dental receptionist resume template

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3 Dental Receptionist Resume Examples That Work in 2024

Dental Receptionist Resume

Professional dental receptionist resume, formal dental receptionist resume.

• Dental Receptionist Resume Writing 101

You’re a ninja in the dental receptionist role, greeting and informing guests as they arrive at the office and helping to make appointments for new patients. You also handle quite a bit of data entry and payment processing.

But you might struggle to format your resume to look as user-friendly and organized as the appointment calendars you work with! What should you include, and where should it go?

Don’t worry about it! We’ve been helping dental receptionists find their office niches for years, and we’ve put together three dental receptionist resume examples for you.

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What Matters Most: Your Skills & Professional Experiences

The skills section of your resume shows recruiters what kinds of personal “tools” you use to make yourself such an asset in a dental receptionist role. You’ll want to lean more technical, even though soft skills are a big part of your job.

Make sure each item you list relates directly to some task you perform at your job. What programs do you use for patient intake? What exactly do you help customers with that falls under the umbrella of “customer service”?

Avoid anything generic! Fine-tune your abilities as much as you can to demonstrate what makes you a uniquely desirable person to have around the dentist’s office.

Here are some examples:

9 most popular dental receptionist skills

• Google Sheets
• MS PowerPoint
• Insurance Plans
• Patient Scheduling
• Telephone Intake
• Paterson Eaglesoft
• Payment Plans
• Patient Forms
• Patient Education

Sample dental receptionist work experience bullet points

Your work experience section is the stage where recruiters can watch all your skills in action! What did you do with that incredible ability to make patients feel welcome? How did you improve data accuracy and prevent double-booking?

And what’s more: How can you measure the impact of what you did? Think of percentages, improvement rates, and customer feedback ratings you could use to bolster your achievements.

Make sure all your examples are relevant, too! And you can use points from other jobs outside dentistry to highlight skills that transfer over well. For example, if you’re great at processing returns at the customer service desk, then you’ll probably excel at scheduling dental appointments, too!

Check out some examples:

• Confirmed and scheduled 21+ appointments per day with Microsoft Outlook and Calendly, reducing instances of double-booking by 21%
• Scanned insurance approval letters to the database and notified cast management assistant of available documents, resulting in an error reduction rate of 11%
• Maintained copier and fax machines, resolving intermediate to complex issues that saved $3.2K in repair costs that year
• Ensured smooth patient flow by confirming all appointments 48 hours in advance and following up with patients who were running late, reducing missed appointments by 8%

Top 5 Tips for Your Dental Receptionist Resume

• Recruiters have a lot of resumes to look through, including yours! So keep your dental receptionist resume short and sweet, and just one page long . Word things as concisely as you can to make skimming easy.
• Don’t keep it a secret if you have any cool certifications like a Certified Medical Administrative Assistant (CMAA) or Certified Professional Coder (CPC)! Credentials like these take your resume from “good” to “great” in a flash.
• Your skills list should focus heavily on technical skills that are specific to your field, like patient data entry, phone reception, and insurance paperwork. But your soft skills matter, too: So work those into your experience section!
• For a resume as gorgeous as each patient’s new smile, look through our three resume templates and try them out to see which one places the best emphasis on your unique high points. If your skills and certifications are stunning, make them stand out with a side column!
• If you’re switching fields or just entering the dental receptionist role, you might benefit from a resume objective that states what your professional goals are and how they’ll benefit the organization where you’re applying. Include a few abilities that you don’t repeat later on in your resume!

For a tidy and refreshing resume, keep your bulleted list of experiences nice and sleek. The ideal formula is what you did, why you did it, how you did it, and how it helped —with a metric for the impact, of course!

Great idea! If you have any previous coworkers, supervisors, or bosses who can attest to your excellence behind the desk or your unusual ability to spot errors and nip them in the bud before they affect patients or customers, see if they’ll write you a professional letter of recommendation.

We totally get that: But you don’t have to say goodbye to your crowning accomplishments! Just move some of your experience points from your resume and use them as the foundation for your AI cover letter that tells another side of your story as a dental receptionist.

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• Dental Receptionist

Dental Receptionist resume examples & templates

When it comes to helping patients achieve their perfect smile, dental receptionists are an integral part of the process. Scheduling appointments, filing charts and making sure the office is pleasant and functional are just some of a receptionist’s daily duties. 

The growing need for dental healthcare is one of the reasons dental receptionists are increasing in demand. In this position, you play the critical link between dentists and their patients. If you love working with people and making them smile (literally), then a dental receptionist job could be just the position for you. But to get there, you’ll need one critical document: a great resume.

This guide, along with our dental receptionist resume sample, will cover the following topics:

• The duties of a dental receptionist
• The key elements of a great dental receptionist resume sample
• How to land a dental receptionist job with no experience
• Formatting tips from a great dental receptionist resume example

Resume.io is a resource for job seekers of all ages and experience levels. We hope our 300+ resume examples will help you craft the perfect resume that sets you up for success in all your professional endeavors. 

Statistical Insight: The Bureau of Labor Statistics projects the demand for receptionists to grow by about 4 percent over the coming decade – but that number doesn’t tell the whole story. While automatization may lead to a reduction in receptionist positions in other fields, the Bureau indicates the prospects for dental and medical receptionists will grow significantly over the next few years as the need for quality healthcare rises.

More related resume examples from the same field:

• Lactation Consultant
• Epidemiologist
• Marriage and Family Therapist
• Health Care Administration
• Nursing Student
• Endodontist
• Nursing Home
• Occupational Therapist
• Behavioral Therapist
• Psychologist
• Art Therapist
• Audiologist
• Respiratory Therapist
• Child Psychologist
• Medical Support Assistant
• Medical Social Worker
• Pharmacy Technician
• Physician Assistant
• Optometrist
• Physical Therapist
• Pharmaceutical Sales Representative
• Sonographer
• Psychotherapist
• Medical Science Liaison
• Dental Assistant

What does a dental receptionist do?

Dental receptionists work in a similar capacity to many other types of receptionists, although their duties focus primarily on the needs of dentists and their patients. Some of these tasks include:

• Answering office phone lines to answer patient questions
• Using software to manage the dentist’s schedule
• Adding, changing and canceling patient appointments
• Handling paperwork needed to accept new clients
• Sending and receiving tests, charts and equipment
• Process payments and submit claims to insurance companies
• Organizing office space to make it a pleasant experience for patients

Creating positive interactions with patients and staff is one of the key duties for any dental receptionist. In this role, you are the face of the office, so approaching each day with a positive attitude and cheery disposition is one of the best things you can do to succeed in the role.

How to write a dental receptionist resume

A dental receptionist resume should show why you’re the full package – someone who’s just as comfortable greeting patients as they are accurately recording medical data and billing insurance companies. Above all, your resume should convey a friendly tone and the right disposition for the office environment.

On our dental receptionist resume example, you’ll key sections that should be included in any resume for this role, including:

• The resume header
• The resume summary (aka profile or personal statement)
• The employment history section
• The resume skills section
• The education section

These sections are found on resumes across the medical field because they make it easy for a hiring manager or office manager to quickly look over your experience and skills. In a fairly formal field like dentistry, it’s best to stick with the expected section names. While more creative labels might seem like a good way to stand out, they can confuse a hiring manager. Check out our formatting section later on for tips on how to create a resume that commands attention.

When writing your resume, it’s important to keep in mind that the clinic coordinator is likely not the first person who will look over your application. In fact, the first “person” may not even be human! That’s because many large health organizations now use Applicant Tracking Systems (ATS) to filter and rank resumes based on keywords found in the job description. Only the best candidates are passed onto the hiring manager’s desk. Luckily there are a few things you can do to increase the odds of overcoming this hurdle:

• Check the job description for any skills or responsibilities that are bolded, repeated or in any way emphasized.
• Include these keywords in the appropriate resume sections (only if they are true for your experience of course!)
• Create a layout that is easy for both humans and computer robots to scan for information.

Choosing the best resume format for dental receptionists

Dental receptionists with some experience generally want to stick with the most traditional of resume formats: the reverse chronological. In this format, your most recent (or current) position comes at the top of your employment history section. Work backwards until you’ve listed all relevant positions. 

Reverse chronological is useful for experienced dental receptionists because it allows them to showcase the experience they’ve gained on the job, however, it’s not the only resume format available to you. 

If you’ve never worked as a dental receptionist before (for example, if you are switching into it from another career) then a combination resume format may be a better option. This structure begins with an experience section that shows off your skills relevant to the dental receptionist position without giving a date or workplace for them. Later on your resume, you can include a more traditional employment history section that captures some of your previous experience even if it’s in a different field.

Expert tip: Whichever format you choose to use, make sure to punctuate your skills and experience with action verbs, numbers and concrete facts. Concrete pieces of information are more memorable , so make sure to quantify your achievements to increase your odds of being noticed by the hiring manager.

Dental receptionist CV summary example

A great dental receptionist CV should contain a summary that’s lively and enthusiastic. This is one of the only places where you’ll get to show off a bit of personality on your CV so it’s important to make sure it shines. This CV section is made up of 3-5 sentences that highlight your relevant experience, skills and accomplishments. If you have any sort of key training or coursework, make sure to make note of it here. 

Avoid including too many details that could weigh down your summary. The goal is to create a paragraph that differentiates you and entices a hiring manager to read further where they can find all the details of your education and employment history.

Check out this adaptable summary from our dental receptionist resume example:

Motivated Dental Receptionist with experience handling all front desk responsibilities with care. Committed to supporting the ultimate patient experience by ensuring smooth and accurate financial transactions, easy scheduling, and ongoing support. 

Employment history sample

If you have previous experience as a dental receptionist, the employment history section will be a vital part of your resume. Underneath each job title, make sure to include the office name, location and dates worked. You can create 4-5 bullet points below each job title in order to expand on your job duties. The employment history section is the best place to include skills that take more than one or two words to describe. Make sure to include action verbs, facts and figures to back up your accomplishments.

If you haven’t worked as a dental receptionist before, use your employment history section to highlight transferable skills – abilities that will carry over from your previous work into the dental receptionist role. Feel free to leave off any positions that cannot be linked to dental receptionist work, unless they would leave large gaps in your employment history section.

Here’s the employment history section of our dental receptionist resume sample:

Dental Receptionist at Westover Dental Group, White Plains  May 2018 - Present

• Effectively manage all front desk tasks and procedures to ensure proper office workflow. 
• Act as a liaison between dentists, hygienists, and patients. 
• Discuss treatment plans with patients and scheduled appointments accordingly. 
• Calmly handle heavy phone and waiting room volumes. 
• Demonstrate positive work ethic and a commitment to working collaboratively with office staff.   

Receptionist at Forrest Hill Agency, New York  May 2014 - June 2018 

• Worked as a reliable and energetic receptionist in this fast-paced PR agency. 
• Provided exceptional general office support and managed various clerical duties. 
• Answered incoming calls, directed calls appropriately, and acted as a liaison between clients and executives. 
• Managed staff schedules and conference room bookings. 

Resume skills example

While the skills section covers some of the same territory as the previous section, its bullet-point format makes it better for qualities that require only a few words to describe. The skills section is the place to hit home your most relevant abilities and fit in any keywords mentioned in the job description. Software programs and dental-related knowledge are key pieces of information to include, but you should also make sure to sprinkle in a few soft skills like communication, punctuality or attention to detail.

Here is the skills section from our dental receptionist resume example for more insight:

• Ability to Multitask
• Knowledge of Office Technology
• Highly Organized
• Interpersonal Communication Skills
• Knowledge of Dental and Medical Terminology

Dental receptionist resume education example

The education section on a dental receptionist resume sample is the place to list all your relevant degrees, coursework or training. If you hold a bachelor’s degree or higher, you can leave off your high school diploma. 

Since many dental receptionist duties are learned on the job, you don’t need a higher degree to land the position. However, any membership organizations, classes or other achievements that show your interest in the field can help make your resume more competitive against other entry-level candidates.

Check out the education example from our dental receptionist resume sample:

Associate of Arts in Communications, CUNY Borough of Manhattan Community College, New York  September 2012 - May 2014  High School Diploma, Frank McCourt High School, New York  September 2008 - June 2012

Resume layout and design

A great resume layout is one of the first things a hiring manager will notice when sorting through a stack of applications. Your layout serves several key purposes in helping to land you the role: it conveys your personal style, professionalism, interest in the position and attention to detail.

The best resume layout should have a header that highlights your name and contact information. This is one of the few places you can add a touch of color or more creative font to your resume. Your header should contain all the necessary information without feeling too crowded (or taking away too much space from the rest of your resume!)

If you’re not a professional designer, trying to create a resume layout from scratch can be a frustrating experience. An expertly-designed resume template (even a simple one!) can help you finish your resume quickly and make a great first impression without any of the headache of graphic design softwares and word processors.

Key takeaways for a dental receptionist resume

• A dental receptionist resume is a key document that can help you land a position in this rapidly growing field.
• Make sure to create a summary that exudes energy for the role and offers just enough detail while encouraging the hiring manager to keep reading.
• If you have some experience, a reverse chronological resume format is the best way to go as it allows you to describe skills learned in previous positions.
• The best skills sections have a strong balance of people-skills and more technical abilities. Check out our resume sample for an example of this.
• A professional header might just be the element that sets you apart. Resume.io can help you create a polished presentation that highlights your strengths.

We hope this dental receptionist resume example and guide has helped you craft your own application. For even more tips on finding jobs, creating the perfect resume format or acing the interview, check out our collection of resources at Resume.io.

Beautiful ready-to-use resume templates

9 Dental Receptionist Resume Examples for 2024

Looking to secure a job as a dental receptionist? This guide covers strong resume examples and strategic advice. Learn what hiring managers seek in resumes and how to highlight job-related skills. Find out how to structure your resume for this specific role, ensuring it aligns with industry expectations. This article provides practical tips to make your application process smoother.

• 05 Sep 2024 - 1 new section (Tailoring your resume for company size) added
• 28 Aug 2024 - 1 new resume template (Dental Office Manager) added
• 18 Aug 2024 - 1 new section (Key skills for dental office roles) added

  Next update scheduled for 13 Sep 2024

Here's what we see in the best dental receptionist resumes:

Show Impact With Numbers : Use metrics to show impact: increased patient bookings by 20% , reduced wait times by 15% , handled 50+ calls per day , and scheduled 30+ appointments weekly .

Include Role-specific Skills : Include skills on your resume that you have and are mentioned on the job description. Some popular ones are dental software , insurance verification , appointment scheduling , billing and coding , and customer service systems . Choose the ones you have and are mentioned in the JD.

Emphasize Experience In Dental Settings : Mention experience in dental settings to stand out. Use phrases like dental office experience and assisted orthodontists in your resume.

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Dental Receptionist Resume Sample

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Want to know if your resume stands out for dental receptionist roles? Our resume scoring tool gives you an unbiased assessment of your application. It checks if your resume meets key criteria that hiring managers in dental practices look for.

Upload your resume now. You'll get a clear score and useful tips to improve your chances of landing interviews. This free tool helps you understand how to make your resume stronger for dental office positions.

Position your strongest suit

When you prepare your resume as a dental receptionist, think about what will catch a hiring manager's eye first. If you have recently finished a course or degree that is relevant to the role of reception work in a dental office, put this education section at the top. This will help managers see right away that you have current knowledge that is important for the job.

If you have been working for some time, especially if you already have experience as a receptionist in a dental or medical setting, your work history should lead. This shows you are not new to the work environment and have practical skills that come from real situations. Always keep the information simple and clear, so it is easy for someone to see why you would be a good fit for their team.

Skills needed for dental field

Emphasize your customer service and communication skills. You will need to greet patients and handle appointment scheduling every day.

Make sure to also list any software experience with dental management systems. This will show that you can quickly adapt to the office environment.

Junior Dental Receptionist Resume Sample

Ideal resume length.

For a dental receptionist position, keep your resume short and focused. You should aim for one page, especially if your relevant work experience is less than 10 years. Have your most important skills and recent job roles take center stage. Show your ability to manage appointments and your experience with dental office software here.

For those with more than a decade of experience, two pages can be considered. In this case, make sure the first page highlights your strongest points. Include details like patient care skills and office management. Remember, hiring managers might only glance at the first page before deciding. Keep your work history relevant and your qualifications clear and easy to read.

Senior Dental Office Coordinator Resume Sample

Show relevant industry experience.

Highlight any past work in healthcare or office settings. This shows you can manage patient files and billing.

If you have volunteer experience or internships in medical offices, mention it. It shows you understand the work environment and have practical skills.

Dental Receptionist with Orthodontics Specialization Resume Sample

Understand resume screeners.

When you apply for a job as a dental office front desk staff, your resume may first be reviewed by resume screeners and Applicant Tracking Systems (ATS). These are tools used by many businesses to manage the large number of applications they receive. To get through these screeners, you need to make sure your resume is clear and easy for a computer to read.

Here are some tips to help your resume stand out:

• Use keywords from the job posting, like 'patient scheduling' or 'insurance verification', to show that your skills match the job.
• Keep your resume format simple with clear headings for sections like 'work experience' and 'education'. Avoid using tables or images that the ATS might not read correctly.

Career Change to Dental Receptionist Resume Sample

Customize your resume.

When you tailor your resume, you're showing us that you understand what being a dental office's front-line person involves. It's about highlighting your relevant skills and experience. Look at the tasks and tools you'll use and show us how you've done something similar in the past.

• For systems you've used, include phrases like experienced with dental practice management software to show you can handle appointment scheduling and patient records.
• If you've held leadership or coordination roles, mention how you've managed tasks or teams, like coordinated schedules for multiple clinicians .
• If you're new to this field from another customer service role, link those experiences by detailing interactions, such as managed customer concerns with patience and professionalism .

Lead Dental Receptionist Resume Sample

Key skills for dental office roles.

When crafting your resume for a dental receptionist position, focus on the specific skills that show you can handle the job's demands. Here's a list of skills to consider:

• Customer service
• Appointment scheduling
• Dental billing
• Insurance verification
• Phone etiquette
• Practice management software
• Payment processing
• Record keeping
• Microsoft Office

Include these skills in a dedicated section on your resume. This makes it easier for hiring managers to see your qualifications at a glance. Also, many dental offices use Applicant Tracking Systems (ATS) to sort resumes. Including these skills can help your resume get picked by these systems. You don't need to have every skill listed, just those that match your experience and the job description.

For dental receptionist roles, being good with practice management software and having a strong grasp of insurance verification processes can set you apart. Make sure to show your proficiency with these skills, as they are critical in the day-to-day operations of a dental office.

Dental Office Manager Resume Sample

Quantify your office impact.

When you write your resume, showing your impact with numbers can make a strong case for your skills. Numbers help hiring managers see the real value you have added in your past roles. As a receptionist at a dental office, you have many chances to use metrics to show your effectiveness.

Think about your work. What tasks did you do that you can count? Here are some ideas:

• Number of patients you scheduled each day or week. This shows your ability to manage and prioritize tasks efficiently.
• Average number of calls you handled daily. This indicates how well you can multitask and handle high volumes of work.
• Reduction in patient wait times due to your efficient scheduling. For example, 'Cut patient wait times by 15% through improved scheduling practices.'
• Amount of payment transactions processed, which can highlight your accuracy and attention to detail.
• Percentage increase in patient satisfaction scores if you contributed to enhancing the patient experience.
• Any training you completed, like 'Completed 10 hours of customer service training to improve patient interactions.'
• Money saved by the office through cost-cutting measures you suggested or implemented.
• Efficiency improvements, like 'Streamlined filing process, saving 5 hours of work per week.'

Even if you are unsure, you can estimate these numbers. Think about a typical day or week and start counting. It's important to be honest but don't sell yourself short. If you helped improve the office in any way that can be measured, make sure to include it in your resume.

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• Dental Receptionist Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Dental Receptionist Resumes:

• Greeting patients and visitors in a friendly and professional manner
• Answering phone calls and responding to patient inquiries
• Scheduling appointments and managing patient records
• Collecting payments and processing insurance claims
• Maintaining a clean and organized reception area
• Preparing patient charts and updating patient information
• Assisting with administrative tasks such as filing and data entry
• Maintaining a professional and courteous demeanor with patients and staff
• Assisting with dental procedures as needed
• Generating reports and tracking patient progress
• Ensuring compliance with HIPAA regulations and other applicable laws.

Speed up your writing process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to. Try it for free.

Dental Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in appointment wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient communication strategy, resulting in a 20% increase in appointment confirmations and a 10% decrease in no-shows.
• Managed patient records and insurance claims, resulting in a 95% accuracy rate and a 20% reduction in claim processing time.
• Developed and implemented a patient payment plan system, resulting in a 30% increase in on-time payments and a 15% decrease in outstanding balances.
• Collaborated with dental providers to ensure timely and accurate patient treatment plans, resulting in a 90% patient treatment plan completion rate.
• Managed the reception area, ensuring a clean and organized environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient intake process, resulting in a 20% reduction in patient wait times and a 10% increase in patient satisfaction scores.
• Managed patient charts and updated patient information, resulting in a 95% accuracy rate and a 15% reduction in charting errors.
• Assisted with dental procedures as needed, resulting in a 90% satisfaction rate among patients and providers.
• Patient scheduling and appointment management
• Patient communication and relationship building
• Patient record and insurance claim management
• Payment plan development and implementation
• Collaboration with dental providers
• Reception area management and organization
• Patient intake process improvement
• Patient chart management and updating
• Dental procedure assistance
• Time management and multitasking
• Attention to detail and accuracy
• Customer service and satisfaction
• Conflict resolution and problem-solving
• Basic knowledge of dental terminology and procedures
• Proficiency in dental software and office technology

Top Skills & Keywords for Dental Receptionist Resumes:

Hard skills.

• Appointment Scheduling
• Patient Records Management
• Insurance Verification and Billing
• Electronic Health Records (EHR) Software
• Customer Service and Communication
• Medical Terminology
• HIPAA Compliance
• Cash Handling and Accounting
• Inventory Management
• Patient Education and Counseling
• Telephone Etiquette
• Multitasking and Time Management

Soft Skills

• Communication and Interpersonal Skills
• Organization and Attention to Detail
• Empathy and Compassion
• Problem Solving and Critical Thinking
• Adaptability and Flexibility
• Customer Service and Patient Care
• Teamwork and Collaboration
• Professionalism and Positive Attitude
• Conflict Resolution and Negotiation
• Computer and Technology Skills
• Dependability and Reliability

Resume Action Verbs for Dental Receptionists:

• Communicated
• Coordinated
• Prioritized
• Facilitated
• Synchronized

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Resume FAQs for Dental Receptionists:

How long should i make my dental receptionist resume, what is the best way to format a dental receptionist resume, which keywords are important to highlight in a dental receptionist resume, how should i write my resume if i have no experience as a dental receptionist, compare your dental receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Dental Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

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Related Resumes for Dental Receptionists:

Medical receptionist, office receptionist, front desk receptionist, hospital receptionist, veterinary receptionist, salon receptionist, spa receptionist, hotel receptionist.

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Dental Receptionist Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the dental receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Follow up on no shows/cancellation of Appointments
• Follow up on no shows/cancelation of Appointments
• MassHealth Eligibility
• MassHealth broken appointment log
• Daily deposit
• Confirming Appointments
• Scheduling Appointments
• Respond to patient questions and or concerns according to DCA Policies
• Maintain a clean and friendly waiting area for patients
• Light cleaning of the office
• Respond to patient questions and or concerns according to policies
• Register Patients on sign in sheet
• Checking voicemail on a daily basis
• Checking yesterday's schedule
• Post charges and payments to patient accounts
• Answering Telephones
• Maintaining Appointment Book
• Confirming 2 days out schedule
• Sending new patient packets
• Demonstrated ability to organize work under pressure
• Excellent written communication skills
• Excellent oral communication skills
• Demonstrated ability to function with multiple priorities and interruptions
• Experience answering telephone
• One year customer service experience either via telephone or in-person within the last five years
• Meets one of the following
• Two years experience in a customer service position
• Two years experience as a medical or dental receptionist, or medical/dental insurance processing
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program

6 Dental Receptionist resume templates

Read our complete resume writing guides

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• Receptionist and/or health care industry experience preferred
• Ability to be a team player, detail oriented, accurate, and efficient
• Dental Terminology preferred
• Qualified candidates should have a minimum of 1-3 years’ experience
• Dentrix software knowledge is a plus but not a requirement
• Patient Communication
• Appointment Scheduling
• General Accountabilities
• Data entry - 4,000 keystrokes
• Dental Terminology test
• One year experience using data look-up and data entry functions on PC based computer system
• Checking yesterday's schedule
• Fluent in Spanish, strongly preferred!
• 1+ years' experience working in a dental office strongly preferred; will consider medical, or other health-care office experience
• Knowledge of insurance plans (HMO/PPO), preferred
• Exceptional customer service experience
• Experience working with Excel

Dental Assistant / Dental Receptionist Resume Examples & Samples

• X-ray license for the state in which you work is preferred
• 1-2 years experience working as a Dental Assistant is a must
• Must be able to work as a Dental Assistant and Dental Receptionist
• 2+ years' experience working in a dental office
• Excellent customer service experience
• Bilingual is a requirement
• Knowledge of insurance plans (HMO/PPO) and procedure codes
• Experience answering telephone with multiple phone lines
• Customer service experience within the dental field is required
• Greets visitors and ascertains name and other pertinent information. Determines nature of visit. Directs or escorts visitor to specified destination, as needed. Notifies appropriate employee of visitor's arrival. Maintains log of all visitors including name, affiliation, date and time of visit
• Performs a variety of routine clerical tasks (may include processing of incoming and outgoing mail, sending and delivering fax messages, arranging for and maintaining logs for package pickup and delivery, transmitting information or documents to employees using a computer, mail or fax, photocopying and collating, filing, etc.), as time permits
• Assures that reception area is clean and orderly

Related Job Titles

Dental Receptionist Resume Example

Welcoming smiles, but your resume is feeling a bit crooked? Check out this Dental Receptionist resume example, organized with Wozber free resume builder. See how smoothly you can align your front desk expertise with job standards, making your career shine as bright as those pearly whites!

Dental Receptionist Resume Templates

How to write a Dental Receptionist resume?

Aspiring to clinch that Dental Receptionist role? Your resume isn't just a document; it's the narrative of your professional journey tailored to resonate with your dream job. With the dynamic dental industry, standing out becomes imperative. By harnessing the power of Wozber's free resume builder , equipped with ATS-friendly resume templates and a state-of-the-art ATS resume scanner , you're on your way to creating a resume that not only meets the job description but exceeds expectations.

Let's dive into crafting a resume that showcases your undeniable fit for the Dental Receptionist position, with tips and examples specifically designed to guide and inspire. Ready to make your application gleam as brightly as a polished smile? Let's get started!

Personal Details

First impressions matter, especially on your resume. Your Personal Details section is the initial handshake you extend to potential employers, making precision and alignment essential. Below, we outline how to finely tune this section for the Dental Receptionist role.

1. Present Your Name Prominently

A clear, professional font helps your name stand out. Remember, this is your first opportunity to leave a mark. Keep your name visible and ensure it's the first thing that captures attention.

2. Match the Job Title

Directly below your name, align your aspirations with reality by specifying "Dental Receptionist" as your desired position. This tells the hiring manager at a glance that your goals are directly in line with their needs.

3. Ensure Your Contact Details Are Accurate

Your phone number and a professional email address (preferably in the [email protected] format) are crucial. Omit any chance of miscommunication by double-checking these details for accuracy.

4. Location Matters

Mention "San Francisco, California" in your contact information to confirm your availability for the role's geographic requirements, assuring the employer of your readiness to either start immediately or relocate swiftly.

5. Online Presence

Including a LinkedIn profile or a personal website can amplify your credibility, provided they are polished and mirror your resume. This addition serves as a bridge for the hiring manager to learn more about your professional persona.

This section isn't just about contact details; it's about fine-tuning your professional introduction to align seamlessly with the Dental Receptionist role. With each detail, you're affirming your suitability and keenness for the position.

The Experience section is where your background shines, proving your proficiency and fit for the Dental Receptionist role. Let's navigate crafting an experience segment that resonates with the specific demands of dental reception and client management.

• Checked‑in and greeted an average of 50 patients daily, ensuring all necessary paperwork was completed and up‑to‑date, resulting in a 98% patient satisfaction rate.
• Scheduled and confirmed over 300 patient appointments per month, addressing any scheduling conflicts and boosting clinic efficiency by 20%.
• Effectively managed patient records, billing, and insurance processing, achieving a 99.9% accuracy rate and reducing processing time by 15%.
• Coordinated with dental staff to efficiently schedule and prepare for over 900 procedures annually, leading to a 25% reduction in procedure delays.
• Handled and resolved an average of 10 patient complaints per month in a timely and professional manner, enhancing clinic's reputation and maintaining a high patient retention rate.
• Assisted senior receptionists in managing patient appointments and ensuring a smooth patient flow, improving clinic wait times by 15%.
• Played an integral role in implementing new dental office software, training staff and reducing software‑related issues by 50%.
• Participated in monthly team huddles to address patient feedback and streamline clinic processes, resulting in a 10% increase in clinic productivity.
• Contributed to a patient referral program that increased new patient registration by 30% in 6 months.
• Supported the front office team during peak hours, successfully managing a high volume of walk‑in patients and reducing wait times by 20%.

1. Highlighting Pertinent Roles

Begin with your most recent position, ensuring it correlates directly with the Dental Receptionist role. If you've worked in a dental office before, that's golden. Position titles such as 'Dental Receptionist' or 'Assistant Dental Receptionist' instantly grab attention.

2. Structuring Your Contributions

For each role, outline your responsibilities and successes that align with the job. Utilize bullet points for clarity, making it effortless for hiring managers to see the parallels between your experience and the job requirement.

3. Quantify Your Impact

Numbers bring your accomplishments to life. Did you manage appointment bookings, increase patient satisfaction, or streamline office workflows? Quantifiable achievements make your claims tangible and memorable.

4. Tailor Your Narratives

Ensure that your job descriptions speak directly to the skills and responsibilities listed in the job ad. Use similar language and highlight achievements that best showcase your suitability for the dental reception domain.

5. Relevance is Key

Stick strictly to experience that showcases your ability to thrive in a dental office setting. Lesser relevant roles can be omitted or briefly mentioned if they contributed to your skillset indirectly.

A meticulously tailored Experience section is your resume's beating heart. Each entry is a testament to your compatibility with the Dental Receptionist role. Frame your narrative to not just show you're qualified but to demonstrate you're the best fit.

In the Education section, you'll lay the foundation that supports your application. For the Dental Receptionist role, emphasizing relevant education and training is crucial. Let's refine your education details to reflect the backbone of your expertise.

1. Identify Essential Qualifications

The job description calls for a "High school diploma or equivalent." Your resume should clearly list your highest level of education, emphasizing diplomas, degrees, and certifications that meet or exceed this baseline.

2. Simplify the Structure

Maintain clarity and conciseness. List your degree, the institution's name, and your graduation year. For instance, 'High School Diploma, San Francisco High School, 2018' succinctly checks all boxes.

3. Align with Job Requirements

If you possess a degree in business administration or any relevant field, highlight it. For roles requiring or preferring certain educational backgrounds, aligning your degree with these preferences demonstrates your targeted preparation.

4. Mention Relevant Courses

Include courses directly applicable to the Dental Receptionist position, such as customer service, data entry, or health administration. This additional detail shows a focus on relevant skills development.

5. Showcase Additional Achievements

Accolades, honors, or participation in relevant clubs or societies during your education can be briefly mentioned to paint a fuller picture of your dedication and proactive nature.

Your Education section should exude confidence in your foundational knowledge and preparedness for the Dental Receptionist role. It's not just about meeting criteria but showcasing your dedication to your professional journey.

Certificates

In the competitive field of dental reception, certifications can powerfully endorse your skills and commitment. Targeting your resume for the Dental Receptionist position includes highlighting certifications that resonate with the job's requirements.

1. Identify Relevant Certifications

Scan the job description for stated or implied certification needs. In this case, a "Certification in Dental Assisting or Dental Reception preferred" suggests adding relevant certifications can significantly bolster your application.

2. Choose Pertinent Certificates

List certifications that directly support your candidacy for the Dental Receptionist role. For instance, a 'Certified Dental Assistant (CDA)' certification showcases a commitment beyond the minimum requirements.

3. Provide Valid Dates

For certifications with expiration dates or those recently acquired, including the dates demonstrates your currency and dedication to professional development.

4. Continuously Update

The dental industry evolves, and so should your certifications. Keep pursuing relevant certifications and trainings to remain at the forefront of the field. This continuous learning mindset is highly valued.

Certifications are more than just accolades; they're concrete evidence of your expertise and dedication. Selectively showcase certifications that strengthen your Dental Receptionist application, marking you as a committed and updated professional.

The Skills section offers a succinct showcase of your professional arsenal, tailored to the Dental Receptionist role. This segment ties together your experience, education, and certifications, framing you as the well-rounded candidate the job demands.

1. Extract from Job Description

Analyze the job posting for specific skills required, noting both hard and soft skills. For a Dental Receptionist, proficiency in "dental office software and Microsoft Office Suite," alongside "strong interpersonal communication skills," are precisely what you want to highlight.

2. List Key Skills

Prioritize skills that directly align with the job requirements. Listing skills like 'Appointment Scheduling,' 'Customer Service,' 'Time Management,' and 'Organizational Skills' speaks volumes to your ability to manage a dental office's dynamic environment.

3. Organize and Prioritize

Focus on the skills that will most pique a hiring manager's interest. Organize your skills in a way that the most relevant ones to the Dental Receptionist position are evident at a glance.

Approach your Skills section as a polished, compact display of your professional capability. Elevating skills that directly match the job description ensures your resume strikes the right chord with potential employers.

In a role that significantly hinges on communication, showcasing your language skills can be a strong asset, especially in diverse environments like San Francisco. Let's optimize your Languages section for the Dental Receptionist application.

1. Job Description Alignment

Given the requirement for "comfortable communicating in English," ensure your proficiency level in English is upfront and clear, marking it as 'Native' or 'Fluent' as appropriate.

2. Prominently List Essential Languages

Start by listing languages most relevant to the job. For a city like San Francisco, which prides itself on cultural diversity, fluency in languages besides English, like Spanish, could set you apart.

3. Mention Additional Languages

If you have proficiency in other languages, list them too. Each language you know can be an additional point of connection with patients, making you an even more valuable asset to the dental office.

4. Honesty in Proficiency Levels

Be precise about your language proficiency levels. Misrepresenting your fluency can lead to uncomfortable situations, so provide a truthful representation of your capabilities.

5. Consider the Global Aspect

In a world that's more connected than ever, multiple language skills demonstrate your ability to engage in diverse environments. This is particularly advantageous in areas with multicultural populations.

Your language skills are a testament to your capacity to navigate multilingual interactions with ease. Flaunt this ability to communicate effectively, as it makes you an indispensable bridge in any dental office setting.

A compelling Professional Summary is your chance to encapsulate your qualifications and enthusiasm for the Dental Receptionist role. It's the appetizer that makes hiring managers hungry to learn more about you. Let's craft a summary that captures your essence.

1. Job Essence Understanding

Begin by absorbing the essence of the Dental Receptionist role. Reflect on how your past roles, skills, and achievements align with this position.

2. Strong Opening

Start with a robust introduction highlighting your years of experience and specific role you're targeting. Phrases like 'experienced Dental Receptionist' directly address your fit for the position.

3. Key Accomplishments Highlight

Delve into a few key achievements in your career that resonate with the job requirements. Mentioning exact figures, like 'managed over 300 patient appointments per month,' provides a quantifiable impact of your contributions.

4. Conciseness is Key

Your summary should be a concise yet powerful glimpse into your candidacy. Stick to 3-5 impactful lines, ensuring every word justifies its place in this prime real estate on your resume.

Consider your Professional Summary the compelling prelude to your career story. It sets the stage, inviting the hiring manager into a narrative where you're the star. Make it irresistible, and ensure it showcases you as the Dental Receptionist they've been searching for.

Embarking on Your Dental Receptionist Career Journey

Congratulations on fine-tuning your Dental Receptionist resume with precision and care! Armed with insights from this guide and the advanced tools offered by Wozber's free resume builder , including ATS-friendly resume templates and an ATS resume scanner , you're well on your way to securing your place in the dental industry. Your dedication to crafting a tailored resume is a testament to your commitment to your career.

Now, go forth, submit your application, and get ready to shine in your new role. Your future as a Dental Receptionist looks bright!

• High school diploma or equivalent required.
• Minimum of 2 years of experience in a dental office or medical setting preferred.
• Proficiency in dental office software and Microsoft Office Suite.
• Strong interpersonal and communication skills to interact with patients and staff.
• Certification in Dental Assisting or Dental Reception preferred.
• The candidate should be comfortable communicating in English.
• Must be located in or willing to relocate to San Francisco, CA.
• Greet and check-in patients, ensuring all necessary paperwork is completed and up-to-date.
• Schedule and confirm patient appointments, addressing any scheduling conflicts or issues as they arise.
• Manage patient records, billing, and insurance processing, ensuring accuracy of all information.
• Coordinate with dental staff regarding patient care and scheduling of procedures.
• Handle and resolve patient complaints or concerns in a timely and professional manner.

Other Healthcare and Wellness Resume Examples

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3+ Dental Receptionist Resume Examples and Templates

This page provides you with Dental Receptionist resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Dental Receptionist resume.

What Do Hiring Managers Look for in a Dental Receptionist Resume

• Proficient in managing front desk operations in a dental office, including appointment scheduling, patient check-in, and insurance verification.
• Strong knowledge of dental terminology, procedures, and basic oral health information to effectively communicate with patients.
• Skilled in using dental software and electronic health record systems to maintain accurate patient records and manage administrative tasks.
• Ability to handle phone calls, inquiries, and patient concerns in a professional and courteous manner.
• Proficiency in coordinating and organizing patient appointments, managing the dental office schedule, and ensuring smooth patient flow.

How to Write a Dental Receptionist Resume?

To write a professional Dental Receptionist resume, follow these steps:

• Select the right Dental Receptionist resume template.
• Write a professional summary at the top explaining your Dental Receptionist’s experience and achievements.
• Follow the STAR method while writing your Dental Receptionist resume’s work experience. Show what you were responsible for and what you achieved as a Dental Receptionist.
• List your top Dental Receptionist skills in a separate skills section.

How to Write Your Dental Receptionist Resume Header?

Write the perfect Dental Receptionist resume header by:

• Adding your full name at the top of the header.
• Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
• Add your current Dental Receptionist job title to the header to show relevance.
• Add your current city, your phone number and a professional email address.
• Finally, add a link to your portfolio to the Dental Receptionist resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.
• Bad Dental Receptionist Resume Example - Header Section

Rose 7600 W. Bay Meadows Avenue Rochester, NY 14606 Marital Status: Married, email: [email protected]

• Good Dental Receptionist Resume Example - Header Section

Rose Hudson, Rochester, NY, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]

For a Dental Receptionist email, we recommend you either go with a custom domain name ( [email protected] ) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Dental Receptionist Resume Summary?

Use this template to write the best Dental Receptionist resume summary: Dental Receptionist with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Dental Receptionist Resume Experience Section?

Here’s how you can write a job winning Dental Receptionist resume experience section:

• Write your Dental Receptionist work experience in a reverse chronological order.
• Use bullets instead of paragraphs to explain your Dental Receptionist work experience.
• While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Dental Receptionist).
• Use action verbs in your bullet points.

Dental receptionist Resume Example

Dental receptionist

• Administered emergency treatment to patients with tooth injuries and facial bone fractures.
• Engaged in active listening while assessing the root cause of pain in patients.
• Maintained accurate patient records and ensured timely appointment management.

Dental Receptionist Resume Example

Dental Receptionist

• Ensured the smooth day-to-day operation of the front desk at the dental practice.
• Demonstrated excellent telephone etiquette while scheduling appointments and managing external referrals.
• Provided exceptional customer service from the initial phone call to the completion of treatment, catering to the patient's needs.
• Assisted the dentist with various administrative tasks.
• Delivered outstanding customer service to all patients, ensuring their satisfaction.
• Developed strong reception skills at City Dental Care.
• Maintained excellent communication with patients, demonstrating professionalism and courteous phone etiquette. Efficiently handled appointment creation and cancellations.
• Took responsibility for setting up and preparing the reception area daily, emphasizing the importance of customer care to ensure patient satisfaction and the smooth operation of the practice at a high standard.
• Applied sealants and protective coatings to teeth to help clients protect their tooth enamel and prevent cavities.
• Provided comprehensive instruction to patients regarding at-home treatment procedures and postoperative care.
• Ensured a clean and safe dental office environment by sterilizing all tools, examination chairs, trays, and surfaces.
• Offered patients detailed postoperative care instructions to promote healing and preserve the quality of their dental work.
• Reconciling patient accounts and collecting payments from patients and insurance providers
• Coordinating payments
• Opening new files
• Handling interactions with dental labs
• Managing interactions with insurance companies
• Greeting patients
• Answering phone calls
• Copying, scheduling, filing, and faxing documents
• Scheduling appointments
• Submitting insurance claims

Top Dental Receptionist Resume Skills for 2023

• Appointment Scheduling and Calendar Management
• Patient Registration and Check-in
• Electronic Health Record (EHR) Management
• Insurance Verification and Billing
• Dental Terminology and Procedures Knowledge
• Patient Intake and History Collection
• Excellent Phone Etiquette and Customer Service
• Front Desk Reception and Greeting Patients
• Patient Data Entry and Record Maintenance
• Confidentiality and HIPAA Compliance
• Cash Handling and Payment Processing
• Dental Insurance Claim Processing
• Treatment Plan Presentation and Explanation
• Knowledge of Dental Codes (CPT, ICD-10, etc.)
• Patient Recall and Follow-up
• Managing Patient Flow and Waiting Areas
• Patient Education and Instruction
• Multitasking and Time Management
• Problem-Solving and Conflict Resolution
• Communication with Dental Providers and Staff
• Medical History Review and Update
• Knowledge of Dental Office Equipment and Software
• Dental X-ray Processing and Image Management
• Sterilization and Infection Control Procedures
• Appointment Reminders and Confirmation Calls
• Organization and Attention to Detail
• Inventory Management and Supply Ordering
• Coordinating Laboratory Work and Results
• Treatment Coordination and Scheduling
• Insurance Claims Follow-up and Resolution
• Cross-functional Collaboration with Dental Team
• Dental Office Policies and Procedures
• Proficiency in Dental Practice Management Software
• Maintaining a Clean and Welcoming Reception Area
• Handling Patient Inquiries and Resolving Issues
• Medical Emergencies and First Aid Knowledge
• Preparing Treatment Rooms and Operatories
• Knowledge of Sterilization Techniques and Compliance
• Familiarity with Dental Marketing and Promotions
• Recordkeeping and Data Entry Accuracy
• Office Supply Management
• Professionalism and Ethical Conduct as a Dental Receptionist
• Patient Discharge and Follow-up Instructions
• Collaboration with Dental Laboratories and Vendors
• Handling Confidential and Sensitive Information
• Patient Satisfaction and Service Recovery
• Patient Records Confidentiality and Security

How Long Should my Dental Receptionist Resume be?

Your Dental Receptionist resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Dental Receptionist, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

Frequently Asked Questions (FAQs) for Dental Receptionist Resume

What does a Dental Receptionist do?

• A Dental Receptionist is responsible for managing front desk operations in a dental office, including scheduling appointments, greeting patients, managing patient records, processing insurance claims, and handling administrative tasks to ensure smooth office functioning.

What qualifications are important for a Dental Receptionist position?

• Qualifications typically include a high school diploma or equivalent, although some employers may prefer candidates with experience in dental office administration or customer service roles. Strong communication skills, proficiency in office software and dental practice management systems, and knowledge of dental terminology are essential.

What kind of experience should a Dental Receptionist highlight on their resume?

• Experience in dental office administration, customer service, or medical receptionist roles is crucial for a Dental Receptionist. Highlighting proficiency in scheduling appointments, verifying insurance coverage, handling patient inquiries, and maintaining patient records can demonstrate relevant experience.

How important is it for a Dental Receptionist to demonstrate customer service skills on their resume?

• Customer service skills are vital for a Dental Receptionist as they interact with patients, dental professionals, and office staff on a daily basis. Highlighting experience in greeting patients, addressing inquiries, and providing assistance in a courteous and professional manner can demonstrate strong customer service skills.

Should a Dental Receptionist include their experience with dental practice management software on their resume?

• Yes, mentioning experience with dental practice management software such as Dentrix, Eaglesoft, or Open Dental is important for a Dental Receptionist. This demonstrates the Receptionist's ability to efficiently manage patient records, schedule appointments, and process billing information.

What soft skills are important for a Dental Receptionist to highlight on their resume?

• Soft skills such as communication, organization, multitasking, attention to detail, and empathy are crucial for a Dental Receptionist. These skills contribute to effectively managing front desk operations, addressing patient needs, and supporting office staff.

Is it necessary for a Dental Receptionist to mention their experience with insurance verification on their resume?

• Yes, mentioning experience with insurance verification tasks such as confirming coverage, processing claims, and explaining benefits to patients is important for a Dental Receptionist. This demonstrates the Receptionist's ability to navigate insurance processes and assist patients with understanding their coverage.

How should a Dental Receptionist tailor their resume for different dental specialties or practice sizes?

• A Dental Receptionist should highlight experience and skills relevant to the specific dental specialties or practice sizes they have worked with, whether it's general dentistry, orthodontics, periodontics, or pediatric dentistry. Emphasizing familiarity with specialty-specific procedures, patient demographics, and office workflows can be beneficial.

Should a Dental Receptionist include their educational background on their resume?

• Yes, including educational background such as degrees, certifications, or relevant coursework related to dental office administration or healthcare administration is important. This provides credibility and demonstrates the foundational knowledge necessary for the role.

How can a Dental Receptionist make their resume visually appealing and easy to read?

• Utilizing clear headings, bullet points to highlight key skills and experiences, and a professional layout are important aspects of resume formatting. Additionally, including any relevant certifications or awards, bilingual proficiency, or extracurricular involvement can enhance the overall presentation of the resume.

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Dental receptionist Resume examples

4 Dental receptionist resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the Dental receptionist resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these Dental receptionist resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

Dental receptionist

Oversaw dental records of 2500 patients by maintaining and updating medical records, entering new patient information into the system, and transferring X-rays, and medical reports to the specialists.

• Liaised between healthcare providers and patients regarding insurance claims and payments, Insurance benefits verification, Insurance coverage and Explanation of Benefits(EOB), payment processing, respond to denials and outstanding claims.
• Provided financial agreements by guiding patients regarding treatment plans and available payment options for out-of-pocket expenses which could be paid in installment.
• Received, stored, and verified receipts of the dental inventory by continually monitoring stock and anticipating needed supplies. Analyze department performance and implements necessary changes to improve operations and profitability.
• Optimized work-place practices and procedures, with the focused goal of improving approaches in productivity, quality, and customer service.
• Ensured monthly revenue goals of doctors and dental hygienists are achieved by rescheduling appointments and filling the available spots.
• Rescheduled 80% of 500 canceled appointments due to the COVID situation by creating a strong online presence.
• Ensured safety and sanitization at the clinic as per CDC and ADA(American Dental Association) guidelines.

Greeted and registered patients. Scheduled/confirmed appointments, followed up on cancellations and no-shows, received and distributed mail, and answered and routed calls to the appropriate offices. 

• Verified patients' insurance by calling insurance companies for patient insurance information before admission.
• Guaranteed prompt service by implementing a records management system that ensured instantaneous retrieval of all medical records requested by doctors and nurses.
• Resolved insurance issues by calling insurance companies to inquire about outstanding claims, file appeals, and respond to queries on medical records.

Directed the front-desk functions, providing training and mentorship to a team of 4 departmental receptionists. 

• Increased word-of-mouth referral by 40% through personalized and best-in-class service and post-appointment calls to check client progress.
• Enhanced the patient experience by maintaining a clean and welcoming reception area and placing magazines beside each seat to assist patients with passing the time.
• Implemented a new system that amalgamated most of the reception processes into one window, reducing the time taken to serve one patient from 10 minutes to just under 5 minutes.

Revitalized the front-desk function by routinely instituting process improvements with a keen focus on reducing costs, service times, and patient complaints. 

• Enhanced client satisfaction by introducing a queuing system that reduced the patient time at the front desk from 10 minutes to a maximum of 4 minutes.
• Improved the scheduling function by taking clients through all the treatment plans and scheduling appointments according to their availability. 
• Drafted a FAQ response sheet that was pivotal in slashing the time taken per call from an average of 8 minutes to just under 5 minutes.
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Work Experience

• Frequently check and respond to voicemails in a timely manner
• Receive appointment cancellation calls and attempt to fill vacant time slot with another patient
• Meet with patient after their visit to schedule next appointment
• Assist Supervisor and Hygienist with patient recalls
• Enter/Verify proper patient insurance information is on file with each visit
• Responsible for inputting the patient treatment plan into the Faculty Practice Patient computer system
• Serve as the patient advocate for all patients within the practice
• Experience in a dental office
• Understanding of diversified insurance plans (Medicaid and CHIPS) as well as Managed Care plans
• Knowledge of dental codes and dental terminology
• Coordinate patient appointments for faculty practice doctors including possible after hours confirmation of appointments
• Collect and apply patient payments to the correct account. Issue a receipt of payment
• Respond to all patient, physician, and staff inquiries in a prompt and professional manner with excellent customer service skills
• Be prepared for the upcoming day-s schedule by pulling patient charts for the next day, printing the next day-s schedule, and preparing new patient charts
• Copy chart pages so that they are adequately stocked in folders

Professional Skills

• Experience in effectively relating to people, Ability to effectively relate via telephone and the ability to speak, read and write in English
• Excellent in-person and phone customer service skills
• Excellent customer service skills and detail oriented
• Experience working in a dental, medical, or other health-care office experience
• Computer skills including MS Office Suite
• Prior administrative/reception experience
• Excellent customer service experience within a dental office

How to write Dental Receptionist Resume

Dental Receptionist role is responsible for customer, database, basic, software, insurance, reporting, computer, health, benefits, collections. To write great resume for dental receptionist job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Dental Receptionist Resume

The section contact information is important in your dental receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Dental Receptionist Resume

The section work experience is an essential part of your dental receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous dental receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dental receptionist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Dental Receptionist resume experience can include:

• Responsible for filing and obtaining patient charts in advance of visit. It is also the PCC-s responsibility to know the whereabouts of a patient-s chart at all times
• Experience working in a dental office
• Experience working in a dental, medical, or other health-care office
• Experience working in a dental, medical, or health-care office

Education on a Dental Receptionist Resume

Make sure to make education a priority on your dental receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dental receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Dental Receptionist Resume

When listing skills on your dental receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical dental receptionist skills:

• Exceptional customer service, communication skills
• Manage time effectively and ability to thrive in a fast pace environment
• Handle patient calls and effectively manage schedule
• Effectively handle telephone inquiries
• Experience working in an office answering calls
• Experience in coordinating meetings, and managing calendars, customer support

List of Typical Experience For a Dental Receptionist Resume

Experience for dental assistant / dental receptionist resume.

• Assisting customers with check in and insurance questions
• Charting notes correctly in patient chart
• Closing financial day sheets
• Cold calling businesses to advertise the dental practice
• Answer phones with same caring, friendly demeanor
• Meet regularly with the supervisor and FP Director to ensure the efficiency of the patient care/service being provided
• Responsible for ensuring quality assurance of all patient records

Experience For Dental Receptionist Resume

• Assist supervisor with monthly statement processing
• Track and report daily scheduling metrics
• Retrieve charts and reviewing patient account information
• Provide back-up billing support
• Treatment plan presentation and financial arrangements
• Equally important are ability to multitask and self organize, attention to detail
• BOOK APPOINTMENTS & MAINTAIN SCHEDULES
• Answer phones, book appointments, schedule
• Handle all patient registration, forms, etc
• Knowledge of MS Word, Outlook and Internet based Insurance Verification and Claims Submission programs
• Answer phones
• Follow up calls to patients
• Treatment plan presentation and financial arrangements towards the procedures
• Insurance eligibility and verification checks
• Act as a model for Vision, Values, and Mission
• Provide exceptional patient care to all patients
• Work with the FP Supervisor to assign new patients to specific doctors within practice
• Where possible, assist Dental Assistants and Registered Dental Hygienist with non-clinical and minimal clinical issues, to include the duplication of radiographs, telephoning of patient prescriptions, and assisting with Infection Control procedures
• Detailed audit of patient account activity
• Review of dental claim payments
• Enters, audits and posts offset line items
• Process refunds to insurance companies and patients
• Contact patients to confirm appointments
• Date entry and Insurance verification
• Discuss treatment plans and finances with patients
• Type correspondence for professionals
• Accepts and signs for packages addressed to department. Delivers package(s) to addressee or notifies addressee of package arrival. Receives and sends out messenger or courier items
• Greet patients with a friendly and warm demeanor
• Schedule patient appointments with dentists
• Maintain calendars for appointments
• Handle health insurance issues and inquiries
• Work in a fast paced-environment and work well under pressure
• Be patient, possess compassion and uphold HIPAA standards
• O Knowledge of insurance plans (HMO/PPO)
• Knowledge of dental insurance plans (HMO/PPO)
• Maintain an extremely professional demeanor at all times
• Maintain a high level of confidentiality at all times
• Be team oriented, positive and motivated
• Knowledge of insurance plans (DMO/PPO)
• Make financial arrangements for patients
• Knowledge of Ortho Treatment Plans required
• Dental Assistants are encouraged to apply
• Knowledge of insurance plans (HMO/PPO) and insurance verification
• Knowledge of dental insurance plans to include HMO, PPO, and indemnity plans
• Handle heavy phone work and provide top-notch service
• Completion of statistical reports as needed
• Be friendly, personable, and professional
• Bilingual-Spanish/English is required
• Team player with a CAN DO attitude
• Be familiar with dental language
• Process payment information

List of Typical Skills For a Dental Receptionist Resume

Skills for dental assistant / dental receptionist resume.

• Experience working in a dental office;Recent Grads are welcome to apply
• Experience working in a dental office is required
• Experience working at the front desk of a dental, medical, or other healthcare office

Skills For Dental Receptionist Resume

• Experience working with insurances
• O 1+ years' experience working in a dental office
• Experience answering telephone, required
• Experience working in a dental or medical office
• Experience answering multi-line telephone system
• Experience working in a dental office, required
• Dental Coding and Dental Insurance experience
• Experience in a dental practice
• Have at least 1 year of experience in an administrative role within a dental office
• Dental experience
• Knowledge of insurance plans (HMO/PPO) with collections experience
• Customer service experience in a dental office is required
• Experience with Dentrix software
• Proven ability to maintain the highest level of confidentiality
• Experience with Dentrix, Eaglesoft, or other dental software
• Strong Knowledge of insurance plans (HMO/PPO)
• Dental, medical, or other health-care office experience
• Non-clinical healthcare experience
• Dental Office experience required
• Experience with Excel and database applications
• Front desk experience in a dental practice
• Greet patients immediately upon their arrival and provide excellent customer service
• Answering phones, faxing, filing, data entry
• Checking insurances and getting breakdowns
• Answering and Directing Calls in a friendly and professional manner
• Posting and billing knowledge
• Greeting patients, scheduling appointments, and check-ins
• Scheduling and canceling appointments
• Billing insurances companies and collecting patient payments
• Checking patients in and out
• Understanding of dental Explanation of Benefits (EOB's)
• Maintaining prompt patient communication via multiple avenues (phone, email, text)
• Obtaining insurance eligibility and benefits
• Calling patients to schedule appointments
• Supporting the Dentist through administrative tasks
• Contacting insurance companies to verify benefit information
• Maintaining courteous patient communication via multiple avenues (phone, email, text)
• Reporting of audit results
• Supporting a team
• Moderate Physical activity. Requires handling average-weight objects up to 15-20 pounds or standing and/or walking for more than 4 hours per day
• Working in dental office or 2 years working in medical doctor office
• Claims processing and understanding
• Serve as a resource person for patients and faculty on completing necessary paperwork and following proper clinical protocol procedures
• Maintain patient records in billing/scheduling system and in hard copy
• Serve as an initial point of contact for patients seeking services
• Bilingual English and Spanish speaking is required
• Advanced MS Office proficiency, with an understanding of complex functions in Word, Excel and Outlook
• Familiar with electronic records keeping
• General knowledge of internet navigation and research, e-mail, fax transmission, copy equipment, and insurance billing
• Acts as a role model – willing to accept or volunteer on projects as opportunity arises
• Collections, claim submission and billing
• Makes appointment for patients according to protocols
• Assist patients in completing dental history forms If necessary
• Greet and interact with patients professionally, with caring and friendliness

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Dental Office Receptionist Resume Example

Writing a resume to apply for a dental office receptionist job can be a daunting task, especially if you are unsure of how to present your skills and experience. This guide provides step-by-step instructions on how to write a resume tailored to the dental office receptionist job, and includes examples of successful resumes written by others in the same position. By following this guide, you can create a resume that highlights your professional qualifications and experience, and stands out to potential employers. With the right knowledge and preparation, you can craft a resume that will give you the best chance of being hired as a dental office receptionist.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Dental Office Receptionist

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Highly organized, detail- oriented, and personable receptionist with over 5 years of experience in dental office settings. Proven ability to maintain a professional and composed demeanor while assisting and communicating with patients, families, and staff. Adept at managing multiple responsibilities at once, and delivering exceptional customer service.

Core Skills :

• Personable and courteous customer service
• Proficient in dental office software
• Knowledgeable of dental office procedures and protocols
• Excellent organizational and problem- solving skills
• Ability to manage multiple tasks and priorities
• Strong verbal and written communication skills
• Proficient in MS Office applications

Professional Experience : Dental Receptionist Huxley Dental, New York, NY January 2016 – Present

• Greet and register patients upon arrival, assess and address patient needs.
• Verify patient insurance coverage and obtain prior authorizations when necessary.
• Schedule appointments, answer phone calls and respond to emails.
• Assist the dental team with filing, copying, and data entry.
• Process payments and handle billing inquiries.
• Ensure that the office is kept clean and organized.

Dental Receptionist Wilkinson Dental, Brooklyn, NY July 2014 – January 2016

• Greeted patients and answered incoming calls.
• Scheduled and confirmed appointments for new and existing patients.
• Verified patient insurance coverage and obtained prior authorizations.
• Collected and recorded patient payments and handled billing inquiries.
• Assisted the dental team with filing, copying, and other related tasks.
• Ensured the office was kept clean and organized.

Education : High School Diploma St. John’s High School, Brooklyn, NY June 2014

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Dental Office Receptionist Resume with No Experience

Reliable, organized and detail- oriented individual with the desire to provide excellent customer service in a dental office setting. Highly organized and capable of managing multiple tasks efficiently with little to no supervision.

• Strong interpersonal skills
• Excellent oral and written communication skills
• Proficient in Microsoft Office Suite
• Knowledge of medical terminology and coding
• Ability to multitask in a fast- paced environment
• Understand HIPAA regulations

Responsibilities

• Greeting and scheduling patients
• Filing paperwork and entering patient information into computer system
• Answering phones and routing calls
• Maintaining patient confidentiality
• Collecting payments and processing insurance claims
• Organizing and stocking office supplies
• Assisting and answering patient inquiries

Experience 0 Years

Level Junior

Education Bachelor’s

Dental Office Receptionist Resume with 2 Years of Experience

Dedicated dental office receptionist with two years of experience in the field. Possesses excellent interpersonal and communication skills, providing excellent customer service. Quickly and accurately enters data into computer systems and works efficiently with team members to provide exceptional patient care.

• Computer Data Entry
• Patient Scheduling
• Customer Service
• Communication Skills
• Interpersonal Skills
• Time Management

Responsibilities :

• Greeting patients and answering any questions they have
• Assisting with scheduling appointments
• Entering patient data into computer systems
• Collecting payments and issuing receipts
• Answering telephone calls and taking messages
• Maintaining office supplies
• Organizing patient’s records
• Ensuring the lobby area is clean and orderly

Experience 2+ Years

Dental Office Receptionist Resume with 5 Years of Experience

Talented and experienced Dental Office Receptionist with 5 years of providing exceptional customer service to patients. Possess excellent communication skills, with the ability to effectively interact with patients and staff. Skilled in managing administrative tasks, including appointment scheduling, patient check- in and check- outs, insurance verification, and collecting payments. Proven record of providing patients with the highest quality of services within a timely manner.

• Knowledge of dental office protocols
• Proficient in dental software
• Excellent communication skills
• Strong customer service skills
• Proficient in data entry
• Excellent organizational skills
• Greeted patients and provided them with necessary information upon arrival
• Schedule and manage appointments for patients
• Verified patient insurance and collected payments
• Maintained patient records and updated information in dental software
• Provided patient education and assistance with paperwork
• Prepared and presented billing statements to patients
• Answered telephone calls, scheduled and cancelled appointments
• Maintained front desk area by ensuring and ordering necessary supplies

Experience 5+ Years

Level Senior

Dental Office Receptionist Resume with 7 Years of Experience

Dedicated and organized dental office receptionist with 7 years of experience in scheduling appointments, verifying insurance claims, collecting payments, managing patient records, and providing quality customer service. Experienced in preparing reports, maintaining office supplies, and communicating with dental insurance companies. Passionate about creating an inviting atmosphere for patients and providing care and assistance to make their visit as comfortable as possible.

• Knowledge of dental office procedures and protocols
• Excellent customer service skills
• Verifying insurance claims
• Handling patient inquiries
• Excellent written and verbal communication skills
• Ability to multitask and prioritize duties
• Greet patients upon arrival and assist them with check- in process
• Schedule appointments and verify patient insurance coverage
• Answer multi- line phone system and direct calls to appropriate personnel
• Collect payments and properly log them in the billing system
• Assist patients with filling out forms and filing out paperwork
• Update patient records and maintain patient confidentiality
• Process insurance claims and ensure paperwork is completed accurately
• Maintain office supplies and order new materials as needed
• Ensure lobby and waiting areas are kept clean and tidy
• Assist patients with billing and insurance related questions

Experience 7+ Years

Dental Office Receptionist Resume with 10 Years of Experience

Highly experienced Dental Office Receptionist with 10 years of experience in providing excellent customer service and administrative support in a dental office environment. Possesses excellent communication and organizational skills, as well as proficiency in computer programs including Microsoft Office Suite, FileMaker and DentalVision. Committed to providing a professional, friendly and knowledgeable experience for all patients.

• Customer service
• Insurance Verification
• Record maintenance
• Multitasking
• Front Desk Management
• Patient Registration
• Dental software experience
• Greeting and checking in patients
• Answering and routing phone calls
• Insurance verification and eligibility
• Dealing with patient accounts and billing
• Maintaining accurate patient records
• Scheduling appointments and follow- ups
• Providing general office support
• Explaining treatment procedures to patients
• Assisting with patient inquiries and concerns

Experience 10+ Years

Level Senior Manager

Education Master’s

Dental Office Receptionist Resume with 15 Years of Experience

Experienced Dental Receptionist with 15 years of experience in customer service, dental office operations, administrative duties, and patient relations. Possesses in- depth knowledge of patient records management, insurance filing procedures, and medical terminology. Highly organized and detail- oriented, with an ability to thrive in busy and high- pressure environments. Demonstrated ability to build strong customer relationships and ensure top- notch customer service.

• Dental Office Operations
• Patient Relations
• Patient Records Management
• Insurance Filing Procedures
• Medical Terminology
• Organizational Skills
• Multi- tasking
• Problem- solving
• Greet and check patients in and out
• Schedule appointments and maintain patient records
• Verify insurance eligibility and coverage
• Collect patient information and confirm insurance coverage
• Ensure accurate billing and payments
• Answer phones, take messages, and respond to patient inquiries
• Manage patient accounts, including payment collection and processing
• Create and submit electronic claims and follow up with insurance companies
• Provide updates on billing status and processing to patients
• Handle office paperwork and filing
• Process insurance and payment information
• Maintain a clean and organized reception area

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Dental Office Receptionist resume?

A dental office receptionist is an important position in the dental office. They are responsible for greeting patients, scheduling appointments, answering phones, and managing administrative tasks. To be successful in this role, you must have excellent customer service and organizational skills. A well-crafted resume should showcase these skills and highlight your qualifications for the job.

Here are some of the key elements to include in your Dental Office Receptionist resume:

• Education: Include your educational background, including any relevant courses or degree related to the dental industry.
• Relevant Experience: Describe any previous experience you have in the dental office setting. This could include working as a dental assistant, dental hygienist, or other related roles.
• Skills: List any of your relevant skills, such as customer service, filing, and data entry. List the specific software applications you are familiar with.
• Additional Training: Include any additional courses or training related to the dental industry, such as Infection Control, Medical Terminology, or HIPAA Compliance.
• Certifications: List any certifications you have related to the dental field, such as Certified Dental Receptionist.
• Personal Attributes: Provide a brief description of your personal attributes, such as excellent communication and interpersonal skills.

By including the above elements in your Dental Office Receptionist resume, you can demonstrate that you are an ideal candidate and have the necessary qualifications to be successful in this role.

What is a good summary for a Dental Office Receptionist resume?

A great summary for a Dental Office Receptionist resume should demonstrate your customer service and communication skills, computer proficiency and knowledge of dental terminology and procedures. In addition, it should also showcase your professional attitude, ability to multi-task, and problem-solving skills in a fast-paced environment.

The summary should also highlight your experience in providing exceptional customer service and managing front office tasks, such as scheduling appointments, collecting payments, verifying insurance coverage, and maintaining patient records. Additionally, it should highlight your ability to prepare patient charts, answer phones, and resolve customer inquiries.

Overall, a great summary for a Dental Office Receptionist resume should demonstrate your professional skills and knowledge of the dental industry. By emphasizing this in your summary, you will present yourself as a qualified and reliable candidate.

What is a good objective for a Dental Office Receptionist resume?

Writing a resume for a Dental Office Receptionist position can be a challenge. As a receptionist, you must possess the right combination of customer service skills and excellent communication abilities. In order to make a great impression, you must include an effective objective statement.

Here is an example of a good objective for a Dental Office Receptionist resume:

• Seeking a position as a Dental Office Receptionist where I can utilize my strong customer service and communication skills to ensure a professional and efficient front desk experience.
• Utilizing my knowledge of medical insurance and billing procedures to efficiently manage patient accounts.
• Applying my knowledge of dental terminology and administration processes to support the office staff.
• Maintaining a friendly and professional atmosphere while providing accurate information to patients.
• Developing strong relationships with patients and other staff members to ensure a smooth and efficient office environment.

How do you list Dental Office Receptionist skills on a resume?

Having a dental office receptionist on staff is essential for the smooth running of any dental practice. As the receptionist is often the first point of contact for patients, it’s important to ensure they possess the necessary skills to provide an excellent customer service experience. When listing the skills for a dental office receptionist on a resume, include the following:

• Strong customer service skills: Dental office receptionists must be able to interact with patients in a friendly and professional manner. They should be able to answer questions, set appointments, and address any customer concerns.
• Organizational abilities: The receptionist should have excellent organizational skills, as they will be responsible for managing patient files, appointments, and payments.
• Knowledge of dental terminology: A good understanding of dental terminology is essential for a dental office receptionist. This will help them better understand patient inquiries and answer questions related to procedures.
• Computer literacy: Receptionists must be able to use basic computer programs such as Microsoft Office Suite and dental software.
• Multi-tasking abilities: Successful dental office receptionists must be able to stay organized and prioritize tasks while handling multiple tasks simultaneously.
• Time management: The receptionist should be able to handle a variety of tasks while managing time efficiently.
• Attention to detail: Receptionists must be detail-oriented in order to accurately complete paperwork and provide accurate information to patients.

By showcasing these skills on a resume, potential employers will be able to see that the candidate has the essential skills required to be an effective dental office receptionist.

What skills should I put on my resume for Dental Office Receptionist?

A dental office receptionist is responsible for greeting patients, arranging appointments, organizing patient records, and handling financial matters related to the practice. As such, there are a variety of skills that you should consider putting on your resume for such a role.

• Patient Care: A dental office receptionist should be knowledgeable about dental terminology, procedures, and treatments, in order to provide basic information to patients. They should also be able to handle a variety of patient concerns in a professional and courteous manner.
• Office Administration: Receptionists must have strong administrative skills in order to organize and maintain patient records, as well as to generate reports as needed. They should also be comfortable working with computers and able to learn new software applications quickly.
• Financial Knowledge: Knowledge of insurance plans, billing, and other matters related to the financial side of the practice is essential. A receptionist should be able to effectively explain financial matters to the patient and answer their questions.
• Customer Service: A dental office receptionist should have excellent customer service and communication skills. They should be able to handle multiple tasks at once and remain calm when dealing with difficult patients.
• Attention to Detail: A receptionist must be detail-oriented in order to accurately record and update patient information. They should also be able to work independently, without direct supervision.

By having the right skills and qualifications on your resume, you can make yourself an attractive candidate for a dental office receptionist position. Make sure you highlight any experience you have in the field, as well as any relevant skills that you possess.

Key takeaways for an Dental Office Receptionist resume

As a dental office receptionist, your resume should highlight the technical and professional skills that make you an ideal candidate for the job. Whether you have years of experience in the industry or are just starting out, there are certain key takeaways you should include in your resume.

• Knowledge of Software: Make sure to emphasize any knowledge of dental office-specific software such as Dentrix, Softdent, and OpenDental. If you have experience in other related software, such as Microsoft Office, this is also important to include.
• Communication Skills: As a receptionist, you will be the first point of contact for patients and other customers. Make sure to highlight any relevant communication skills such as customer service, problem-solving, and written and verbal communication.
• Organizational Skills: As a receptionist, you will need to be able to manage multiple tasks, prioritize workloads, and maintain a neat and organized work environment. Make sure to include any experience you have in organizing and managing tasks.
• Interpersonal Skills: Working in a dental office receptionist position often requires working with a wide variety of individuals, from patients and other healthcare professionals to insurance companies. Make sure to highlight any interpersonal skills that you possess such as empathy, diplomacy, and problem-solving.
• Knowledge of Dental Terminology: Many dental receptionists will be expected to have knowledge of basic dental terminology. Make sure to include any medical terminology, clinical codes, and abbreviations that you are familiar with.

By following these key takeaways when crafting a resume for a dental office receptionist position, you can make sure that potential employers see the breadth of skills and experience that make you a great candidate.

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Best 2 Dental Receptionist Resume Samples

A Dental Receptionist performs a variety of administrative tasks such as keeping a record of patient charts, scheduling appointments, briefing patients about their dental checkup and treatment, answer queries, and provide excellent customer service. They must possess advanced computer skills, along with an excellent understanding of orthodontics.

To apply for a job as a dental receptionist, you need a resume, as well as a dental receptionist cover letter in the majority of the situations. A targeted resume for the dental receptionist position makes a prospective employer believe that you are the perfect candidate who deserves further consideration.

Here are 2 resume samples for a dental receptionist position to help you build an attention-grabbing resume.

Dental Receptionist Resume Sample 1 Experience: 10+ Years

Tan ya Mc Beal 48 Shields Street, Scott Township, PA 38902 (000) 125-1210 tanbeal @ email . com

Dental Receptionist

Front Desk Management | Customer Service | Communication

SUMMARY A dependable and highly-energetic individual with hands-on experience in handling front desk tasks in busy and fast-paced dental facilities. Demonstrated ability to perform multiple tasks simultaneously while working collaboratively. Special talent for scheduling appointments, and preparing and organizing patient records in a dental database. Familiar with dental terminology and dental insurance verification.

KEY ACHIEVEMENTS • Introduced a patient follow-up system that automatically sent reminders to patients 24 hours before an appointment. • Had 98 out 100 dental insurance claims paid within 15 days of services rendered. • Reduced overhead costs by 6$600 per month by suggesting the use of alternative energy sources during busy hours. • Wrote an educational booklet on the facility’s dental practices for patient and family education.

RELEVANT PROFESSIONAL EXPERIENCE

Dental Receptionist North West Dental, Scott Township, PA    5/2014 – Present

• Greet patients at the facility and assist them by responding to their queries. • Provide information regarding dental facilities services and costs. • Take telephone calls and respond to questions regarding appointments and free time slots. • Schedule appointments according to dentists’ available time slots and provide appointment details to patients over the telephone and in person. • Assist patients in filling out patient information forms. • Take the patient’s medical histories and insurance information. • Provide dentists with information on patients’ histories and complaints. • Assist in setting up examination rooms and preparing dental instruments. • Provide patients with information on dental procedures and what to expect. • Make follow up calls to patients to provide them with reminders about appointments. • Take payments for services rendered and tender a change. • Contact insurance companies and ensure that outstanding claims are paid.

Front Desk Worker Dental Dreams, Scott Township, PA 1/2011 – 5/2014

• Took telephone calls and provided information regarding dental practice’s facilities. • Responded to callers’ questions and allotted them appointment times. • Assisted walk-in patients in filling out information and insurance forms. • Educated patients and their families about dental procedures and post-procedural care. • Filled out insurance claims forms and followed up with insurance companies to ensure that they are paid. • Ensured that the waiting and reception areas are kept clean and maintained.

EDUCATION G.E.D Township High School, Scott Township, PA | 2009

CORE COMPETENCIES – Patient and insurance verification – Dental record management – Tier one services – Patient scheduling – Communication  – Inventory management  – Bookkeeping

COMPUTER SKILLS • Electronic Dental Records • MS Word and Excel • Typing Speed: 50 WPM with accuracy

Dental Receptionist Resume Example 2 Experience: 5+ Years

ASHTON JEPSO [Email] 98 Robinson Street, Washington, DC 20009  (000) 898-6014 

PERFORMANCE PROFILE Upbeat and committed Dental Receptionist with 4+ years’ experience in a multitude of front desk environments. Incredible organizational, interpersonal, customer service, and conflict resolution skills. Hands-on experience in managing patients’ charts and ensuring that the data is accurate. Skillful in guiding patients on the phone and in person. A meticulous individual who performs clerical and secretarial tasks in the most efficient way.

PROFESSIONAL SKILLS ✓ Dental terminology ✓ Insurance policies and procedures ✓ Appointments scheduling ✓ Greeting patients and families ✓ Receiving and processing calls ✓ Patients’ co-payment & Cashiering ✓ Ensuring confidentiality

SELECTED ACHIEVEMENTS • Remarkably made suitable and dependable assessments at the time of any crisis and emergency • Volunteered to work for the betterment of entire dental staff and patients by honestly coordinating with established goals • Planned, arranged, synchronized, and executed multiple dental and orthodontic activities flawlessly

PROFESSIONAL EXPERIENCE

Dental Receptionist Sparkle Dental Services, Coral Gables, FL  May 2015 – Present

Administrative – Arranged treatment plans and meetings as scheduled. – Confirmed appointments and completed insurance verification before the given period. – Kept a record of checking patients in and their registration processes as well as correctly maintained comprehensive patient accounts.

Customer Service – With a patient-focused approach, interacted with patients courteously and greeted them considerately. – Responded to their queries and requests in a pleasant manner. – Maintained a professional and positive environment for the patients and guaranteed superior patient care.

Accounting : – Precisely mailed/sent all the charges and payments to patient’s respective accounts, kept the record of their billing details, registration processes, and insurances.

Computer – Eentered the relevant information into the computer databases by keeping in mind the standards of confidentiality

Hygiene – Serialize and keep the dental apparatus functioning efficiently by following the given guidelines.

EDUCATION Dental Reception Course City Community College, Coral Gables, FL – 

Associate of Science in Dental Hygiene Some College, Coral Gables, FL 

COMPUTER SKILLS – MS Word, Excel, and PowerPoint – Dental Software: Eagle-soft

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• Dental Office Receptionist Job Description, Duties, and Responsibilities

Dental Receptionist Resume Samples

The main responsibility of a Dentist Receptionist is to greet and assist patients in a dental clinic. The other roles and responsibilities are listed in detail on the Dental Receptionist Resume as follows – making and scheduling appointments for patients, maintaining detailed accounts, coordinating dentist’s schedules , billing patients and their insurance companies, monitoring access of visitor’s, handling mail and correspondence, reminding patients of appointments, entering data into computerized filling systems, organizing patient record and keeping it updated.

The most sought-after skills for this post include – the ability to use all types of office equipment such as fax machine, scanners, and telephones; impeccable office mannerism, interpersonal skills, ability to interact with multiple patients, professional and friendly disposition; and proficiency in using relevant software. Most people enter the profession with only a high school diploma or GED, as most learning is done on-the-job.

• Resume Samples
• Dental Receptionist

Dental Receptionist Resume

Objective : Expertly managing difficult or emotional patient situations and responded promptly to patient needs, Communicating with patients via phone, email, and in-person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays, and alsoVerifying and creating claim numbers by communicating with various insurance companies.

Skills : Excel, Managing Skills.

Description :

• Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
• Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
• Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
• Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
• Compiled statistical, financial, accounting or auditing reports includingtables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
• Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.

Headline : Greeting visitors and patients, determines their needs, checks appointments, and directs the person accordingly, and also Answering questions and provides information directly to the person or on telephone, based on knowledge of Center, department, policies, procedures, and regulations.

Skills : Dental, MS Office, Operating Skills.

• Operated telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greeted persons entering establishment, determine nature and purpose of visit.
• Received payment and record receipts for services.
• Scheduled appointments and maintain and update appointment calendars.
• Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.
• Performed duties, such as taking care of plants or straightening magazines to maintain lobby or waiting area.
• Maintained and handled insurance claims and EOB's.

Objective : Securing all necessary information and documents including sign-in sheets, obtaining dental chart, encounter form, etc, Answering telephone calls using proper protocol.

Skills : Server, Cashier, Bartending, Receptionist, Phone Etiquette.

• Compiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
• Registered new patients for general and specialty patients, prepare patient records and re-call returning patients for scheduled visits.
• Guided patients with their appointments.
• Assisted with front office tasks as needed under the supervision of the office manager.
• Understood dental terminology and insurance breakdowns.
• Knowledged with HMO and PPO dental insurance plans.
• Possessed high energy; a positive and friendly attitude, exceptional communication skills and most importantly provide exemplary customer service.

Objective : Dental Receptionist professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Enthusiastic and awell-organized Clerk with solid background in data entry, customer service and clerical work.

Skills : Inventory, Organized, Customer Satisfaction.

• Politely answered phones and scheduled or confirmed office appointments and surgeries.
• Alerted other staff when patients arrived and prepared records for dentist review.
• Accurately recorded treatment information in patient records.
• Confirmed patient insurance benefits and checked claim statuses.
• Successfully completed OSHA, ADA, and HIPAA compliance training.
• Maintained clear, organized dental records and reports.
• Processed accounts receivable and accounts payable.

Summary : To obtain a position as a Dental Receptionist where my attention to detail, organizational ability, leadership ability, effective communication skills and desire to achieve the best possible results can be utilized to meet the goals of the organization.

Skills : Customer Service Representative, Filing, Organizational Skills, Professional Services, Phone, Data Entry, Appointment Scheduling, Typing, Receptionist, Records Management, Personnel Management, Administrative Assistant, Administrative Skills, Excel, Word, Workers Compensation, Call Center, Photoshop.

• Scheduled patients in accordance with dental office policies and procedures.
• Interacted positively and professionally when greeting patients at check-in.
• Registered and entered patient information into Patterson Eaglesoft.
• Contacted insurance companies to verify patient eligibility and coverage.
• Prepared new patient charts neatly and accurately.
• Maintained patient confidentiality in compliance with HIPAA privacy rules and practices.
• Filed data received from insurance carriers and secondary providers inappropriate patient charts.

Dental Receptionist II Resume

Objective : Rescheduling patients' appointments, notify patients of any changes in appointments, and also Properly recording "No Shows" and updating scheduler system information.

Skills : Dental, Secretarial, Multitasking.

• Greeted and prepared patients for dental examinations.
• Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
• Coordinated appointment scheduling for both the dentist and oral surgeon.
• Routinely completed inventory, supply orders, and restocked supplies.
• Reviewed the status of the waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
• Provided appropriate postoperative instructions as prescribed by the dentist.
• Correctly arranged instrument trays prior to dental procedures and surgeries.

Objective : A motivated, coordinated individual with developed skills in organization and communication skills. Able to demonstrate with quality service and perform multi-tasks. Always willing to perform increased assignments with strong work ethic.

Skills : Fluently bilingual in English and Spanish, MS Office.

• Greeted and registered new patients according to established office protocols.
• Assisted patients to complete all necessary forms and documentation.
• Verified and updated patient information and move patients through appointments as scheduled.
• Maintained and managed patient records in compliance with privacy and security regulations.
• Answered and managed incoming calls, scheduled patient appointments, confirm upcoming appointments and recalls according to office protocol.
• Arranged patient charts for next day appointments, fill in cancellations and no-shows, dispatch lab work appropriately, collect and receipt payments from patients at time of treatment.
• Monitored and maintained inventory of dental office supplies, maintain a professional reception area, safeguard patient privacy and confidentiality.

Dental Receptionist III Resume

Objective : Immediately referring any "Walk-In" patients to dental triage, if they present with severe or unusual symptoms or complaints, Assuring all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive, and respectful manner.

Skills : Eaglesoft, Office Management, Teaching, Insurance.

• Developed patient treatment plans, including full treatment explanation with payment options.
• Scheduled patients efficiently while taking into consideration their specifications.
• Responsible for Demandforce which consisted of confirming patient appointments through email, text messaging and personal phone calls.
• In charged of personal patient reviews on office website.
• Organized, updated and maintained well over 1,000 patient charts.
• Produced high-quality images for referring doctor's.
• Assisted with the processing of mail and nightly deposits.

Dental Receptionist I Resume

Objective : Enthusiasm, analytical skills, organizational abilities, and creativity in solving problems can make a positive contribution to any organization. Equally comfortable working independently as well as collaboratively as part of a team. I am equally adept at maintaining excellent relationships with patients, peers, and management.

Skills : Microsoft Word, Multitaking.

• Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• Performed duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
• Used MS Word, Excel and PowerPoint Dental terminology Dental Software Insurance policies and procedures Appointments scheduling Greeting patients and families Receiving and processing calls Patients' co-payment Ensuring confidentiality.

Sr. Dental Receptionist Resume

Headline : Patient-oriented medical and dental receptionist with strong attention to detail, great telephone etiquette, and superior customer service. Along with excellent communication skills and a pleasant personality, can multi-task efficiently and adjust per changing environments. Able to apply supervisory direction, very reliable and able to work well with others. Can also speak, read, and write fluently in Spanish.

Skills : Microsoft, Excel, Dentrix, Easy Dental, Intergy.

• Answered phones and schedule/ confirmed office appointments, also checking voicemails and office email.
• Checked eligibility, claim status, insurance benefits, and follow-up on payment for services.
• Treatmented coordination, educate patients on treatment plans for given diagnosis, also discuss payment plans/ payment arrangements.
• Assisted Office Manager/ Treating Dentist with production.
• Posted treatment on Easy Dental, very familiar with dental terminology/ codes.
• Audited patient charts, pulling charts to follow up on treatment plans, scheduled patients if treatment pending/ due for check up.
• Assisted with the check-out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented.

Dental Receptionist/Manager Resume

Headline : Extremely organized with a sharp eye towards detail. Quick to learn and retain new concepts. Multi-task oriented with the ability to work under deadlines. Work independently and as a cooperative team member.

Skills : Microsoft Excel, Adobe Acrobat, CRM, Internet.

• Maintained important patient and office records.
• Handled a multi- line inbound phone system.
• Performed administrative duties and assist co-workers.
• Ensured a positive experience by being helpful and upbeat.
• Greeted and scheduled patients on telephone and in person, take detailed phone messages.
• Walkout patients, verify procedures completed, collect payment, and submit insurance.
• Created proposals for costing with treatment plans.

Objective : Energetic Dental Receptionist with 11 years of experience in high-level support roles. Professional and well organized. Dedicated and focused Administrative Assistant/Receptionist who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and authority. Social Services Aide specializing in administrative support and committed to delivering high-quality results with little to no supervision.

Skills : Type 70-WPM, 10-Key, Active Learning, Calendaring,.

• Maintained a workflow that held collaboration with the front desk and back office Dental Providers, Dental Assistants, etc.
• Worked with different programs that include: NextGen, Dentrix, Dexis, WebPortal, Delta Dental, DentaQuest, etc.
• Made sure all patients (new or established) have or were given all the proper paperwork needed for care and services.
• Managed incoming and outgoing calls for busy dental office.
• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Expertly filed patients' charts and processed billing and payments.
• Created and presented treatment plans to patients.

Dental Receptionist Lead Resume

Summary : Verifying of and authorization by insurance if required,Utilizing electronic oral health record system to enter, retrieve and document patient information accurately and efficiently.

Skills : Management, Yardi, Uhaul, Site Link, Store Logix, Microsoft Office, Marketing, Sales, Lease Retention, Revenue Management.

• Patient Charting Retrieved and re-filed patient charts in the proper sequence to maintain organization and up-to-date paperwork information.
• Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
• Organized charts regularly in accordance with clinics' policies and procedures.
• Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
• Updated patient accounts and information on a daily basis.
• Managed incoming and outgoing calls for busy medical offices.
• Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research, and development.

Headline : Dental Receptionist with over four years' experience in a military dental treatment facility. Empathetic dental assistant professional with a record of reassuring and alleviating patient fears. Enthusiastic about dental health and enjoys educating patients about personal dental care, hygiene, and preventative techniques. Dental professional with a vast knowledge of clinical procedures and medical and dental terminology.

Skills : Registered Dental Assistant, Managing Skills.

• Greeted and prepared patients for dental appointments.
• Coordinated appointment schedules for both the dentist and the patient(s).
• Expertly reviewed, pulled, and filed patients' charts.
• Promptly answered telephones and responded to any voicemail messages in a timely and professional manner.
• Professionally collected funds and processed payments and insurance claims for patients.
• Promptly followed up with patients the day after any dental appointments involving treatment.
• Efficiently managed and used recall rosters to keep in touch with all of our patients.

Objective : A vibrant individual that wants to ensure that anybody I meet/assist at any job will leave knowing I have provided the best experience possible. Do this by making sure all problems have their proper solution and I help with a vibrant personality and big smile. Want to make sure that I am a great contribution to any company by having a great relationship with my superiors and coworkers.

Skills : Secretary for Neighborhood Watch Committee.

• Maintained a workflow that held collaboration with the front desk and back office Dental Providers.
• Worked with different programs that include: NextGen, Dentrix, Dexis, WebPortal, Delta Dental, and DentaQuest.
• Maintained patient dental records and proper privacy disclosure.
• Made sure all patients (new or established) have or were given all the proper paperwork needed for car and services.
• Managed incoming and outgoing calls daily.
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

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Dental Receptionist Resume Examples

Writing a great dental receptionist resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own dental receptionist resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the dental receptionist job you're after.

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Essential Components for Crafting a Dental Receptionist Resume

A dental receptionist's resume is a pivotal tool in your job search, serving as the initial point of contact with potential employers. It should effectively highlight your skills, experience, and qualifications for managing a dental office's front desk operations. Let's explore the key sections of a dental receptionist's resume and provide insights on how to optimize each one to capture the attention of hiring managers.

Contact Information

Ensure your Contact Information is prominent and accurate, as this is how employers will reach out to you. Your name should be bold and in a larger font, followed by your location (city and state), a reliable phone number with a professional voicemail, and a professional email address. If relevant, include links to your LinkedIn profile or personal website that further demonstrate your professional qualifications.

Objective or Summary Statement

The Objective or Summary Statement is your chance to succinctly state your career goals and showcase your most relevant skills and experiences. Tailor this section to the dental receptionist role, focusing on what you can contribute to the employer's office. An engaging and well-crafted statement can make a strong first impression.

Work Experience

In the Work Experience section, list your previous positions in reverse chronological order, detailing your responsibilities and achievements. Emphasize experiences with dental software, high-volume environments, and any initiatives you've led that improved office efficiency or patient satisfaction. Include any relevant training or professional development that pertains to dentistry or office management.

Skills and Competencies

The Skills and Competencies section should reflect a mix of hard and soft skills pertinent to a dental receptionist role. Highlight your administrative abilities, communication skills, organizational talents, and any specific dental software expertise. Mention your familiarity with dental terminology and adherence to privacy regulations like HIPAA.

Education and Certifications

Detail your educational background in the Education and Certifications section, including any degrees and relevant certifications such as dental office management or CPR/BLS. This section underscores your commitment to professional development and readiness for the responsibilities of a dental receptionist.

Professional Achievements

Quantifiable Professional Achievements can set you apart from other candidates. Include any awards, recognitions, or specific projects that showcase your ability to enhance office operations and patient care. Use action verbs and provide measurable outcomes to clearly convey the impact of your contributions.

While not always included on the resume itself, be prepared with a list of References who can endorse your qualifications and work ethic. Choose individuals who can speak to your capabilities as a dental receptionist, and always ask for their permission before listing them.

By carefully constructing each section of your resume, you'll present a compelling narrative of your professional journey as a dental receptionist, increasing your chances of landing the job you desire.

Related Resume Examples

• Dental Lab Technician
• Dental Office Manager
• Dental Assistant
• Dental Ceramist
• Dental Hygienist
• Dental Technician

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Dental Receptionist resume examples for 2024

A dental receptionist resume should highlight a range of skills. These include interacting with patients, providing excellent customer service, managing phone calls, and handling patient accounts. Proficiency in insurance verification, handling insurance claims, and understanding insurance eligibility are also important. Additionally, experience with data entry, managing the front desk, and scheduling dental appointments can be valuable.

Dental Receptionist resume example

How to format your dental receptionist resume:.

• Use the exact job title 'Dental Receptionist' on your resume to match the application
• Highlight accomplishments in your work experience section, such as successfully submitting insurance claims or maintaining patient records
• Aim to fit your resume on one page, focusing on relevant experience and achievements for dental receptionist positions

Choose from 10+ customizable dental receptionist resume templates

Choose from a variety of easy-to-use dental receptionist resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your dental receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Dental Receptionist resume format and sections

1. add contact information to your dental receptionist resume.

Dental Receptionist Resume Contact Information Example # 1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | [email protected]

2. Add relevant education to your dental receptionist resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Dental Receptionist Education

Dental Receptionist Resume Relevant Education Example # 1

High School Diploma 2010 - 2012

Dental Receptionist Resume Relevant Education Example # 2

High School Diploma 2016 - 2018

3. Next, create a dental receptionist skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an dental receptionist resume

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

Top Skills for a Dental Receptionist

• Patients , 35.4%
• Customer Service , 17.1%
• Phone Calls , 10.3%
• Patient Accounts , 7.7%
• Other Skills , 29.5%

4. List your dental receptionist experience

The most important part of any resume for a dental receptionist is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of dental receptionists" and "Managed a team of 6 dental receptionists over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Filed and tracked customer records Entered all customer data into tax database
• Prepared documents for Tax preparers by entering information in Company s database.
• Adapted communication style during weigh-in of members to ensure approachable and private experience.
• Provided excellent service while following all HIPAA requirements regarding the appropriate handling of PHI documents/information.
• Collected payroll data/employee time cards and entered data into systems to administer payroll.
• Researched & Translated Case Inquiries Scheduled meetings and travel personal/business Organized, kept records & assisted both paralegals
• Managed to process Payroll with 100% accuracy, while coordinating the front desk and assisting new Hires.
• Verified Medicare/Medicaid policies on behalf of CMS for special programs and benefits to be provided to those in need.
• Assisted in establishing an Electronic Fund Transfer System (EFT) for Clients saving over $100k in Banking Costs.
• Performed quality checks for accurate information, processed and filed medical insurance claims without error to decrease unpaid claims.
• Watched ICD, CPT, and HCFA codes.
• Documented returned mail orders to Medicaid providers.
• Interviewed new Payroll Specialist and at times terminated Payroll Specialist due to job performance.
• Handled Accounts Payable, Accounts Receivable, Payroll and maintained various revenue and engineering reports for subsidiary company, PPI Ag.
• Verified benefits with customer's insurance for repairs, Medicare, Medicaid, HMO's.
• Worked on Excel, PowerPoint.
• Corresponded with doctor offices and all insurance groups about patient's chart notes and diagnosis information.
• Answered a 12-line phone, entered payroll in database (ten-key), assisted in accounting and various purchasing/inventory tasks.

5. Highlight dental receptionist certifications on your resume

Specific dental receptionist certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your dental receptionist resume:

• Dental Assistant (RDA)
• Certified Medical Administrative Assistant (CMAA)
• Certified Billing and Coding Specialist (CBCS)
• Certified Dental Technician
• Certified Medical Office Manager (CMOM)
• Certified Dental Assistant (CDA)
• Certified Dental Assistant - Coronal Polish (CP)
• Certified Clinical Medical Assistant (NHA)
• Nationally Certified Medical Office Assistant (NCMOA)
• Microsoft Office Specialist: Expert (Office 365 and Office 2019)

6. Finally, add an dental receptionist resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your dental receptionist resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common dental receptionist resume skills

• Customer Service
• Phone Calls
• Patient Accounts
• Dental Insurance
• Insurance Verification
• Insurance Claims
• Insurance Eligibility
• Dental Appointments
• Insurance Forms
• Computer System
• Patient Insurance Benefits
• Scheduling Patient Appointments
• Telephone Calls
• Financial Arrangements
• Insurance Coverage
• Medical History
• Multi-Line Phone System
• Patient Payments
• Insurance Payments
• Patient Flow
• Insurance Billing
• Office Appointments
• Process Payments
• Patient Billing
• Bank Deposits
• Office Equipment
• Dental Claims
• Dental Software
• Billing Statements
• Security Regulations
• Patient Charts
• Medical Billing
• Open Dental
• Dental Treatment
• Dental Instruments

Dental Receptionist Jobs

Links to help optimize your dental receptionist resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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5 Amazing dental receptionist Resume Examples (Updated 2023) + Skills & Job Descriptions

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Dental receptionist: resume samples & writing guide, employment history.

• Scheduling appointments
• Maintaining a clean and organized reception area
• Updating patient charts
• Filing and organizing patient records
• Processing patient referrals
• Verifying insurance coverage
• Entering and updating patient data in the computer system

Do you already have a resume? Use our PDF converter and edit your resume.

• Greeting and checking in patients
• Collecting patient information and updating records
• Assisting with billing and collections
• Answering phone calls and responding to inquiries

Professional Summary

• Explaining treatment plans and payment options
• Providing excellent customer service
• Collecting payments and processing insurance claims
• Assisting with administrative tasks

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

dental receptionist Job Descriptions; Explained

If you're applying for an dental receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

dental receptionist

• Organized referrals to other medical specialists.
• Greeted each patient pleasantly and provided the desk sheet for sign-in. 
• Maintained and managed patient records in compliance with security regulations. 
• Prepared claim forms for dental insurance.
• Assisted patients in completing all necessary forms and documents.
• Scheduled, rescheduled and handled cancelled appointments for patients. 
• Alerted other staff when patients arrived and prepared records for dentist review. 

dental receptionist/nurse

• Answer telephones and give information to patients.
•  Making Appointments.
• Settle accounts using hicaps and veteran affairs and eftpos.
• Greet patients on arrival.
• Patient Filing and recording of details.
• All nursing duties : chair side assisting, sterilising, charting.
• Answer and place phone calls regarding patient appointments
• Contact insurance companies regarding coverage and payment plans
• Perform clerical duties such as copying, faxing, filing, emailing etc. 
• Send payment notices to insurance companies and patients
• Receive and process payments made by patients or insurance companies
• Enter patient information into computer system
• Check-in patients gathering all personal and insurance information needed

dental receptionist / nurse

• Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, using computer.
• Answer phones and deal with patient enquiries
• Greet patients and check them in
• Monitor and maintain patients for recalls or if they require further appointments 
• Answer phone calls and questions.
• Take messages.
• Make and confirm appointments with patients. 
• Pull and update patient files after each appointments.
• Greet patients when they come in.
• Order dental and office supplies.
• Keep records of collections and disbursements, and ensure accounts are balanced.

dental receptionist Job Skills

For an dental receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Microsoft Office
• Medical Terminology
• Telephone Etiquette
• Customer Service
• Accounts Receivable
• HIPAA Compliance
• Document Management
• Records Management
• Insurance Verification
• Accounts Payable
• Receptionist Duties
• Appointment Scheduling
• Office Administration
• Inventory Management
• Bookkeeping.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your dental receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired..

• Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
• Keep job descriptions short but don't just list your jobs.
• Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your dental receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Scheduleing appoinments
• Explaining treatement plans an payment options
• Entering and updating patiant data in the computor system
• Updating patient chart's
• Filing and organizing patient record's
• Processing patient referral's
• Collecing patient informtion and updating records
• Verfying insurance coverge
• Answering phone calls and respondng to inquirys

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history..

• When explaining gaps in your employment section, start by being honest.
• Elaborate on the gap and show that you never stopped learning.
• Explain and elaborate any gap in your work history by highlighting new skills.

dental receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an dental receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

JPMorgan Chase Recruitment Team

I am excited to apply for the Lead Dental Receptionist role at JPMorgan Chase. As a highly skilled Dental Receptionist, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Reliability and Self-Motivation that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.

Thank you for considering my application for the Lead Dental Receptionist position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

Professional

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Dental Receptionist Resume Example (Free Guide)

Create an dental receptionist resume that lands you the interview with our free examples and writing tips. use and customize our template and land an interview today..

Are you searching for a dental receptionist position? The dental receptionist resume sample and writing tips in this article are designed to help you create a resume that stands out from the competition and helps you land the job you want. This article will provide you with an overview of the job duties, the skills and experience employers expect, and tips for writing a compelling dental receptionist resume.

We will cover:

• How to write a resume , no matter your industry or job title.
• What to put on a resume to stand out.
• The top skills employers from every industry want to see.
• How to build a resume fast with our professional Resume Builder .
• What a resume template is, and why you should use it.

What does a Dental Receptionist do?

A dental receptionist typically provides administrative support to a dental office, such as greeting patients, answering phones, scheduling appointments, filing paperwork, and collecting payments. They may also provide administrative support to the dental office staff and help maintain patient records.

• Beauty Consultant Resume Sample

What are some responsibilities of a Dental Receptionist?

• Greeting and checking in patients
• Answering phone calls and responding to emails
• Scheduling and confirming appointments
• Maintaining patient records
• Processing payments and insurance claims
• Ordering and stocking supplies
• Reconciling daily, weekly and monthly financial reports
• Providing customer service
• Assisting with marketing efforts

Sample Dental Receptionist Resume for Inspiration

Personal Details: Name: Jane Smith Address: 123 Main Street, Anytown, US 12345 Phone: (123) 456-7890 Email: [email protected]

Summary: Jane Smith is a motivated and organized professional with 3+ years of experience as a Dental Receptionist. She is up to date with the latest dental practices and has excellent customer service skills. Jane is committed to providing high-quality care to all patients and is known for delivering excellent patient experiences.

Work Experience: Dental Receptionist, Anytown Dental Clinic, Anytown, US (June 2017 - Present)

• Develop and implement patient care plans to ensure that patients receive the best care possible
• Greet patients and provide customer service to ensure that they have an exceptional visit
• Schedule and confirm appointments, answer phone calls, and respond to emails
• Process payments, maintain financial records, and handle insurance claims
• Maintain accurate patient records and follow up with patients regarding their care
• Greeted and checked in guests and ensured that all their needs were met
• Maintained an organized and tidy front desk area
• Assisted guests in making reservations, answering inquiries, and resolving complaints
• Processed payments and handled cash transactions

Education: High School Diploma, Anytown High School, Anytown, US (May 2015)

• Excellent customer service and interpersonal skills
• Strong organizational, time management, and multitasking skills
• Proficient in Microsoft Office Suite and various dental practice software
• Strong knowledge of dental procedures and practices

Certifications: Dental Receptionist Certification, Anytown College, Anytown, US (June 2017)

Languages: English (Fluent)

Resume tips for Dental Receptionist

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Dental Receptionist resume tips. We collected the best tips from seasoned Dental Receptionist - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

• Highlight your experience with customer service, front desk operations, and office management
• Showcase your ability to communicate effectively with patients, providers, and staff
• Demonstrate your knowledge of medical terminology, insurance coverage, and dental coding
• Emphasize your typing speed, computer proficiency, and other technical abilities
• Include any additional certifications, such as CPR, HIPAA, and OSHA

Dental Receptionist Resume Summary Examples

A dental receptionist resume summary or resume objective is important to include in a resume because it provides employers with an overview of your qualifications, skills, and experiences. It allows employers to quickly determine whether or not you are a good fit for the position and whether your skills and experience match the job requirements. Additionally, it gives employers a better understanding of your abilities and can help them make a more informed decision when considering you for the role. For Example:

• Energetic Dental Receptionist with 7+ years of experience in a busy dental office setting. Skilled in scheduling patient appointments, insurance filing, and phone triaging.
• Highly organized Dental Receptionist with 5+ years of experience. Proven ability to manage multiple tasks and prioritize effectively. Knowledgeable in dental insurance and patient billing procedures.
• Reliable Dental Receptionist with 3+ years of experience in a fast-paced dental office. Skilled in billing and collections, patient scheduling, and sterilization procedures.
• Proven Dental Receptionist with 8+ years of experience. Self-motivated and detail-oriented professional with expertise in patient relations and customer service.
• Experienced Dental Receptionist with 6+ years of experience in a busy dental office. Excellent communication and organizational skills. Knowledgeable in dental terminology and patient records.

Build a Strong Experience Section for Your Dental Receptionist Resume

Building a strong experience section for a dental receptionist resume is essential to showcase the right skills and qualifications for the job. A dental receptionist is responsible for greeting patients, scheduling appointments, updating patient records, and handling billing and payment processes. It is important to demonstrate to potential employers that you have the skills and experience necessary to handle these tasks. A strong experience section will show employers that you have the necessary skills and qualifications to be an effective dental receptionist. This section should include examples of your experience in customer service, scheduling, updating patient records, and billing and payment processes. Additionally, it should demonstrate your ability to work well with others, manage multitasking, and remain organized. For Example:

• Managed patient check-in/check-out process and maintained patient records in accordance with HIPAA regulations.
• Greeted and welcomed patients to the dental office, providing them with a positive and calming experience.
• Proficiently answered and managed incoming and outgoing calls, emails, and faxes.
• Accurately verified patient insurance benefits and managed patient payment plans.
• Confirmed patient appointments, scheduled follow-up visits, and managed calendar.
• Collected payments and accurately maintained financial records.
• Prepared and managed patient charts and electronic records.
• Processed and filed claims with insurance companies.
• Assisted with other administrative duties as needed.
• Provided excellent customer service to all patients.

Dental Receptionist resume education example

A dental receptionist typically needs a high school diploma and on-the-job training. Some employers may prefer to hire candidates with prior customer service experience. Additionally, a dental receptionist should possess excellent communication and interpersonal skills as well as a friendly, professional demeanor. Basic computer skills are also beneficial. Here is an example of an experience listing suitable for a Dental Receptionist resume:

• Diploma in Dental Office Administration, ABC College, 2020
• Certificate in Dental Assisting, XYZ College, 2018
• High School Diploma, XYZ High School, 2016

Dental Receptionist Skills for a Resume

It is important to add skills for a Dental Receptionist Resume because employers want to know that you have the necessary skills to successfully perform the role. Employers will look for skills such as excellent customer service, strong computer literacy, attention to detail, the ability to multi-task, strong communication and organizational skills, and knowledge of dental software. Examples are not necessary as employers are more interested in the skills you possess rather than specific examples of how you have used them in the past. Soft Skills:

• Interpersonal Skills
• Organizational Skills
• Communication Skills
• Customer Service
• Time Management
• Computer Literate
• Multi-tasking
• Problem-solving
• Attention to Detail
• Flexibility
• Patient Care
• Dental Software
• Bookkeeping
• Insurance Billing
• Computer Skills

Common Mistakes to Avoid When Writing a Dental Receptionist Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

• Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
• Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
• Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
• Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
• Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
• Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
• Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Dental Receptionist resume

• Knowledge of dental terminology and procedures
• Proficiency in scheduling and patient records management
• Ability to multitask and handle multiple tasks at once
• Proficiency with dental software and computer systems
• Strong knowledge of dental insurance and billing procedures
• Ability to maintain professionalism and confidentiality
• Excellent organizational and time management skills

Resume Worded   |  Resume Skills

Skill profile, dental receptionist, improve your resume's success rate by using these dental receptionist skills and keywords ..

• Hard Skills and Keywords for your Dental Receptionist Resume
• ATS Scan : Compare Your Resume To These Skills
• Sample Resume Templates
• How To Add Skills
• Dental Receptionist More Resume Templates

Browse Skills from Similar Jobs

Frequently asked questions.

• 3. Effective Action Verbs for your Resume

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Looking for keywords for a specific job search for your job title here., © 2024 resume worded. all rights reserved., dental receptionist resume keywords and skills (hard skills).

Here are the keywords and skills that appear most frequently on recent Dental Receptionist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume. Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

• Receptionist Duties
• Dental Software
• Dental Insurance
• Appointment Scheduling
•  Find out what your resume's missing
• Dental Assisting
• Medical Terminology
• Cardiopulmonary Resuscitation (CPR)
• Office Administration
• Medical Billing
• Multi-line Phone
• Patient Education
• Medical Records
• Health Insurance

Resume Skills: Dental Software

• PracticeWorks
• Curve Dental
• Open Dental
•  Match your resume to these skills

Resume Skills: Office Management

• Staff Supervision
• Inventory Management
• Patient Data Management
• Billing and Coding
• Patient Record Maintenance
• Compliance Understanding
• Insurance Verification

Resume Skills: Financial Management

• Handling Insurance
• Accounts Payable
• Accounts Receivable

Resume Skills: Software Proficiency

• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace

Resume Skills: Office Suite

• Microsoft Word

Resume Skills: Customer Service

• Patient Scheduling
• Records Management
• Billing and Invoicing
• Insurance Claims Processing
• Communication
• Problem Solving
• Interpersonal Skills
• Patient Care
• Complaint Resolution

Resume Skills: Languages

Resume skills: administration.

• Billing & Coding
• Dental Software Proficiency (Dentrix, EagleSoft)
• HIPAA Compliance

Resume Skills: Technical

• Microsoft Office Suite (Word, Excel, Outlook)
• Basic Data Entry
• Email Management
• Typing Speed: 70 WPM

Resume Skills: Technical Proficiencies

• Microsoft Office Suite

Resume Skills: Dental Knowledge

• Oral Anatomy
• Dental Hygiene
• Infection Control
• Orthodontics Basics
• Periodontics

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency. Only include these technical skills or keywords into your resume if you actually have experience with them.

   Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Dental Receptionist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Dental Receptionist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences , education or skills section , like we've shown in the examples below. use the examples below as inspiration..

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Only include these technical skills or keywords into your resume if you actually have experience with them.

How do I add skills to a Dental Receptionist resume?

Go through the Dental Receptionist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Dentistry, Dentrix and Eaglesoft are possible skills. These are skills you should try to include on your resume.

Add other common skills from your industry - such as Healthcare, Receptionist Duties and Appointment Scheduling - into your resume if they're relevant.

Incorporate skills - like Cardiopulmonary Resuscitation (CPR), Multi-line Phone and Office Administration - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Communication is often an important component of the role of a Dental Receptionist, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Try to include examples of where you used your clerical skills, whether that's in your Dental Receptionist roles or administrative-related experiences.

Try to add the exact job title, Dental Receptionist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Dental Receptionist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Dental Receptionist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual dental receptionist recruiter sees it. for free., dental receptionist resume templates.

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example Certified Dental Assistant

An effective Description of the templates...

Download this resume template

Certified dental assistants have less formal education than registered dental assistants, but will generally be handling the same role at both the front and back of the dentist office. Their duties include entering medical records and scheduling appointments as well as reviewing dental procedures with patients. You can emphasize your experience in the role by listing your skills in a skill bank, along with a list of your certifications nearby. The body of your resume should support the certifications with practical experience.

Tips on why this template works

   includes skill bank to emphasize dental breadth and expertise.

Hiring managers are typically pressed for time, and so a skill bank is a great way to highlight the technical tools and techniques you are familiar with. You should include the relevant software you’ve used (especially if it is field specific) and the full list of certifications you’ve attained.

   Emphasizes breadth of relevant accomplishments in the dental industry

Along with a skill bank, you should be sure that your bullet pointed accomplishments reflect the skills you’ve mastered by including a variety of dental assistant tasks for your past employers. Don’t just include the number of patients you worked with at past employers, but aim to reference your work compiling guides, performing chairside assistance, and ability to sterilize, for instance.

Resume Example Registered Dental Assistant

Registered dental assistants (RDAs) have the highest educational requirements and will handle virtually everything in a dental office except the duties of the dentist. RDAs conduct administrative and clerical duties (such as scheduling and preparing clinical spaces for patients) and clinical duties such as taking x-rays and administering topical anesthesia. Hiring managers will be looking for advanced responsibilities that have grown over time, which can be augmented through the use of strong action verbs.

   Shows progressive growth in responsibilities and positions across dental professions

As a registered dental assistant, you should be able to indicate that you have been growing in the degree of responsibility in your position over time. You can illustrate that in your resume by ensuring that your most recent position involves your most impressive accomplishments (such as performing procedures or attending professional development workshops).

   Effective use of strong action verbs relevant to the medical field

To emphasize that you are familiar with the role of dental assistant, each one of your accomplishments should begin with an appropriate action verb. You should aim to include verbs like “assisted”, “prepared”, “provided”, or “fabricated” (with others listed below) to hammer in your understanding of the position.

Resume Example Entry Level Dental Assistant

A dental assistant facilitates many tasks within a dentist’s office. These individuals have specialized knowledge in dental health and safety. They may be responsible for administrative tasks, teeth cleanings, taking X-rays, and patient education. They may also assist the dentist in more advanced procedures such as root canals. To become a dental assistant, most hiring managers will require you to have completed a dental assisting program, which is typically 1-2 years. At the end of this course, you’ll need to get certified as a dental assistant. A bachelor’s degree is not required, though if taken in a related field, might give you a leg up. Previous experience in a dental setting, like working as a receptionist in a dentist’s office, will be attractive to hiring managers.

   Complete an externship to stand out as an entry level dental assistant

An externship can be a great way to get hands-on dental assisting experience before entering the field. Your educational institution may have many externship opportunities available. Often, externships are counted toward the completion of the course as voluntary credits. Externships give you exposure and real-world training in a dental setting, which look great on an entry level resume.

   Differentiate your resume with speciality certifications or licenses

Almost all dental assistants have to pass the CDA (Certified Dental Assistant) exam. However, you can obtain speciality certifications and set yourself apart. For example, you can get a certification in orthodontic dental assisting or restorative dentistry. This diversifies your resume and can help you land jobs in more specialized sectors like orthodontics or cosmetic dentistry.

Resume Example Experienced Dental Assistant

A dental assistant facilitates several procedures within a dentist’s office. They have specialized knowledge in dental health and safety. An experienced dental assistant will be tasked with core elements of the dental assistant role, including teeth cleanings, performing X-rays, and more. An experienced dental assistant may also have other duties, like training new hygienists, assisting with more complicated procedures like oral surgery, or managing patient data. To become an experienced dental assistant, hiring managers will require that you have an educational background in dental assisting, and are a certified dental assistant. To land a role as an experienced dental assistant, you’ll need prior experience as a dental assistant with a track record of competency and excellence.

   Highlight your successes in previous dental assistant roles

To land a role as an experienced dental assistant, you’ll need to show hiring managers that you have valuable experience in the field. It’s important to highlight what you have excelled at in previous roles. For example, you can highlight how many patients you successfully committed to a needed course of treatment, or how you successfully secured and organized patient data.

   Get certified in dental office software like Dentrix

When recruiting for an experienced dental assistant, hiring managers will often be looking for someone who has the ability to streamline administrative operations. You can obtain certifications, such as the Dentrix certification, that provide the skills needed to proficiently use the program and how to train others on it. These certifications will make your resume stand out as they show administrative competency and the ability to teach colleagues about office software.

Resume Example Pediatric Dental Assistant

Pediatric dental assistants support pediatric dentists. Though you are not likely to perform procedures on patients, you may still perform clinical tasks like sterilizing equipment, preparing patients, and giving advice to patients on oral healthcare. A lot of your time will also be spent on administrative tasks such as scheduling appointments and maintaining records. To qualify for this job, you will need a dental assistant certification at the very least. Some recruiters will also be looking for experience in dentistry as well. Take a look at this strong resume sample.

   Clearly list your certifications and where they were obtained.

You must be certified to work in this position and so recruiters will need to easily find your certifications in your resume. It is also important to clearly list which board or organization you got your certification from because recruiters might have ATS filters that will filter out all resumes that do not list the board certifications that they recognize.

   Have a mixture of dental and administrative tools listed.

In this position, you will be assisting with dental procedures and also performing many administrative tasks. It is therefore important to list industry standard tools for both functions. This applicant does this successfully.

Resume Example Lead Dental Assistant

As a lead dental assistant, you will be a dentist's second in command. You will assist in many of the procedures and may even perform some procedures like teeth cleaning and taking X-rays. You will also perform administrative tasks like scheduling and record keeping. Your biggest function, however, is to manage and supervise the other dental assistants. You will create schedules, supervise them during procedures, train them, monitor their performance, etc. This position requires you to be at least certified by an accredited program, but recruiters would prefer to see a diploma or degree in dentistry. Additional qualifications like a degree will also increase your chances of getting higher pay. Recruiters will also want to see that you have had successful experience as a manager or leader. Take a look at this strong resume sample.

   Use action verbs to indicate experience in your three main functions.

A lead dental assistant has three main functions: assisting the dentist, administration, and management of other assistants. Action verbs are a great way to shape your experience section to make your experience in all three functions stand out. For your assistant function use action verbs like administered or assisted. For your administrative function use action verbs like scheduled. For your management function use action verbs like trained and managed.

   List industry-specific tools.

There are particular administrative and management tools used in dental practice. Show your knowledge and expertise in the field by listing these industry-specific tools. Some of these tools include Curve Hero and Weave.

What skills should you put on a Dental Receptionist resume?

Some effective Dental Receptionist skills you can add to your resume include:

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume. It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters. Start targeting your resume

Most resumes get auto-rejected because of small, simple errors. These errors are easy to miss but can be costly in your job search. If you want to make sure your resume is error-free, upload it to Score My Resume for a free resume review. You'll get a score so you know where your resume stands, as well as actionable feedback to improve it. Get a free resume review

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Find out what keywords recruiters search for. These keywords will help you beat resume screeners (i.e. the Applicant Tracking System).

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Dental Assistant Resume

Published on September 9th, 2024

Dental assistants are essential members of a dental practice, supporting dentists and hygienists while ensuring patient comfort and clinic efficiency. Whether you’re starting your dental career or looking for a new opportunity, your resume should clearly demonstrate your technical abilities, soft skills, and professional qualifications. 

In this blog, we’ll guide you through crafting a standout dental assistant resume that highlights your experience, skills, and certifications.

Common Responsibilities of a Dental Assistant:

• Prepare examination rooms by sterilizing instruments and ensuring all necessary equipment is available.
• Assist dentists during dental procedures by handing instruments, suctioning, and maintaining patient comfort.
• Take and process X-rays and dental impressions as instructed by the dentist.
• Educate patients on oral hygiene, post-procedure care, and preventative practices.
• Maintain patient records, scheduling appointments, and managing office administration.
• Handle laboratory tasks such as preparing dental molds and polishing dental appliances.
• Ensure compliance with health and safety regulations, including maintaining a sterile work environment.
• Monitor inventory levels and order dental supplies as needed.

Dental Assistant Resume Templates:

To help you get started, here are five resume templates designed for dental assistants:

How to Format a Dental Assistant Resume?

A clean and well-organized format is critical for a dental assistant resume. Use a professional font like Arial or Calibri, with headings in bold. Consider the following sections:

• Contact Information : Your name, phone number, email, and location.
• Professional Summary/Objective : A brief statement summarizing your qualifications or career goals.
• Skills : A list of your technical and soft skills.
• Work Experience : Highlight relevant experience in reverse chronological order.
• Certifications and Education : Showcase your dental certifications and academic background.

How to Write Your Dental Assistant Resume Experience?

When listing your work experience, focus on accomplishments rather than duties. Begin each bullet point with an action verb, and include specific results to demonstrate your impact on the practice.

• Assisted dentists in over 500 patient procedures, ensuring high standards of patient care and satisfaction.
• Managed the sterilization of instruments and prepared examination rooms, reducing setup time by 20%.

How to Quantify the Impact on Your Resume?

Quantifying your achievements helps hiring managers understand your effectiveness in previous roles. Use numbers to showcase how you improved workflow, increased patient satisfaction, or contributed to the practice’s success.

• Reduced appointment scheduling errors by 15% through efficient calendar management.

How Do I Write a Dental Assistant Resume with No Experience?

If you’re applying for a dental assistant position with little to no experience, focus on transferable skills, volunteer work, or relevant training. Use a strong objective statement to convey your passion and willingness to learn.

Example : “Recent graduate with a dental assisting certificate, eager to apply my knowledge of dental procedures and patient care in a professional dental practice.”

How to List Your Hard Skills and Soft Skills on Your Resume?

Your dental assistant resume should include a balanced mix of hard and soft skills. Here’s how to list them:

• Hard Skills : Dental radiography, sterilization techniques, dental software (e.g., Dentrix), CPR certification.
• Soft Skills : Communication, attention to detail, patient care, time management.

Hard Skills & Soft Skills:

Hard Skills :

• Dental radiography
• Sterilization and infection control
• Dental software (Dentrix, Eaglesoft)
• X-ray certification
• Chairside assistance

Soft Skills :

• Communication with patients
• Team collaboration
• Problem-solving
• Empathy and patient care
• Attention to detail

How to List Your Certifications and Education on Your Resume?

Certifications play a critical role in a dental assistant resume. Include your education and any relevant certifications you hold.

• Certified Dental Assistant (CDA) , Dental Assisting National Board, 2023
• CPR Certification , American Heart Association, 2023
• Dental Assisting Certificate , XYZ School of Dental Assisting, 2022

How to Write Your Dental Assistant Resume Summary or Objective?

Your resume summary or objective should provide a snapshot of your skills and experience, tailored to the job you're applying for.

Example Summary : “Certified dental assistant with 3+ years of experience in providing exceptional patient care, assisting in dental procedures, and managing office tasks. Skilled in dental radiography, sterilization, and patient education.”

Additional Sections for a Dental Assistant Resume:

Consider adding extra sections to your resume to showcase additional strengths:

• Volunteer Work : Highlight relevant volunteer experience in healthcare settings.
• Languages : List any languages you speak fluently, as bilingual dental assistants are in high demand.
• Technical Proficiency : Mention any software or tools you are proficient in, such as dental practice management systems.

How to Write a Specialization Section?

If you have specialized training or experience, include a section that highlights your expertise in areas like pediatric dentistry, orthodontics, or oral surgery.

Example : “Specialized in orthodontics, with experience assisting in bracket placements, archwire adjustments, and taking orthodontic impressions.”

A well-written dental assistant resume showcases your technical skills, certifications, and ability to provide exceptional patient care. Use the resume templates and tips provided to create a compelling resume that aligns with the job you’re applying for. Whether you’re an experienced professional or just starting your career, tailoring your resume to the dental assistant role will help you stand out in the competitive job market.

Soujanya Varada

As a technical content writer and social media strategist, Soujanya develops and manages strategies at HireQuotient. With strong technical background and years of experience in content management, she looks for opportunities to flourish in the digital space. Soujanya is also a dance fanatic and believes in spreading light!

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