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50 Business Problem Statement Examples [+Tips To Write]

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50 Business Problem Statement Examples

Whether you are a budding entrepreneur or a seasoned one, you need to have insights into what a problem statement for a business is, its examples, how to write it, and any other information about it.

When workplace staff members and departmental teams express initiative in solving problems, they demonstrate competence in handling complex and unanticipated challenges at work. Businesses rely on individuals and teams that can effectively analyze challenges and propose working solutions.

In this article, we offer tips on how to generate problem statements, with 50 comprehensive business examples you can use for reference.

What’s The Meaning Of A Problem Statement? 

 A problem statement summarizes a challenge that needs timely intervention to help improve a situation. It summarizes the problem in business, why it is a problem and how to address it. Businesses thrive when they can solve potential and existing customers’ issues.

Pointers On How To Write A Problem Statement 

A problem statement must be accurate and precise. There are vital components to consider when crafting a problem statement that can positively impact a project’s outcome. These include:

1. A Description Of How Things Should Work

First, provide some context that will make it easier to understand the problem by explaining how this process is supposed to function and work. Mention the problem while keeping the end-user in mind.

2. An Overview Of What The Problem Is And Explaining Its Impact

A practical problem statement should address a problem stating what it is, why it is a problem, and the benefits of solving it. It reveals who the problem affects and why it needs fixing. You could indicate any attempts you have undertaken to fix the problem and why those attempts did not work. Explain in detail your understanding of the problem at hand. Usually, fixing a problem in a business setup will help improve efficiency in the workflow processes, save time, minimize the wastage of resources, and impact the cost.

3. An Explanation Of The Cost Implications

When you explain the problem to critical stakeholders, mention the cost implications of not addressing the issue. Entrepreneurs understand the money language better, so framing the problem and projected solution regarding financial consequences is easier. Try to be specific by pinpointing exact figures of how much the business will lose if the issue remains unresolved and how much the business will save by implementing a workable solution. The problem of wasting resources or preventing the company from maximizing profits should reflect in the problem statement.

4. Evidence To Support Your Theory 

After stating the financial implications, you need to support your claims with evidence if the stakeholders are to take you seriously. You must conduct comprehensive research, cite your sources, and give practical examples. You must have relevant data to present if the need arises.

5. Suggestions For The Solutions 

A problem statement should propose a detailed solution to the problem. At this juncture, you need to have a firm grasp of where the challenges are arising from and offer practical approaches to mitigate them. You must outline your objectives by suggesting an ingenious strategy for addressing challenges.

6. Benefits Of Your Suggested Solutions 

After pinpointing the problem:

  • Explain the ramifications of not fixing these setbacks and propose appropriate solutions.
  • Demonstrate this by focusing on efficiency and the financial impact the solution will have helps convince stakeholders of the viability of the problem statement.
  • Comprehensively outline how the solution will impact finances by increasing revenue streams, reducing expenses, improving productivity, saving time, and increasing profit margins.    

7. A Summary Of The Problem And The Expected Solution 

In conclusion, you must summarize the problem, explain why it needs fixing, and provide an overview of why your solution is the best.

50 Business Problem Statement Examples  

1. social media channel.

While Mark Zuckerberg was studying, Harvard had its version of Facebook. Though it was possible to search other students’ profiles on the university wall, it was not possible to interact and perform any social interaction by liking, commenting, or networking. 

Problem:  The logistics of trying to connect, network, and interact with like-minded friends without physically having to travel.

“Human beings are social beings. They would love to interact and network with people in faraway places without physically traveling. People love to socialize but hate having to spend to do it.”

Solution:  Facebook allows its audience to search and network with like-minded individuals.

2. Manufacturing 

Problem:  An inefficient manual assembly process that consumes plenty of time affects productivity as employees have to spend hours manually installing machine parts. The long delays negatively impact production goals as you could spend that time developing products is spent fixing faulty machines.

Solution:  Automating assembly processes and installing conveyor belts to optimize manufacturing workflows.

Problem Statement:  Rigorous labor-intensive processing due to manual paperwork management.

3. Streaming Entertainment Service Company

Netflix, Hulu, and other streaming services came to solve the problem of people having to go to video stores to rent movies. They did this by trying to eliminate video stores and delivering movies to customers allowing them to keep those movies for as long as they needed. For this, their problem statement would be similar to this one:

“Clients detest going to a video store. They don’t like traveling back and forth and they hate paying late fees even more.” An interpretation of the problem statement is:  

Problem: Going to the store entails fighting through traffic and waiting in queues for your turn to get the movies you want.

Solution: The streaming service allows customers to enjoy numerous movies streamed directly to their mailbox. In this short statement, you have given an investor a simplified view of the problem and its solution. Grand problem statements focus on issues so the audience can identify with that problem and appreciate the solution the business is trying to come up with.

4. Software Company

Problem: Manual auditing delays processes in the finance department due to the cumbersome process of verifying and counterchecking financial statements, searching for documents for reference, and manually collaborating with different teams is negatively affecting productivity. The lengthy auditing process leads to many errors where documents get misplaced or lost, and it takes a lot of time to locate and retrieve them.

Solution:  An online database with search filters that simplifies the process of searching for documents.

5. Busy Office 

Process:  Forms for different functions like annual, sick or emergency leave need to be filled by employees for review and management approval. Human resource teams must scrutinize the forms, verify, scan, and upload them to the system. After that, the papers move to the finance department for manual re-entry, and payroll preparation begins.

Problem:  Overdependence on the manual system leads to irregularities, delays, omissions, and mistakes in service delivery to employees and vendors. This promotes a poor organizational response to arising issues and wastes precious time trying to identify and correct errors.

Solution:  Automating repetitive processes to help teams concentrate on the core business.

6. Engineering 

Problem:  Manual transportation of machine parts from one assembly line to the next, leading to inefficiencies making it impossible to meet the yearly production goals despite hiring additional staff.

Solution:  To minimize manual transportation of machine parts and increase reliance on mechanical robot arms and conveyor belts that appear between assembly lines. Such a move will prevent employees from walking back and forth across the assembly lines.  

Problem Statement:  Employee Efficiency to Improve Productivity

7. Healthcare Center

A medical facility operates 24/7 as patients need care round the clock.

Problem: There’s an insufficiency of medical personnel, especially on the night shift, which presents challenges during emergencies. Unfortunately, patients must wait hours for medical assistance, leading to inefficiencies.

Solution: The hospital must always have a medic on call to handle each department to prevent patients from being stranded during emergencies. Hiring part-time staff for the night shift will help alleviate the problem.

8. Cosmetics 

Problem Statement:  Customer dissatisfaction with skin care products for Caucasian skin

Problem:  Customers complain about the harshness of the sunblock cream.

Impact: Mistrust and suspicion about the quality of the products.

Solution: Product recall as it needs more analysis and tests.  

9. Ecommerce Business 

Problem Statement : Sales Quote Output

The quote generation display is critical as sales teams must swiftly generate quotes for customers to make their payments on time.

Problem : The quote generation display in the sales app is faulty, with sales teams complaining that the screen is prone to errors and consumes plenty of time to make it function. These issues have led to lost productivity in the sales department.

Solution : The department needs app improvements by replacing or upgrading existing software. 

10. Business Startup

Problem Statement : Inefficient customer data security

Problem : storing customer data in separate data stores with questionable encryption security practices presents operational risks and substantial reputational challenges.

Solution : Enlist the services of an IT expert to help improve the process of storing customer data.

11. Consultancy Firm 

Problem Statement:  Sales Software Outage

Problem:  Collapsing of the manual and automatic communication software for an extended period causes a communication breakdown. One section of the app experienced an outage that the mechanical system failed to pick up. Technicians tried the manual option but experienced error notifications a couple of times. The manual and automatic processes could not redirect calls to the API in a timely process leading to miscommunication and a loss in productivity. The setback arose during core business hours which had a massive negative impact on sales.

Solution : The outage could have been managed if the problem had been detected with API calls being redirected to a different location.

12. SaaS Company

Problem : Users of our software have challenges using it as they have to manually transfer information into the CRM after sending proposals. They need the CRM to track emails, phone calls, and other conversations that involve customer interactions. Without CRM integration, the software causes a frustrating experience for software users.

Solution : Send segmented surveys to determine the most effective CRMs to integrate and customize these integrations to improve user experience.

Problem Statement : Saas platform with an AI assistant for recruiters.

13. Recruitment Firms 

Hiring teams experience numerous repetitive hiring tasks, including vetting applications, scheduling or rescheduling interviews, handling cancellations, responding to concerns, and shortlisting applicants at various application stages.

Problem:  Plenty of tedious, monotonous manual work takes away the joy of meeting and assessing applicants that perfectly fit job descriptions.

Solution : Utilizing artificial intelligence technology or software applications that automate these processes.

14. Employee Management 

Problem:  Our organization needs a more secure way of onboarding and offboarding employees because the current system is cumbersome. Hiring managers have to depend on security teams to perform the same tasks.

Solution:  automating repetitive onboarding and offboarding processes.

15. Learning Institutions

Problem Statement:  Motivation for resolving tech issues Our school needs a work-from-home policy that allows staff to operate remotely.

Problem:  Our inexperience is causing us anxiety as we may lose competent staff to our more organized competitors.

Solution:  provide our teams with adequate tools and devices to protect the security of our data when staff operate remotely. We must provide secure access to cloud computing software and communication channels like Zoom or Microsoft Teams. Learning to use collaboration software will be a mandatory skill for staff.  

16. Real Estate

Problem:  Despite our real estate company’s decision to benchmark for free trial sign-ups that have remained steady, our paid subscriptions declined in the last few weeks. This means our business isn’t experiencing a traffic setback but a conversion challenge caused by a rise in mortgage interest rates, widespread economic challenges, pricing, and workflow processes.

Solution:  Restructure the free trial to offer less value because users gain too much from the free plan, which prevents them from signing up for a paid plan. Currently, users must sign up for a paid plan to access leads of real estate deals. We should also upgrade our software to include additional features that will retain investors on our platform.

17. Software Application 

Problem:  Users of our newspaper app avoid sharing content through the app and instead export the content from the app. This poses a challenge in our marketing strategy because potential customers need to be made aware that the content shared originates from our app leading to lower conversion rates. It also poses a challenge for app users as exporting range is time-consuming and could decrease app usage.  

18. Sales Strategies

Problem: Sales reps conduct manual planning using Excel spreadsheets and typed printout lists. They need more time which leads to difficulty in meeting targets. It also causes challenges in knowing which targets to visit, which affects sales and the inability to meet set goals.

19. Customer Care

Problem:  customers call the contact center seeking updates on their applications. Due to the vast volume, many applicants wait long hours to speak to an agent because the call center is understaffed. Employees are ill-equipped and lack adequate access to applicants’ track records, further compounding the backlog. The outcome leads to a frustrating experience for both applicants and staff. 

Problem Statement:  Using project management software for collaboration improves efficiency and productivity.

20. Problem:  Communication breakdown caused by overreliance on an inefficient manual system.

Solution:  Introducing technology by integrating a reliable project management system.

21. Problem Statement:  Stay-at-home-mums need an avenue to feel connected to a support group as they spend long periods alone.

Solution:  An app or social media channel where these mums can interact and network while attending to their babies.

22. Digital Transformation

Problem Statement:  Customers need a solution to help them create websites without overreliance on IT experts.

Problem:  People detest contacting IT specialists as the process is cumbersome.

Solution:  Apps that offer guidance to web users in creating simple websites.

23. Agricultural Firm 

Problem Statement:  Preserving perishables to minimize wastage.

Problem:  Though Jack& Jill Farms provides products to many supermarkets across the country, they consistently experience a loss due to their limited storage capacity and the fact that most of their products are highly perishable.

Solution:  Maintain an efficient supply chain to guarantee a ready market once the product leaves the farms. The firm must invest in modern storage facilities to improve preservation and shipping. 

24. Waste Management 

Problem Statement : Conduct a study on the proper waste management system.

Problem:  Manufacturing firms in my area are releasing industrial chemicals into the river leading to environmental degradation.

Solution:  Present a research proposal to the city authorities requesting permission to conduct a proper waste management system analysis and devise a viable solution.

25. Virtual Assistant 

Problem:  Challenges onboarding new clients, which lead to prolonged periods of idleness and a struggle to meet basic needs

Solution:  Integrating new technology in marketing and creating awareness for the business.  

Other examples of problem statement ideas include:

26. Problem:  Fierce competition

Solution:  Market the business online and offline using technology and modern strategies.

27. Problem:  Unrealistic expectations 

Solution:  Manage expectations by setting realistic goals.

28. Problem:  Challenges in hiring suitable candidates

Solution:  Shortlist suitable applicants and review each application noting an applicant’s experience level and skills.

29. Problem:  Cyber security threats that lead to unauthorized access to sensitive data.

Solution:  Engaging the services of an IT expert.

30. Problem:  challenges in gaining client trust 

Solution: Develop healthy relationships to improve trust. 

31. Problem:  Financial setbacks 

Solution:  Engage the services of a financial expert who can help streamline cash flows and budgetary allocations and share helpful insights. 

32. Problem:  Uncertainty about the future and not being able to predict customer and market trends 

Solution:  Consulting the services of an expert who can predict essential trends.

33. Problem:  Resisting change. 

Solution:  Know when to embrace change by firing and hiring new staff or overhauling processes to improve efficiency.

34. Problem:  Employee retention

Solution:  Addressing employee challenges and offering incentives, and rewarding job performance

35. Problem : Lack of startup capital 

Solution:  Use locally available material, start small, and consistently plow profits into the business.

36. Problem:  Fluctuating prices due to inflation

Problem Statement:  Diversify and Optimize

Solution:  Altering business models to suit the current prevailing situation.

37. Problem: Administrative Workload 

Solution:  Outsourcing or hiring temporary staff to handle bookkeeping, repetitive tasks or automating workflows.

38. Problem: Time Management Challenges 

Solution:  Proper planning and organization by prioritizing and delegating tasks, especially those with short turnaround periods.

39. Problem: Marketing And Advertising Challenges

Solution:  Defining what strategies would work best by researching the market and identifying the ideal target market. From there, develop a plan that targets that group.

40. Problem: Low Business Leads To Client Over-Dependence 

Solution:  Diversify your client base to prevent closing the shop once a major client closes their account with you.

41. Problem: Indiscipline In Money Management 

Solution:  Learning good financial habits and disciplining oneself to stick to set rules. A business should have a diversified client base to cushion the company when a single client quits or defaults payments.

42. Problem: Work-Related Pressure Leading To Fatigue

Solution:  Most successful business owners fall into the habit of overworking, leading to burnout and fatigue. Success doesn’t mean slavery but the ability to integrate balance into one’s activities.

43. Problem: Founder Dependence 

Solution:  A business that stagnates without its founder is a business with a time limit.

44. Problem Statement: Balancing Growth And Quality

Problem:  sometimes, a business must sacrifice to scale up. This means that you may only be able to manage some client relationships personally.

Solution:  Navigate the process to allow growth without interfering with the brand.

45. Problem: Meeting Customer Demand

Solution:  Awareness of what the customer wants and prioritizing their needs

46. Problem:  Maintaining quality customer relations

Solution:  Consistency, patience, and nurturing healthy relationships

47. Problem:  Preserving a good reputation

The speed of information makes tracking your business’s public image challenging.

Solution:  Utilize software or companies that track social media for mentions of your company. With technology, you can get notifications about an arising issue and be able to address it immediately. 

48. Problem:  Marketing in a saturated marketplace 

Solution:  Market strategically using unique and compelling messages to attract potential clients

49. Problem:  Choosing the right tools 

Solution:  Identify the need and look for tools that help meet that specific need.

50. Problem: Globalization

Understanding foreign cultures are crucial to penetrating new markets with existing products or services.

Solution:  Altering designs to accommodate new markets

Conclusion 

Every successful company starts by creating a solution to a need, an important reason your business needs to have a problem statement. The better you articulate the problem, the more treasured your solution will be. Most companies make the mistake of not giving the problem as much importance as the solution. Instead, many entrepreneurs concentrate on the solution and completely forget to explain why the problem is essential. Before your business markets a solution to a problem, make sure your clientele is aware of the problem your business is solving, which is made clear through your problem statement. Comprehensively articulating a problem statement help in improving the effectiveness of your business.

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Business Problem Statement Explained with Examples

Problem Statement Templates

Free Problem Statement Templates

  • July 26, 2024

Business Problem Statement_ Explained with Examples

Running a business is an extremely tedious task. Almost always, there’s a problem or two that needs your immediate attention. Addressing these problems head-on to find their solutions is a part of the process.

Luckily, there’s a tool that can help you with that: a business problem statement .

You may know how necessary it is to write a business plan for your company. What you may not know of, however, are the tools and techniques that can help you solve your business problems.

A business problem statement can help analyze the problem and come up with new and creative ways to solve it.

Essentially, it enables you to approach the problem in a more systematic, measurable, and objective way.

In this article, we will see what is a business problem statement and how you can write one yourself.

Table of Contents

  • What is a business problem statement?
  • How to write a business problem statement?
  • How to develop a business problem statement?
  • Business problem statement framework
  • Business problem statement templates
  • Business problem statement example

What is a Business Problem Statement?

A business problem statement states the problem that a company is facing. Also, it involves an intricate analysis of the problem, details relevant to the situation, and a solution that can solve the problem. This is a simple yet effective way to present a problem and its solution concisely.

In other words, it is a communication tool that helps you visualize and minimize the gap between what’s ideal vs. what’s real. Or to put it in business lingo, the expected performance, and the real performance.

How to Write a Business Problem Statement?

Write a business problem statement

Before writing a business problem statement, it is crucial to conduct a complete analysis of the problem and everything related. You should know everything about the problem to describe it clearly and also suggest a solution to it.

To make things easy for you, we have explained the four key elements to help you write your business problem statement. They include:

1. Define the problem

Defining the problem is the primary aspect of a business problem statement. Summarize your problem in simple and layman’s terms. It is highly recommended to avoid industrial lingo and buzzwords.

Support your summary with insights from both internal and external reports to add credibility and context. Write a 3-5 sentence long summary, avoid writing more than it.

For example: “The manual auditing process is causing delays and errors in our finance department, leading to increased workload and missed deadlines.”

2. Provide the problem analysis

Here, explain the background of the problem. Add relevant statistics and results from surveys, industry trends, customer demographics, staffing reports, etc, to help the reader understand the current situation. These references should describe your problem and its effects on various attributes of your business.

Avoid adding too many stats in your problem statement, and include only the necessary ones. It’s best to include no more than three significant stats.

3. Propose a solution

Your business problem statement should conclude with a solution to the previously described problem. The solution should describe how the current state can be improved.

The solution must not exceed two sentences. Also, avoid including elaborate actions and steps in a problem statement, because it will lead to the solution looking messy. These can be further explained when you write a project plan.

4. Consider the audience

When you start writing your business problem statement, or any formal document, it is important to be aware of the reader. Write your problem statement considering the reader’s knowledge about the situation, requirements, and expectations.

While your gut feeling can be helpful, focusing on facts and research will lead to better solutions. If the readers are unfamiliar with the problem’s context, ensure you introduce it thoroughly before presenting your proposed solutions.

How to Develop a Business Problem Statement

How to Develop a Business Problem Statement

A popular method that is used while writing a problem statement is the 5W2H (What, Why, Where, Who, When, How, How much) method. These are the questions that need to be asked and answered while writing a business problem statement.

Let’s understand them in detail.

  • What: What is the problem that needs to be solved? Include the root cause of the problem. Mention other micro problems that are connected with the macro ones.
  • Why: Why is it a problem? Describe the reasons why it is a problem. Include supporting facts and statistics to highlight the trouble.
  • Where: Where is the problem observed? Mention the location and the specifics of it. Include the products or services in which the problem is seen.
  • Who: Who is impacted by this problem? Define and mention the target audience, staff, departments, and businesses affected by the problem.
  • When: When was the problem first observed? Talk about the timeline. Explain how the intensity of the problem has changed from the time it was first observed.
  • How: Describe how the problem is observed. Include signs or symptoms of the problem and discuss the observations you made during your analysis.
  • How much: How often is the problem observed? If you have identified a trend during your research, mention it. Comment on the error rate and the frequency and magnitude of the problem.

Business Problem Statement Framework

Business Problem Statement Framework

A problem statement consists of four main components. They are:

  • The problem: The problem statement begins with mentioning and explaining the current state.
  • Who it affects: Mention the people who are affected by the problem.
  • How it impacts: Explain the impacts of the problem.
  • The solution: Your problem statement ends with a proposed solution.

Business Problem Statement Templates

Below is a common template used for writing a problem statement. It includes the four key components mentioned in the above framework.

Template 1:

The problem of ________________, affects ___________________, the impact of which is __________________, so an apt solution for this is __________________.

Template 2:

Business problem statement template

Template 3:

Business problem statement examples.

Here are a few problem statement examples to help you understand how to write your business problem statement:

Example 1: A problem statement by a software company

The problem of a manual auditing process affects the finance department and the staff as the process creates a lot of hassle because of the searching and verifying of physical documents.

The impact of this is a lengthy auditing process where many mishaps and misplacements of documents happen. A successful solution would be to create an online database with search filters that would make it easy to find and verify documents.

Example 2: A problem statement by a manufacturing company

The problem of an inefficient manual assembly process affects the productivity of the company, and the workers have to manually install some parts, which consumes more time.

This impacts the production goals and incremental loss for this year. An efficient solution would be to install conveyor belts to optimize the manufacturing process.

Solve Problems Faster with a Business Problem Statement

Writing a problem statement can be tricky. However, building one can help you define the problems and find solutions faster.

It even helps you present a concise but detailed way description of the problem and its potential solutions.

Use the above template given by Upmetrics to create a problem statement for your business and eliminate the need to go through complex documents.

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with step-by-step Guidance & AI Assistance.

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Frequently Asked Questions

How do i identify the root cause of a problem.

To identify the root cause of a problem, start by asking “Why?” multiple times (typically five times) to dig deeper into the issue. Each answer should lead you to the next question. This helps you move past the symptoms and get to the underlying cause.

How do I prioritize issues when crafting multiple problem statements?

Prioritize issues by using an Impact vs. Urgency Matrix to identify high-impact and urgent problems or by applying Pareto Analysis to focus on the top 20% of issues causing 80% of the impact. Consider stakeholder input, feasibility, and risk assessments to refine your priorities.

Can a problem statement change over time, and how do I manage this?

Yes, a problem statement can change as new information and insights emerge. Manage this by regularly reviewing and updating the problem statement to reflect the current situation, ensuring it remains relevant and accurate.

What are the next steps after writing a problem statement?

After writing problem statements, the next steps include conducting a thorough analysis of the problem, brainstorming potential solutions, evaluating these solutions based on feasibility and impact, developing an action plan, and implementing the chosen solution. Finally, monitor the results and make adjustments as necessary.

About the Author

problem statement in business plan

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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Effective Problem Statement Examples in Business

Learn about problem statements and why they are so important for your business.

Every great company started by solving an important problem. The more effectively you articulate a problem, the more valuable your solution will be. This is why your business plan needs to have a problem statement. 

A common mistake businesses make is that they do not give the problem as much importance as the solution. Instead, most business owners get excited about the solution — but in doing so, they tend to forget to explain why the problem is important.

A well-articulated problem gives your solution more value. It makes your entire plan 10x more effective.

This article takes a look at what a problem statement is. It also includes problem statement examples, how to write an effective problem statement for your business, and more.

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What is a problem statement ​.

Ultimately, most business owners want their company’s products or services to solve a problem for their core customers.

That means your problem statement is the heart of your concept. It is the very thing that gets people interested in you and your business. Eventually, it becomes the focal point.

Put simply, a problem statement defines a problem and identifies what a solution would look like. But to build a good case for the problem is to not just state the problem. You should also build an engaging story around that problem — one that people can relate to.

Purpose of a problem statement ​

Problem statements are important to businesses, individuals, and other entities because they help keep the entire team focused on solutions.  Problem statements are also important for these reasons:

  • First, they allows you to identify and explain the problem in a concise but detailed way. This gives the reader a comprehensive view of what's going on. You can identify who the problem impacts, what the impacts are, where the problem occurs, and why and when it needs to be fixed.
  • They clarify what the expected outcomes are. When you establish what the desired situation looks like, it helps give an overarching idea about the entire project. The proposed solution, scope, and goals of the solution are all made clear through the problem statement.
  • They act as a guide, helping you navigate your business and can help your team remain focused. You'll find that you'll come back to your problem statement from time to time to ensure the solution has been implemented and that it does indeed solve the initial problem.

A great problem statement will help to ensure that all objectives of your business are being met.

Examples of problem statements in business ​

There are tons of successful examples of problem statements from various companies. Let's take Netflix for example. They solved the problem of having to go to the video store to rent movies.

Netflix originally eliminated the need to go to the video store by delivering movies in an envelope to your mailbox. This allowed people to keep the movies for as long as they'd like.

At that time, the use case for Netflix was something like this:

"Going to the video store is a pain. People don't like traveling back and forth just to rent a movie and they hate paying late fees even more."

A simple interpretation of Netflix's problem statement would be:

Problem: "Going to the video store requires fighting traffic, wandering the aisles,, and waiting in long lines just to get a single movie."

Solution: "Netflix allows anyone to enjoy thousands of titles streamed directly to their home or delivered to their mailbox."

As you can see in just two sentences, you have given a potential investor an easy problem/solution statement. This example of what Netflix's problem statement would have looked like is simple, yet it gets straight to the point.

A good problem statement will solely focus on the problem. This allows the audience to build a powerful case for the problem and accept the solution you are trying to provide.

Another example problem statement is from Facebook . Harvard had its very own version of Facebook when Mark Zuckerberg was a student. Zuckerberg's frustration was that "he could only search and look at people's information on the university's version of Facebook and not perform any sort of social interactions like liking, commenting, etc."

This was when he came up with the idea to create a new platform. He hoped to create something new that allowed users to search for people according to their interests. Users would also be able to create an online network of friends and study groups.

Facebook’s problem statement would have probably said something like:

“A lack of social interaction among a group of people who share common interests/attributes is a waste of time. People cannot create strong connections without interacting with each other.”

A simple interpretation of Facebook’s problem statement would be:

Problem: Connecting with others and being able to comment or like their posts, etc., can have an adverse effect on making strong connections with like-minded people.

Solution: Facebook allows you to connect, create strong connections and interact with people with similar interests.

Key elements of a good problem statement ​

There are certain key elements to a good problem statement. These include:

Ideal situation

Your problem statement should outline what the ideal situation would be if there wasn't a problem that needed your attention. This is where you will identify the goals and the scope of the project. This section needs to give a clear understanding of what the ideal scenario will be once the issue is resolved and what your business can do to solve the issue.

Moving on, your problem statement should concisely describe what the current reality is for your business. Here, you will identify the problem, state why it's a problem, and identify who the problem is affecting. Moreover, this section will also describe when and where the problem was identified. All in all, this section is basically a scenario analysis.

Consequences

At this stage, your problem statement needs to identify the consequences of the problem. It should outline how people affected by the problem are being impacted and quantify how much the problem is impacting them. Some common consequences may include the loss of time, money, resources, competitive advantage, productivity, and efficiency.

This section of your problem statement may include a few possible solutions to the problem. It is important to not identify a specific solution. The purpose of this section is to guide the business team on how to research, investigate and resolve the problem.

How to write a problem statement ​

When writing a great problem statement, there are a few things to keep in mind. Here are some tips to follow when writing a problem statement for your business:

Describe the ideal situation you aim to achieve

To get started, try to provide some context that will make it easier to understand the problem. Begin by explaining how the particular process should work. Before mentioning the problem, try to describe how the process would function if the current problem didn't exist. Be sure to keep the end-user in mind.

Let's say you have an idea of how to increase efficiency in a process to maximize the best use of resources. You can start describing a theoretical situation whereby the system is far more efficient and work towards your proposal from there. Just keep in mind who, what, where, and why so that you can stay on point.

Choose the biggest problem to solve

Oftentimes, you may find that your products or services can solve multiple problems. However, when defining your problem statement, focus on the biggest problem you can solve.

If you are going to be pitching to investors, keep in mind that they won't be able to remember all of the problems. They're most likely to remember your products/services that can solve their biggest problem.

Consider audience's needs

Be sure to review reports and talk to your employees to fully understand the scope of the problem. Their problem-solving skills can come in handy.

Take into consideration the needs and experiences of your audience when writing problem statements. People will relate to you and your problem statement if they have experienced something similar.

Furthermore, the vision for your product or service should be the same as well. The more your target audience relates to your story, the better they'll understand and connect with it.

Provide facts about the problem 

Most business problem statements are backed by surveys or statistics. Your business's problem statement can include references to internal or external reports, staffing reports, statistics, customer demographics, national trends, etc. Of course, what you include depends on the problem you're solving.

Try to avoid adding excess numbers and irrelevant information. Ensure that you only include key statistics and solid data that highlight the severity of the problem.

Explain the benefits of your proposed solution

At this point in your problem statement, you've described the ideal situation where the problem doesn't exist. You've also pointed out the problem, explained what the consequences are if they're not fixed, and proposed solutions.

It is now time to explain the benefits of your solution. Focus on the efficiency and the financial impact of your solutions. Talk about the financial costs your solution will decrease and how your solution can free up revenue streams. You can also address the intangible benefits of your solution like increased client satisfaction.

If you need help solving business problems of your own, or you want to step up your marketing efforts, contact the team at Scorpion. We have helped thousands of home services , legal , franchise , and other small business professionals grow their businesses. 

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3 Problem statement examples and steps to write your own

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We’ve all encountered problems on the job. After all, that’s what a lot of work is about. Solving meaningful problems to help improve something. 

Developing a problem statement that provides a brief description of an issue you want to solve is an important early step in problem-solving .

It sounds deceptively simple. But creating an effective problem statement isn’t that easy, even for a genius like Albert Einstein. Given one hour to work on a problem, he’d spend 55 minutes thinking about the problem and five minutes finding solutions. (Or so the story goes.)

Einstein was probably exaggerating to make a point. But considering his success in solving complex problems, we think he was on to something. 

As humans, we’re wired to jump past the problem and go directly to the solution stage. In emergencies, this behavior can be lifesaving, as in leaping out of the way of a speeding car. But when dealing with longer-range issues in the workplace, this can lead to bad decisions or half-baked solutions. 

That’s where problem statements come in handy. They help to meaningfully outline objectives to reach effective solutions. Knowing how to develop a great problem statement is also a valuable tool for honing your management skills .

But what exactly is a problem statement, when should you use one, and how do you go about writing one? In this article, we'll answer those questions and give you some tips for writing effective problem statements. Then you'll be ready to take on more challenges large and small.

What is a problem statement?

First, let’s start by defining a problem statement. 

A problem statement is a short, clear explanation of an issue or challenge that sums up what you want to change. It helps you, team members, and other stakeholders to focus on the problem, why it’s important, and who it impacts. 

A good problem statement should create awareness and stimulate creative thinking . It should not identify a solution or create a bias toward a specific strategy.

Taking time to work on a problem statement is a great way to short-circuit the tendency to rush to solutions. It helps to make sure you’re focusing on the right problem and have a well-informed understanding of the root causes. The process can also help you take a more proactive than reactive approach to problem-solving . This can help position you and your team to avoid getting stuck in constant fire-fighting mode. That way, you can take advantage of more growth opportunities.  

When to use a problem statement

The best time to create a problem statement is before you start thinking of solutions. If you catch yourself or your team rushing to the solution stage when you’re first discussing a problem, hit the brakes. Go back and work on the statement of the problem to make sure everyone understands and agrees on what the real problem is. 

Here are some common situations where writing problem statements might come in handy: 

  • Writing an executive summary for a project proposal or research project
  • Collaborating   on a cross-functional project with several team members
  • Defining the customer issue that a proposed product or service aims to solve
  • Using design thinking to improve user experience
  • Tackling a problem that previous actions failed to solve 

How to identify a problem statement

Like the unseen body of an iceberg, the root cause of a specific problem isn’t always obvious. So when developing a problem statement, how do you go about identifying the true, underlying problem?

These two steps will help you uncover the root cause of a problem :

  • Collect information from the research and previous experience with the problem
  • Talk to multiple stakeholders who are impacted by the problem

People often perceive problems differently. Interviewing stakeholders will help you understand the problem from diverse points of view. It can also help you develop some case studies to illustrate the problem. 

Combining these insights with research data will help you identify root causes more accurately. In turn, this methodology will help you craft a problem statement that will lead to more viable solutions. 

What are problem statements used for?

You can use problem statements for a variety of purposes. For an organization, it might be solving customer and employee issues. For the government, it could be improving public health. For individuals, it can mean enhancing their own personal well-being . Generally, problem statements can be used to:

  • Identify opportunities for improvement
  • Focus on the right problems or issues to launch more successful initiatives – a common challenge in leadership
  • Help you communicate a problem to others who need to be involved in finding a solution
  • Serve as the basis for developing an action plan or goals that need to be accomplished to help solve the problem
  • Stimulate thinking outside the box  and other types of creative brainstorming techniques

3 examples of problem statements

When you want to be sure you understand a concept or tool, it helps to see an example. There can also be some differences in opinion about what a problem statement should look like. For instance, some frameworks include a proposed solution as part of the problem statement. But if the goal is to stimulate fresh ideas, it’s better not to suggest a solution within the problem statement. 

In our experience, an effective problem statement is brief, preferably one sentence. It’s also specific and descriptive without being prescriptive. 

Here are three problem statement examples. While these examples represent three types of problems or goals, keep in mind that there can be many other types of problem statements.        

Example Problem Statement 1: The Status Quo Problem Statement

Example: 

The average customer service on-hold time for Example company exceeds five minutes during both its busy and slow seasons.

This can be used to describe a current pain point within an organization that may need to be addressed. Note that the statement specifies that the issue occurs during the company’s slow time as well as the busy season. This is helpful in performing the root cause analysis and determining how this problem can be solved. 

The average customer service on-hold time for Example company exceeds five minutes during both its busy and slow seasons. The company is currently understaffed and customer service representatives are overwhelmed.

Background:

Example company is facing a significant challenge in managing their customer service on-hold times. In the past, the company had been known for its efficient and timely customer service, but due to a combination of factors, including understaffing and increased customer demand, the on-hold times have exceeded five minutes consistently. This has resulted in frustration and dissatisfaction among customers, negatively impacting the company's reputation and customer loyalty.

Reducing the on-hold times for customer service callers is crucial for Example company. Prolonged waiting times have a detrimental effect on customer satisfaction and loyalty, leading to potential customer churn and loss of revenue. Additionally, the company's declining reputation in terms of customer service can have a lasting impact on its competitive position in the market. Addressing this problem is of utmost importance to improve customer experience and maintain a positive brand image.

Objectives:

The primary objective of this project is to reduce the on-hold times for customer service callers at Example company. The specific objectives include:

  • Analyzing the current customer service workflow and identifying bottlenecks contributing to increased on-hold times.
  • Assessing the staffing levels and resource allocation to determine the extent of understaffing and its impact on customer service.
  • Developing strategies and implementing measures to optimize the customer service workflow and reduce on-hold times.
  • Monitoring and evaluating the effectiveness of the implemented measures through key performance indicators (KPIs) such as average on-hold time, customer satisfaction ratings, and customer feedback.
  • Establishing a sustainable approach to maintain reduced on-hold times, taking into account both busy and slow seasons, through proper resource planning, training, and process improvements.

Example Problem Statement 2: The Destination Problem Statement

Leaders at Example company want to increase net revenue for its premium product line of widgets by 5% for the next fiscal year. 

This approach can be used to describe where an organization wants to be in the future. This type of problem statement is useful for launching initiatives to help an organization achieve its desired state. 

Like creating SMART goals , you want to be as specific as possible. Note that the statement specifies “net revenue” instead of “gross revenue." This will help keep options open for potential actions. It also makes it clear that merely increasing sales is not an acceptable solution if higher marketing costs offset the net gains. 

Leaders at Example company aim to increase net revenue for its premium product line of widgets by 5% for the next fiscal year. However, the company currently lacks the necessary teams to tackle this objective effectively. To achieve this growth target, the company needs to expand its marketing and PR teams, as well as its product development teams, to prepare for scaling. 

Example company faces the challenge of generating a 5% increase in net revenue for its premium product line of widgets in the upcoming fiscal year. Currently, the company lacks the required workforce to drive this growth. Without adequate staff in the marketing, PR, and product development departments, the company's ability to effectively promote, position, and innovate its premium product line will be hindered. To achieve this kind of growth, it is essential that Example company expands teams, enhances capabilities, and strategically taps into the existing pool of loyal customers.

Increasing net revenue for the premium product line is crucial for Example company's overall business success. Failure to achieve the targeted growth rate can lead to missed revenue opportunities and stagnation in the market. By expanding the marketing and PR teams, Example company can strengthen its brand presence, effectively communicate the value proposition of its premium product line, and attract new customers.

Additionally, expanding the product development teams will enable the company to introduce new features and innovations, further enticing existing and potential customers. Therefore, addressing the workforce shortage and investing in the necessary resources are vital for achieving the revenue growth objective.

The primary objective of this project is to increase net revenue for Example company's premium product line of widgets by 5% in the next fiscal year. The specific objectives include:

  • Assessing the current workforce and identifying the gaps in the marketing, PR, and product development teams.
  • Expanding the marketing and PR teams by hiring skilled professionals who can effectively promote the premium product line and engage with the target audience.
  • Strengthening the product development teams by recruiting qualified individuals who can drive innovation, enhance product features, and meet customer demands.
  • Developing a comprehensive marketing and PR strategy to effectively communicate the value proposition of the premium product line and attract new customers.
  • Leveraging the existing base of loyal customers to increase repeat purchases, referrals, and brand advocacy.
  • Allocating sufficient resources, both time and manpower, to support the expansion and scaling efforts required to achieve the ambitious revenue growth target.
  • Monitoring and analyzing key performance indicators (KPIs) such as net revenue, customer acquisition, customer retention, and customer satisfaction to measure the success of the growth initiatives.
  • Establishing a sustainable plan to maintain the increased revenue growth beyond the next fiscal year by implementing strategies for continuous improvement and adaptation to market dynamics.

Example Problem Statement 3 The Stakeholder Problem Statement

In the last three quarterly employee engagement surveys , less than 30% of employees at Eample company stated that they feel valued by the company. This represents a 20% decline compared to the same period in the year prior. 

This strategy can be used to describe how a specific stakeholder group views the organization. It can be useful for exploring issues and potential solutions that impact specific groups of people. 

Note the statement makes it clear that the issue has been present in multiple surveys and it's significantly worse than the previous year. When researching root causes, the HR team will want to zero in on factors that changed since the previous year.

In the last three quarterly employee engagement surveys, less than 30% of employees at the Example company stated that they feel valued by the company. This indicates a significant decline of 20% compared to the same period in the previous year.

The company aspires to reduce this percentage further to under 10%. However, achieving this goal would require filling specialized roles and implementing substantial cultural changes within the organization.

Example company is facing a pressing issue regarding employee engagement and perceived value within the company. Over the past year, there has been a notable decline in the percentage of employees who feel valued. This decline is evident in the results of the quarterly employee engagement surveys, which consistently show less than 30% of employees reporting a sense of value by the company.

This decline of 20% compared to the previous year's data signifies a concerning trend. To address this problem effectively, Example company needs to undertake significant measures that go beyond superficial changes and necessitate filling specialized roles and transforming the company culture.

Employee engagement and a sense of value are crucial for organizational success. When employees feel valued, they tend to be more productive, committed, and motivated. Conversely, a lack of perceived value can lead to decreased morale, increased turnover rates, and diminished overall performance.

By addressing the decline in employees feeling valued, Example company can improve employee satisfaction, retention, and ultimately, overall productivity. Achieving the desired reduction to under 10% is essential to restore a positive work environment and build a culture of appreciation and respect.

The primary objective of this project is to increase the percentage of employees who feel valued by Example company, aiming to reduce it to under 10%. The specific objectives include:

  • Conducting a comprehensive analysis of the factors contributing to the decline in employees feeling valued, including organizational policies, communication practices, leadership styles, and cultural norms.
  • Identifying and filling specialized roles, such as employee engagement specialists or culture change agents, who can provide expertise and guidance in fostering a culture of value and appreciation.
  • Developing a holistic employee engagement strategy that encompasses various initiatives, including training programs, recognition programs, feedback mechanisms, and communication channels, to enhance employee value perception.
  • Implementing cultural changes within the organization that align with the values of appreciation, respect, and recognition, while fostering an environment where employees feel valued.
  • Communicating the importance of employee value and engagement throughout all levels of the organization, including leadership teams, managers, and supervisors, to ensure consistent messaging and support.
  • Monitoring progress through regular employee surveys, feedback sessions, and key performance indicators (KPIs) related to employee satisfaction, turnover rates, and overall engagement levels.
  • Providing ongoing support, resources, and training to managers and supervisors to enable them to effectively recognize and appreciate their teams and foster a culture of value within their respective departments.
  • Establishing a sustainable framework for maintaining high employee value perception in the long term, including regular evaluation and adaptation of employee engagement initiatives to address evolving needs and expectations.

problem-statement-man-with-arms-crossed-smiling

What are the 5 components of a problem statement?

In developing a problem statement, it helps to think like a journalist by focusing on the five Ws: who, what, when, where, and why or how. Keep in mind that every statement may not explicitly include each component. But asking these questions is a good way to make sure you’re covering the key elements:

  • Who: Who are the stakeholders that are affected by the problem?
  • What: What is the current state, desired state, or unmet need? 
  • When: When is the issue occurring or what is the timeframe involved?
  • Where: Where is the problem occurring? For example, is it in a specific department, location, or region?
  • Why: Why is this important or worth solving? How is the problem impacting your customers, employees, other stakeholders, or the organization? What is the magnitude of the problem? How large is the gap between the current and desired state? 

How do you write a problem statement?

There are many frameworks designed to help people write a problem statement. One example is outlined in the book, The Conclusion Trap: Four Steps to Better Decisions, ” by Daniel Markovitz. A faculty member at the Lean Enterprise Institute, the author uses many case studies from his work as a business consultant.

To simplify the process, we’ve broken it down into three steps:

1. Gather data and observe

Use data from research and reports, as well as facts from direct observation to answer the five Ws: who, what, when, where, and why. 

Whenever possible, get out in the field and talk directly with stakeholders impacted by the problem. Get a firsthand look at the work environment and equipment. This may mean spending time on the production floor asking employees questions about their work and challenges. Or taking customer service calls to learn more about customer pain points and problems your employees may be grappling with.    

2. Frame the problem properly  

A well-framed problem will help you avoid cognitive bias and open avenues for discussion. It will also encourage the exploration of more options.

A good way to test a problem statement for bias is to ask questions like these:

Question

Action

Does the problem appear to have only one possible solution?

Look for ways to rephrase it to open up more possibilities.

Does the statement describe a symptom instead of the problem?

Dig deeper for the root cause.

Does the statement suggest the problem is that you don’t have enough time, money, or people?

Find a way to pose the problem that will lead to more creative solutions. 

Does the problem statement lack an obvious solution?

Great! You’re probably ready to start exploring solutions.

Does the statement stimulate brainstorming and discussion?

Good job! Keep the discussion going by asking why.

3. Keep asking why (and check in on the progress)

When it comes to problem-solving, stay curious. Lean on your growth mindset to keep asking why — and check in on the progress. 

Asking why until you’re satisfied that you’ve uncovered the root cause of the problem will help you avoid ineffective band-aid solutions.

What to avoid when writing a problem statement

When crafting a problem statement, it's essential to communicate the issue clearly and effectively. A well-formulated problem statement sets the stage for understanding and addressing the challenge at hand. However, there are common pitfalls that can undermine its clarity and purpose. Here's what you should avoid:

  • Vagueness : Be specific about the problem and its context.
  • Complexity : Keep the language simple and direct.
  • Overgeneralization : Avoid broad statements that don’t address specific issues.
  • Assumptions : Don’t presume solutions or causes without evidence.
  • Jargon : Use clear, accessible language that can be understood by all stakeholders.

Refining your problem statements

When solving any sort of problem, there’s likely a slew of questions that might arise for you. In order to holistically understand the root cause of the problem at hand, your workforce needs to stay curious. 

An effective problem statement creates the space you and your team need to explore, gain insight, and get buy-in before taking action.

If you have embarked on a proposed solution, it’s also important to understand that solutions are malleable. There may be no single best solution. Solutions can change and adapt as external factors change, too. It’s more important than ever that organizations stay agile . This means that interactive check-ins are critical to solving tough problems. By keeping a good pulse on your course of action, you’ll be better equipped to pivot when the time comes to change. 

BetterUp can help. With access to virtual coaching , your people can get personalized support to help solve tough problems of the future.

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Madeline Miles

Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. She holds a bachelor's in English Creative Writing and Communication Studies and lives in Denver, Colorado. In her spare time, she's usually somewhere outside (preferably in the mountains) — and enjoys poetry and fiction.

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How to Write a Problem Statement: An In-Depth Guide with Examples

How to Write a Problem Statement: An In-Depth Guide with Examples

In the dynamic world of business and academia, the ability to clearly identify and articulate a problem is fundamental to success. A problem statement serves as the foundation for project management, research initiatives, and business strategy development. It succinctly outlines a specific issue that needs resolution, setting the stage for focused analysis and solution development. This blog post aims to demystify the process of crafting an effective problem statement, offering readers practical examples and guidance to enhance their strategic planning and problem-solving efforts.

What is a Problem Statement?

A problem statement is a concise description of an issue to be addressed or a condition to be improved upon. It identifies the gap between the current (problem) state and desired (goal) state of a process or product. At its core, a problem statement provides a clear and precise identification of a specific problem, helping stakeholders understand the significance of the issue at hand.

Purpose and Usage

The purpose of a problem statement is twofold: it guides the problem-solving process by providing a clear focus and it communicates the importance of the issue to others. Problem statements are commonly used in:

Business: To initiate projects aimed at operational improvements, market expansion, or product development.

Research: As the basis for academic theses, grant proposals, or scientific studies, defining the scope and objectives of the investigation.

Project Management: To clearly define the objectives of a project, ensuring team alignment and guiding decision-making.

A well-formulated problem statement is critical for ensuring that efforts are directed toward a meaningful and impactful resolution. It acts as a lens through which the problem is viewed and understood, enabling a systematic approach to finding effective solutions.

problem statement in business plan

Key Components of a Problem Statement

A compelling problem statement is built on several key components that ensure it is both informative and actionable. Understanding these elements is crucial for anyone looking to draft a clear and effective problem statement:

Description of the Problem: This is a clear and concise statement of the issue that needs addressing. It should be specific, measurable, and outline the scope of the problem.

Impact of the Problem: This section details the effects of the problem, highlighting the negative outcomes on operations, financial performance, customer satisfaction, or other relevant areas. It answers the question of why the problem needs immediate attention.

Needs that Must be Met: Here, you outline the requirements or conditions that must be satisfied to address the problem effectively. This part sets the criteria for the potential solution, guiding the direction of problem-solving efforts.

Stakeholders: Identifying the individuals or groups affected by the problem and those who will be involved in solving it is crucial. This ensures that all relevant perspectives are considered in the solution process.

Incorporating these components ensures that the problem statement is not only clear and focused but also grounded in the reality of the business or research context, making it a powerful tool for initiating change.

Steps to Writing an Effective Problem Statement

Creating a problem statement that is clear, concise, and actionable is crucial for guiding the direction of your project or research. Follow these steps to craft an effective problem statement:

1. Identify the Problem

Research and Observation: Start by gathering as much information as possible about the issue. This can involve qualitative research, such as interviews and observations, or quantitative research, like surveys and data analysis. Understanding the depth and breadth of the problem is crucial.

Be Specific: Clearly articulate what the problem is. Avoid broad or vague descriptions. Instead, focus on specific aspects of the problem that can be addressed. Detail the symptoms of the problem and its effects on operations or objectives.

2. Understand the Impact

Quantify the Problem: Use data to illustrate the extent of the problem. This could include metrics like decreased sales, lower customer satisfaction scores, increased costs, or any other relevant indicators.

Highlight the Urgency: Explain why it is critical to address this problem now. Discuss what could happen if the problem is not resolved, including potential long-term impacts on the business or project.

3. Specify the Needs

Define Success Criteria: What does a successful resolution look like? Specify the outcomes you aim to achieve by solving the problem. This helps in focusing the problem-solving process and sets a clear goal.

Consider Constraints: Identify any limitations that might affect the solution. This could include budgetary constraints, time limitations, technological barriers, or resource availability. Acknowledging these constraints early on helps in shaping a more realistic and achievable problem statement.

4. Propose a Solution (Optional)

In some cases, it might be beneficial to propose a preliminary solution or objective within your problem statement. If you choose to do so, ensure that your proposal is:

Feasible: The suggested solution should be practical and achievable, given the constraints and resources available.

Aligned with Goals: Ensure that the solution directly addresses the issues outlined in the problem statement and meets the defined success criteria. It should offer a clear pathway to overcoming the identified problem.

By methodically following these steps, you can develop a problem statement that not only accurately reflects the issue at hand but also serves as a guiding beacon for your project or research efforts, ensuring focused and effective problem-solving strategies.

Examples of Problem Statements

Problem statement for a digital marketing agency.

Business Overview: A digital marketing agency that specializes in creating targeted social media campaigns for small and medium-sized enterprises (SMEs).

Problem Statement: Despite providing a comprehensive suite of digital marketing services, the agency has experienced a significant decline in client retention rates over the past year. This issue stems primarily from the agency's inability to offer personalized campaign analytics, leading to diminished client satisfaction and reduced revenue. The lack of detailed insights into campaign performance prevents clients from understanding the value generated by their investments, ultimately driving them to seek services from competitors who offer more granular analytics and reporting features.

Problem Statement for a Coffee Shop Based in a Suburban Downtown

Business Overview: A locally-owned coffee shop situated in the heart of a suburban downtown, known for its organic coffee and community-driven atmosphere.

Problem Statement: In recent months, the coffee shop has witnessed a steady decline in daily customer visits, attributed to the influx of larger coffee chain competitors and a lack of effective local marketing strategies. This decrease in foot traffic threatens the shop's market share and its established presence within the community. Without a strategic response to counteract these challenges, the coffee shop risks losing its competitive edge and diminishing its role as a community hub.

Problem Statement, with solution, for a SAAS - Plannit AI  

Business Overview: Plannit AI is an innovative platform designed to simplify the business planning process for entrepreneurs through the use of artificial intelligence.

Problem Statement: Entrepreneurs face significant obstacles when developing comprehensive business plans, impeding their progress and ability to secure funding or launch successfully. The traditional process of creating a business plan is time-consuming and daunting, particularly for individuals without prior experience. The complexity of integrating various business elements into a coherent and strategic document can be overwhelming, resulting in entrepreneurs either abandoning their ventures, wasting time on unviable ideas, or diverting attention away from core business operations.

Solution: Plannit AI addresses these challenges by offering an AI-driven platform that streamlines the creation of detailed, professional business plans. Unlike generic solutions that lack depth and interactivity, Plannit AI provides a focused, user-friendly experience that guides entrepreneurs through each step of the planning process. With real-time, interactive features, the platform enables users to quickly transform their ideas into comprehensive business plans, leveraging AI to enhance productivity and innovation. By demystifying the business planning process, Plannit AI empowers entrepreneurs to effectively communicate their vision and objectives, increasing their chances of success in the competitive business landscape.

These examples illustrate the diversity of problem statements across different business contexts, highlighting the unique challenges each entity faces. A well-crafted problem statement, such as Plannit AI's, not only identifies the issue but also proposes a viable solution, demonstrating a clear understanding of the target market's needs and how to address them effectively.

Tips for Crafting a Compelling Problem Statement

Crafting a compelling problem statement is an art that requires clarity, focus, and a deep understanding of the issue at hand. Here are some best practices to guide you:

Be Concise and Precise: A problem statement should be brief yet comprehensive enough to cover the essence of the problem. Aim for clarity and precision, avoiding any unnecessary jargon or complex language that could obscure the issue.

Stay Focused: Keep the problem statement focused on a single issue. Trying to address multiple problems at once can dilute the effectiveness of your statement and complicate the solution process.

Adopt a Solution-Oriented Approach: While it's important to describe the problem, framing it in a way that opens up avenues for solutions can be more productive. This approach not only defines the problem but also sets the stage for identifying potential remedies.

Engage Stakeholders: Involving key stakeholders in the process of crafting the problem statement can provide valuable insights and perspectives. Their input can help refine the statement, ensuring it accurately reflects the problem and resonates with those affected by it.

Common Mistakes to Avoid

Even with the best intentions, it’s easy to fall into common traps when writing problem statements. Here are some pitfalls to avoid:

Being Too Vague: A problem statement that lacks specificity can be ineffective. Avoid vague descriptions and instead provide concrete details that paint a clear picture of the problem.

Being Overly Broad: Trying to tackle a problem that's too broad can make finding a feasible solution challenging. Narrow down the problem to something manageable and specific.

Solution Bias: While it's useful to think about potential solutions, a problem statement overly focused on a particular solution can limit creativity and innovation. Keep the statement open-ended to allow for a range of solutions.

Ignoring the Underlying Problem: Sometimes, the apparent problem is just a symptom of a deeper issue. Ensure you're addressing the root cause, not just the surface-level manifestations.

Overlooking Stakeholder Perspectives: Failing to consider the views and needs of all stakeholders can lead to a problem statement that doesn't fully capture the issue. Engage with a diverse range of stakeholders to ensure a comprehensive understanding.

By adhering to these tips and avoiding common mistakes, you can craft a problem statement that effectively sets the stage for identifying and implementing solutions. A well-conceived problem statement is a powerful tool in the problem-solving arsenal, guiding efforts towards meaningful and impactful outcomes.

Create Your Problem Statement with Plannit AI

For entrepreneurs and small business owners navigating the complexities of the market, crafting a detailed and actionable problem statement is the first step toward strategic clarity. This key component not only outlines the issue at hand but also sets the stage for targeted solution-finding and strategic development. The process, while demanding, is invaluable in aligning stakeholders and focusing efforts towards impactful solutions. A well-defined problem statement does more than highlight an issue; it sheds light on the path towards resolution, ensuring efforts are concentrated on effective outcomes.

Plannit AI stands ready to simplify this critical process, integrating seamlessly into the broader journey of business planning. Our platform goes beyond just formulating problem statements—it's a comprehensive tool designed to bring your entire business plan to life within minutes.

Plannit AI's Full Suite of Services:

Comprehensive Business Planning: Create a full, investor-ready business plan with ease. From executive summaries to in-depth market analysis and financial forecasts, Plannit AI covers all bases, ensuring your plan is thorough and tailored to your specific business goals.

Collaborative Planning: Plannit AI's platform fosters collaboration, allowing you to work with partners, advisors, or your team in real-time. This feature ensures that every stakeholder can contribute to the business plan, making the planning process more dynamic and inclusive.

Educational Resources: Beyond the planning tools, Plannit AI offers a wealth of educational content designed to bolster your business knowledge. Access guides, articles, and templates that can help refine your strategy and enhance your understanding of key business concepts.

A Full Plan in Minutes: Perhaps the most transformative aspect of Plannit AI is its ability to generate a full business plan in minutes. This unparalleled speed does not come at the expense of quality or depth. Instead, Plannit AI leverages ChatGPT to ensure that your business plan is both rapid and robust, ready to meet the scrutiny of investors, stakeholders, and financial institutions.

As you move forward, remember that the journey from concept to market leader requires clarity, insight, and strategic foresight—qualities that Plannit AI is designed to foster.

Visit Plannit.ai to create a business plan in minutes. Beyond planning, Plannit AI offers templates, guides, tools, and other educational resources! Join the thousands of entrepreneurs and small business owners who are already leveraging Plannit AI to elevate their strategic planning and propel their businesses into a prosperous future.

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  3. 😊 Business problem solving examples. 4 Creative Approaches to Business

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  4. Problem Statement Examples For Your Company

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  5. 50 Printable Problem Statement Templates (MS Word) ᐅ TemplateLab

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  6. 9+ Problem Statement Samples

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COMMENTS

  1. 50 Business Problem Statement Examples [+Tips To Write]

    A problem statement summarizes a challenge that needs timely intervention to help improve a situation. It summarizes the problem in business, why it is a problem and how to address it. Businesses thrive when they can solve potential and existing customers’ issues.

  2. Business Problem Statement With Examples | Upmetrics

    A business problem statement states the problem that a company is facing. Also, it involves an intricate analysis of the problem, details relevant to the situation, and a solution that can solve the problem. This is a simple yet effective way to present a problem and its solution concisely.

  3. Effective Problem Statement Examples in Business - Scorpion

    A well-articulated problem gives your solution more value. It makes your entire plan 10x more effective. This article takes a look at what a problem statement is. It also includes problem statement examples, how to write an effective problem statement for your business, and more.

  4. How to Write a Problem Statement (With 3 Examples) - BetterUp

    An effective problem statement helps you define a blocker and plan ways to overcome it. Use this guide and follow the examples to write your own.

  5. How To Write The Best Problem Statement | Startups.com

    Your business plan needs a problem statement, because every great company starts by solving an important problem. The more accurately you articulate the problem, the more valuable the solution will be.

  6. How to Write a Problem Statement: An In-Depth Guide with ...

    A problem statement serves as the foundation for project management, research initiatives, and business strategy development. It succinctly outlines a specific issue that needs resolution, setting the stage for focused analysis and solution development.