Listed below are the top five reasons businesses need a vendor management framework.

Risk Mitigation: A standardized framework allows you to identify, assess, and mitigate risks associated with vendor relationships.

Cost Efficiency: By streamlining vendor management processes, businesses can optimize costs, negotiate better deals, and enhance overall financial performance.

Regulatory Compliance: Adhering to industry regulations becomes more manageable with a well-defined framework, reducing legal and compliance risks.

Enhanced Performance: A structured approach fosters collaboration, leading to improved vendor performance and, consequently, better service delivery.

Better Visibility: Implementing a vendor management framework enhances real-time visibility into the procurement process which is crucial for both the organization and its vendors. It ensures that all stakeholders have access to the most up-to-date information, fostering transparency and trust. 

vendor management portal

Types of Vendor Management Framework

Let’s take a look at the three crucial types of vendor management frameworks:

Types of Vendor Management Framework

Centralized Framework: Consistency

In a centralized framework, all vendor management activities are consolidated under a central team. This ensures consistency in processes and allows for centralized control over vendor relationships. Standardized procedures and unified decision-making contribute to a collaborative and efficient vendor management approach.

Decentralized Framework: Autonomy

In a decentralized framework, different business units or departments independently manage their vendor relationships. This structure provides autonomy to units, enabling them to tailor vendor management to their specific needs. However, this framework may result in inconsistent processes and lack holistic visibility over vendor relationships.

Hybrid Framework: Flexibility

The hybrid framework strikes a balance by incorporating elements of both centralized and decentralized models. It allows for flexibility at the departmental level while maintaining overall control and collaboration. This hybrid approach is beneficial for organizations with diverse business units, offering adaptability without sacrificing the need for standardized processes.

Step-by-Step Guide to Building a Vendor Management Framework

Vendor Management Framework

Step 1: Define Objectives

Clearly outline the goals and objectives of your vendor management framework and align them with organizational goals.

Step 2: Conduct Risk Assessment

Identify potential risks associated with vendor relationships and categorize them based on impact and likelihood.

Step 3: Vendor Segmentation

Classify vendors based on criticality, value, and the nature of the services or products they provide. Tailor management strategies according to each segment.

Step 4: Establish Vendor Criteria

Define criteria for vendor selection, evaluation, and ongoing monitoring. Consider factors such as financial stability, performance history, and compliance.

Step 5: Develop Standardized Processes

Create standardized processes for vendor onboarding, performance measurement, and issue resolution. Ensure consistency and transparency in dealings with all vendors.

Step 6: Implement Technology Solutions

Leverage vendor management software to automate and streamline processes. Use technology for performance tracking, compliance management, and data analytics.

Step 7: Training and Communication

Provide training to internal stakeholders involved in vendor management. Establish clear communication channels to ensure alignment with the framework.

Step 8: Continuous Monitoring and Evaluation

Implement ongoing monitoring mechanisms to assess vendor performance. Regularly evaluate the effectiveness of the framework and make necessary adjustments.

By adhering to these steps, you can establish a vendor management process that suits the specific business needs. It’s crucial to note that this process would not be identical for every company; customization is necessary to align it with your unique requirements.

Essential Questions You Should Ask Before Building a Vendor Management Framework

When formulating a robust vendor management framework for your organization, consider the following key questions to guide your approach:

What Are Our Primary Objectives?

Clearly define the main goals and outcomes you intend to achieve through the vendor management framework. Are you prioritizing cost efficiency, risk mitigation, quality assurance, or a combination of these?

How Much Control Do We Aim for?

Determine the desired level of control over vendor selection and performance. Are you seeking a closely managed process, or prefer a more flexible approach that allows vendors a degree of autonomy?

What Expertise is Crucial?

Assess the required knowledge and skills for those overseeing vendor management. What expertise should individuals responsible for vendor relationships possess to make informed decisions?

How Will We Measure Vendor Performance?

Clearly outline the criteria and metrics for evaluating vendor performance. What benchmarks will be used to ensure vendors meet your organization’s standards and expectations?

How Will We Adapt to Change?

Anticipate the need for flexibility and adaptability in your framework. How will your vendor management process respond to changes in the business environment, technology, or industry regulations?

Closing Thoughts

The foundation for a robust vendor management system lies in the thoughtful planning and implementation of a vendor management framework. While navigating the complexities of vendor management may seem frustrating, the above steps provide a roadmap to a sustainable and effective framework tailored to your unique business needs. This framework not only sets the standards for vendor engagement but also plays a vital role in enhancing relationships between vendors and organizations. 

Customization is key, recognizing that there’s no one-size-fits-all solution. To streamline the vendor management process, leverage technology such as Peakflo’s vendor management portal , which lets you customize according to your business needs.

vendor portal

Q: What are the steps of the vendor selection framework?

Ans: The vendor selection framework involves five key steps. First, define your requirements clearly. Second, evaluate potential vendors based on these requirements. Third, evaluate proposals from the shortlisted vendors. Fourth, negotiate and finalize the agreement with the selected vendor. Finally, establish ongoing vendor management processes to ensure the relationship remains successful.

Q: What are the components of vendor management? Ans: Vendor management encompasses several key components. These include vendor selection and onboarding, where vendors are selected based on predefined criteria and onboarded into the organization’s systems. It also involves contract management, performance management, risk management, communication and collaboration, and continuous improvement efforts to enhance the relationship and outcomes.

Q: What are the stages of managing a vendor? Ans: Managing a vendor involves four main stages. The first stage is onboarding, where the vendor relationship is established and necessary agreements are put in place. The second stage is monitoring the vendor’s performance to ensure it meets expectations and addressing any issues promptly. The third stage is regular review and assessment to identify areas for improvement. The final stage involves making decisions about renewing or terminating the vendor relationship based on performance and other relevant factors.

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The ultimate guide to effective vendor management: Overcoming challenges and best practices

vendor business plan

In today's business landscape, organizations of all sizes rely on vendors to fulfill their resource requirements and execute projects. Vendor management plays a crucial role in ensuring that these relationships are successful, cost-effective, and aligned with the organization's goals and objectives. However, managing vendors can present a range of challenges that can hinder efficiency and productivity.

In this comprehensive guide, we will explore the concept of vendor management, its importance, the challenges associated with it, and the best practices to overcome those challenges. Whether you are a small business or a large enterprise, understanding effective vendor management is essential for optimizing your procurement processes, reducing risks, and maximizing the value derived from your vendor relationships.

Table of contents

  • The importance of vendor management
  • Understanding vendor management
  • Challenges in vendor management

3.1 Lack of transparency in vendor spend

3.2 vendor segmentation and risk assessment, 3.3 vendor collaboration and communication, 3.4 vendor performance management.

  • Best practices for effective vendor management

4.1 Establishing clear vendor management goals

4.2 implementing a vendor management system, 4.3 developing strong vendor relationships, 4.4 ensuring compliance and risk mitigation, 4.5 regular communication and collaboration, 4.6 vendor performance measurement and evaluation.

  • The vendor management process

5.1 Vendor qualification

5.2 vendor onboarding, 5.3 ordering and delivery, 5.4 vendor payment, 5.5 vendor offboarding.

  • The role of technology in vendor management

6.1 Vendor management software

6.2 automated procurement systems, 1. the importance of vendor management.

Vendor management is a critical component of effective procurement and supply chain management. It enables organizations to control costs, mitigate risks, ensure quality and timely delivery of goods and services, and maintain strong relationships with their vendors. By actively managing vendors, businesses can optimize their procurement processes, streamline operations, and enhance overall organizational efficiency.

Effective vendor management also allows businesses to align their vendor relationships with their strategic goals and objectives. It facilitates collaboration and communication between buyers and vendors, leading to better outcomes and mutual success. Moreover, successful vendor management helps businesses to protect their brand reputation, comply with regulations, and achieve greater customer satisfaction.

2. Understanding vendor management

Vendor management is a systematic approach to managing relationships with external suppliers or vendors. It involves various activities such as vendor selection, contract negotiation, performance measurement , and ongoing relationship management. The vendor management process aims to ensure that vendor relationships are aligned with the organization's goals and objectives, and that vendors meet the organization's expectations in terms of quality, cost, and delivery.

A well-defined vendor management process begins with establishing clear vendor management goals and objectives. It involves identifying the specific needs and requirements of the organization, evaluating potential vendors, negotiating contracts, and monitoring and evaluating vendor performance. Effective vendor management requires regular communication, collaboration, and feedback between the organization and its vendors.

3. Challenges in vendor management

While vendor management offers numerous benefits, it also presents several challenges that organizations need to overcome. Understanding and addressing these challenges is crucial for successful vendor management and optimizing procurement processes. Let's explore some of the common challenges in vendor management and how to overcome them.

One of the major challenges in vendor management is the lack of transparency in vendor spend. Organizations often struggle to accurately track and manage the amount spent on each vendor, leading to hidden costs and indirect spends. Manual tracking of vendor spend can be time-consuming and prone to errors.

To overcome this challenge, organizations can implement an automated procurement system that injects transparency into the procure-to-pay process. By automating the tracking of vendor spend, organizations can gain visibility into their vendor-related expenses, identify cost-saving opportunities, and streamline financial processes.

Another challenge in vendor management is vendor segmentation and risk assessment. Organizations need to categorize their vendors based on factors such as profitability and exposure to risks. Small businesses may prefer a simple vendor segmentation process, while large enterprises with a large supplier base may opt for more sophisticated methods such as the Kraljic Matrix.

To overcome this challenge, organizations should invest time and effort in evaluating vendors based on their experience, quality commitment, resources, and track record. Conducting thorough risk assessments and segmenting vendors based on their risk and profitability can help organizations make informed decisions and mitigate potential risks.

Effective collaboration and communication with vendors is crucial for successful vendor management. However, relying solely on emails and messengers for communication can be inefficient and may lead to miscommunication or delays in project execution.

Cloud-based digital vendor management tools can significantly enhance collaboration and communication with vendors. These tools provide a centralized platform for communication, document sharing, and real-time updates, enabling organizations to streamline vendor collaboration and ensure effective communication throughout the procurement process.

Measuring and analyzing vendor performance is essential for organizations to save costs, mitigate risks, and drive value from their vendor relationships. However, without a centralized data repository and effective vendor performance management processes, organizations may struggle to gather and analyze vendor performance data.

To overcome this challenge, organizations can leverage vendor management solutions that provide a centralized platform for storing and managing vendor-related information. These solutions often come with built-in reporting modules that make it easier to measure and evaluate vendor performance, identify areas for improvement, and drive better outcomes from vendor relationships.

4. Best practices for effective vendor management

To overcome the challenges in vendor management and achieve optimal results, organizations should adopt best practices that align with their goals and objectives. Implementing these best practices can help organizations establish strong vendor relationships, optimize procurement processes, and drive value from their vendor partnerships. Let's explore some of these best practices in detail.

The first step towards effective vendor management is to establish clear goals and objectives. By setting specific and measurable goals, organizations can align their vendor relationships with their overall business strategy. These goals can include cost reduction, quality improvement, timely delivery, innovation, and sustainability.

Having well-defined goals enables organizations to evaluate potential vendors based on their ability to contribute towards these goals. It also helps in setting performance metrics and expectations for vendors, ensuring that they understand the organization's requirements and deliver accordingly.

To streamline and automate vendor management processes, organizations should consider implementing a vendor management system. A vendor management system provides a centralized platform for managing vendor information, contracts, performance data, and communication.

Building strong and mutually beneficial relationships with vendors is crucial for successful vendor management. Organizations should focus on establishing open and transparent communication channels with their vendors, fostering trust and collaboration.

Regularly engaging with vendors through meetings, site visits, and feedback sessions can help develop a deeper understanding of their capabilities and challenges. By treating vendors as partners rather than just suppliers, organizations can create an environment of mutual respect and commitment.

Compliance with regulations and risk mitigation are essential aspects of effective vendor management. Organizations should establish clear policies and procedures for vendor selection, contract negotiation, and ongoing vendor management.

Regularly monitoring and evaluating vendor compliance with these policies and procedures helps mitigate risks and ensure that vendors adhere to ethical and legal standards. Organizations should also conduct periodic risk assessments to identify potential risks associated with vendors and take appropriate measures to mitigate those risks.

Effective communication and collaboration are vital for successful vendor management. Organizations should establish regular communication channels with their vendors to exchange information, address issues, and provide feedback.

Cloud-based vendor management tools can facilitate real-time communication, document sharing, and collaboration between organizations and their vendors. By utilizing these tools, organizations can streamline communication processes, reduce response times, and enhance overall collaboration with vendors.

Measuring and evaluating vendor performance is critical for optimizing vendor relationships and driving value. Organizations should establish clear performance metrics and key performance indicators (KPIs) to assess vendor performance.

Regularly evaluating vendor performance against these metrics helps organizations identify areas for improvement, provide feedback to vendors, and make informed decisions about vendor relationships. It also enables organizations to recognize top-performing vendors and incentivize their continued excellence.

5. The vendor management process

The vendor management process involves several stages and activities that organizations need to follow to effectively manage their vendors. By implementing a structured and systematic approach, organizations can ensure that their vendor relationships are well-managed and aligned with their goals and objectives. Let's explore the key stages of the vendor management process.

The vendor qualification stage involves assessing potential vendors based on their expertise, capabilities, and track record. Organizations should evaluate vendors against specific criteria such as experience, quality commitment, resources, and financial stability.

By thoroughly vetting potential vendors, organizations can ensure that they choose vendors who are best suited to meet their requirements and contribute to their goals. Vendor qualification also involves conducting due diligence, verifying vendor credentials, and assessing their compliance with regulatory and ethical standards.

Once vendors have been qualified and selected, the next step is vendor onboarding. This stage involves collecting and capturing all relevant vendor information and documentation, such as contact details, contract terms, insurance certificates, and financial data.

Organizations should establish a centralized database or vendor management system to store and manage vendor information. By streamlining the onboarding process, organizations can ensure that vendors are onboarded efficiently and that all necessary information is collected and verified.

The ordering and delivery stage involves initiating purchase orders or contracts with vendors for specific goods or services. Organizations should clearly define the specifications, requirements, and timelines for the orders to ensure that vendors understand and deliver accordingly.

Once the goods or services are delivered, organizations should conduct quality checks to ensure that they meet the specified requirements. Timely and accurate delivery is critical for maintaining operational efficiency and meeting customer expectations.

After the goods or services have been delivered and verified, organizations need to process vendor payments. This stage involves matching invoices with purchase orders, verifying the accuracy of the invoices, and approving them for payment.

Timely payment of vendors is crucial for maintaining strong vendor relationships and ensuring continued service delivery. Organizations should establish clear payment terms and processes to streamline the payment process and avoid delays or disputes.

When a contract ends or a vendor relationship terminates, organizations need to offboard the vendor from their systems and records. This stage involves removing the vendor from finance and administrative records, updating databases, and ensuring compliance with contractual obligations.

Proper vendor offboarding is essential for maintaining data integrity, compliance, and security. Organizations should follow established procedures for vendor offboarding to minimize any disruption to their operations.

6. The role of technology in vendor management

Technology plays a crucial role in streamlining and enhancing vendor management processes. Organizations can leverage various tools and solutions to automate and optimize their vendor management activities. Let's explore some of the key technologies that can support effective vendor management.

Vendor management software provides organizations with a centralized platform for managing vendor information, contracts, performance data, and communication. These software solutions often come with features such as vendor onboarding, contract management, performance measurement, and communication tools.

Assembled's purpose-built vendor management solution offers organizations a comprehensive and user-friendly platform for managing all aspects of vendor management. With features like vendor onboarding, contract management, performance measurement, and communication tools, businesses can enhance their vendor management processes and improve overall efficiency.

Automated procurement systems can significantly enhance vendor management processes by streamlining and automating various activities. These systems provide organizations with end-to-end visibility into their procurement processes, from requisition to payment.

Automated procurement systems enable organizations to streamline vendor qualification, contract negotiation, ordering, delivery, and payment processes. These systems often come with features such as purchase requisition management, vendor selection and evaluation, contract management, and invoice processing. By automating these processes, organizations can improve efficiency, reduce errors, and optimize their procurement operations.

7. Conclusion

Effective vendor management is essential for organizations to optimize their procurement processes, reduce risks, and derive maximum value from their vendor relationships. By understanding the challenges in vendor management and adopting best practices, organizations can overcome these challenges and establish strong, mutually beneficial relationships with their vendors.

The vendor management process, from vendor qualification to offboarding, provides a systematic framework for managing vendor relationships and ensuring that vendors meet the organization's expectations. Leveraging technology, such as vendor management software and automated procurement systems, can further enhance the efficiency and effectiveness of vendor management processes.

As organizations strive for BPO efficiency and operational excellence, investing in effective vendor management becomes crucial. By implementing the best practices outlined in this guide and leveraging technology, organizations can optimize their vendor management processes and drive better outcomes from their vendor relationships.

Remember, effective vendor management is an ongoing process that requires continuous evaluation, improvement, and adaptation. By prioritizing vendor management and adopting a proactive approach, organizations can build strong, long-lasting vendor relationships and achieve their procurement goals and objectives.

Now that you have a comprehensive understanding of effective vendor management, it's time to apply these principles and best practices to your own organization. Embrace the challenges, implement the best practices, and leverage technology to transform your vendor management processes and unlock the true potential of your vendor relationships.

Disclaimer: The information provided in this article is for informational purposes only and should not be considered as professional advice. Organizations should consult with their own legal and procurement experts to ensure compliance with applicable laws and regulations.

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5 vendor management best practices for businesses

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Published on February 20, 2024

vendor business plan

As businesses grow and expand, it becomes less feasible for them to run every operation on their own. Companies outsource services and products to reduce the workload of their internal teams, and to boost business growth and productivity.

But working with third-party service providers comes with its own challenges, from risk assessment and pricing negotiations, to building long-term vendor relationships and optimizing cost savings .

Given the fact that vendor management is a multidisciplinary business practice that spans several teams and often involves executive oversight, many companies find it to be a complicated and stressful process.

The good news is there are several strategies that teams of all sizes can implement to handle vendor management more effectively. In addition to applying vendor management best practices that we’ll break down in this post, companies can also invest in spend or vendor management software, which use process automation and spend analysis to optimize business and finance operations .

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What is vendor management?

The main goal of vendor management is building, maintaining, and strengthening mutually-beneficial supplier relationships that drive company success. This success can have multiple definitions, e.g. lowering business costs, increasing output, or driving product innovation.

There are many elements involved in this complex business practice, but effective vendor management should always consider the following:

Risk assessment - Naturally, there is increased security risk when businesses outsource projects to third-party vendors, and companies should have policies in place to mitigate this risk. Beyond avoiding high-risk collaborations, it’s imperative to have a solid framework and action plan for financial, legal, and even reputational liability in active partnerships.

Fit - When developing relationships and selecting external suppliers, both vendor and client need to clearly communicate their needs and expectations. The benefits of the collaboration should be reciprocal and remain so throughout the duration of the contract. Thoroughly review the terms of the contract (including penalties for breaching it) and make sure all parties involved are in agreement before proceeding.

Pricing - If a vendor’s prices exceed your allocated budget, finance will tell you they’re not the right fit. Details like billing frequency and rates, as well as payment methods and processes, should be clearly laid out and validated on both sides.

Finance teams aim to increase the value of outsourced staffing and products by controlling the overall vendor costs, while vendor-facing teams focus on improving vendor performance. Businesses often use finance tools like spend management software or a warehouse management system to organize their company’s vendor database.

5 vendor management best practices

Depending on team structures and company activities, the procurement process can be executed quite differently from one department to another. Be aware that major inconsistencies in vendor selection criteria can cause inefficiencies across the company or harm vendor relationships.

From sourcing the best suppliers and negotiating deals, to processing invoice payments and measuring vendor performance–there’s a lot to handle, even when everything is going as planned.

For that reason, every business should develop transparent and consistent processes for handling vendor relations and contracts. Optimize vendor management within your organization with these best practices:

1. Enforce a clear vendor management policy

Today there are increasing data security concerns when working with third-party service providers. Your company should have formal documentation that informs all teams, leadership and board members of the official vendor management policy.

Like any other business function, vendor management processes should be periodically reviewed and updated over time to improve performance, operations, and costs. Assign an internal committee with team members that are SME (subject matter experts) to oversee specific steps of the vendor management process, based on their professional knowledge or expertise.

For internal accountability, always include a clear outline in the policy that details official committee roles and what they are responsible for.

2. Choose the right vendors for your business

Finding the best suppliers for your business is all about strategic sourcing . Great vendors provide high quality service at an affordable price that consistently increases your company’s overall performance and competitive edge in the market.

That means you should follow a set of standards when it comes to picking vendors, even if you only need a one-time solution. To develop strong vendor partnerships for your business, look for these qualities:

Expertise . Your business will benefit most from vendors that are experts in your unique industry. Vendors who provide niche products or services that you need are more likely to understand the nuances of your business operations and market, giving both parties a competitive advantage.

Stability . Get a good sense of vendors’ financial stability, as this will have an effect on your own business. Assess whether they have a sound business model, and if they have stable partnerships with other similar clients in your field.

Due diligence . Before signing a contract with a new vendor, review their professional history, media presence, and client roster. This can help determine whether the vendor is safe to work with, is legally regulated and compliant, and serious about their data privacy and security.

Investing in smarter procurement builds healthy long-term relationships that will bring your business positive returns over time. Companies save significant time and money when they have an updated database of trustworthy and reliable vendors that they can immediately reach out to whenever necessary.

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3. Proactively manage and nurture vendor relationships

A large part of vendor management is vendor relationship management. Nurturing supplier relationships is critical to balancing a healthy collaboration that delivers concrete benefits to both businesses.

This means exchanging honest feedback and staying flexible throughout the partnership, especially when negotiating prices or dealing with unexpected issues that may arise. To avoid miscommunication, it's imperative to be as transparent and specific as possible when detailing your expectations and needs–and your vendors should do the same.

Knowing when to compromise is a high-value skill here, as small concessions can lead to bigger returns in the long run for both businesses.

4. Monitor and track vendor spend

Maintaining control over your business spend is necessary for sustained growth. Yet manually tracking vendor spend is a laborious challenge for companies that want to scale their vendor management processes.

Spend management softwares like Spendesk are powerful online solutions that help companies run vendor management more smoothly. Finance teams gain increased visibility and control over company spending with advanced features that enable them to:

Track and reconcile every business transaction from one centralized platform, with real-time overview of all budgets and spend activity

Optimize finances by pinpointing the best cost savings opportunities

Manage all SaaS vendors and recurring payments automatically

Prevent and eliminate duplicate and redundant SaaS subscriptions with a click

Create unique payment cards with allocated budgets for individual or multiple vendors

Easily review vendor details and employee contacts on any transactions

To optimize vendor spending with these tools, businesses analyze and identify actionable insights or trends from their spend data and activity. Often, this may also require a deeper look at the qualitative performance of your vendors.

5. Measure vendor performance

It’s important to define what success looks like from the start of your collaboration, in order to set realistic expectations with your vendors and lay out how performance will be measured. This could be identifying the relevant KPIs (key performance indicators) for your industry or determining what kinds of qualitative results are important to your team. As KPIs are not static, it’s good to periodically review your shared business goals based on market changes or product updates.

Having a diverse array of data points and metrics helps you measure the true impact of vendor performance, and comparing these results against vendor spend gives you a better picture of your business ROI.

Evaluating vendor performance with both quantitative and qualitative factors enables you to accurately determine whether vendors are meeting expectations, underperforming, or even over-performing. Conducting in-depth reviews with your vendor also enables you to identify if business needs have changed, or if there are new opportunities to act on together.

Transform vendor management with smart spending

It’s evident that vendor management is no simple task. Finding the right balance of efficient logistics with reciprocal relationships is full of complex nuances. But with automation softwares like Spendesk and resources that drive smarter spend management and procurement , consolidating your company’s vendor management processes into a streamlined workflow is effortless.

Finance teams and budget managers can monitor, track, and approve spend in a few clicks, while vendor-facing team members can instantly get access to the funds they need on personalized company cards –all from one central dashboard. Strengthen your vendor relationships and empower your finance team with better processes using Spendesk’s complete spend management platform.

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Home » Sample Business Plans » Food

A Sample Hot Dog Vendor Business Plan Template

A hot dog vendor business is a business that sells different types of hot dogs and drinks from a shop, cart, or food truck. Hot dogs are prepared commercially by mixing the ingredients (meats, spices, binders, and fillers) in vats where rapidly moving blades grind and mix them all together. This mixture is forced through tubes for cooking.

The market size of the Hot Dog and Sausage Production industry is $19.2bn in 2023 and the industry is expected to increase by 3.6 percent going forward. in 2023, Americans spent more than $7.5 Billion on hot dogs and sausages in US Supermarkets. So also, 95 percent of American homes eat hot dogs; the average U.S. resident consumes about 70 hot dog pieces per year.

Steps on How to Write a Hot Dog Vendor Business Plan

Executive summary.

Tasty Tasha™ Hot Dog Company, Inc. is a registered hot dog and sausage business that will be located on one of the busiest roads in Tinton Falls, New Jersey. We have been able to lease a facility along a major road that can fit into the kind of hot dog and sausage restaurant that we intend launching and the facility is located in a corner piece property directly opposite the largest residential estate in Tinton Falls, New Jersey.

At Tasty Tasha™ Hot Dog Company, Inc., we will make our hot dogs with only the healthiest and freshest ingredients. Tasha Jordan is the founder and CEO of Tasty Tasha™ Hot Dog Company, Inc.

Company Profile

A. our products and services.

Tasty Tasha™ Hot Dog Company, Inc. will be involved in the sale of;

  • Different types of hot dogs
  • Different types of sausages
  • Beverages and water.

b. Nature of the Business

Our hot dog shop will operate the business-to-consumer business model.

c. The Industry

Tasty Tasha™ Hot Dog Company, Inc. will operate in the hot dog and sausage production industry.

d. Mission Statement

Our mission is to make hot dogs and related snacks that will be irresistible to a wide range of customers.

e. Vision Statement

We want to be known as a hot dog company with a unique recipe and product.

f. Our Tagline (Slogan)

Tasty Tasha™ Hot Dog Company, Inc. – Mouth-Watering Hot Dog Is Our Specialty!

g. Legal Structure of the Business (LLC, C Corp, S Corp, LLP)

Tasty Tasha™ Hot Dog Company, Inc. will be formed as a Limited Liability Company (LLC). The reason why we are forming an LLC is to protect our assets by limiting the liability to the resources of the business itself. The LLC will protect our CEO’s assets from claims against the business, including lawsuits.

h. Our Organizational Structure

  • Chief Executive Officer (Owner)
  • Shop Manager
  • Accountant (Cashier)
  • Hot Dog Makers
  • Salesgirls and Salesboys

i. Ownership/Shareholder Structure and Board Members

  • Tasha Jordan (Owner and Chairman/Chief Executive Officer) 52 Percent Shares
  • Garry Button (Board Member) 18 Percent Shares
  • Christian Norman (Board Member) 10 Percent Shares
  • Eden Jobs (Board Member) 10 Percent Shares
  • Blessing Oliver (Board Member and Sectary) 10 Percent Shares.

SWOT Analysis

A. strength.

  • Ideal location for a hot dog and sausage shop
  • Highly experienced and qualified employees and management
  • Access to finance from business partners
  • Access to ingredients and supplies.
  • A reliable, clean, healthy, and efficient method of preparing hot dogs and sausages.

b. Weakness

  • Financial Constraints
  • A new business that will be competing with well-established hot dog shops and fast-food restaurants.
  • Inability to retain our highly experienced and qualified employees longer than we want

c. Opportunities

  • A rise in people who want to experiment with hot dogs and sausages
  • Online market, new services, new technology, and of course the opening of new markets

i. How Big is the Industry?

Trust me, the market for hot dogs and sausages is massive in the United States of America. This is supported by the fact that in 2023 Americans spent more than $7.5 Billion on hot dogs and sausages in US Supermarkets. So also, 95 percent of American homes eat hot dogs; the average U.S. resident consumes about 70 hot dogs per year.

ii. Is the Industry Growing or Declining?

The hot dog business is really growing. The market size of the hot dog and sausage production industry in the US grew 2.0 percent per year on average between 2017 and 2022.

iii. What are the Future Trends in the Industry

The future trends when it comes to hot dogs and sausage shops will revolve around technology. There will be new software that can predict what customers want from a hot dog shop.

iv. Are There Existing Niches in the Industry?

No, there is no existing niche idea when it comes to the hot dog and sausage line business because the business is a subset of the hot dog and sausage production industry.

v. Can You Sell a Franchise of your Business in the Future?

Tasty Tasha™ Hot Dog Company, Inc. has plans to sell franchises in the nearest future and we will target major cities with thriving markets in the United States of America.

  • The arrival of a new hot dog shop or even fast-food restaurant within our market space
  • Unfavorable government policy and regulations.
  • Steady wage expenses
  • Economic uncertainty
  • Liability problems
  • The U.S. Food and Drug Administration (FDA) could change its regulatory status and decide to enforce strict regulations that can strangulate new businesses like ours.

i. Who are the Major Competitors?

  • Tyson Foods Inc.
  • Smithfield Foods Inc.
  • The Kraft Heinz Company
  • Conagra Foods Inc.
  • Rutt’s Hut.
  • Superdawg Drive-In.
  • Nathan’s Famous – Coney Island.
  • Yocco’s.
  • Olneyville NY System Restaurant.
  • Lafayette Coney Island.
  • American Coney Island.
  • Gene & Jude’s
  • Ben’s Chili Bowl
  • Hillbilly Hot Dogs
  • El Guero Canelo
  • The Wiener’s Circle
  • Biker Jim’s Gourmet Dogs
  • The Happy Dog.

ii. Is There a Franchise for Hot Dog and Sausage business?

Yes, there are franchise opportunities for hot dog and sausage shops. Here are they;

  • The Original Hot Dog Factory
  • Nathan’s Famous Inc. Franchises
  • Wienerschnitzel Franchises
  • Hot Dog on a Stick Franchises
  • Dog Haus Worldwide Franchises
  • Sonic Drive-In Franchises
  • Johnnie’s Dog House
  • Dave’s the Dog House LLC Franchises
  • Umai Savory Hot Dogs Franchises
  • Dat Dog Specialty Franchises
  • Destination Dogs
  • Sam’s Hot Dog Stand.

iii. Are There Policies, Regulations, or Zoning Laws Affecting Hot Dog and Sausage Shop?

Yes, there are county or state regulations or zoning laws for hot dog and sausage shop businesses. Players in this industry are expected to work with existing regulations governing similar drinks and food-related businesses in the county where their business is domiciled.

The regulation of the industry is shared by the FDA and the Treasury Department’s Tax and Trade Bureau. Essentially, every hot dog and sausage shop must register with the FDA, and therefore any hot dog and sausage shop is subject to random FDA inspections without warning.

Marketing Plan

A. who is your target audience.

i. Age Range

Our target market comprises people of all ages.

ii. Level of Educational

We don’t have any restrictions on the level of education of those we will welcome to our hot dog shop.

iii. Income Level

There is no cap on the income level of those we will welcome to our hot dog shop.

iv. Ethnicity

There is no restriction when it comes to the ethnicity of the people who will purchase hot dog from us.

v. Language

There is no restriction when it comes to the language spoken by the people that will purchase hot dogs and sausage from us.

vi. Geographical Location

Anybody from any geographical location is free to purchase hot dogs and sausage from us.

vii. Lifestyle

Tasty Tasha™ Hot Dog Company, Inc. will not restrict any customer from purchasing hot dogs and sausage from us based on their lifestyle, culture, or race.

b. Advertising and Promotion Strategies

  • Deliberately Brand All Our Vans and Delivery Bikes.
  • Tap Into Text Marketing.
  • Make Use of Bill Boards.
  • Share Your Events in Local Groups and Pages.
  • Turn Your Social Media Channels into a Resource
  • Develop Your Business Directory Profiles
  • Build Relationships with players in the event planning and food services industry.

i. Traditional Marketing Strategies

  • Marketing through Direct Mail.
  • Print Media Marketing – Newspapers & Magazines.
  • Broadcast Marketing -Television & Radio Channels.
  • OOH, Marketing – Public Transits like Buses and Trains, Billboards, Street shows, and Cabs.
  • Leverage direct sales, direct mail (postcards, brochures, letters, fliers), print advertising (coupon books, billboards), and referral (also known as word-of-mouth marketing).

ii. Digital Marketing Strategies

  • Social Media Marketing Platforms.
  • Influencer Marketing.
  • Email Marketing.
  • Content Marketing.
  • Search Engine Optimization (SEO) Marketing.
  • Affiliate Marketing
  • Mobile Marketing.

iii. Social Media Marketing Plan

  • Start using chatbots.
  • Create a personalized experience for our customers.
  • Create an efficient content marketing strategy.
  • Create a community for our target market and potential target market.
  • Gear up our profiles with a diverse content strategy.
  • Use brand advocates.
  • Create profiles on the relevant social media channels.
  • Run cross-channel campaigns.

c. Pricing Strategy

When working out our pricing strategy, Tasty Tasha™ Hot Dog Company, Inc. will make sure it covers profits, insurance, premium, license, economy or value, and full package. All our pricing strategies will reflect;

  • Cost-Based Pricing
  • Value-Based Pricing
  • Competition-Based Pricing.

Sales and Distribution Plan

A. sales channels.

Our channel sales strategy will involve using partners and third parties—such as referral partners, affiliate partners, strategic alliances in the event planning industry, and the food services industry to help refer customers to us.

Tasty Tasha™ Hot Dog Company, Inc. will also leverage the 4 Ps of marketing which are place, price, product, and promotion. By carefully integrating all these marketing strategies into a marketing mix, we can have a visible, in-demand service that is competitively priced and promoted to our customers.

b. Inventory Strategy

The fact that we will need ingredients (emulsified meat trimmings of chicken, beef, or pork, vegetable oil, all-purpose flour, baking powder, preservatives, spices, and coloring et al), means that we will operate an inventory strategy that is based on a day-to-day methodology for ordering, maintaining and processing items in our warehouse.

We will develop our strategy with the same thoroughness and attention to detail as we would if we were creating an overall strategy for the business. Tasty Tasha™ Hot Dog Company, Inc. will make sure we work with “Just-in-time (JIT) inventory” – (JIT involves holding as little stock as possible, negating the costs and risks involved with keeping a large amount of stock on hand.)

c. Payment Options for Customers

Here are the payment options that Tasty Tasha™ Hot Dog Company, Inc. will make available to her clients;

  • Payment with cash
  • Payment via credit cards
  • Payment via online bank transfer
  • Payment via mobile money transfer

d. Return Policy, Incentives, and Guarantees

At Tasty Tasha™ Hot Dog Company, Inc., our customers are our top priority hence if you receive a hot dog and sausage that is different from your order, we will sincerely apologize. Please call us as soon as you notice that there was an error in your order so you can come to pick up the correct food item.

For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items’ price.

For cash payments, you will be asked to pay the difference of the balance if the new product has a greater value than the food received in error. In the same way, you will receive the difference of the balance back as credit for the new item if less than the food received in error.

Your order will be a priority if you come to pick it up. In all cases, please return the hot dog and sausage order in the original container(s). Please, if you have any questions regarding the Return & Refund Policy, please call our customer care officer.

e. Customer Support Strategy

Our customer support strategy will involve seeking customer feedback. This will help us provide excellent customer service to all our clients. We will work with effective CRM software to be able to achieve this. Regularly, we will work towards strengthening our Customer Service Team and also Leverage Multi-Channel Servicing as part of our customer support strategy.

Operational Plan

We plan to expand our revenue by 25 percent in the second year and the plan will include a marketing, sales, and operations component. The operations component of the plan would include attracting partnership and retainer deals that will enable us to boost our hot dog and sausage sales and support revenue growth.

a. What Happens During a Typical Day at a Hot Dog Shop Business?

  • The business is open for the day’s work
  • The shop serving area and kitchen are cleaned and ready for the day’s business
  • Hot dog and sausage are prepared
  • Customer’s orders are taken and they are served or their orders are delivered to them
  • Cashier collects cash and reconciles account for the day
  • Administrative duties are carried out
  • The store or warehouse is restocked when required.
  • The business is closed for the day.

b. Production Process (If Any)

The preparation process for hot dogs and sausage starts by getting your ingredient ready. Hot dogs and sausages are made by parboiling the meat for 25 minutes. Once the water comes to a gentle boil, lower the hot dogs into the water. Simmer the uncovered hot dogs for 25 minutes. Parboiling will cook the hot dogs just enough so they hold their shape. Then you can finish cooking them on the stove or grill.

c. Service Procedure (If Any)

The service procedure of a hot dog shop starts with a customer requesting a hot dog and sausage and perhaps coffee or bottled water. Once the request is gotten, it will be processed and the customer will be served or the order delivered to a location as requested.

d. The Supply Chain

Tasty Tasha™ Hot Dog Company, Inc. will rely on key players in the tourism industry and the culinary cum food services industry to refer business deals to us. So also, we have been able to establish business relationships with wholesale supplies of emulsified trimmings of chicken, beef, or pork, vegetable oil, all-purpose flour, baking powder, preservatives, spices, coloring, et al.

e. Sources of Income

Tasty Tasha™ Hot Dog Company, Inc. makes money from selling;

  • Different types of hot dogs and sausages

Financial Plan

A. amount needed to start your hot dog shop.

Tasty Tasha™ Hot Dog Company, Inc. would need an estimate of $250,000 successfully set up our hot dog shop in the United States of America. Please note that this amount includes the salaries of all our staff for the first month of operation.

b. What are the Cost Involved?

  • Business Registration Fees – $750.
  • Legal expenses for obtaining licenses and permits – $1,300.
  • Marketing, Branding and Promotions – $1,000.
  • Business Consultant Fee – $2,500.
  • Insurance – $1,400.
  • Rent/Lease – $75,000.
  • Other start-up expenses like commercial satellite TV subscriptions, and phone and utility deposits ($1,800).
  • Operational Cost (salaries of employees, payments of bills et al) – $30,000
  • Start-up Inventory – $25,000
  • Store Equipment (cash register, security, ventilation, signage) – $1,750
  • Furnishing and Equipping the Shop and Kitchen – $80,000
  • Website: $600
  • Opening party: $3,000
  • Miscellaneous: $2,000

c. Do You Need to Build a Facility? If YES, How Much will it cost?

Tasty Tasha™ Hot Dog Company, Inc. will not build a new facility for our hot dog shop; we intend to start with a long-term lease and after 5 years, we will start the process of acquiring our own facility in a centralized location in the city.

d. What are the Ongoing Expenses for Running a Hot Dog Shop?

  • Cooking supplies such as meat trimmings, vegetable oil, all-purpose flour, baking powder, preservatives, spices, and coloring, et al
  • Utility bills (gas, internet subscriptions, phone bills, signage and software renewal fees et al)
  • Salaries of employees
  • Delivery vans maintenance
  • Marketing costs

e. What is the Average Salary of your Staff?

  • Chief Executive Officer – $55,000 Per Year
  • Shop Manager – $45,000 Per Year
  • Accountant – $35,630,000 Per Year
  • Bakers – $27,100 Per Year
  • Salesmen and Saleswomen – $26,000 Per Year
  • Cleaners -$24,000 Per Year

f. How Do You Get Funding to Start a Hot Dog Shop?

  • Raising money from personal savings and sale of personal stocks and properties
  • Raising money from investors and business partners
  • Sell shares to interested investors
  • Applying for a loan from your bank/banks
  • Source for soft loans from your family members and friends.

Financial Projection

A. how much should you charge for your product/service.

The price of our hot dog and sausage will be between $5.25 and $6.25.

b. Sales Forecast?

  • First Fiscal Year (FY1): $280,000
  • Second Fiscal Year (FY2): $540,000
  • Third Fiscal Year (FY3): $750,000

c. Estimated Profit You Will Make a Year?

  • First Fiscal Year (FY1) (Profit After Tax): $80,000
  • Second Fiscal Year (FY2) (Profit After Tax): $180,000
  • Third Fiscal Year (FY3) (Profit After Tax): $300,000

d. Profit Margin of a Hot Dog Shop 

The ideal profit margin we hope to make at Tasty Tasha™ Hot Dog Company, Inc. will be between 20 and 40 percent depending on the ingredients, pack, and size.

Growth Plan

A. how do you intend to grow and expand by opening more retail outlets/offices or selling a franchise.

Tasty Tasha™ Hot Dog Company, Inc. will grow our hot dog shop by first opening other shop outlets in key cities in the United States of America within the first five years of establishing the business and then start selling franchises from the sixth year.

b. Where Do You Intend to Expand to and Why?

Tasty Tasha™ Hot Dog Company, Inc. plans to expand first to Miami, Florida, Houston, Texas, New York City, New York, Oklahoma City, Oklahoma, Chagrin Falls, Ohio, Kaysville, Utah, Cedar Rapids, Iowa, Las Vegas, Nevada, Los Angeles, California and Dallas, Texas.

The reason we intend to expand to these locations is that available statistics show that the cities listed above have the most thriving markets for hot dog shops in the United States.

The founder of Tasty Tasha™ Hot Dog Company, Inc. plans to exit the business via family succession. We have placed structures and processes in place that will help us achieve our plan of successfully transferring the business from one family member to another and from one generation to another without hitches.

More on Food

Top 10 Vendor Management Best Practices for Every Business

vendor management

Vendor management is a crucial aspect of any business that relies on external suppliers for goods, services, or expertise.  

Effective vendor management not only ensures a smooth supply chain but also contributes to cost savings, improved quality, and stronger relationships.  

Whether you are managing a few key suppliers or a large network of vendors, implementing best practices can streamline your processes and maximize value.  

In this blog, we will explore the top 10 vendor management best practices that every business should consider.  

1. Establish Clear Vendor Selection Criteria

The foundation of effective vendor management begins with selecting the right vendors. Establishing clear criteria for vendor selection ensures that you choose partners who align with your business needs and values. Consider factors such as:  

  • Experience and Expertise: Look for vendors with a proven track record and expertise in your industry.  
  • Financial Stability: Ensure the vendor is financially stable to avoid disruptions in service.  
  • Quality Standards: Verify that the vendor meets or exceeds the quality standards required for your products or services.  
  • Compliance and Certifications: Ensure the vendor complies with relevant regulations and possesses necessary certifications.  

By setting these criteria, you can shortlist vendors who are more likely to meet your expectations and contribute to your business's success.

2. Build Strong Relationships with Vendors

  • Regular Communication: Maintain open and frequent communication to address any issues or changes promptly.  
  • Collaborative Planning: Involve vendors in your planning processes, especially for long-term projects.  
  • Fair Negotiation: Negotiate terms that are fair and beneficial for both parties, fostering a sense of partnership.  
  • Show Appreciation: Recognize and appreciate your vendors' contributions, which can strengthen the relationship.  

By nurturing these relationships, you create a more resilient and cooperative supply chain that can adapt to challenges and changes.  

3. Implement a Vendor Management System (VMS)

Managing multiple vendors can be complex, especially as your business grows. Implementing a Vendor Management System (VMS) can help streamline the process by centralizing vendor information, contracts, performance data, and communications. Advanced contingent workforce solutions offer several benefits:  

  • Efficiency: Automates and streamlines vendor management tasks, saving time and reducing errors.  
  • Transparency: Provides a clear overview of vendor performance, helping you make informed decisions.  
  • Compliance Tracking: Ensures that vendors comply with your policies and industry regulations.  
  • Risk Management: Identifies potential risks and helps you take proactive measures.  

By using a VMS, you can improve the efficiency and effectiveness of your vendor management processes.  

4. Conduct Regular Performance Reviews

Monitoring vendor performance is essential to ensure that your vendors continue to meet your standards and deliver value. Conducting regular performance reviews allows you to assess their performance and identify areas for improvement. Key aspects to review include:  

  • Quality of Products/Services: Ensure the vendor consistently meets quality expectations.  
  • Delivery Timeliness: Assess whether the vendor delivers on time and meets deadlines.  
  • Compliance and Certifications: Verify that the vendor continues to comply with relevant regulations and maintains necessary certifications.  
  • Cost Management: Evaluate whether the vendor is providing cost-effective solutions without compromising quality.  

Regular performance reviews help you address any issues early and ensure that your vendors remain aligned with your business goals.  

5.Develop a Vendor Risk Management Strategy

Every vendor relationship carries some level of risk, whether it's financial, operational, or reputational. Developing a vendor risk management strategy helps you identify, assess, and mitigate these risks. Key steps include:  

  • Risk Assessment: Identify potential risks associated with each vendor, such as financial instability, supply chain disruptions, or data security breaches.  
  • Risk Mitigation Plans: Develop plans to mitigate identified risks, such as diversifying suppliers or implementing contingency plans.  
  • Regular Monitoring: Continuously monitor vendors for any changes in risk factors and adjust your strategy as needed.  
  • Vendor Insurance: Consider requiring vendors to carry insurance to cover potential risks.  

A robust risk management strategy helps protect your business from unexpected disruptions and ensures continuity.  

6.Negotiate Clear Contracts and SLAs

Contracts and Service Level Agreements (SLAs) are the foundation of your vendor relationships. They outline the terms, expectations, and responsibilities of both parties. To avoid misunderstandings and disputes, it's crucial to negotiate clear and comprehensive contracts and SLAs. Key elements to include are:  

  • Scope of Work: Clearly define the products or services to be provided.  
  • Performance Metrics: Specify the performance standards and metrics that the vendor must meet.  
  • Payment Terms: Outline the payment schedule, including any penalties for late payments or non-performance.  
  • Termination Clauses: Include conditions under which the contract can be terminated by either party.  
  • Confidentiality and Data Security: Address how sensitive information will be handled and protected.  

Clear contracts and SLAs provide a solid framework for your vendor relationships and help prevent conflicts down the line.

7. Foster Collaboration and Innovation

Vendors can be valuable sources of innovation, offering new ideas, technologies, or processes that can benefit your business. Encouraging collaboration and innovation in your vendor relationships can lead to mutual growth and success. Here’s how to foster this:  

  • Joint Innovation Workshops: Organize workshops where you and your vendors can brainstorm and develop new ideas together.  
  • Incentivize Innovation: Offer incentives for vendors who come up with innovative solutions that improve efficiency or reduce costs.  
  • Open Feedback Channels: Create an environment where vendors feel comfortable sharing their ideas and feedback.  
  • Long-Term Partnerships: Cultivate long-term relationships that encourage continuous improvement and innovation.  

By fostering a collaborative environment, you can tap into your vendors' expertise and drive innovation in your business.  

8. Monitor Vendor Compliance

Ensuring that your vendors comply with legal and regulatory requirements is critical to protecting your business from potential liabilities. Regularly monitoring vendor compliance helps you avoid legal issues, fines, and reputational damage. Here’s what to focus on:  

  • Regulatory Compliance: Ensure vendors adhere to industry regulations, such as data protection laws or environmental standards.  
  • Ethical Standards: Verify that vendors operate ethically and align with your company's values, particularly in areas like labor practices and sourcing.  
  • Security Protocols: Ensure that vendors follow stringent security protocols, especially if they have access to sensitive data.  
  • Third-Party Audits: Consider conducting third-party audits to independently verify compliance.  

By proactively monitoring compliance, you can reduce risks and ensure that your vendors uphold the standards your business requires.

9. Manage Vendor Costs Effectively

Effective vendor management also involves keeping costs under control while ensuring quality and reliability. This requires a strategic approach to cost management, including:  

  • Cost Benchmarking: Compare vendor costs with industry benchmarks to ensure competitive pricing.  
  • Volume Discounts: Negotiate volume discounts for large or recurring orders.  
  • Cost Transparency: Maintain transparency in pricing to avoid hidden fees or unexpected costs.  
  • Continuous Improvement: Work with vendors to identify cost-saving opportunities without compromising quality.  

By managing vendor costs effectively, you can optimize your budget and achieve better value for your business.

10. Prepare for Vendor Transitions

Vendor transitions can occur for various reasons, such as contract expiration, performance issues, or strategic changes. Preparing for vendor transitions helps minimize disruptions and ensures continuity. Key steps include:  

  • Transition Planning: Develop a detailed plan for transitioning to a new vendor, including timelines, roles, and responsibilities.  
  • Data Transfer and Documentation: Ensure that all necessary data, documents, and knowledge are transferred to the new vendor.  
  • Communication: Communicate the transition plan clearly to all stakeholders, including the outgoing and incoming vendors.  
  • Contingency Plans: Have contingency plans in place in case of delays or issues during the transition.  

By preparing for vendor transitions, you can ensure a smooth and seamless process that minimizes risks and maintains business continuity.  

Final Thoughts on Vendor Management Best Practices  

Effective vendor management is essential for any business that relies on external suppliers.  

By implementing these vendor mnagement best practices, you can build strong vendor relationships, optimize costs, mitigate risks, and ensure that your vendors contribute to your business's success.  

Whether you're a small business or a large enterprise, these practices will help you manage your vendors more effectively and achieve better results.  

That’s a wrap for today.  

We hope you enjoyed reading this article and we are sure that you are going to find the following resources helpful:  

  • Top 25 Strategic Interview Questions to Ask Candidates  
  • A Comprehensive Guide to Effective Vendor Management  
  • When Do You Need a Vendor Management System?  

Frequently Asked Questions (FAQs)  

  • What is Vendor Management, and why is it important?

Vendor management is the process of managing and overseeing relationships with external suppliers who provide goods, services, or expertise to your business. It is important because effective vendor management ensures that your vendors meet quality standards, deliver on time, comply with regulations, and contribute to cost efficiency. It also helps build strong, collaborative relationships that can lead to long-term success.  

  • How do I select the right vendors for my business?

To select the right vendors, establish clear criteria based on your business needs. Consider factors such as the vendor’s experience, financial stability, quality standards, and compliance with industry regulations. Conduct thorough research, request references, and evaluate proposals carefully to choose vendors who align with your goals and values.  

  • What are the benefits of using a Vendor Management System (VMS)?

A Vendor Management System (VMS) centralizes vendor information, contracts, and performance data, making it easier to manage multiple vendors. The benefits include improved efficiency, transparency, compliance tracking, and risk management. A VMS helps automate tasks, monitor vendor performance, and ensure that vendors adhere to your policies.  

  • How often should I conduct vendor performance reviews?

Vendor performance reviews should be conducted regularly, typically on a quarterly or biannual basis, depending on the nature of the relationship. Regular reviews allow you to assess the vendor’s performance in terms of quality, delivery timeliness, compliance, and cost management. These reviews help identify areas for improvement and ensure vendors remain aligned with your business objectives.  

  • What are the key elements to include in a vendor contract or SLA?

A vendor contract or Service Level Agreement (SLA) should include the following key elements: scope of work, performance metrics, payment terms, confidentiality and data security clauses, termination clauses, and compliance requirements. Clear and comprehensive contracts help prevent misunderstandings and protect both parties’ interests.  

  • How can I foster collaboration and innovation with my vendors?

To foster collaboration and innovation, treat your vendors as partners rather than just suppliers. Encourage joint innovation workshops, provide incentives for innovative ideas, maintain open feedback channels, and build long-term relationships. By involving vendors in your strategic planning and innovation processes, you can benefit from their expertise and drive mutual growth.  

  • What is vendor risk management, and how do I implement it?

Vendor risk management involves identifying, assessing, and mitigating risks associated with vendor relationships, such as financial instability, supply chain disruptions, or data security breaches. Implement a vendor risk management strategy by conducting risk assessments, developing mitigation plans, monitoring vendors regularly, and requiring vendor insurance if necessary. This helps protect your business from unexpected disruptions.  

  • How do I ensure vendor compliance with regulations and standards?

To ensure vendor compliance, establish clear expectations in your contracts regarding regulatory and ethical standards. Regularly monitor vendor compliance through audits, reviews, and third-party assessments. Focus on key areas such as regulatory adherence, ethical practices, and security protocols. Proactively addressing compliance helps mitigate risks and protects your business’s reputation.  

  • What strategies can I use to manage vendor costs effectively?

To manage vendor costs effectively, consider cost benchmarking, negotiating volume discounts, maintaining cost transparency, and continuously seeking cost-saving opportunities with your vendors. Effective cost management ensures that you get the best value for your money without compromising on quality or reliability.  

  • How should I prepare for a vendor transition?

To prepare for a vendor transition, develop a detailed transition plan that includes timelines, roles, responsibilities, and contingency plans. Ensure that all necessary data, documents, and knowledge are transferred to the new vendor. Communicate the transition plan clearly to all stakeholders, including both outgoing and incoming vendors. Proper planning and communication minimize disruptions and ensure a smooth transition.  

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How to Write a Business Plan in 9 Steps (+ Template and Examples)

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Every successful business has one thing in common, a good and well-executed business plan. A business plan is more than a document, it is a complete guide that outlines the goals your business wants to achieve, including its financial goals . It helps you analyze results, make strategic decisions, show your business operations and growth.

If you want to start a business or already have one and need to pitch it to investors for funding, writing a good business plan improves your chances of attracting financiers. As a startup, if you want to secure loans from financial institutions, part of the requirements involve submitting your business plan.

Writing a business plan does not have to be a complicated or time-consuming process. In this article, you will learn the step-by-step process for writing a successful business plan.

You will also learn what you need a business plan for, tips and strategies for writing a convincing business plan, business plan examples and templates that will save you tons of time, and the alternatives to the traditional business plan.

Let’s get started.

What Do You Need A Business Plan For?

Businesses create business plans for different purposes such as to secure funds, monitor business growth, measure your marketing strategies, and measure your business success.

1. Secure Funds

One of the primary reasons for writing a business plan is to secure funds, either from financial institutions/agencies or investors.

For you to effectively acquire funds, your business plan must contain the key elements of your business plan . For example, your business plan should include your growth plans, goals you want to achieve, and milestones you have recorded.

A business plan can also attract new business partners that are willing to contribute financially and intellectually. If you are writing a business plan to a bank, your project must show your traction , that is, the proof that you can pay back any loan borrowed.

Also, if you are writing to an investor, your plan must contain evidence that you can effectively utilize the funds you want them to invest in your business. Here, you are using your business plan to persuade a group or an individual that your business is a source of a good investment.

2. Monitor Business Growth

A business plan can help you track cash flows in your business. It steers your business to greater heights. A business plan capable of tracking business growth should contain:

  • The business goals
  • Methods to achieve the goals
  • Time-frame for attaining those goals

A good business plan should guide you through every step in achieving your goals. It can also track the allocation of assets to every aspect of the business. You can tell when you are spending more than you should on a project.

You can compare a business plan to a written GPS. It helps you manage your business and hints at the right time to expand your business.

3. Measure Business Success

A business plan can help you measure your business success rate. Some small-scale businesses are thriving better than more prominent companies because of their track record of success.

Right from the onset of your business operation, set goals and work towards them. Write a plan to guide you through your procedures. Use your plan to measure how much you have achieved and how much is left to attain.

You can also weigh your success by monitoring the position of your brand relative to competitors. On the other hand, a business plan can also show you why you have not achieved a goal. It can tell if you have elapsed the time frame you set to attain a goal.

4. Document Your Marketing Strategies

You can use a business plan to document your marketing plans. Every business should have an effective marketing plan.

Competition mandates every business owner to go the extraordinary mile to remain relevant in the market. Your business plan should contain your marketing strategies that work. You can measure the success rate of your marketing plans.

In your business plan, your marketing strategy must answer the questions:

  • How do you want to reach your target audience?
  • How do you plan to retain your customers?
  • What is/are your pricing plans?
  • What is your budget for marketing?

Business Plan Infographic

How to Write a Business Plan Step-by-Step

1. create your executive summary.

The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans . Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.

Executive Summary of the business plan

Generally, there are nine sections in a business plan, the executive summary should condense essential ideas from the other eight sections.

A good executive summary should do the following:

  • A Snapshot of Growth Potential. Briefly inform the reader about your company and why it will be successful)
  • Contain your Mission Statement which explains what the main objective or focus of your business is.
  • Product Description and Differentiation. Brief description of your products or services and why it is different from other solutions in the market.
  • The Team. Basic information about your company’s leadership team and employees
  • Business Concept. A solid description of what your business does.
  • Target Market. The customers you plan to sell to.
  • Marketing Strategy. Your plans on reaching and selling to your customers
  • Current Financial State. Brief information about what revenue your business currently generates.
  • Projected Financial State. Brief information about what you foresee your business revenue to be in the future.

The executive summary is the make-or-break section of your business plan. If your summary cannot in less than two pages cannot clearly describe how your business will solve a particular problem of your target audience and make a profit, your business plan is set on a faulty foundation.

Avoid using the executive summary to hype your business, instead, focus on helping the reader understand the what and how of your plan.

View the executive summary as an opportunity to introduce your vision for your company. You know your executive summary is powerful when it can answer these key questions:

  • Who is your target audience?
  • What sector or industry are you in?
  • What are your products and services?
  • What is the future of your industry?
  • Is your company scaleable?
  • Who are the owners and leaders of your company? What are their backgrounds and experience levels?
  • What is the motivation for starting your company?
  • What are the next steps?

Writing the executive summary last although it is the most important section of your business plan is an excellent idea. The reason why is because it is a high-level overview of your business plan. It is the section that determines whether potential investors and lenders will read further or not.

The executive summary can be a stand-alone document that covers everything in your business plan. It is not uncommon for investors to request only the executive summary when evaluating your business. If the information in the executive summary impresses them, they will ask for the complete business plan.

If you are writing your business plan for your planning purposes, you do not need to write the executive summary.

2. Add Your Company Overview

The company overview or description is the next section in your business plan after the executive summary. It describes what your business does.

Adding your company overview can be tricky especially when your business is still in the planning stages. Existing businesses can easily summarize their current operations but may encounter difficulties trying to explain what they plan to become.

Your company overview should contain the following:

  • What products and services you will provide
  • Geographical markets and locations your company have a presence
  • What you need to run your business
  • Who your target audience or customers are
  • Who will service your customers
  • Your company’s purpose, mission, and vision
  • Information about your company’s founders
  • Who the founders are
  • Notable achievements of your company so far

When creating a company overview, you have to focus on three basics: identifying your industry, identifying your customer, and explaining the problem you solve.

If you are stuck when creating your company overview, try to answer some of these questions that pertain to you.

  • Who are you targeting? (The answer is not everyone)
  • What pain point does your product or service solve for your customers that they will be willing to spend money on resolving?
  • How does your product or service overcome that pain point?
  • Where is the location of your business?
  • What products, equipment, and services do you need to run your business?
  • How is your company’s product or service different from your competition in the eyes of your customers?
  • How many employees do you need and what skills do you require them to have?

After answering some or all of these questions, you will get more than enough information you need to write your company overview or description section. When writing this section, describe what your company does for your customers.

It describes what your business does

The company description or overview section contains three elements: mission statement, history, and objectives.

  • Mission Statement

The mission statement refers to the reason why your business or company is existing. It goes beyond what you do or sell, it is about the ‘why’. A good mission statement should be emotional and inspirational.

Your mission statement should follow the KISS rule (Keep It Simple, Stupid). For example, Shopify’s mission statement is “Make commerce better for everyone.”

When describing your company’s history, make it simple and avoid the temptation of tying it to a defensive narrative. Write it in the manner you would a profile. Your company’s history should include the following information:

  • Founding Date
  • Major Milestones
  • Location(s)
  • Flagship Products or Services
  • Number of Employees
  • Executive Leadership Roles

When you fill in this information, you use it to write one or two paragraphs about your company’s history.

Business Objectives

Your business objective must be SMART (specific, measurable, achievable, realistic, and time-bound.) Failure to clearly identify your business objectives does not inspire confidence and makes it hard for your team members to work towards a common purpose.

3. Perform Market and Competitive Analyses to Proof a Big Enough Business Opportunity

The third step in writing a business plan is the market and competitive analysis section. Every business, no matter the size, needs to perform comprehensive market and competitive analyses before it enters into a market.

Performing market and competitive analyses are critical for the success of your business. It helps you avoid entering the right market with the wrong product, or vice versa. Anyone reading your business plans, especially financiers and financial institutions will want to see proof that there is a big enough business opportunity you are targeting.

This section is where you describe the market and industry you want to operate in and show the big opportunities in the market that your business can leverage to make a profit. If you noticed any unique trends when doing your research, show them in this section.

Market analysis alone is not enough, you have to add competitive analysis to strengthen this section. There are already businesses in the industry or market, how do you plan to take a share of the market from them?

You have to clearly illustrate the competitive landscape in your business plan. Are there areas your competitors are doing well? Are there areas where they are not doing so well? Show it.

Make it clear in this section why you are moving into the industry and what weaknesses are present there that you plan to explain. How are your competitors going to react to your market entry? How do you plan to get customers? Do you plan on taking your competitors' competitors, tap into other sources for customers, or both?

Illustrate the competitive landscape as well. What are your competitors doing well and not so well?

Answering these questions and thoughts will aid your market and competitive analysis of the opportunities in your space. Depending on how sophisticated your industry is, or the expectations of your financiers, you may need to carry out a more comprehensive market and competitive analysis to prove that big business opportunity.

Instead of looking at the market and competitive analyses as one entity, separating them will make the research even more comprehensive.

Market Analysis

Market analysis, boarding speaking, refers to research a business carried out on its industry, market, and competitors. It helps businesses gain a good understanding of their target market and the outlook of their industry. Before starting a company, it is vital to carry out market research to find out if the market is viable.

Market Analysis for Online Business

The market analysis section is a key part of the business plan. It is the section where you identify who your best clients or customers are. You cannot omit this section, without it your business plan is incomplete.

A good market analysis will tell your readers how you fit into the existing market and what makes you stand out. This section requires in-depth research, it will probably be the most time-consuming part of the business plan to write.

  • Market Research

To create a compelling market analysis that will win over investors and financial institutions, you have to carry out thorough market research . Your market research should be targeted at your primary target market for your products or services. Here is what you want to find out about your target market.

  • Your target market’s needs or pain points
  • The existing solutions for their pain points
  • Geographic Location
  • Demographics

The purpose of carrying out a marketing analysis is to get all the information you need to show that you have a solid and thorough understanding of your target audience.

Only after you have fully understood the people you plan to sell your products or services to, can you evaluate correctly if your target market will be interested in your products or services.

You can easily convince interested parties to invest in your business if you can show them you thoroughly understand the market and show them that there is a market for your products or services.

How to Quantify Your Target Market

One of the goals of your marketing research is to understand who your ideal customers are and their purchasing power. To quantify your target market, you have to determine the following:

  • Your Potential Customers: They are the people you plan to target. For example, if you sell accounting software for small businesses , then anyone who runs an enterprise or large business is unlikely to be your customers. Also, individuals who do not have a business will most likely not be interested in your product.
  • Total Households: If you are selling household products such as heating and air conditioning systems, determining the number of total households is more important than finding out the total population in the area you want to sell to. The logic is simple, people buy the product but it is the household that uses it.
  • Median Income: You need to know the median income of your target market. If you target a market that cannot afford to buy your products and services, your business will not last long.
  • Income by Demographics: If your potential customers belong to a certain age group or gender, determining income levels by demographics is necessary. For example, if you sell men's clothes, your target audience is men.

What Does a Good Market Analysis Entail?

Your business does not exist on its own, it can only flourish within an industry and alongside competitors. Market analysis takes into consideration your industry, target market, and competitors. Understanding these three entities will drastically improve your company’s chances of success.

Market Analysis Steps

You can view your market analysis as an examination of the market you want to break into and an education on the emerging trends and themes in that market. Good market analyses include the following:

  • Industry Description. You find out about the history of your industry, the current and future market size, and who the largest players/companies are in your industry.
  • Overview of Target Market. You research your target market and its characteristics. Who are you targeting? Note, it cannot be everyone, it has to be a specific group. You also have to find out all information possible about your customers that can help you understand how and why they make buying decisions.
  • Size of Target Market: You need to know the size of your target market, how frequently they buy, and the expected quantity they buy so you do not risk overproducing and having lots of bad inventory. Researching the size of your target market will help you determine if it is big enough for sustained business or not.
  • Growth Potential: Before picking a target market, you want to be sure there are lots of potential for future growth. You want to avoid going for an industry that is declining slowly or rapidly with almost zero growth potential.
  • Market Share Potential: Does your business stand a good chance of taking a good share of the market?
  • Market Pricing and Promotional Strategies: Your market analysis should give you an idea of the price point you can expect to charge for your products and services. Researching your target market will also give you ideas of pricing strategies you can implement to break into the market or to enjoy maximum profits.
  • Potential Barriers to Entry: One of the biggest benefits of conducting market analysis is that it shows you every potential barrier to entry your business will likely encounter. It is a good idea to discuss potential barriers to entry such as changing technology. It informs readers of your business plan that you understand the market.
  • Research on Competitors: You need to know the strengths and weaknesses of your competitors and how you can exploit them for the benefit of your business. Find patterns and trends among your competitors that make them successful, discover what works and what doesn’t, and see what you can do better.

The market analysis section is not just for talking about your target market, industry, and competitors. You also have to explain how your company can fill the hole you have identified in the market.

Here are some questions you can answer that can help you position your product or service in a positive light to your readers.

  • Is your product or service of superior quality?
  • What additional features do you offer that your competitors do not offer?
  • Are you targeting a ‘new’ market?

Basically, your market analysis should include an analysis of what already exists in the market and an explanation of how your company fits into the market.

Competitive Analysis

In the competitive analysis section, y ou have to understand who your direct and indirect competitions are, and how successful they are in the marketplace. It is the section where you assess the strengths and weaknesses of your competitors, the advantage(s) they possess in the market and show the unique features or qualities that make you different from your competitors.

Four Steps to Create a Competitive Marketing Analysis

Many businesses do market analysis and competitive analysis together. However, to fully understand what the competitive analysis entails, it is essential to separate it from the market analysis.

Competitive analysis for your business can also include analysis on how to overcome barriers to entry in your target market.

The primary goal of conducting a competitive analysis is to distinguish your business from your competitors. A strong competitive analysis is essential if you want to convince potential funding sources to invest in your business. You have to show potential investors and lenders that your business has what it takes to compete in the marketplace successfully.

Competitive analysis will s how you what the strengths of your competition are and what they are doing to maintain that advantage.

When doing your competitive research, you first have to identify your competitor and then get all the information you can about them. The idea of spending time to identify your competitor and learn everything about them may seem daunting but it is well worth it.

Find answers to the following questions after you have identified who your competitors are.

  • What are your successful competitors doing?
  • Why is what they are doing working?
  • Can your business do it better?
  • What are the weaknesses of your successful competitors?
  • What are they not doing well?
  • Can your business turn its weaknesses into strengths?
  • How good is your competitors’ customer service?
  • Where do your competitors invest in advertising?
  • What sales and pricing strategies are they using?
  • What marketing strategies are they using?
  • What kind of press coverage do they get?
  • What are their customers saying about your competitors (both the positive and negative)?

If your competitors have a website, it is a good idea to visit their websites for more competitors’ research. Check their “About Us” page for more information.

How to Perform Competitive Analysis

If you are presenting your business plan to investors, you need to clearly distinguish yourself from your competitors. Investors can easily tell when you have not properly researched your competitors.

Take time to think about what unique qualities or features set you apart from your competitors. If you do not have any direct competition offering your product to the market, it does not mean you leave out the competitor analysis section blank. Instead research on other companies that are providing a similar product, or whose product is solving the problem your product solves.

The next step is to create a table listing the top competitors you want to include in your business plan. Ensure you list your business as the last and on the right. What you just created is known as the competitor analysis table.

Direct vs Indirect Competition

You cannot know if your product or service will be a fit for your target market if you have not understood your business and the competitive landscape.

There is no market you want to target where you will not encounter competition, even if your product is innovative. Including competitive analysis in your business plan is essential.

If you are entering an established market, you need to explain how you plan to differentiate your products from the available options in the market. Also, include a list of few companies that you view as your direct competitors The competition you face in an established market is your direct competition.

In situations where you are entering a market with no direct competition, it does not mean there is no competition there. Consider your indirect competition that offers substitutes for the products or services you offer.

For example, if you sell an innovative SaaS product, let us say a project management software , a company offering time management software is your indirect competition.

There is an easy way to find out who your indirect competitors are in the absence of no direct competitors. You simply have to research how your potential customers are solving the problems that your product or service seeks to solve. That is your direct competition.

Factors that Differentiate Your Business from the Competition

There are three main factors that any business can use to differentiate itself from its competition. They are cost leadership, product differentiation, and market segmentation.

1. Cost Leadership

A strategy you can impose to maximize your profits and gain an edge over your competitors. It involves offering lower prices than what the majority of your competitors are offering.

A common practice among businesses looking to enter into a market where there are dominant players is to use free trials or pricing to attract as many customers as possible to their offer.

2. Product Differentiation

Your product or service should have a unique selling proposition (USP) that your competitors do not have or do not stress in their marketing.

Part of the marketing strategy should involve making your products unique and different from your competitors. It does not have to be different from your competitors, it can be the addition to a feature or benefit that your competitors do not currently have.

3. Market Segmentation

As a new business seeking to break into an industry, you will gain more success from focusing on a specific niche or target market, and not the whole industry.

If your competitors are focused on a general need or target market, you can differentiate yourself from them by having a small and hyper-targeted audience. For example, if your competitors are selling men’s clothes in their online stores , you can sell hoodies for men.

4. Define Your Business and Management Structure

The next step in your business plan is your business and management structure. It is the section where you describe the legal structure of your business and the team running it.

Your business is only as good as the management team that runs it, while the management team can only strive when there is a proper business and management structure in place.

If your company is a sole proprietor or a limited liability company (LLC), a general or limited partnership, or a C or an S corporation, state it clearly in this section.

Use an organizational chart to show the management structure in your business. Clearly show who is in charge of what area in your company. It is where you show how each key manager or team leader’s unique experience can contribute immensely to the success of your company. You can also opt to add the resumes and CVs of the key players in your company.

The business and management structure section should show who the owner is, and other owners of the businesses (if the business has other owners). For businesses or companies with multiple owners, include the percent ownership of the various owners and clearly show the extent of each others’ involvement in the company.

Investors want to know who is behind the company and the team running it to determine if it has the right management to achieve its set goals.

Management Team

The management team section is where you show that you have the right team in place to successfully execute the business operations and ideas. Take time to create the management structure for your business. Think about all the important roles and responsibilities that you need managers for to grow your business.

Include brief bios of each key team member and ensure you highlight only the relevant information that is needed. If your team members have background industry experience or have held top positions for other companies and achieved success while filling that role, highlight it in this section.

Create Management Team For Business Plan

A common mistake that many startups make is assigning C-level titles such as (CMO and CEO) to everyone on their team. It is unrealistic for a small business to have those titles. While it may look good on paper for the ego of your team members, it can prevent investors from investing in your business.

Instead of building an unrealistic management structure that does not fit your business reality, it is best to allow business titles to grow as the business grows. Starting everyone at the top leaves no room for future change or growth, which is bad for productivity.

Your management team does not have to be complete before you start writing your business plan. You can have a complete business plan even when there are managerial positions that are empty and need filling.

If you have management gaps in your team, simply show the gaps and indicate you are searching for the right candidates for the role(s). Investors do not expect you to have a full management team when you are just starting your business.

Key Questions to Answer When Structuring Your Management Team

  • Who are the key leaders?
  • What experiences, skills, and educational backgrounds do you expect your key leaders to have?
  • Do your key leaders have industry experience?
  • What positions will they fill and what duties will they perform in those positions?
  • What level of authority do the key leaders have and what are their responsibilities?
  • What is the salary for the various management positions that will attract the ideal candidates?

Additional Tips for Writing the Management Structure Section

1. Avoid Adding ‘Ghost’ Names to Your Management Team

There is always that temptation to include a ‘ghost’ name to your management team to attract and influence investors to invest in your business. Although the presence of these celebrity management team members may attract the attention of investors, it can cause your business to lose any credibility if you get found out.

Seasoned investors will investigate further the members of your management team before committing fully to your business If they find out that the celebrity name used does not play any actual role in your business, they will not invest and may write you off as dishonest.

2. Focus on Credentials But Pay Extra Attention to the Roles

Investors want to know the experience that your key team members have to determine if they can successfully reach the company’s growth and financial goals.

While it is an excellent boost for your key management team to have the right credentials, you also want to pay extra attention to the roles they will play in your company.

Organizational Chart

Organizational chart Infographic

Adding an organizational chart in this section of your business plan is not necessary, you can do it in your business plan’s appendix.

If you are exploring funding options, it is not uncommon to get asked for your organizational chart. The function of an organizational chart goes beyond raising money, you can also use it as a useful planning tool for your business.

An organizational chart can help you identify how best to structure your management team for maximum productivity and point you towards key roles you need to fill in the future.

You can use the organizational chart to show your company’s internal management structure such as the roles and responsibilities of your management team, and relationships that exist between them.

5. Describe Your Product and Service Offering

In your business plan, you have to describe what you sell or the service you plan to offer. It is the next step after defining your business and management structure. The products and services section is where you sell the benefits of your business.

Here you have to explain how your product or service will benefit your customers and describe your product lifecycle. It is also the section where you write down your plans for intellectual property like patent filings and copyrighting.

The research and development that you are undertaking for your product or service need to be explained in detail in this section. However, do not get too technical, sell the general idea and its benefits.

If you have any diagrams or intricate designs of your product or service, do not include them in the products and services section. Instead, leave them for the addendum page. Also, if you are leaving out diagrams or designs for the addendum, ensure you add this phrase “For more detail, visit the addendum Page #.”

Your product and service section in your business plan should include the following:

  • A detailed explanation that clearly shows how your product or service works.
  • The pricing model for your product or service.
  • Your business’ sales and distribution strategy.
  • The ideal customers that want your product or service.
  • The benefits of your products and services.
  • Reason(s) why your product or service is a better alternative to what your competitors are currently offering in the market.
  • Plans for filling the orders you receive
  • If you have current or pending patents, copyrights, and trademarks for your product or service, you can also discuss them in this section.

What to Focus On When Describing the Benefits, Lifecycle, and Production Process of Your Products or Services

In the products and services section, you have to distill the benefits, lifecycle, and production process of your products and services.

When describing the benefits of your products or services, here are some key factors to focus on.

  • Unique features
  • Translating the unique features into benefits
  • The emotional, psychological, and practical payoffs to attract customers
  • Intellectual property rights or any patents

When describing the product life cycle of your products or services, here are some key factors to focus on.

  • Upsells, cross-sells, and down-sells
  • Time between purchases
  • Plans for research and development.

When describing the production process for your products or services, you need to think about the following:

  • The creation of new or existing products and services.
  • The sources for the raw materials or components you need for production.
  • Assembling the products
  • Maintaining quality control
  • Supply-chain logistics (receiving the raw materials and delivering the finished products)
  • The day-to-day management of the production processes, bookkeeping, and inventory.

Tips for Writing the Products or Services Section of Your Business Plan

1. Avoid Technical Descriptions and Industry Buzzwords

The products and services section of your business plan should clearly describe the products and services that your company provides. However, it is not a section to include technical jargons that anyone outside your industry will not understand.

A good practice is to remove highly detailed or technical descriptions in favor of simple terms. Industry buzzwords are not necessary, if there are simpler terms you can use, then use them. If you plan to use your business plan to source funds, making the product or service section so technical will do you no favors.

2. Describe How Your Products or Services Differ from Your Competitors

When potential investors look at your business plan, they want to know how the products and services you are offering differ from that of your competition. Differentiating your products or services from your competition in a way that makes your solution more attractive is critical.

If you are going the innovative path and there is no market currently for your product or service, you need to describe in this section why the market needs your product or service.

For example, overnight delivery was a niche business that only a few companies were participating in. Federal Express (FedEx) had to show in its business plan that there was a large opportunity for that service and they justified why the market needed that service.

3. Long or Short Products or Services Section

Should your products or services section be short? Does the long products or services section attract more investors?

There are no straightforward answers to these questions. Whether your products or services section should be long or relatively short depends on the nature of your business.

If your business is product-focused, then automatically you need to use more space to describe the details of your products. However, if the product your business sells is a commodity item that relies on competitive pricing or other pricing strategies, you do not have to use up so much space to provide significant details about the product.

Likewise, if you are selling a commodity that is available in numerous outlets, then you do not have to spend time on writing a long products or services section.

The key to the success of your business is most likely the effectiveness of your marketing strategies compared to your competitors. Use more space to address that section.

If you are creating a new product or service that the market does not know about, your products or services section can be lengthy. The reason why is because you need to explain everything about the product or service such as the nature of the product, its use case, and values.

A short products or services section for an innovative product or service will not give the readers enough information to properly evaluate your business.

4. Describe Your Relationships with Vendors or Suppliers

Your business will rely on vendors or suppliers to supply raw materials or the components needed to make your products. In your products and services section, describe your relationships with your vendors and suppliers fully.

Avoid the mistake of relying on only one supplier or vendor. If that supplier or vendor fails to supply or goes out of business, you can easily face supply problems and struggle to meet your demands. Plan to set up multiple vendor or supplier relationships for better business stability.

5. Your Primary Goal Is to Convince Your Readers

The primary goal of your business plan is to convince your readers that your business is viable and to create a guide for your business to follow. It applies to the products and services section.

When drafting this section, think like the reader. See your reader as someone who has no idea about your products and services. You are using the products and services section to provide the needed information to help your reader understand your products and services. As a result, you have to be clear and to the point.

While you want to educate your readers about your products or services, you also do not want to bore them with lots of technical details. Show your products and services and not your fancy choice of words.

Your products and services section should provide the answer to the “what” question for your business. You and your management team may run the business, but it is your products and services that are the lifeblood of the business.

Key Questions to Answer When Writing your Products and Services Section

Answering these questions can help you write your products and services section quickly and in a way that will appeal to your readers.

  • Are your products existing on the market or are they still in the development stage?
  • What is your timeline for adding new products and services to the market?
  • What are the positives that make your products and services different from your competitors?
  • Do your products and services have any competitive advantage that your competitors’ products and services do not currently have?
  • Do your products or services have any competitive disadvantages that you need to overcome to compete with your competitors? If your answer is yes, state how you plan to overcome them,
  • How much does it cost to produce your products or services? How much do you plan to sell it for?
  • What is the price for your products and services compared to your competitors? Is pricing an issue?
  • What are your operating costs and will it be low enough for you to compete with your competitors and still take home a reasonable profit margin?
  • What is your plan for acquiring your products? Are you involved in the production of your products or services?
  • Are you the manufacturer and produce all the components you need to create your products? Do you assemble your products by using components supplied by other manufacturers? Do you purchase your products directly from suppliers or wholesalers?
  • Do you have a steady supply of products that you need to start your business? (If your business is yet to kick-off)
  • How do you plan to distribute your products or services to the market?

You can also hint at the marketing or promotion plans you have for your products or services such as how you plan to build awareness or retain customers. The next section is where you can go fully into details about your business’s marketing and sales plan.

6. Show and Explain Your Marketing and Sales Plan

Providing great products and services is wonderful, but it means nothing if you do not have a marketing and sales plan to inform your customers about them. Your marketing and sales plan is critical to the success of your business.

The sales and marketing section is where you show and offer a detailed explanation of your marketing and sales plan and how you plan to execute it. It covers your pricing plan, proposed advertising and promotion activities, activities and partnerships you need to make your business a success, and the benefits of your products and services.

There are several ways you can approach your marketing and sales strategy. Ideally, your marketing and sales strategy has to fit the unique needs of your business.

In this section, you describe how the plans your business has for attracting and retaining customers, and the exact process for making a sale happen. It is essential to thoroughly describe your complete marketing and sales plans because you are still going to reference this section when you are making financial projections for your business.

Outline Your Business’ Unique Selling Proposition (USP)

Unique Selling Proposition (USP)

The sales and marketing section is where you outline your business’s unique selling proposition (USP). When you are developing your unique selling proposition, think about the strongest reasons why people should buy from you over your competition. That reason(s) is most likely a good fit to serve as your unique selling proposition (USP).

Target Market and Target Audience

Plans on how to get your products or services to your target market and how to get your target audience to buy them go into this section. You also highlight the strengths of your business here, particularly what sets them apart from your competition.

Target Market Vs Target Audience

Before you start writing your marketing and sales plan, you need to have properly defined your target audience and fleshed out your buyer persona. If you do not first understand the individual you are marketing to, your marketing and sales plan will lack any substance and easily fall.

Creating a Smart Marketing and Sales Plan

Marketing your products and services is an investment that requires you to spend money. Like any other investment, you have to generate a good return on investment (ROI) to justify using that marketing and sales plan. Good marketing and sales plans bring in high sales and profits to your company.

Avoid spending money on unproductive marketing channels. Do your research and find out the best marketing and sales plan that works best for your company.

Your marketing and sales plan can be broken into different parts: your positioning statement, pricing, promotion, packaging, advertising, public relations, content marketing, social media, and strategic alliances.

Your Positioning Statement

Your positioning statement is the first part of your marketing and sales plan. It refers to the way you present your company to your customers.

Are you the premium solution, the low-price solution, or are you the intermediary between the two extremes in the market? What do you offer that your competitors do not that can give you leverage in the market?

Before you start writing your positioning statement, you need to spend some time evaluating the current market conditions. Here are some questions that can help you to evaluate the market

  • What are the unique features or benefits that you offer that your competitors lack?
  • What are your customers’ primary needs and wants?
  • Why should a customer choose you over your competition? How do you plan to differentiate yourself from the competition?
  • How does your company’s solution compare with other solutions in the market?

After answering these questions, then you can start writing your positioning statement. Your positioning statement does not have to be in-depth or too long.

All you need to explain with your positioning statement are two focus areas. The first is the position of your company within the competitive landscape. The other focus area is the core value proposition that sets your company apart from other alternatives that your ideal customer might consider.

Here is a simple template you can use to develop a positioning statement.

For [description of target market] who [need of target market], [product or service] [how it meets the need]. Unlike [top competition], it [most essential distinguishing feature].

For example, let’s create the positioning statement for fictional accounting software and QuickBooks alternative , TBooks.

“For small business owners who need accounting services, TBooks is an accounting software that helps small businesses handle their small business bookkeeping basics quickly and easily. Unlike Wave, TBooks gives small businesses access to live sessions with top accountants.”

You can edit this positioning statement sample and fill it with your business details.

After writing your positioning statement, the next step is the pricing of your offerings. The overall positioning strategy you set in your positioning statement will often determine how you price your products or services.

Pricing is a powerful tool that sends a strong message to your customers. Failure to get your pricing strategy right can make or mar your business. If you are targeting a low-income audience, setting a premium price can result in low sales.

You can use pricing to communicate your positioning to your customers. For example, if you are offering a product at a premium price, you are sending a message to your customers that the product belongs to the premium category.

Basic Rules to Follow When Pricing Your Offering

Setting a price for your offering involves more than just putting a price tag on it. Deciding on the right pricing for your offering requires following some basic rules. They include covering your costs, primary and secondary profit center pricing, and matching the market rate.

  • Covering Your Costs: The price you set for your products or service should be more than it costs you to produce and deliver them. Every business has the same goal, to make a profit. Depending on the strategy you want to use, there are exceptions to this rule. However, the vast majority of businesses follow this rule.
  • Primary and Secondary Profit Center Pricing: When a company sets its price above the cost of production, it is making that product its primary profit center. A company can also decide not to make its initial price its primary profit center by selling below or at even with its production cost. It rather depends on the support product or even maintenance that is associated with the initial purchase to make its profit. The initial price thus became its secondary profit center.
  • Matching the Market Rate: A good rule to follow when pricing your products or services is to match your pricing with consumer demand and expectations. If you price your products or services beyond the price your customer perceives as the ideal price range, you may end up with no customers. Pricing your products too low below what your customer perceives as the ideal price range may lead to them undervaluing your offering.

Pricing Strategy

Your pricing strategy influences the price of your offering. There are several pricing strategies available for you to choose from when examining the right pricing strategy for your business. They include cost-plus pricing, market-based pricing, value pricing, and more.

Pricing strategy influences the price of offering

  • Cost-plus Pricing: This strategy is one of the simplest and oldest pricing strategies. Here you consider the cost of producing a unit of your product and then add a profit to it to arrive at your market price. It is an effective pricing strategy for manufacturers because it helps them cover their initial costs. Another name for the cost-plus pricing strategy is the markup pricing strategy.
  • Market-based Pricing: This pricing strategy analyses the market including competitors’ pricing and then sets a price based on what the market is expecting. With this pricing strategy, you can either set your price at the low-end or high-end of the market.
  • Value Pricing: This pricing strategy involves setting a price based on the value you are providing to your customer. When adopting a value-based pricing strategy, you have to set a price that your customers are willing to pay. Service-based businesses such as small business insurance providers , luxury goods sellers, and the fashion industry use this pricing strategy.

After carefully sorting out your positioning statement and pricing, the next item to look at is your promotional strategy. Your promotional strategy explains how you plan on communicating with your customers and prospects.

As a business, you must measure all your costs, including the cost of your promotions. You also want to measure how much sales your promotions bring for your business to determine its usefulness. Promotional strategies or programs that do not lead to profit need to be removed.

There are different types of promotional strategies you can adopt for your business, they include advertising, public relations, and content marketing.

Advertising

Your business plan should include your advertising plan which can be found in the marketing and sales plan section. You need to include an overview of your advertising plans such as the areas you plan to spend money on to advertise your business and offers.

Ensure that you make it clear in this section if your business will be advertising online or using the more traditional offline media, or the combination of both online and offline media. You can also include the advertising medium you want to use to raise awareness about your business and offers.

Some common online advertising mediums you can use include social media ads, landing pages, sales pages, SEO, Pay-Per-Click, emails, Google Ads, and others. Some common traditional and offline advertising mediums include word of mouth, radios, direct mail, televisions, flyers, billboards, posters, and others.

A key component of your advertising strategy is how you plan to measure the effectiveness and success of your advertising campaign. There is no point in sticking with an advertising plan or medium that does not produce results for your business in the long run.

Public Relations

A great way to reach your customers is to get the media to cover your business or product. Publicity, especially good ones, should be a part of your marketing and sales plan. In this section, show your plans for getting prominent reviews of your product from reputable publications and sources.

Your business needs that exposure to grow. If public relations is a crucial part of your promotional strategy, provide details about your public relations plan here.

Content Marketing

Content marketing is a popular promotional strategy used by businesses to inform and attract their customers. It is about teaching and educating your prospects on various topics of interest in your niche, it does not just involve informing them about the benefits and features of the products and services you have,

The Benefits of Content Marketing

Businesses publish content usually for free where they provide useful information, tips, and advice so that their target market can be made aware of the importance of their products and services. Content marketing strategies seek to nurture prospects into buyers over time by simply providing value.

Your company can create a blog where it will be publishing content for its target market. You will need to use the best website builder such as Wix and Squarespace and the best web hosting services such as Bluehost, Hostinger, and other Bluehost alternatives to create a functional blog or website.

If content marketing is a crucial part of your promotional strategy (as it should be), detail your plans under promotions.

Including high-quality images of the packaging of your product in your business plan is a lovely idea. You can add the images of the packaging of that product in the marketing and sales plan section. If you are not selling a product, then you do not need to include any worry about the physical packaging of your product.

When organizing the packaging section of your business plan, you can answer the following questions to make maximum use of this section.

  • Is your choice of packaging consistent with your positioning strategy?
  • What key value proposition does your packaging communicate? (It should reflect the key value proposition of your business)
  • How does your packaging compare to that of your competitors?

Social Media

Your 21st-century business needs to have a good social media presence. Not having one is leaving out opportunities for growth and reaching out to your prospect.

You do not have to join the thousands of social media platforms out there. What you need to do is join the ones that your customers are active on and be active there.

Most popular social media platforms

Businesses use social media to provide information about their products such as promotions, discounts, the benefits of their products, and content on their blogs.

Social media is also a platform for engaging with your customers and getting feedback about your products or services. Make no mistake, more and more of your prospects are using social media channels to find more information about companies.

You need to consider the social media channels you want to prioritize your business (prioritize the ones your customers are active in) and your branding plans in this section.

Choosing the right social media platform

Strategic Alliances

If your company plans to work closely with other companies as part of your sales and marketing plan, include it in this section. Prove details about those partnerships in your business plan if you have already established them.

Strategic alliances can be beneficial for all parties involved including your company. Working closely with another company in the form of a partnership can provide access to a different target market segment for your company.

The company you are partnering with may also gain access to your target market or simply offer a new product or service (that of your company) to its customers.

Mutually beneficial partnerships can cover the weaknesses of one company with the strength of another. You should consider strategic alliances with companies that sell complimentary products to yours. For example, if you provide printers, you can partner with a company that produces ink since the customers that buy printers from you will also need inks for printing.

Steps Involved in Creating a Marketing and Sales Plan

1. Focus on Your Target Market

Identify who your customers are, the market you want to target. Then determine the best ways to get your products or services to your potential customers.

2. Evaluate Your Competition

One of the goals of having a marketing plan is to distinguish yourself from your competition. You cannot stand out from them without first knowing them in and out.

You can know your competitors by gathering information about their products, pricing, service, and advertising campaigns.

These questions can help you know your competition.

  • What makes your competition successful?
  • What are their weaknesses?
  • What are customers saying about your competition?

3. Consider Your Brand

Customers' perception of your brand has a strong impact on your sales. Your marketing and sales plan should seek to bolster the image of your brand. Before you start marketing your business, think about the message you want to pass across about your business and your products and services.

4. Focus on Benefits

The majority of your customers do not view your product in terms of features, what they want to know is the benefits and solutions your product offers. Think about the problems your product solves and the benefits it delivers, and use it to create the right sales and marketing message.

Your marketing plan should focus on what you want your customer to get instead of what you provide. Identify those benefits in your marketing and sales plan.

5. Focus on Differentiation

Your marketing and sales plan should look for a unique angle they can take that differentiates your business from the competition, even if the products offered are similar. Some good areas of differentiation you can use are your benefits, pricing, and features.

Key Questions to Answer When Writing Your Marketing and Sales Plan

  • What is your company’s budget for sales and marketing campaigns?
  • What key metrics will you use to determine if your marketing plans are successful?
  • What are your alternatives if your initial marketing efforts do not succeed?
  • Who are the sales representatives you need to promote your products or services?
  • What are the marketing and sales channels you plan to use? How do you plan to get your products in front of your ideal customers?
  • Where will you sell your products?

You may want to include samples of marketing materials you plan to use such as print ads, website descriptions, and social media ads. While it is not compulsory to include these samples, it can help you better communicate your marketing and sales plan and objectives.

The purpose of the marketing and sales section is to answer this question “How will you reach your customers?” If you cannot convincingly provide an answer to this question, you need to rework your marketing and sales section.

7. Clearly Show Your Funding Request

If you are writing your business plan to ask for funding from investors or financial institutions, the funding request section is where you will outline your funding requirements. The funding request section should answer the question ‘How much money will your business need in the near future (3 to 5 years)?’

A good funding request section will clearly outline and explain the amount of funding your business needs over the next five years. You need to know the amount of money your business needs to make an accurate funding request.

Also, when writing your funding request, provide details of how the funds will be used over the period. Specify if you want to use the funds to buy raw materials or machinery, pay salaries, pay for advertisements, and cover specific bills such as rent and electricity.

In addition to explaining what you want to use the funds requested for, you need to clearly state the projected return on investment (ROI) . Investors and creditors want to know if your business can generate profit for them if they put funds into it.

Ensure you do not inflate the figures and stay as realistic as possible. Investors and financial institutions you are seeking funds from will do their research before investing money in your business.

If you are not sure of an exact number to request from, you can use some range of numbers as rough estimates. Add a best-case scenario and a work-case scenario to your funding request. Also, include a description of your strategic future financial plans such as selling your business or paying off debts.

Funding Request: Debt or Equity?

When making your funding request, specify the type of funding you want. Do you want debt or equity? Draw out the terms that will be applicable for the funding, and the length of time the funding request will cover.

Case for Equity

If your new business has not yet started generating profits, you are most likely preparing to sell equity in your business to raise capital at the early stage. Equity here refers to ownership. In this case, you are selling a portion of your company to raise capital.

Although this method of raising capital for your business does not put your business in debt, keep in mind that an equity owner may expect to play a key role in company decisions even if he does not hold a major stake in the company.

Most equity sales for startups are usually private transactions . If you are making a funding request by offering equity in exchange for funding, let the investor know that they will be paid a dividend (a share of the company’s profit). Also, let the investor know the process for selling their equity in your business.

Case for Debt

You may decide not to offer equity in exchange for funds, instead, you make a funding request with the promise to pay back the money borrowed at the agreed time frame.

When making a funding request with an agreement to pay back, note that you will have to repay your creditors both the principal amount borrowed and the interest on it. Financial institutions offer this type of funding for businesses.

Large companies combine both equity and debt in their capital structure. When drafting your business plan, decide if you want to offer both or one over the other.

Before you sell equity in exchange for funding in your business, consider if you are willing to accept not being in total control of your business. Also, before you seek loans in your funding request section, ensure that the terms of repayment are favorable.

You should set a clear timeline in your funding request so that potential investors and creditors can know what you are expecting. Some investors and creditors may agree to your funding request and then delay payment for longer than 30 days, meanwhile, your business needs an immediate cash injection to operate efficiently.

Additional Tips for Writing the Funding Request Section of your Business Plan

The funding request section is not necessary for every business, it is only needed by businesses who plan to use their business plan to secure funding.

If you are adding the funding request section to your business plan, provide an itemized summary of how you plan to use the funds requested. Hiring a lawyer, accountant, or other professionals may be necessary for the proper development of this section.

You should also gather and use financial statements that add credibility and support to your funding requests. Ensure that the financial statements you use should include your projected financial data such as projected cash flows, forecast statements, and expenditure budgets.

If you are an existing business, include all historical financial statements such as cash flow statements, balance sheets and income statements .

Provide monthly and quarterly financial statements for a year. If your business has records that date back beyond the one-year mark, add the yearly statements of those years. These documents are for the appendix section of your business plan.

8. Detail Your Financial Plan, Metrics, and Projections

If you used the funding request section in your business plan, supplement it with a financial plan, metrics, and projections. This section paints a picture of the past performance of your business and then goes ahead to make an informed projection about its future.

The goal of this section is to convince readers that your business is going to be a financial success. It outlines your business plan to generate enough profit to repay the loan (with interest if applicable) and to generate a decent return on investment for investors.

If you have an existing business already in operation, use this section to demonstrate stability through finance. This section should include your cash flow statements, balance sheets, and income statements covering the last three to five years. If your business has some acceptable collateral that you can use to acquire loans, list it in the financial plan, metrics, and projection section.

Apart from current financial statements, this section should also contain a prospective financial outlook that spans the next five years. Include forecasted income statements, cash flow statements, balance sheets, and capital expenditure budget.

If your business is new and is not yet generating profit, use clear and realistic projections to show the potentials of your business.

When drafting this section, research industry norms and the performance of comparable businesses. Your financial projections should cover at least five years. State the logic behind your financial projections. Remember you can always make adjustments to this section as the variables change.

The financial plan, metrics, and projection section create a baseline which your business can either exceed or fail to reach. If your business fails to reach your projections in this section, you need to understand why it failed.

Investors and loan managers spend a lot of time going through the financial plan, metrics, and projection section compared to other parts of the business plan. Ensure you spend time creating credible financial analyses for your business in this section.

Many entrepreneurs find this section daunting to write. You do not need a business degree to create a solid financial forecast for your business. Business finances, especially for startups, are not as complicated as they seem. There are several online tools and templates that make writing this section so much easier.

Use Graphs and Charts

The financial plan, metrics, and projection section is a great place to use graphs and charts to tell the financial story of your business. Charts and images make it easier to communicate your finances.

Accuracy in this section is key, ensure you carefully analyze your past financial statements properly before making financial projects.

Address the Risk Factors and Show Realistic Financial Projections

Keep your financial plan, metrics, and projection realistic. It is okay to be optimistic in your financial projection, however, you have to justify it.

You should also address the various risk factors associated with your business in this section. Investors want to know the potential risks involved, show them. You should also show your plans for mitigating those risks.

What You Should In The Financial Plan, Metrics, and Projection Section of Your Business Plan

The financial plan, metrics, and projection section of your business plan should have monthly sales and revenue forecasts for the first year. It should also include annual projections that cover 3 to 5 years.

A three-year projection is a basic requirement to have in your business plan. However, some investors may request a five-year forecast.

Your business plan should include the following financial statements: sales forecast, personnel plan, income statement, income statement, cash flow statement, balance sheet, and an exit strategy.

1. Sales Forecast

Sales forecast refers to your projections about the number of sales your business is going to record over the next few years. It is typically broken into several rows, with each row assigned to a core product or service that your business is offering.

One common mistake people make in their business plan is to break down the sales forecast section into long details. A sales forecast should forecast the high-level details.

For example, if you are forecasting sales for a payroll software provider, you could break down your forecast into target market segments or subscription categories.

Benefits of Sales Forecasting

Your sales forecast section should also have a corresponding row for each sales row to cover the direct cost or Cost of Goods Sold (COGS). The objective of these rows is to show the expenses that your business incurs in making and delivering your product or service.

Note that your Cost of Goods Sold (COGS) should only cover those direct costs incurred when making your products. Other indirect expenses such as insurance, salaries, payroll tax, and rent should not be included.

For example, the Cost of Goods Sold (COGS) for a restaurant is the cost of ingredients while for a consulting company it will be the cost of paper and other presentation materials.

Factors that affect sales forecasting

2. Personnel Plan

The personnel plan section is where you provide details about the payment plan for your employees. For a small business, you can easily list every position in your company and how much you plan to pay in the personnel plan.

However, for larger businesses, you have to break the personnel plan into functional groups such as sales and marketing.

The personnel plan will also include the cost of an employee beyond salary, commonly referred to as the employee burden. These costs include insurance, payroll taxes , and other essential costs incurred monthly as a result of having employees on your payroll.

True HR Cost Infographic

3. Income Statement

The income statement section shows if your business is making a profit or taking a loss. Another name for the income statement is the profit and loss (P&L). It takes data from your sales forecast and personnel plan and adds other ongoing expenses you incur while running your business.

The income statement section

Every business plan should have an income statement. It subtracts your business expenses from its earnings to show if your business is generating profit or incurring losses.

The income statement has the following items: sales, Cost of Goods Sold (COGS), gross margin, operating expenses, total operating expenses, operating income , total expenses, and net profit.

  • Sales refer to the revenue your business generates from selling its products or services. Other names for sales are income or revenue.
  • Cost of Goods Sold (COGS) refers to the total cost of selling your products. Other names for COGS are direct costs or cost of sales. Manufacturing businesses use the Costs of Goods Manufactured (COGM) .
  • Gross Margin is the figure you get when you subtract your COGS from your sales. In your income statement, you can express it as a percentage of total sales (Gross margin / Sales = Gross Margin Percent).
  • Operating Expenses refer to all the expenses you incur from running your business. It exempts the COGS because it stands alone as a core part of your income statement. You also have to exclude taxes, depreciation, and amortization. Your operating expenses include salaries, marketing expenses, research and development (R&D) expenses, and other expenses.
  • Total Operating Expenses refers to the sum of all your operating expenses including those exemptions named above under operating expenses.
  • Operating Income refers to earnings before interest, taxes, depreciation, and amortization. It is simply known as the acronym EBITDA (earnings before interest, taxes, depreciation, and amortization). Calculating your operating income is simple, all you need to do is to subtract your COGS and total operating expenses from your sales.
  • Total Expenses refer to the sum of your operating expenses and your business’ interest, taxes, depreciation, and amortization.
  • Net profit shows whether your business has made a profit or taken a loss during a given timeframe.

4. Cash Flow Statement

The cash flow statement tracks the money you have in the bank at any given point. It is often confused with the income statement or the profit and loss statement. They are both different types of financial statements. The income statement calculates your profits and losses while the cash flow statement shows you how much you have in the bank.

Cash Flow Statement Example

5. Balance Sheet

The balance sheet is a financial statement that provides an overview of the financial health of your business. It contains information about the assets and liabilities of your company, and owner’s or shareholders’ equity.

You can get the net worth of your company by subtracting your company’s liabilities from its assets.

Balance sheet Formula

6. Exit Strategy

The exit strategy refers to a probable plan for selling your business either to the public in an IPO or to another company. It is the last thing you include in the financial plan, metrics, and projection section.

You can choose to omit the exit strategy from your business plan if you plan to maintain full ownership of your business and do not plan on seeking angel investment or virtual capitalist (VC) funding.

Investors may want to know what your exit plan is. They invest in your business to get a good return on investment.

Your exit strategy does not have to include long and boring details. Ensure you identify some interested parties who may be interested in buying the company if it becomes a success.

Exit Strategy Section of Business Plan Infographic

Key Questions to Answer with Your Financial Plan, Metrics, and Projection

Your financial plan, metrics, and projection section helps investors, creditors, or your internal managers to understand what your expenses are, the amount of cash you need, and what it takes to make your company profitable. It also shows what you will be doing with any funding.

You do not need to show actual financial data if you do not have one. Adding forecasts and projections to your financial statements is added proof that your strategy is feasible and shows investors you have planned properly.

Here are some key questions to answer to help you develop this section.

  • What is your sales forecast for the next year?
  • When will your company achieve a positive cash flow?
  • What are the core expenses you need to operate?
  • How much money do you need upfront to operate or grow your company?
  • How will you use the loans or investments?

9. Add an Appendix to Your Business Plan

Adding an appendix to your business plan is optional. It is a useful place to put any charts, tables, legal notes, definitions, permits, résumés, and other critical information that do not fit into other sections of your business plan.

The appendix section is where you would want to include details of a patent or patent-pending if you have one. You can always add illustrations or images of your products here. It is the last section of your business plan.

When writing your business plan, there are details you cut short or remove to prevent the entire section from becoming too lengthy. There are also details you want to include in the business plan but are not a good fit for any of the previous sections. You can add that additional information to the appendix section.

Businesses also use the appendix section to include supporting documents or other materials specially requested by investors or lenders.

You can include just about any information that supports the assumptions and statements you made in the business plan under the appendix. It is the one place in the business plan where unrelated data and information can coexist amicably.

If your appendix section is lengthy, try organizing it by adding a table of contents at the beginning of the appendix section. It is also advisable to group similar information to make it easier for the reader to access them.

A well-organized appendix section makes it easier to share your information clearly and concisely. Add footnotes throughout the rest of the business plan or make references in the plan to the documents in the appendix.

The appendix section is usually only necessary if you are seeking funding from investors or lenders, or hoping to attract partners.

People reading business plans do not want to spend time going through a heap of backup information, numbers, and charts. Keep these documents or information in the Appendix section in case the reader wants to dig deeper.

Common Items to Include in the Appendix Section of Your Business Plan

The appendix section includes documents that supplement or support the information or claims given in other sections of the business plans. Common items you can include in the appendix section include:

  • Additional data about the process of manufacturing or creation
  • Additional description of products or services such as product schematics
  • Additional financial documents or projections
  • Articles of incorporation and status
  • Backup for market research or competitive analysis
  • Bank statements
  • Business registries
  • Client testimonials (if your business is already running)
  • Copies of insurances
  • Credit histories (personal or/and business)
  • Deeds and permits
  • Equipment leases
  • Examples of marketing and advertising collateral
  • Industry associations and memberships
  • Images of product
  • Intellectual property
  • Key customer contracts
  • Legal documents and other contracts
  • Letters of reference
  • Links to references
  • Market research data
  • Organizational charts
  • Photographs of potential facilities
  • Professional licenses pertaining to your legal structure or type of business
  • Purchase orders
  • Resumes of the founder(s) and key managers
  • State and federal identification numbers or codes
  • Trademarks or patents’ registrations

Avoid using the appendix section as a place to dump any document or information you feel like adding. Only add documents or information that you support or increase the credibility of your business plan.

Tips and Strategies for Writing a Convincing Business Plan

To achieve a perfect business plan, you need to consider some key tips and strategies. These tips will raise the efficiency of your business plan above average.

1. Know Your Audience

When writing a business plan, you need to know your audience . Business owners write business plans for different reasons. Your business plan has to be specific. For example, you can write business plans to potential investors, banks, and even fellow board members of the company.

The audience you are writing to determines the structure of the business plan. As a business owner, you have to know your audience. Not everyone will be your audience. Knowing your audience will help you to narrow the scope of your business plan.

Consider what your audience wants to see in your projects, the likely questions they might ask, and what interests them.

  • A business plan used to address a company's board members will center on its employment schemes, internal affairs, projects, stakeholders, etc.
  • A business plan for financial institutions will talk about the size of your market and the chances for you to pay back any loans you demand.
  • A business plan for investors will show proof that you can return the investment capital within a specific time. In addition, it discusses your financial projections, tractions, and market size.

2. Get Inspiration from People

Writing a business plan from scratch as an entrepreneur can be daunting. That is why you need the right inspiration to push you to write one. You can gain inspiration from the successful business plans of other businesses. Look at their business plans, the style they use, the structure of the project, etc.

To make your business plan easier to create, search companies related to your business to get an exact copy of what you need to create an effective business plan. You can also make references while citing examples in your business plans.

When drafting your business plan, get as much help from others as you possibly can. By getting inspiration from people, you can create something better than what they have.

3. Avoid Being Over Optimistic

Many business owners make use of strong adjectives to qualify their content. One of the big mistakes entrepreneurs make when preparing a business plan is promising too much.

The use of superlatives and over-optimistic claims can prepare the audience for more than you can offer. In the end, you disappoint the confidence they have in you.

In most cases, the best option is to be realistic with your claims and statistics. Most of the investors can sense a bit of incompetency from the overuse of superlatives. As a new entrepreneur, do not be tempted to over-promise to get the interests of investors.

The concept of entrepreneurship centers on risks, nothing is certain when you make future analyses. What separates the best is the ability to do careful research and work towards achieving that, not promising more than you can achieve.

To make an excellent first impression as an entrepreneur, replace superlatives with compelling data-driven content. In this way, you are more specific than someone promising a huge ROI from an investment.

4. Keep it Simple and Short

When writing business plans, ensure you keep them simple throughout. Irrespective of the purpose of the business plan, your goal is to convince the audience.

One way to achieve this goal is to make them understand your proposal. Therefore, it would be best if you avoid the use of complex grammar to express yourself. It would be a huge turn-off if the people you want to convince are not familiar with your use of words.

Another thing to note is the length of your business plan. It would be best if you made it as brief as possible.

You hardly see investors or agencies that read through an extremely long document. In that case, if your first few pages can’t convince them, then you have lost it. The more pages you write, the higher the chances of you derailing from the essential contents.

To ensure your business plan has a high conversion rate, you need to dispose of every unnecessary information. For example, if you have a strategy that you are not sure of, it would be best to leave it out of the plan.

5. Make an Outline and Follow Through

A perfect business plan must have touched every part needed to convince the audience. Business owners get easily tempted to concentrate more on their products than on other sections. Doing this can be detrimental to the efficiency of the business plan.

For example, imagine you talking about a product but omitting or providing very little information about the target audience. You will leave your clients confused.

To ensure that your business plan communicates your full business model to readers, you have to input all the necessary information in it. One of the best ways to achieve this is to design a structure and stick to it.

This structure is what guides you throughout the writing. To make your work easier, you can assign an estimated word count or page limit to every section to avoid making it too bulky for easy reading. As a guide, the necessary things your business plan must contain are:

  • Table of contents
  • Introduction
  • Product or service description
  • Target audience
  • Market size
  • Competition analysis
  • Financial projections

Some specific businesses can include some other essential sections, but these are the key sections that must be in every business plan.

6. Ask a Professional to Proofread

When writing a business plan, you must tie all loose ends to get a perfect result. When you are done with writing, call a professional to go through the document for you. You are bound to make mistakes, and the way to correct them is to get external help.

You should get a professional in your field who can relate to every section of your business plan. It would be easier for the professional to notice the inner flaws in the document than an editor with no knowledge of your business.

In addition to getting a professional to proofread, get an editor to proofread and edit your document. The editor will help you identify grammatical errors, spelling mistakes, and inappropriate writing styles.

Writing a business plan can be daunting, but you can surmount that obstacle and get the best out of it with these tips.

Business Plan Examples and Templates That’ll Save You Tons of Time

1. hubspot's one-page business plan.

HubSpot's One Page Business Plan

The one-page business plan template by HubSpot is the perfect guide for businesses of any size, irrespective of their business strategy. Although the template is condensed into a page, your final business plan should not be a page long! The template is designed to ask helpful questions that can help you develop your business plan.

Hubspot’s one-page business plan template is divided into nine fields:

  • Business opportunity
  • Company description
  • Industry analysis
  • Target market
  • Implementation timeline
  • Marketing plan
  • Financial summary
  • Funding required

2. Bplan’s Free Business Plan Template

Bplan’s Free Business Plan Template

Bplans' free business plan template is investor-approved. It is a rich template used by prestigious educational institutions such as Babson College and Princeton University to teach entrepreneurs how to create a business plan.

The template has six sections: the executive summary, opportunity, execution, company, financial plan, and appendix. There is a step-by-step guide for writing every little detail in the business plan. Follow the instructions each step of the way and you will create a business plan that impresses investors or lenders easily.

3. HubSpot's Downloadable Business Plan Template

HubSpot's Downloadable Business Plan Template

HubSpot’s downloadable business plan template is a more comprehensive option compared to the one-page business template by HubSpot. This free and downloadable business plan template is designed for entrepreneurs.

The template is a comprehensive guide and checklist for business owners just starting their businesses. It tells you everything you need to fill in each section of the business plan and how to do it.

There are nine sections in this business plan template: an executive summary, company and business description, product and services line, market analysis, marketing plan, sales plan, legal notes, financial considerations, and appendix.

4. Business Plan by My Own Business Institute

The Business Profile

My Own Business Institute (MOBI) which is a part of Santa Clara University's Center for Innovation and Entrepreneurship offers a free business plan template. You can either copy the free business template from the link provided above or download it as a Word document.

The comprehensive template consists of a whopping 15 sections.

  • The Business Profile
  • The Vision and the People
  • Home-Based Business and Freelance Business Opportunities
  • Organization
  • Licenses and Permits
  • Business Insurance
  • Communication Tools
  • Acquisitions
  • Location and Leasing
  • Accounting and Cash Flow
  • Opening and Marketing
  • Managing Employees
  • Expanding and Handling Problems

There are lots of helpful tips on how to fill each section in the free business plan template by MOBI.

5. Score's Business Plan Template for Startups

Score's Business Plan Template for Startups

Score is an American nonprofit organization that helps entrepreneurs build successful companies. This business plan template for startups by Score is available for free download. The business plan template asks a whooping 150 generic questions that help entrepreneurs from different fields to set up the perfect business plan.

The business plan template for startups contains clear instructions and worksheets, all you have to do is answer the questions and fill the worksheets.

There are nine sections in the business plan template: executive summary, company description, products and services, marketing plan, operational plan, management and organization, startup expenses and capitalization, financial plan, and appendices.

The ‘refining the plan’ resource contains instructions that help you modify your business plan to suit your specific needs, industry, and target audience. After you have completed Score’s business plan template, you can work with a SCORE mentor for expert advice in business planning.

6. Minimalist Architecture Business Plan Template by Venngage

Minimalist Architecture Business Plan Template by Venngage

The minimalist architecture business plan template is a simple template by Venngage that you can customize to suit your business needs .

There are five sections in the template: an executive summary, statement of problem, approach and methodology, qualifications, and schedule and benchmark. The business plan template has instructions that guide users on what to fill in each section.

7. Small Business Administration Free Business Plan Template

Small Business Administration Free Business Plan Template

The Small Business Administration (SBA) offers two free business plan templates, filled with practical real-life examples that you can model to create your business plan. Both free business plan templates are written by fictional business owners: Rebecca who owns a consulting firm, and Andrew who owns a toy company.

There are five sections in the two SBA’s free business plan templates.

  • Executive Summary
  • Company Description
  • Service Line
  • Marketing and Sales

8. The $100 Startup's One-Page Business Plan

The $100 Startup's One Page Business Plan

The one-page business plan by the $100 startup is a simple business plan template for entrepreneurs who do not want to create a long and complicated plan . You can include more details in the appendices for funders who want more information beyond what you can put in the one-page business plan.

There are five sections in the one-page business plan such as overview, ka-ching, hustling, success, and obstacles or challenges or open questions. You can answer all the questions using one or two sentences.

9. PandaDoc’s Free Business Plan Template

PandaDoc’s Free Business Plan Template

The free business plan template by PandaDoc is a comprehensive 15-page document that describes the information you should include in every section.

There are 11 sections in PandaDoc’s free business plan template.

  • Executive summary
  • Business description
  • Products and services
  • Operations plan
  • Management organization
  • Financial plan
  • Conclusion / Call to action
  • Confidentiality statement

You have to sign up for its 14-day free trial to access the template. You will find different business plan templates on PandaDoc once you sign up (including templates for general businesses and specific businesses such as bakeries, startups, restaurants, salons, hotels, and coffee shops)

PandaDoc allows you to customize its business plan templates to fit the needs of your business. After editing the template, you can send it to interested parties and track opens and views through PandaDoc.

10. Invoiceberry Templates for Word, Open Office, Excel, or PPT

Invoiceberry Templates Business Concept

InvoiceBerry is a U.K based online invoicing and tracking platform that offers free business plan templates in .docx, .odt, .xlsx, and .pptx formats for freelancers and small businesses.

Before you can download the free business plan template, it will ask you to give it your email address. After you complete the little task, it will send the download link to your inbox for you to download. It also provides a business plan checklist in .xlsx file format that ensures you add the right information to the business plan.

Alternatives to the Traditional Business Plan

A business plan is very important in mapping out how one expects their business to grow over a set number of years, particularly when they need external investment in their business. However, many investors do not have the time to watch you present your business plan. It is a long and boring read.

Luckily, there are three alternatives to the traditional business plan (the Business Model Canvas, Lean Canvas, and Startup Pitch Deck). These alternatives are less laborious and easier and quicker to present to investors.

Business Model Canvas (BMC)

The business model canvas is a business tool used to present all the important components of setting up a business, such as customers, route to market, value proposition, and finance in a single sheet. It provides a very focused blueprint that defines your business initially which you can later expand on if needed.

Business Model Canvas (BMC) Infographic

The sheet is divided mainly into company, industry, and consumer models that are interconnected in how they find problems and proffer solutions.

Segments of the Business Model Canvas

The business model canvas was developed by founder Alexander Osterwalder to answer important business questions. It contains nine segments.

Segments of the Business Model Canvas

  • Key Partners: Who will be occupying important executive positions in your business? What do they bring to the table? Will there be a third party involved with the company?
  • Key Activities: What important activities will production entail? What activities will be carried out to ensure the smooth running of the company?
  • The Product’s Value Propositions: What does your product do? How will it be different from other products?
  • Customer Segments: What demography of consumers are you targeting? What are the habits of these consumers? Who are the MVPs of your target consumers?
  • Customer Relationships: How will the team support and work with its customer base? How do you intend to build and maintain trust with the customer?
  • Key Resources: What type of personnel and tools will be needed? What size of the budget will they need access to?
  • Channels: How do you plan to create awareness of your products? How do you intend to transport your product to the customer?
  • Cost Structure: What is the estimated cost of production? How much will distribution cost?
  • Revenue Streams: For what value are customers willing to pay? How do they prefer to pay for the product? Are there any external revenues attached apart from the main source? How do the revenue streams contribute to the overall revenue?

Lean Canvas

The lean canvas is a problem-oriented alternative to the standard business model canvas. It was proposed by Ash Maurya, creator of Lean Stack as a development of the business model generation. It uses a more problem-focused approach and it majorly targets entrepreneurs and startup businesses.

The lean canvas is a problem oriented alternative to the standard business model canvas

Lean Canvas uses the same 9 blocks concept as the business model canvas, however, they have been modified slightly to suit the needs and purpose of a small startup. The key partners, key activities, customer relationships, and key resources are replaced by new segments which are:

  • Problem: Simple and straightforward number of problems you have identified, ideally three.
  • Solution: The solutions to each problem.
  • Unfair Advantage: Something you possess that can't be easily bought or replicated.
  • Key Metrics: Important numbers that will tell how your business is doing.

Startup Pitch Deck

While the business model canvas compresses into a factual sheet, startup pitch decks expand flamboyantly.

Pitch decks, through slides, convey your business plan, often through graphs and images used to emphasize estimations and observations in your presentation. Entrepreneurs often use pitch decks to fully convince their target audience of their plans before discussing funding arrangements.

Startup Pitch Deck Presentation

Considering the likelihood of it being used in a small time frame, a good startup pitch deck should ideally contain 20 slides or less to have enough time to answer questions from the audience.

Unlike the standard and lean business model canvases, a pitch deck doesn't have a set template on how to present your business plan but there are still important components to it. These components often mirror those of the business model canvas except that they are in slide form and contain more details.

Airbnb Pitch Deck

Using Airbnb (one of the most successful start-ups in recent history) for reference, the important components of a good slide are listed below.

  • Cover/Introduction Slide: Here, you should include your company's name and mission statement. Your mission statement should be a very catchy tagline. Also, include personal information and contact details to provide an easy link for potential investors.
  • Problem Slide: This slide requires you to create a connection with the audience or the investor that you are pitching. For example in their pitch, Airbnb summarized the most important problems it would solve in three brief points – pricing of hotels, disconnection from city culture, and connection problems for local bookings.
  • Solution Slide: This slide includes your core value proposition. List simple and direct solutions to the problems you have mentioned
  • Customer Analysis: Here you will provide information on the customers you will be offering your service to. The identity of your customers plays an important part in fundraising as well as the long-run viability of the business.
  • Market Validation: Use competitive analysis to show numbers that prove the presence of a market for your product, industry behavior in the present and the long run, as well as the percentage of the market you aim to attract. It shows that you understand your competitors and customers and convinces investors of the opportunities presented in the market.
  • Business Model: Your business model is the hook of your presentation. It may vary in complexity but it should generally include a pricing system informed by your market analysis. The goal of the slide is to confirm your business model is easy to implement.
  • Marketing Strategy: This slide should summarize a few customer acquisition methods that you plan to use to grow the business.
  • Competitive Advantage: What this slide will do is provide information on what will set you apart and make you a more attractive option to customers. It could be the possession of technology that is not widely known in the market.
  • Team Slide: Here you will give a brief description of your team. Include your key management personnel here and their specific roles in the company. Include their educational background, job history, and skillsets. Also, talk about their accomplishments in their careers so far to build investors' confidence in members of your team.
  • Traction Slide: This validates the company’s business model by showing growth through early sales and support. The slide aims to reduce any lingering fears in potential investors by showing realistic periodic milestones and profit margins. It can include current sales, growth, valuable customers, pre-orders, or data from surveys outlining current consumer interest.
  • Funding Slide: This slide is popularly referred to as ‘the ask'. Here you will include important details like how much is needed to get your business off the ground and how the funding will be spent to help the company reach its goals.
  • Appendix Slides: Your pitch deck appendix should always be included alongside a standard pitch presentation. It consists of additional slides you could not show in the pitch deck but you need to complement your presentation.

It is important to support your calculations with pictorial renditions. Infographics, such as pie charts or bar graphs, will be more effective in presenting the information than just listing numbers. For example, a six-month graph that shows rising profit margins will easily look more impressive than merely writing it.

Lastly, since a pitch deck is primarily used to secure meetings and you may be sharing your pitch with several investors, it is advisable to keep a separate public version that doesn't include financials. Only disclose the one with projections once you have secured a link with an investor.

Advantages of the Business Model Canvas, Lean Canvas, and Startup Pitch Deck over the Traditional Business Plan

  • Time-Saving: Writing a detailed traditional business plan could take weeks or months. On the other hand, all three alternatives can be done in a few days or even one night of brainstorming if you have a comprehensive understanding of your business.
  • Easier to Understand: Since the information presented is almost entirely factual, it puts focus on what is most important in running the business. They cut away the excess pages of fillers in a traditional business plan and allow investors to see what is driving the business and what is getting in the way.
  • Easy to Update: Businesses typically present their business plans to many potential investors before they secure funding. What this means is that you may regularly have to amend your presentation to update statistics or adjust to audience-specific needs. For a traditional business plan, this could mean rewriting a whole section of your plan. For the three alternatives, updating is much easier because they are not voluminous.
  • Guide for a More In-depth Business Plan: All three alternatives have the added benefit of being able to double as a sketch of your business plan if the need to create one arises in the future.

Business Plan FAQ

Business plans are important for any entrepreneur who is looking for a framework to run their company over some time or seeking external support. Although they are essential for new businesses, every company should ideally have a business plan to track their growth from time to time.  They can be used by startups seeking investments or loans to convey their business ideas or an employee to convince his boss of the feasibility of starting a new project. They can also be used by companies seeking to recruit high-profile employee targets into key positions or trying to secure partnerships with other firms.

Business plans often vary depending on your target audience, the scope, and the goals for the plan. Startup plans are the most common among the different types of business plans.  A start-up plan is used by a new business to present all the necessary information to help get the business up and running. They are usually used by entrepreneurs who are seeking funding from investors or bank loans. The established company alternative to a start-up plan is a feasibility plan. A feasibility plan is often used by an established company looking for new business opportunities. They are used to show the upsides of creating a new product for a consumer base. Because the audience is usually company people, it requires less company analysis. The third type of business plan is the lean business plan. A lean business plan is a brief, straight-to-the-point breakdown of your ideas and analysis for your business. It does not contain details of your proposal and can be written on one page. Finally, you have the what-if plan. As it implies, a what-if plan is a preparation for the worst-case scenario. You must always be prepared for the possibility of your original plan being rejected. A good what-if plan will serve as a good plan B to the original.

A good business plan has 10 key components. They include an executive plan, product analysis, desired customer base, company analysis, industry analysis, marketing strategy, sales strategy, financial projection, funding, and appendix. Executive Plan Your business should begin with your executive plan. An executive plan will provide early insight into what you are planning to achieve with your business. It should include your mission statement and highlight some of the important points which you will explain later. Product Analysis The next component of your business plan is your product analysis. A key part of this section is explaining the type of item or service you are going to offer as well as the market problems your product will solve. Desired Consumer Base Your product analysis should be supplemented with a detailed breakdown of your desired consumer base. Investors are always interested in knowing the economic power of your market as well as potential MVP customers. Company Analysis The next component of your business plan is your company analysis. Here, you explain how you want to run your business. It will include your operational strategy, an insight into the workforce needed to keep the company running, and important executive positions. It will also provide a calculation of expected operational costs.  Industry Analysis A good business plan should also contain well laid out industry analysis. It is important to convince potential investors you know the companies you will be competing with, as well as your plans to gain an edge on the competition. Marketing Strategy Your business plan should also include your marketing strategy. This is how you intend to spread awareness of your product. It should include a detailed explanation of the company brand as well as your advertising methods. Sales Strategy Your sales strategy comes after the market strategy. Here you give an overview of your company's pricing strategy and how you aim to maximize profits. You can also explain how your prices will adapt to market behaviors. Financial Projection The financial projection is the next component of your business plan. It explains your company's expected running cost and revenue earned during the tenure of the business plan. Financial projection gives a clear idea of how your company will develop in the future. Funding The next component of your business plan is funding. You have to detail how much external investment you need to get your business idea off the ground here. Appendix The last component of your plan is the appendix. This is where you put licenses, graphs, or key information that does not fit in any of the other components.

The business model canvas is a business management tool used to quickly define your business idea and model. It is often used when investors need you to pitch your business idea during a brief window.

A pitch deck is similar to a business model canvas except that it makes use of slides in its presentation. A pitch is not primarily used to secure funding, rather its main purpose is to entice potential investors by selling a very optimistic outlook on the business.

Business plan competitions help you evaluate the strength of your business plan. By participating in business plan competitions, you are improving your experience. The experience provides you with a degree of validation while practicing important skills. The main motivation for entering into the competitions is often to secure funding by finishing in podium positions. There is also the chance that you may catch the eye of a casual observer outside of the competition. These competitions also provide good networking opportunities. You could meet mentors who will take a keen interest in guiding you in your business journey. You also have the opportunity to meet other entrepreneurs whose ideas can complement yours.

Exlore Further

  • 12 Key Elements of a Business Plan (Top Components Explained)
  • 13 Sources of Business Finance For Companies & Sole Traders
  • 5 Common Types of Business Structures (+ Pros & Cons)
  • How to Buy a Business in 8 Steps (+ Due Diligence Checklist)

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Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

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The Basics of a Vendor Business Continuity Plan (BCP) Report

Let's discuss the basics of vendor business continuity..

Listen as we discuss basic key facts to know about a vendor's business continuity plan report. We'll cover what a BCP report is, 7 things to review in the report, the BIA and what it should include and why understanding your vendor's BCP is important.

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You may also be interested in:

Infographic: Disaster Recover: How and Why It Extends to Your Third Parties

Infographic: How to Think About Business Continuity In Relationship to Your Third Parties

Podcast Transcript

lisa mae hill

In today’s podcast we’re going to discuss the basics of a BCP report.

BCP stands for business continuity planning. Business continuity is what you do to ensure that key operations, products and services continue to be delivered either in full OR at a predetermined, and accepted, level of availability. Today, most people would have this outlined as part of a service level agreement (or SLA ). When you think of business continuity and your vendor, it covers things like what would they do in the event of a loss of personnel, if their facilities or services were down; what their planning with public entities such as emergency services is like, and communications with their own identified key vendors, their clients like you, employees and the media.

Disaster recovery and business continuity usually go hand in hand as disaster recovery is a subset of business continuity.

The first thing you need to do is determine if your vendor’s BCP aligns with your needs and that it covers the key components needed to ensure continuity of operations. You want to review your vendor’s business continuity plan to verify adequate controls are in place covering the following 7 areas:

  • Personnel loss and planning
  • Relocation plans
  • Remote access availability
  • Facility loss contingencies
  • Pandemic contingencies
  • Breach/disruption notification procedures
  • Annual testing and
  • Testing results showing room for growth should be reviewed and addressed during plan updates

Business continuity plans should also include information on your vendor’s Business Impact Analysis (BIA). You want to make sure a BIA is performed annually or when any major changes or incidents occur. 

Your vendor’s BIA should include the following:

  • Recovery Time Objectives (RTO) – This is the targeted duration of  time which a business process must be restored after a disruption in order to avoid unacceptable consequences associated with a break in business continuity.
  • Recovery Point Objectives (RPO) – This is the age of files that must be recovered from backup storage for normal operations to resume if a computer, system or network goes down as a result of a disruption. Or how much data you expect to lose in a worst-case scenario.
  • Maximum Tolerable Downtime (MTD) – This specifies the maximum period of time that a given business process can be inoperative before the organization's survival is at risk.

You should ensure that your Vendor’s BIA information meets or exceeds your needs for RTO, RPO and MTD.

So, what can you expect as far as ongoing monitoring of BCP goes? Perform regular reviews, along with plan exercises, to assure that the vendor is prepared and able to respond to whatever situations arise and allow the corresponding plans to be improved to minimize the impact of the event.

Ultimately, understanding your vendor’s BCP is a critical component of your third party risk management process. Here are a few reasons why:  

  • First, if a part of your services were unavailable for an undetermined amount of time because of your vendor, that could significantly affect your operations and reputation .
  • Secondly, a commonly overlooked aspect of risk is the reputational impact that can occur to a business from failure to respond to the situation, or failure to continue operations. Reputation is difficult to cultivate, easy to lose and very hard, if not impossible to re-gain once lost.
  • Third, you should know how quickly your vendors plan to recover and if they will be able to quickly and effectively respond to the business impacting event so that you can plan accordingly with your own BCP plans.

Once you’ve reviewed the plan, it’s important to have a qualified expert write up an analysis documenting any gaps and the overall findings. A qualified expert will usually have certified credential levels such as a CISSP. Once the analysis is written up and signed off on, reach out to the vendor to discuss the findings and next steps to mitigate any risk. Additionally, you’ll want to mitigate any risk that is found.

Again, I’m Lisa-Mae and thanks for tuning in to this week’s third party Thursday; if you haven’t already done so, please subscribe to our series.

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Montgomery County is committed to establishing a uniform process for those businesses in areas experiencing higher than normal call volumes in the late-night hours. The business safety plan summarizes the establishment’s efforts to safely conduct operations for patrons and employee(s) consistent with County Executive Regulation 004-24. Consistent with this Regulation, the Montgomery County Department of Police (MCPD) has launched a Late-Night Business Safety Plan application portal.

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Beginning September 13, 2024, businesses required to submit a safety plan are those that have an “other tobacco products retailer” license, food license, license for on-site cannabis consumption, or liquor license where the products sold are consumed on-site at tables or other areas designated for consumption by the business, and that:

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  • Are open to patrons from 12:00am – 5:00am and have had two serious incidents within the previous 12 months. See the FAQs for the definition of a serious incident.

Applicable businesses will receive training at the business location from a MCPD officer within 30 days of the application submission. Upon submission of the application, the district station will be notified and an officer will contact the applicant to arrange the training. Training must be completed before the Safety Plan can be considered for approval.

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Fill out our online form to apply for Montgomery County Late Night Business Safety Plan Program.

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Frequently Asked Questions

A business-specific written document summarizing the establishment’s efforts to safely conduct operations for patrons and employee(s) consistent with guidelines and training described in Montgomery County Executive Regulation 004-24.

According to Montgomery County Executive Regulation 004-24, Serious Incidents are defined as:

  • Distribution of narcotics or other controlled dangerous substances;
  • A sexual offense in the third or fourth degree under § 3-307 or § 3-308 of the Criminal Law Article of the Maryland Code; or
  • A crime of violence as defined in § 14-101 of the Criminal Law Article, including:
  • kidnapping;
  • manslaughter, except involuntary manslaughter;
  • human trafficking;
  • sexual offense of any degree;
  • use of a handgun in the commission of a felony or other crime of violence;
  • an attempt to commit any of the crimes described in the preceding bullets of this list;
  • assault in the first degree;
  • assault against a law enforcement officer or emergency medical services provider in any degree; and, assault with intent of any type in any degree.

The Safety Plan Review Panel will receive and conduct a preliminary review of the late-night business safety plan within 30 (thirty) days of receipt of each safety plan.

  • Businesses may appeal the disapproval of a safety plan or the requirement to produce a safety plan under the serious incident inclusion provision before the Montgomery County Board of Appeals.
  • Appeals must be filed within 30 days of receipt of the decision disapproving a plan or notification of the requirement to produce a plan.

Funding availability is subject to appropriation by the Montgomery County Council.

https://www.montgomerycountymd.gov/exec/Resources/Files/Executive%20Regulation%20%23004-24_Late-Night%20Business(4).pdf

Businesses may appeal the disapproval of a safety plan or the requirement to produce a safety plan under the serious incident inclusion provision before the Montgomery County Board of Appeals. Appeals must be filed within 30 days of receipt of the decision disapproving a plan or notification of the requirement to produce a plan.

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Trump plans to launch his sons’ crypto business on Monday, 50 days before Election Day

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Republican presidential nominee former President Donald Trump speaks during a campaign event at the Linda Ronstadt Music Hall, Thursday, Sept.12, 2024, in Tucson, Ariz. (AP Photo/Alex Brandon)

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WASHINGTON (AP) — Former President Donald Trump plans to deliver remarks next Monday about cryptocurrency and the launch of the company World Liberty Financial , a crypto platform controlled by the Republican nominee’s sons Donald Jr. and Eric.

His speech will come 50 days before Election Day, an extraordinary use of dwindling campaign time to promote a personal business. The Republican former president has long mixed his political and business interests and marketed sneakers, photo books and Trump-branded Bibles during his 2024 campaign.

“We’re embracing the future with crypto and leaving the slow and outdated big banks behind,” Trump said in a video posted Thursday to X, the social media site that will also host his address on the subject at 8 p.m. EDT on Monday from his Mar-a-Lago home.

As part of his presidential campaign, Trump has pledged to turn the United States into the “crypto capital of the planet,” raising red flags that he could use the federal government to help support a business tied to his family.

Cryptocurrencies are forms of digital money that can be traded over the internet without relying on the global banking system. The trading often depends on online marketplaces that charge fees for transactions, so that the cryptocurrencies can be exchanged for U.S. dollars and other currencies.

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Trump opposed crypto during his presidency, but he has since warmed to the sector. He has suggested the government create a strategic reserve of Bitcoin and has vowed to block the creation of a Federal Reserve-administered Central Bank Digital Currency, a digital form of central bank money that would be available to the public.

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    Here are best practices to (graciously) end a vendor relationship: Include Your Exit Plan in a Collaborative Contract: The week you award a contract is the best time to collaborate with your vendor to document exit provisions, handover processes, and mutual obligations. Stipulate these elements in the contract.

  15. 5 vendor management best practices for businesses

    For that reason, every business should develop transparent and consistent processes for handling vendor relations and contracts. Optimize vendor management within your organization with these best practices: 1. Enforce a clear vendor management policy.

  16. A Sample Hot Dog Vendor Business Plan Template

    A hot dog vendor business is a business that sells different types of hot dogs and drinks from a shop, cart, or food truck. Hot dogs are prepared commercially by mixing the ingredients (meats, spices, binders, and fillers) in vats where rapidly moving blades grind and mix them all together. This mixture is forced through tubes for cooking.

  17. Top 10 Vendor Management Best Practices for Every Business

    Cost Transparency: Maintain transparency in pricing to avoid hidden fees or unexpected costs. Continuous Improvement: Work with vendors to identify cost-saving opportunities without compromising quality. By managing vendor costs effectively, you can optimize your budget and achieve better value for your business. 10.

  18. How to Write a Business Plan in 9 Steps (+ Template and Examples)

    1. Create Your Executive Summary. The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans. Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.

  19. PDF VENDOR MANAGEMENT PROGRAM

    vendor audit are vendor feasibility, management competence and responsibilities, and data integrity system accuracy. The main objectives for a vendor audit are to assess the whole organization's quality management through its procedures and data processes. • Business Resumption or Contingency Planning: Business continuity and contingency plans

  20. The Basics of a Vendor Business Continuity Plan (BCP) Report

    The first thing you need to do is determine if your vendor's BCP aligns with your needs and that it covers the key components needed to ensure continuity of operations. You want to review your vendor's business continuity plan to verify adequate controls are in place covering the following 7 areas: Personnel loss and planning.

  21. Write your business plan

    A good business plan guides you through each stage of starting and managing your business. You'll use your business plan as a roadmap for how to structure, run, and grow your new business. It's a way to think through the key elements of your business. Business plans can help you get funding or bring on new business partners.

  22. Late Night Business Safety Plan Program, Montgomery County Police

    The business safety plan summarizes the establishment's efforts to safely conduct operations for patrons and employee(s) consistent with County Executive Regulation 004-24. Consistent with this Regulation, the Montgomery County Department of Police (MCPD) has launched a Late-Night Business Safety Plan application portal.

  23. How to Write a Simple Business Plan

    Learn how to create a simple or detailed business plan for your company, with free templates and expert advice. Find out the steps, elements, and tips for writing a business plan that suits your goals and audience.

  24. Trump plans to launch his sons' crypto business on Monday, 50 days

    WASHINGTON (AP) — Former President Donald Trump plans to deliver remarks next Monday about cryptocurrency and the launch of the company World Liberty Financial, a crypto platform controlled by the Republican nominee's sons Donald Jr. and Eric.. His speech will come 50 days before Election Day, an extraordinary use of dwindling campaign time to promote a personal business.

  25. PDF DONNY'S FOOD TRUCK

    toEXECUTIVE SUMMARYThe purpose of this business plan is to secure $50,000 in order to fund the purchase, marketing, and staffing requirements for Donny's Food Truck restaura. t in Small Town, CT. Donny's Food Truck was founded by chef Donny O'Neal, and sous chef Mig. el Sanchez, in 2020. The funds invested will help launch the business ...